Air Arabia Maroc: is a low-cost airline established in 2009 and operates in collaboration with Air Arabia Group and Moroccan partners. Its headquarters and main operational base is located at Casablanca Mohammed V Airport. Casablanca, defined as the second main hub of Air Arabia Group, allows the airline to offer affordable flights to Europe. As one of the first full-scale low-cost carriers in Morocco, it particularly focuses on European destinations.
The airline operates independently without being a member of a global alliance, but under the umbrella of Air Arabia Group. Its fleet consists of approximately 10-15 aircraft, all of which are Airbus A320 models, in line with the group's strategy. Air Arabia Maroc aims to provide flexible and economical services with these narrow-body aircraft.
In addition to Casablanca, it follows a multi-hub structure by using Tangier, Nador, Fes, Marrakech, Agadir, Tetouan, and Rabat-Salé airports as bases by 2024. Rabat has been designated as the company's seventh hub within Morocco. Air Arabia Maroc's flight network includes approximately 30-40 destinations spread across countries such as France, Spain, Belgium, Germany, the Netherlands, Switzerland, and Turkey. The annual passenger count varies depending on the size of the fleet and route density, but generally hovers around 2-3 million passengers. This figure constitutes a part of Air Arabia Group's total passenger count.
Air Arabia Maroc: offers a wide network of destinations with flights to many important points in Europe and the Middle East. The airline operates flights to various countries, primarily France, Spain, Belgium, Germany, the Netherlands, Switzerland, and Turkey, reaching a total of approximately 30-40 destinations. While Casablanca Mohammed V Airport in Morocco serves as the main hub, Tangier, Nador, Fez, Marrakech, Agadir, Tetouan, and, as of 2024, Rabat-Salé airports are also among the important operational bases.Flights to Europe: are particularly concentrated in cities in France and Spain, making the airline attractive to passengers seeking cost-effective travel. In addition to regular flights throughout the year, seasonal routes are also offered to some destinations. Although Air Arabia Maroc is not a member of a global alliance, it operates independently in line with the strategies of the group, providing transfer opportunities between different destinations. This allows passengers to easily reach leading points in Europe from various cities in Morocco.
Air Arabia Maroc - Baggage Policy
Cabin Baggage: When traveling with Air Arabia Maroc, each passenger is entitled to 1 piece of cabin baggage. The maximum weight of this baggage is 7 kg, and its dimensions must not exceed 55 × 40 × 20 cm. Additionally, passengers are allowed to carry a personal item weighing up to 3 kg. This personal item must fit under the seat and should be 25 × 33 × 20 cm in size. In total, cabin baggage, personal items, and duty-free purchases must not exceed 10 kg.Checked Baggage: On flights with Air Arabia Maroc, checked baggage generally needs to be purchased in advance. The most common option includes a single piece of baggage allowance of 30 kg. In cases where this allowance is exceeded, an additional fee will be required. Alternatively, two pieces of baggage weighing up to 40 kg may also be accepted. The total dimensions of each piece must not exceed 158 cm, and the total weight must not exceed 40 kg. For extra baggage needs, you can purchase additional baggage online in advance or at the airport.Special Baggage: Special baggage such as sports equipment and musical instruments is generally transported as checked baggage, and standard baggage rules apply to these items. If such equipment exceeds size or weight limits, excess baggage fees will be charged. Items like strollers and car seats can be transported free of charge. Wheelchairs are also included among the items that can be transported for free. Special packaging or preparation may be required for these types of items.
Air Arabia Maroc - Check-in & Seat Selection
Check-in Options: For passengers traveling with Air Arabia Maroc, online check-in starts 48 hours before the flight departure time and continues until 4 hours prior. You can complete this process via the airline's website or the Air Arabia mobile app. In addition to this option that allows you to create a digital boarding pass, you can also use the traditional counter check-in at the airport. For international flights, this counter usually opens 3 hours before departure and closes 45-60 minutes prior. Additionally, self-service kiosks are available at some major airports. In the United Arab Emirates, city check-in offices also allow baggage drop-off and boarding pass collection within the 48-4 hour range.Seat Selection: Seat selection on Air Arabia Maroc flights is offered for a fee during the booking process or as part of additional services afterward. Free seat selection can be made during online check-in. Premium seat options, such as those offering extra legroom, emergency exit rows, and front rows, are also available. These seats can be chosen for an additional fee to provide a more comfortable travel experience.
