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Tripuck eSIM Setup Guide

Pick your device, follow the steps, and be online the moment you land.

HomeeSIMSetup Guide

Before You Begin

  • Keep a Wi-Fi or working mobile connection handy during setup — the profile downloads over the internet.
  • Your QR code arrives by email right after payment and also stays on your order tracking page.
  • It's easiest to install before you leave home; activation only starts once you're in your destination.
  • Check that your device supports eSIM and isn't carrier-locked (SIM lock).
  • Save a screenshot of the QR code — you'll need it again if you switch or reset your phone.

Step-by-Step on iPhone

  1. 1

    Open cellular settings

    Open the Settings app and go to “Cellular” (called “Mobile Data” on some models).

  2. 2

    Add a new line

    Tap “Add eSIM” or “Add Cellular Plan”; the QR setup screen will appear.

  3. 3

    Scan the Tripuck QR code

    Point your camera at the QR code in your email. If it won't scan, tap “Enter Details Manually” and type the SM-DP+ address and activation code from the email.

  4. 4

    Install the plan

    Review the plan summary and tap “Add Cellular Plan” to download the profile to your phone.

  5. 5

    Organise your lines

    Label the eSIM “Tripuck” or your destination; keep your own line for calls and texts, and pick the Tripuck eSIM for data.

  6. 6

    Turn on data roaming

    Go to Settings > Cellular > (your Tripuck line) and enable “Data Roaming”. The plan kicks in once you connect to a network at your destination.

If the QR Won't Scan: Manual Setup

No need to worry if the code won't scan. In your device settings choose “Add eSIM → Enter details manually”, then type the SM-DP+ server address and activation code (LPA) from your email — that's all it takes to finish the install.

Handy Tips

  • Install the eSIM before you travel but turn roaming on only after you arrive; since the plan starts on first connection, you won't waste a day.
  • Keep your own number active for calls and texts and route all data through the Tripuck eSIM — no surprise roaming bills.
  • An eSIM profile installs only once; the same QR can't be scanned again after you delete it, so think twice before removing it.
  • If data won't connect, toggle airplane mode for a few seconds, restart the phone, or select the network manually in Settings.

iPhone

Works on every eSIM-capable iPhone: iPhone XS, XS Max and XR onwards — the iPhone 11, 12, 13, 14, 15, 16 and 17 series plus iPhone SE (2020 and 2022). iPhone 14 and later sold in the US are eSIM-only.

Android

Popular eSIM models include: Samsung Galaxy S20–S25 series, Note 20, the Z Fold and Z Flip series; Google Pixel 3 and newer (including Pixel 9); Motorola Razr and Edge; Xiaomi 13/14/15; Oppo Find series; Sony Xperia. If your device isn't listed, check for the eSIM/SIM manager option in Settings.

Frequently Asked Questions

Where is my QR code?
Your QR code and activation details are emailed the moment payment is confirmed, and you can also view them on your order tracking page. If you can't see the email, check your spam/junk folder.
When does the plan start — does my time run out right away?
Installing the profile doesn't start the clock. The plan begins when you first connect to a network in your destination, and the validity period starts counting from that moment.
I can't scan the QR code at all — is there another way?
Yes. Use the “Enter details manually” step in Settings and type the SM-DP+ address and activation code from your email to complete setup the same way.
It's installed but I have no internet.
First confirm data roaming is on and mobile data is set to the Tripuck line. If it persists, restart the device or select the network manually in Settings.
Will I lose my own number?
No. The eSIM runs as a second line alongside your existing SIM; your number stays with you and you can switch between lines whenever you like.

Still stuck? Get going with the right plan

If setup gives you trouble, our support team has your back. Browse packages for 170+ countries; we email step-by-step setup details with every order.

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