Aeroflot, established in 1923 in the Soviet Union, is recognized as one of the world's oldest airlines. As Russia's flag carrier, Aeroflot is headquartered in Moscow, with its main hubs at Sheremetyevo International Airport and Vnukovo Airport. With the IATA code SU, Aeroflot is also a founding member of the SkyTeam alliance, offering passengers a wide flight network and partnership benefits worldwide.
In terms of fleet size, Aeroflot boasts a large and diverse aircraft fleet. Its main fleet, consisting of approximately 171 aircraft, includes models such as the Airbus A320 family, A330, and A350; Boeing 737 NG/Max and 777; as well as the Russian-made Sukhoi Superjet 100. In total, the Aeroflot Group has about 357 aircraft. This extensive fleet allows Aeroflot to provide a balanced service with narrow-body, wide-body, and regional aircraft.
Aeroflot has a broad destination network for both domestic and international flights, operating to over 300 destinations. As a full-service airline, it offers premium services, quality meal options, and generous baggage allowances. Having undergone significant transformation from the Soviet era to the present, Aeroflot has modernized by transitioning to models from Western aircraft manufacturers like Airbus and Boeing. With its subsidiaries Rossiya and Aurora, it conducts hybrid operations to meet passenger needs across different segments. Aeroflot's history, modernization process, and extensive flight network are among the features that make it unique.
Aeroflot is Russia's flag carrier airline with a wide destination network. The company operates flights to over 300 destinations in total. Its main service areas include domestic routes within Russia, Europe, Asia, North America, and the Middle East. Moscow Sheremetyevo International Airport (SVO) and Vnukovo Airport are Aeroflot's main hubs. These airports offer passengers extensive transfer options and connection opportunities.
Among the most popular routes are flights from Moscow to cities like St. Petersburg, London, Paris, and New York. In intercontinental flights, Asia and North America are among the important destinations. As part of the SkyTeam alliance, Aeroflot collaborates with many codeshare partners, providing passengers with access to more destinations. Seasonal routes can vary during summer and winter months, targeting holiday regions. This comprehensive network ensures Aeroflot's strong presence worldwide.
Aeroflot - Baggage Policy
Carry-On / Cabin Baggage: When traveling with Aeroflot, each passenger is allowed to carry two pieces of hand luggage. The standard carry-on should be 55x40x20 cm in size and weigh a maximum of 10 kg. Additionally, one personal item (handbag, laptop bag, duty-free bag, or collapsible baby stroller) can be carried. The total of the three sides of the personal item should not exceed 80 cm, and its weight should not exceed 5 kg. This flexible arrangement allows you to comfortably bring the items you may need during your trip.Checked Baggage: Baggage allowances vary according to ticket class. Economy Lite/Lite Promo tickets do not include checked baggage, while Classic/Saver/Promo tickets allow for 1 piece of 23 kg baggage. Flex ticket holders can carry 2 pieces of 23 kg baggage. In Premium Economy Base class, there is 1 piece of 23 kg allowance, and in Classic/Flex, there are 2 pieces of 23 kg. Business Base tickets allow for 1 piece of 32 kg, and Classic/Flex tickets allow for 2 pieces of 32 kg baggage. Some additional allowances may apply for special destinations. You can meet your excess baggage needs in advance with the Prepaid Baggage service.Special Baggage: Specific rules apply for special baggage such as sports equipment, musical instruments, and baby strollers. Sports equipment can usually be transported with a weight limit of 23-32 kg and with prior approval. Musical instruments can be carried in special cases as cabin or checked baggage. Collapsible baby strollers can be carried as cabin items or checked baggage up to 10 kg for free. For excessive sizes or weights, approval must be obtained 72 hours before the flight. These arrangements aim to make your travel more comfortable and hassle-free.
Aeroflot - Check-in & Seat Selection
Check-in Options: Aeroflot passengers can check in online 24 hours before their flight. This process can be easily done via the Aeroflot mobile app or website. By downloading your mobile boarding pass, you can travel at the airport without using paper. Check-in is also possible through kiosks and counters at the airport, but this service ends 3 hours before departure. During airport check-in, a printed boarding pass is provided. There is no automatic check-in feature, so passengers must complete their processes manually.Seat Selection: Seat selection on Aeroflot varies according to ticket class. In basic economy class, seat selection is usually chargeable, and the cost may vary depending on the length of the flight. Standard economy class passengers can select seats for free. Premium seats, offering extra legroom and emergency exit row advantages, are available for a fee in every class. Business Class passengers can choose seats with extra legroom for free. Seat selection becomes free during check-in, while early selection can be made via the mobile app.