Air Arabia Maroc - Meal Service
Air Arabia Maroc passengers can benefit from a variety of food and beverage options offered under the Sky Café brand during their flights. In Economy Class, meals and drinks are generally chargeable, and passengers can purchase them by selecting from the menu. The menu includes cold and hot sandwiches, ready-to-eat hot meals, snacks, as well as hot and cold beverages. While a wider variety of hot meal options is offered on long-haul flights, short-haul flights typically feature sandwiches and snacks.
For passengers with special dietary requirements, options such as vegetarian, vegan, and halal can be provided by pre-ordering. All meals are focused on halal production; however, kosher options are generally limited. You can purchase your meals in advance during booking or afterward through the website, mobile app, call center, or sales offices. Since Air Arabia Maroc does not have a business class, all passengers benefit from the same Sky Café services.
Air Arabia Maroc - Loyalty Program
Air Arabia Maroc, as part of the Air Arabia group, offers the "AirRewards" loyalty program. This program provides passengers with the opportunity to earn points/miles through flight and ancillary service expenditures. The earned points can be used for free or discounted flights, seat selection, and meals. The AirRewards program includes both a basic level and elite tiers. The elite tiers offer advantages such as priority check-in, additional baggage allowance, and discounts on seat selection. This program, which offers limited partnerships with the Air Arabia group, also provides the opportunity to earn extra points through credit cards paired with local banks in certain markets.
Air Arabia Maroc - Travel Classes
Basic Fare: Air Arabia Maroc's most basic travel package, Basic, offers passengers the right to carry only hand luggage. This package is limited to approximately 10 kg of cabin baggage and provides seat guarantee. Check-in baggage, hot meals, seat selection, and other additional services are generally offered for a fee. Flight changes can be made up to 24 hours before the flight time, while this period is 72 hours for flights to or from Morocco. In cancellations, credit or vouchers are usually provided instead of refunds.Value Fare: Offering more amenities compared to the Basic package, Value grants passengers a checked baggage allowance ranging from 15 to 23 kg. Standard seat selection and limited flexibility are also included in this package. Changes can be made up to 24 hours before departure with a lower penalty using the Flexi option. Meals and additional comfort products can be added for an extra fee when ordered in advance.Ultimate Fare: The most comprehensive package, Ultimate, offers passengers a higher checked baggage allowance (approximately 23-30 kg) and the option for preferred seat selection. This package also includes flexibility advantages such as free date changes and lower change penalties. Changes can be made up to 8 hours before departure, depending on the Flexi option. In some flights, hot meals or snacks can be included at more advantageous prices when ordered in advance.
Air Arabia Maroc - Cancellation & Changes
Cancellation Policy: Air Arabia Maroc's ticket cancellation policy varies depending on the package purchased. Cancellations for Basic fares are generally limited and a penalty may apply in case of cancellation. For Value fares, cancellations can be processed with a specific penalty deduction and refunded as travel credit. Cancellations for Ultimate or Flexi type tickets are more flexible and the penalty rate is lower.Change Rules: Date and route changes vary according to the ticket type. Changes for Basic fares can be made up to 72 hours before departure, while for Value fares, changes can be made up to 24 hours before. For Ultimate or Flexi tickets, changes can be made up to 8 hours before departure and typically no fixed change fee is charged. Name changes are generally restricted; in many cases, a new ticket must be issued.Refund Process: The refund process typically takes between 7 to 21 days depending on the application channel and refunds are made to the original payment method or as travel credit. In the case of no-show, there are usually limited refund options available after cancellation.
Air Arabia Maroc - Seat Comfort & Entertainment
Seat Comfort and Legroom: Air Arabia Maroc typically offers passengers a legroom range of 74-79 cm and seats approximately 43-45 cm wide on its Economy Class flights. The seats are covered with fabric material and feature an ergonomic design to enhance comfort. The seat recline angle is limited, varying between approximately 10-15 degrees. The airline generally prefers a single-class (full economy) configuration and does not offer Business Class.In-Flight Entertainment: Air Arabia Maroc flights do not feature a traditional in-flight entertainment system (IFE). Passengers must use their personal devices for entertainment needs during the journey. The entertainment options available during the flight are limited, and basic flight information is typically displayed on overhead panels. Wi-Fi service is not a standard feature and is usually either not offered at all on certain routes or provided in a limited and paid manner. Passengers can create their own entertainment during the flight by loading content onto their personal devices before starting their journey.
