China Eastern Airlines

China Eastern Airlines Flight Tickets

36 countries · 191 cities

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China Eastern Airlines About

China Eastern Airlines is an airline company established on June 25, 1988, under the Civil Aviation Administration of China, with its headquarters located in Shanghai. The company's main hubs are Shanghai Pudong and Shanghai Hongqiao International Airports, while Kunming Changshui and Xi'an Xianyang International Airports serve as secondary hubs. The airline, with IATA code MU and ICAO code CES, joined the SkyTeam alliance as its 14th member in 2011. China Eastern Airlines has a fleet of approximately 377 aircraft, utilizing models from Airbus, Boeing, Embraer, and Bombardier. The company operates flights to over 1100 destinations, including 350 domestic and 40 international routes, providing a wide flight network to 177 countries in total. The airline transports over 100 million passengers annually and is known as one of the busiest airlines globally. As a full-service airline, China Eastern operates on international, domestic, and regional routes. It acquired China General Aviation in 1997, incorporated China Yunnan and China Northwest airlines in 2003, and continued its growth by purchasing Shanghai Airlines in 2009-2010. With the slogan "Connecting all the wonders of the world," it focuses on customer satisfaction. As one of China's three largest airlines, China Eastern Airlines offers a comfortable travel experience to its passengers with its extensive flight network and comprehensive services.

China Eastern Airlines - Destinations

China
China115
Shiquanhe, Yinchuan, Hailar +112
Japan
Japan15
Okinawa, Hiroshima, Toyama +12
United States
United States5
Seattle, Honolulu, Detroit +2
South Korea
South Korea5
Jeju, Daegu, Gwangju +2
Thailand
Thailand4
Chiang Mai, Phuket, Chiang Rai +1
Vietnam
Vietnam3
Ho Chi Minh City, Hanoi, Da Nang
Australia
Australia3
Adelaide, Sydney, Melbourne
Myanmar
Myanmar3
Yangon, Mandalay, Qinhuangdao
New Zealand
New Zealand2
Auckland, Wellington
Taiwan
Taiwan2
Taipei, Shalu
Russia
Russia2
Moscow, Saint Petersburg
Canada
Canada2
Vancouver, Toronto
India
India2
Kolkata, Delhi
Malaysia
Malaysia2
Kota Kinabalu, Kuala Lumpur
Indonesia
Indonesia2
Denpasar (Bali), Jakarta
Germany
Germany2
Frankfurt, Hamburg
United Arab Emirates
United Arab Emirates2
Dubai, Abu Dhabi
Italy
Italy2
Venice, Rome

China Eastern Airlines - Destinations

China Eastern Airlines is an airline company notable for its extensive routes. The company operates flights to over 1000 destinations, offering a wide service network both domestically and internationally. Starting from its main hubs, Shanghai Pudong and Shanghai Hongqiao International Airports, it offers a wide range of flights through its secondary hubs in Kunming and Xi'an. The company has over 350 routes within China and also operates flights to continents such as Asia, Europe, North America, and Australia. Popular routes include Beijing, Guangzhou, New York, Los Angeles, London, and Paris. As a member of the SkyTeam alliance, China Eastern Airlines provides access to many destinations worldwide through this partnership. Codeshare partners include major airlines such as Delta Air Lines, Air France, and KLM. Seasonal routes, especially during the summer months, see an increase in flights to holiday destinations between Europe and Asia. This extensive network offers passengers wide transfer options and flexible travel choices.

China Eastern Airlines - Baggage Policy

Carry-On / Cabin Baggage: When traveling with China Eastern Airlines, Economy Class passengers are allowed one piece of carry-on baggage. This baggage should not exceed dimensions of 55x40x20 cm and a weight of 8 kg. Additionally, you may carry a personal item that fits under the seat (e.g., a laptop bag or a small handbag). Business and First Class passengers are allowed two pieces of carry-on baggage, each up to 10 kg, and also have a personal item allowance. Checked Baggage: Checked baggage allowances vary depending on the route and ticket class you are traveling with. For example, Basic Economy passengers on flights to Europe and Turkey do not have a checked baggage allowance, while Standard/Flexible Economy passengers can carry one piece of 23 kg, Premium passengers two pieces of 23 kg, Business passengers two pieces of 32 kg, and First Class passengers three pieces of 32 kg. For passengers wishing to purchase additional baggage allowance, fees are determined per extra kilogram. Special Baggage: China Eastern Airlines applies specific rules for special baggage such as sports equipment. For equipment like skis, golf clubs, and bicycles, additional fees are charged for those not exceeding dimensions of 203 cm and a weight of 32 kg. Musical instruments and strollers can often be carried free of charge. However, for special items like wheelchairs, it is necessary to contact the airline in advance.