Aeroflot - Meal Service
Meal service on Aeroflot airlines is filled with details aimed at enhancing passenger comfort. In economy class, sandwiches, snacks, and beverages are offered free of charge on short-haul flights (2-4 hours), while on long-haul flights (over 4 hours), a comprehensive menu including hot meals, salad, dessert, and alcoholic beverages is provided free of charge. Passengers can pre-order premium meal options. In business class, gourmet meals are served on porcelain plates, accompanied by tablecloths and glassware on every flight. Delicacies such as salmon, potato salad, and vegetables are served alongside champagne and desserts. Special dietary preferences (vegetarian, vegan, halal, kosher) can be pre-ordered on long-haul flights in economy class and on all flights in business class. Aeroflot aircraft do not have a café, and all food is included in the Aeroflot menu.
Aeroflot - Loyalty Program
Aeroflot's loyalty program, known as **Aeroflot Bonus**, offers many advantages to frequent travelers. To earn miles, you can accumulate miles based on the distance traveled on Aeroflot flights, fly with SkyTeam partner airlines (such as Delta, Air France, KLM), or collect points through credit card partnerships with banks like Sberbank and Alfa-Bank. Membership levels include **Classic** (basic level), **Silver** (extra baggage allowance with 25,000 miles), **Gold** (lounge access and priority check-in with 50,000 miles), and **Platinum** (business lounge access and 100% extra mile bonus with 100,000 miles). You can redeem your earned miles for free flights, class upgrades, or services like hotel and car rental. Additionally, with SkyTeam Elite and Elite Plus status, you can enjoy various benefits worldwide.
Aeroflot - Travel Classes
Economy Basic: Aeroflot's most basic economy class package, Economy Basic, allows you to carry up to 10 kg of hand luggage. However, seat selection and meal services are not included in the package. Ticket changes and cancellations are generally restricted and can usually be made for a fee up to 7-14 days in advance.Economy Classic: The Economy Classic package offers 23 kg of checked baggage and 10 kg of hand luggage. Hot meal service is included in this package, and seat selection can be made for an additional fee. Flexibility is offered for ticket changes, but they may be chargeable, and no refunds are given in case of cancellation.Economy Flex: This package comes with a 23 kg baggage allowance and free seat selection. A full meal package is provided, and ticket changes can be made free of charge up to 24 hours in advance. Additionally, a refund of the ticket price is possible in case of cancellation.Economy Comfort: Offering extra legroom, Economy Comfort comes with a 23 kg baggage allowance and provides priority check-in and boarding. Full flexible change and cancellation conditions are offered, allowing you to receive a full refund.Business: Aeroflot's Business class offers privileges such as 2x32 kg baggage allowance and Lounge access. Premium seats that can be fully converted into beds on A350 or 777 aircraft enhance travel comfort with gourmet meal and beverage options. Changes and cancellations can be made with full flexibility, and all transactions are prioritized.
Aeroflot - Cancellation & Changes
Cancellation Conditions: Ticket cancellation with Aeroflot varies depending on the type of ticket purchased. Flexible fares generally offer free cancellation, while restricted fares may incur a penalty of 25-50% of the ticket price in case of cancellation. Aeroflot does not officially have a 24-hour free cancellation policy, but flexibility may be shown for early cancellation requests after purchase. According to European Union rules, cancellations made less than 14 days in advance may entitle passengers to compensation of up to €600 per person.Change Rules: Date or route changes can be made according to the fare type of the ticket and are generally limited to the same airline. Flexible ticket options may offer less costly solutions when making changes. Name changes are rarely possible and may require an additional fee.Refund Process: Refund requests can be initiated through Aeroflot's online platform or call center. The approval process usually takes 10 calendar days, and the refund is made to the original payment method within 3-30 days. Service fees are non-refundable. In case of no-show, the ticket fee is forfeited, and no refund is given. Change requests are processed more quickly as the flight date approaches.
Aeroflot - Seat Comfort & Entertainment
Seat Comfort and Legroom: Aeroflot's Economy Class seats offer approximately 79-81 cm of legroom and 43-46 cm of width, providing a comfortable journey. The seats are generally fabric-covered, and the recline angle is limited. In Business Class, with 94-102 cm of legroom, 53-61 cm seat width, and full lie-flat capability, comfort is prioritized on long-haul flights. Business Class seats are leather-covered and offer a more spacious area. Basic comfort is provided on short-haul flights, while luxurious and spacious seats in Business Class are preferred on long-haul flights.In-Flight Entertainment: Aeroflot flights feature personal screens in all classes. Economy Class offers 10-11 inch screens, while Business Class offers 15-17 inch screens, providing passengers with a wide range of entertainment options. A rich content library includes movies, series, music, and games. On long-haul flights, paid Wi-Fi service is available, and each seat is equipped with USB and AC outlets to charge your devices. Aeroflot does not offer a special entertainment app, but you can preview content via the mobile app. Entertainment systems may be more limited on short-haul flights.