Air Arabia Maroc - Special Services
Unaccompanied Minor Service: Air Arabia Maroc offers an unaccompanied minor service for children aged 5-12. For young passengers aged 13-15, a young passenger service can be provided upon request. Passengers wishing to utilize this service must make a request during the booking process. The UM service fee may vary depending on the route and distance traveled.Pregnant Passenger Policy: Air Arabia Maroc allows pregnant passengers to travel without issues until the 32nd week. For those wishing to travel between the 32nd and 36th weeks, a doctor's report and fitness form are required. Pregnant passengers are not permitted to fly after the 36th week.Disabled Passenger Assistance: Services such as wheelchair and mobility support are provided free of charge by Air Arabia Maroc. It is important for passengers wishing to utilize these services to communicate their requests during the booking process. Assistance is provided from check-in to the aircraft and to the baggage area at the destination.Other Services: Air Arabia Maroc offers baby cradles for passengers with infants in the front rows and next to partition walls. Those wishing to use this service must make a reservation in advance, depending on the aircraft type and availability. Priority boarding is granted to passengers who purchase Extra/Ultimate (Flexi) fares, unaccompanied minors, families with infants, and passengers needing extra assistance. Additionally, VIP/CIP services and group bookings are also available.
Air Arabia Maroc - Pet Transport Policy
Cabin Pet Transport: Air Arabia Maroc does not offer cabin transport services for general passenger pets. Therefore, there is no possibility to carry pets such as cats or dogs in the cabin. If special permission is granted in the future, it is generally expected that the transport box fits under the seat and the total weight is usually in the range of 7-8 kg; however, this is not currently applicable.Cargo/Baggage Section Transport: Air Arabia Maroc provides special transport arrangements for certain live animal species, such as falcons. These types of animals are transported at three times the excess baggage fee, and reservations must be made at least 48 hours in advance. Generally, the transport of other pets in the cargo section is not provided.Required Documents and Rules: Air Arabia Maroc does not specify a special policy for guide or support animals. Health documents and necessary permits are required for the transport of special species such as falcons. Standard practices may include having up-to-date documents such as a veterinary health report, vaccination records, and microchip. In any case, it is recommended to contact the call center for the reservation process and requirements.
Air Arabia Maroc - Travel Tips
When traveling with Air Arabia Maroc, consider making an early reservation to catch the best ticket prices. By keeping your travel dates flexible, you can find cheaper tickets on weekdays. If you are looking for more comfort during the flight, seats in the emergency exit row offer extra legroom. However, these seats tend to sell out quickly, so it's beneficial to book early.
At Casablanca Mohammed V Airport, Air Arabia Maroc typically operates from Terminal 1. Although it does not offer lounge access, the comfort areas at the airport can make your journey more enjoyable. If you have connecting flights, you can ensure a smooth transfer process by carefully planning your layover times. You can check in using Air Arabia's mobile app, track your flight status, and easily download your boarding pass. This will make your travel more practical and hassle-free.
The information on this page about Air Arabia Maroc is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air Arabia Maroc website. Tripuck cannot be held responsible for any changes to this information.
Cabin Baggage: When traveling with Air Arabia Maroc, each passenger is entitled to 1 piece of cabin baggage. The maximum weight of this baggage is 7 kg, and its dimensions must not exceed 55 × 40 × 20 cm.
Check-in Options: For passengers traveling with Air Arabia Maroc, online check-in starts 48 hours before the flight departure time and continues until 4 hours prior. You can complete this process via the airline's website or the Air Arabia mobile app.
Air Arabia Maroc operates flights to 18 cities in 8 countries. Morocco, Italy, France are among its most popular destinations.
Air Arabia Maroc ticket prices vary by route and date. The current lowest fare starts from £123. Use the search box above for the latest prices.
Air Arabia Maroc passengers can benefit from a variety of food and beverage options offered under the Sky Café brand during their flights. In Economy Class, meals and drinks are generally chargeable, and passengers can purchase them by selecting from the menu.
Air Arabia Maroc, as part of the Air Arabia group, offers the "AirRewards" loyalty program. This program provides passengers with the opportunity to earn points/miles through flight and ancillary service expenditures.
Cancellation Policy: Air Arabia Maroc's ticket cancellation policy varies depending on the package purchased. Cancellations for Basic fares are generally limited and a penalty may apply in case of cancellation.
Cabin Pet Transport: Air Arabia Maroc does not offer cabin transport services for general passenger pets. Therefore, there is no possibility to carry pets such as cats or dogs in the cabin.