China Eastern Airlines - Check-in & Seat Selection

Check-in Options: China Eastern Airlines offers various check-in options for its passengers. Online check-in generally opens 48 hours before the flight time and closes 2-3 hours before departure. Check-in is also possible through the "China Eastern Airlines App" mobile application. Self-service kiosks at the airport provide a quick alternative for your check-in procedures. Counter check-in usually closes 90 minutes before departure for domestic flights and 2 hours before for international flights. You can receive your boarding pass in mobile, printed, or email format. Additionally, automatic check-in is available on some flights. Seat Selection: Seat selection policies with China Eastern Airlines may vary depending on your ticket class and reservation packages. Generally, standard seat selection may be chargeable for Economy Class passengers, but free seat selection may be offered on some Premium Economy or Business Class tickets. Seat selection is possible during online check-in, and an additional fee may be charged for premium seats such as those with extra legroom, emergency exit rows, or front rows. You can enhance your comfort by selecting a seat during your flight reservation.

China Eastern Airlines - Meal Service

China Eastern Airlines offers complimentary beverage and snack service on all flights, including economy class. On short-haul domestic and regional flights, typically one hot meal is served, while on long-haul flights over 7 hours, two meal services are provided. On these flights, passengers are served a hot main meal and a cold dinner or breakfast during night departure-arrival times. For special dietary needs, vegan and strictly vegetarian meal options are available. Since standard menus typically include meat and dairy products, it is recommended to order in advance for special dietary needs. You need to communicate your special meal requests at least 24 hours before departure, and 48 hours in advance for kosher meals. You can convey these requests through the airline's representation or third-party providers like Trip.com.

China Eastern Airlines - Loyalty Program

China Eastern Airlines' loyalty program is called "Eastern Miles." This program offers various benefits to frequent flyers. The most common way to earn miles with Eastern Miles is through China Eastern Airlines flights, but you can also earn miles from spending with other airlines and hotels that are partners in the program. Membership levels are generally referred to as Silver, Gold, and Platinum. Silver members benefit from advantages such as priority check-in and additional baggage allowance, while Gold members also have lounge access and priority boarding rights. Platinum members, in addition to these advantages, can enjoy privileges such as higher mile earning rates and free upgrades. There is cooperation with SkyTeam alliance member airlines for earning and spending miles. You can use the miles you earn for various rewards such as flight tickets, class upgrades, or hotel stays.

China Eastern Airlines - Travel Classes

Economy: China Eastern Airlines' Economy class is designed to meet your basic travel needs. In this class, your carry-on baggage allowance is generally between 7-10 kg, and there may be no checked baggage allowance or it may be optional up to 23 kg. Seat selection is usually chargeable, and free meal service is available on long-haul flights; there is no meal service for short-haul flights. Change and cancellation flexibility is low, usually chargeable and restricted. Premium Economy: The Premium Economy class offers a more comfortable travel experience compared to Economy. With spacious seats offering approximately 96 cm legroom and 2x23 kg baggage allowance, it provides more space and comfort. Priority check-in, free seat selection, enhanced meal options, and entertainment systems are also included in this class. Change flexibility is moderate, and cancellation is chargeable. Business: Passengers traveling in Business class enjoy a comfortable flight with lie-flat seats (approximately 198 cm). Benefits such as 2x32 kg baggage allowance, lounge access, and premium meals are offered. In this class, seat selection, changes, and cancellations are free, and full flexibility is provided on long-haul flights. First Class: First-class service offers the highest level of comfort and luxury for travelers. Exclusive suites, 40 kg baggage allowance, chauffeur-driven transfer service, and exclusive lounge access are part of this class. Menu options are specially prepared, and full flexibility is offered for changes and cancellations.

China Eastern Airlines - Cancellation & Changes

Cancellation Conditions: China Eastern Airlines arranges ticket cancellation policies according to the ticket type. Flexible fares offer free cancellation, while penalties may apply for restricted fares. Especially when unused segments are refunded, fare differences and transaction fees may be deducted. In repeated purchases, free cancellation is offered up to 24 hours before departure. Additionally, special promotions such as extended refund rights may be available on certain routes like Japan flights. Change Rules: To change your ticket date or route, you must process within the ticket validity period. Date or route changes usually require a new fare calculation, but these changes are free in involuntary situations such as flight delays or cancellations. Name changes are generally not supported and may require special approval. Refund Process: Refund requests must be made through the channel where the ticket was initially purchased and must be submitted within 13 months from the first travel date for regular tickets. Refund processes are generally completed within 7 business days. In case of no-show, the reservation is canceled, and limited refund options are offered for unused portions, while a no-show fee is deducted.