Aeroflot - Special Services
Unaccompanied Minor Service: Aeroflot offers a special service for unaccompanied minors aged 5-12. The cost of this service varies between 50-150 USD depending on the flight distance. When booking an unaccompanied minor, a special form must be filled out by the parent or legal guardian. This form contains the necessary contact information for the child's safety and comfort.Pregnant Passenger Policy: Aeroflot places great importance on the safety of pregnant passengers. Pregnant passengers can travel without a doctor's note up to the 36th week of pregnancy. Passengers wishing to travel between 36-40 weeks must obtain a doctor's note. Travel permission is not granted for pregnant passengers exceeding 40 weeks.Assistance for Disabled Passengers: Wheelchair or mobility assistance is provided for disabled passengers, and this service is free of charge. Passengers must notify in advance to benefit from this service. An assistant is arranged at the airport to provide any necessary assistance to the passenger.Other Services: Aeroflot offers bassinet service on long-haul flights. This service is limited in number in front-row seats and must be reserved in advance. Priority boarding is provided for Business Class passengers, Aeroflot Bonus elite members, and families. VIP/CIP lounge services are chargeable, with an entrance fee ranging from 50-100 USD. Business Class passengers have free access to these lounges, which offer amenities such as meals and showers.
Aeroflot - Pet Transport Policy
Cabin Pet Transport: Aeroflot only accepts small pets like cats and dogs in the cabin. These animals must weigh a maximum of 8 kg, including the carrier, and the carrier's dimensions must not exceed 55x40x20 cm. The carrier must be approved by the airline.Cargo/Baggage Compartment Transport: Larger pets can be transported in the cargo compartment in special cages. Dangerous breeds, such as Pitbulls, are generally subject to transport restrictions. The total weight of the animal and the cage must not exceed certain limits.Required Documents and Rules: Before the journey, a veterinary health report, rabies vaccination certificate, and microchip are required for your pet. Special visas may be required for entry and exit to Russia. Guide and support animals can be transported in the cabin for free with appropriate documents, but prior reservation is mandatory. Pet transport fees may vary depending on the route, and it is recommended to notify in advance when planning your travel.
Aeroflot - Travel Tips
Here are a few tips to make your journey with Aeroflot more enjoyable: Consider booking your tickets early to get better prices; purchases made 2-3 months in advance can often be advantageous. Additionally, setting flexible travel dates can save you money. When choosing a seat, you might prefer emergency exit rows for more legroom and quick disembarkation. If you're seeking silence, the back sections of the plane are generally quieter. At Moscow's Sheremetyevo Airport, Aeroflot has its own lounge areas where you can relax and enjoy refreshments while waiting for your flight. For connecting flights, pay attention to terminal transfer times and track your flight information in real-time via Aeroflot's mobile app.
The information on this page about Aeroflot is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Aeroflot website. Tripuck cannot be held responsible for any changes to this information.
Carry-On / Cabin Baggage: When traveling with Aeroflot, each passenger is allowed to carry two pieces of hand luggage. The standard carry-on should be 55x40x20 cm in size and weigh a maximum of 10 kg.
Check-in Options: Aeroflot passengers can check in online 24 hours before their flight. This process can be easily done via the Aeroflot mobile app or website.
Aeroflot operates flights to 150 cities in 59 countries. Russia, Uzbekistan, Germany are among its most popular destinations.
Aeroflot ticket prices vary by route and date. The current lowest fare starts from £61. Use the search box above for the latest prices.
Meal service on Aeroflot airlines is filled with details aimed at enhancing passenger comfort. In economy class, sandwiches, snacks, and beverages are offered free of charge on short-haul flights (2-4 hours), while on long-haul flights (over 4 hours), a comprehensive menu including hot meals, salad, dessert, and alcoholic beverages is provided free of charge.
Aeroflot's loyalty program, known as **Aeroflot Bonus**, offers many advantages to frequent travelers. To earn miles, you can accumulate miles based on the distance traveled on Aeroflot flights, fly with SkyTeam partner airlines (such as Delta, Air France, KLM), or collect points through credit card partnerships with banks like Sberbank and Alfa-Bank.
Cancellation Conditions: Ticket cancellation with Aeroflot varies depending on the type of ticket purchased. Flexible fares generally offer free cancellation, while restricted fares may incur a penalty of 25-50% of the ticket price in case of cancellation.
Cabin Pet Transport: Aeroflot only accepts small pets like cats and dogs in the cabin. These animals must weigh a maximum of 8 kg, including the carrier, and the carrier's dimensions must not exceed 55x40x20 cm.