China Eastern Airlines - Seat Comfort & Entertainment

Seat Comfort and Legroom: China Eastern Airlines offers approximately 79-81 cm legroom and 43-46 cm seat width in Economy class. The recline angle of the seats varies between 10-13 cm, providing basic comfort. In Business class, a more spacious area and a special travel experience are offered with 102-198 cm legroom and 52-66 cm seat width. This class features lie-flat seats, and this comfort can be experienced on long-haul flights with A350 or B777 aircraft. In Economy class, seats are generally fabric-covered, while more luxurious materials are used in Business class. In-Flight Entertainment: China Eastern Airlines offers personal entertainment systems in all classes. Economy class features 11-13 inch screens, while Business class has 17-22 inch screens. Passengers can choose from over 1000 films, music, and game content. On long-haul flights, Wi-Fi service is available for a fee, with hourly or package options. On short-haul flights, entertainment options may be limited or unavailable. USB and A/C outlets are standard at each seat. The entertainment systems are based on Panasonic Avionics technology, with more limited entertainment options on short-haul A320 flights and a comprehensive entertainment experience on long-haul B787 flights.

China Eastern Airlines - Special Services

Unaccompanied Minor Service: China Eastern Airlines provides a special service for children aged 5-12 traveling alone. An additional fee is charged for this service, and it must be requested during reservation. This service is optional for children aged 12 and above. Pregnant Passenger Policy: Pregnant passengers are accepted for flights up to the 36th week. However, a doctor's report is mandatory for flights after the 36th week. Some restrictions may apply after the 32nd week, so it is recommended to be cautious when planning. Disabled Passenger Assistance: Wheelchair and mobility assistance are provided free of charge by China Eastern Airlines. Passengers wishing to benefit from assistance services are advised to make a reservation in advance. Support is provided by an escort team at the airport. Other Services: Baby bassinets are provided free of charge in the front rows of Economy and Business Class on long-haul flights. Babies should weigh up to 10 kg, and a reservation is required. Priority boarding is available for Business Class, SkyTeam Elite members, and families. At certain airports like Shanghai Pudong, VIP/CIP services, lounge access, fast check-in, and paid limousine services are offered. Special arrangements can be made for group reservations.

China Eastern Airlines - Pet Transport Policy

Cabin Pet Transport: China Eastern Airlines generally does not allow pets in the cabin. However, on some routes, small cats and dogs may be allowed with prior approval, provided they do not exceed a maximum weight of 8 kg including the carrier. The carrier should fit under the seat. Cargo/Baggage Compartment Transport: Pets are transported in the cargo compartment with special cages. The weight limit is a maximum of 32 kg per piece, but this limit can go up to 45 kg for US routes. There are transport restrictions for brachycephalic (flat-nosed) breeds and dangerous breeds. Required Documents and Rules: A veterinary health certificate, rabies vaccination record (must be done at least 30 days in advance), and microchip are required for your pet. In some cases, quarantine documents may also be required depending on the entry/exit country. Guide and support animals can be transported in the cabin free of charge, but documents such as a training certificate and microchip must be provided. You can make a reservation by notifying in advance.

China Eastern Airlines - Travel Tips

Consider booking early to get the best ticket prices when traveling with China Eastern Airlines. If you have flexible travel dates, you can gain a price advantage and save extra by choosing weekday flights. For seat selection, emergency exit rows offer more space for passengers with long legs. Sitting at the front of the cabin allows you to disembark faster. If you're traveling through Pudong or Hongqiao Airport, check which terminal you'll be using in advance and enjoy a comfortable waiting period by taking advantage of the lounge services offered by China Eastern Airlines. For connecting flights, plan your connection times carefully. You can track flight updates, check in, and easily obtain your digital boarding pass through the mobile app.

The information on this page about China Eastern Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official China Eastern Airlines website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 23 February 2026

China Eastern Airlines - Contact Information

Frequently Asked Questions

Carry-On / Cabin Baggage: When traveling with China Eastern Airlines, Economy Class passengers are allowed one piece of carry-on baggage. This baggage should not exceed dimensions of 55x40x20 cm and a weight of 8 kg.
Check-in Options: China Eastern Airlines offers various check-in options for its passengers. Online check-in generally opens 48 hours before the flight time and closes 2-3 hours before departure.
China Eastern Airlines operates flights to 191 cities in 36 countries. China, Japan, United States are among its most popular destinations.
China Eastern Airlines ticket prices vary by route and date. The current lowest fare starts from £154. Use the search box above for the latest prices.
China Eastern Airlines offers complimentary beverage and snack service on all flights, including economy class. On short-haul domestic and regional flights, typically one hot meal is served, while on long-haul flights over 7 hours, two meal services are provided.
China Eastern Airlines' loyalty program is called "Eastern Miles." This program offers various benefits to frequent flyers.
Cancellation Conditions: China Eastern Airlines arranges ticket cancellation policies according to the ticket type. Flexible fares offer free cancellation, while penalties may apply for restricted fares.
Cabin Pet Transport: China Eastern Airlines generally does not allow pets in the cabin. However, on some routes, small cats and dogs may be allowed with prior approval, provided they do not exceed a maximum weight of 8 kg including the carrier.

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