Air Astana Flight Tickets

23 countries · 54 cities

Air Astana About

Air Astana: As Kazakhstan's national flag carrier airline, it was established in 2001 and made its first flight on May 15, 2002. The airline's headquarters is located in Almaty, and its main hub airports are Almaty International Airport and Astana Nursultan Nazarbayev Airport. Air Astana is part of the Air Astana Group, one of the largest airline groups in Central Asia and the Caucasus region, and operates as a full-service airline. Awards: The airline has been repeatedly recognized by Skytrax as the "Best Airline in Central Asia & CIS," which is a testament to Air Astana's commitment to passenger satisfaction. Air Astana Group has a fleet of 62 aircraft, including the full-service brand Air Astana and the low-cost brand FlyArystan. This fleet includes modern aircraft such as the Airbus A320neo family, Boeing 767, and Embraer E190-E2. Destinations: Air Astana operates flights on 112 routes in 20 countries, offering a wide range of destinations extending to Central Asia, the Caucasus, Europe (including Turkey), the Middle East, India, and China. The airline carries approximately 8-10 million passengers annually, embracing a full-service approach and operating independently without being a member of a global alliance. This independence stands out as a factor that enhances the airline's flexibility and customer-focused service approach.

Popular departure routes with Air Astana

Direct Flights(56)

Connecting Flights(4)

Popular arrival routes with Air Astana

Direct Flights(56)

Connecting Flights(4)

Air Astana - Destinations

Kazakhstan15

Turkistan, Kyzylorda, Atyrau +12

Russia6

Omsk, Samara, Yekaterinburg +3

China4

Beijing, Shanghai, Urumqi +1

Turkey3

Bodrum, Antalya, Istanbul

Georgia2

Tbilisi, Batumi

India2

Delhi, Mumbai

Uzbekistan2

Samarkand, Tashkent

Thailand2

Bangkok, Phuket

Saudi Arabia2

Jeddah, Madinah

United Arab Emirates2

Abu Dhabi, Dubai

Vietnam2

Da Nang, Nha Trang

Montenegro1

Podgorica

Austria1

Vienna

Maldives1

Male

South Korea1

Seoul

Germany1

Frankfurt

Tajikistan1

Dushanbe

Hong Kong1

Hong Kong

Air Astana - Destinations

Air Astana: As a Kazakhstan-based airline, it offers a wide network of destinations. The airline operates flights on 112 different routes in a total of 20 countries, serving various regions such as Central Asia, the Caucasus, Europe, the Middle East, India, and China. With its main hubs at Almaty Airport and Astana Nursultan Nazarbayev Airport, Air Astana provides direct flight options to many international destinations from these centers. In Europe, significant destinations like Germany, the United Kingdom, and France are among the popular routes, while flights to India and China in Asia also stand out. Air Astana: Thanks to codeshare agreements, it offers its passengers a broad network of connections. These agreements provide passengers with the opportunity to reach more destinations with different airline partners. The airline also offers seasonal routes, particularly expanding its destination network during holiday seasons to provide more options for passengers. This variety makes Air Astana a preferred airline for travel in the region.

Air Astana - Baggage Policy

Hand Luggage / Cabin Luggage: When traveling with Air Astana, Business Class passengers can carry 2 pieces of hand luggage in the cabin, each weighing a maximum of 8 kg and measuring 56 x 45 x 25 cm. In Economy Sleeper and Economy classes, passengers are entitled to 1 piece of hand luggage weighing 8 kg and measuring 56 x 45 x 25 cm. Additionally, in all classes, passengers can carry one personal item (handbag or small backpack). This personal item should weigh approximately 3 kg and have total dimensions of around 80 cm, and it must be placed under the seat. Checked Luggage: Business Class passengers are entitled to 2 pieces of checked luggage, each weighing up to 32 kg. Those traveling in Economy Sleeper class have the right to 2 pieces of luggage, each weighing up to 23 kg, while Economy class passengers can carry 1 piece of luggage weighing up to 23 kg. The total dimensions of each luggage piece must not exceed 158 cm. Passengers wishing to purchase extra luggage can benefit from approximately 30% discounted prices by completing their transactions at least 24 hours before their flights. Special Luggage: Air Astana has special luggage policies for certain sports equipment (such as skis, golf sets, bicycles), musical instruments, and strollers. Strollers are generally accepted as checked luggage free of charge, while musical instruments are assessed according to size and seat purchase rules if carried in the cabin. For sports equipment, a special rate typically applies for a single piece weighing between 23–32 kg. When special luggage exceeds size or weight limits, prior approval must be obtained, and special luggage fees must be paid.

Air Astana - Check-in & Seat Selection

Check-in Options: Air Astana offers various check-in options to make your travel easier. Online check-in opens 36 hours before departure and closes 60 minutes prior. You can also check in via the mobile app; with this app, you can receive your boarding pass electronically. At the airport, kiosk check-in and counter check-in options are available. Counter check-in typically starts 3 hours before the flight and ends 60 minutes before departure. You can keep your boarding pass on your mobile device or receive it in printed form. Seat Selection: When flying with Air Astana, flexible seat selection options are available. Economy Class passengers can choose their seats for free during online check-in. However, an additional fee may be required for premium seats such as those offering extra legroom or exit rows. Business Class passengers have more freedom in seat selection, and typically, seat selection in this class is free. With these options, you can make your travel more comfortable.

Air Astana - Meal Service

Air Astana: offers various meal options to its passengers depending on flight duration and cabin class. Economy Class passengers receive complimentary light snacks and beverages on short-haul flights. On long-haul flights, meal service is included, featuring hot meals and a wide beverage menu. Business Class passengers can enjoy a richer menu with carefully prepared gourmet meals. Air Astana: is also sensitive to special dietary requirements and offers vegetarian, vegan, halal, kosher, and gluten-free meal options. It is recommended to request these special meals at least 24 hours in advance. Passengers can place their special meal orders by contacting Air Astana customer service before their flight. The premium meal options and quality service offered on long-haul flights will enhance your travel experience.

Air Astana - Loyalty Program

Air Astana's loyalty program is known as Nomad Club: This program offers passengers the opportunity to earn miles from flights and various shopping with partners. Nomad Club members can obtain membership at three different levels: Classic, Silver, and Gold. At the Silver membership level, members enjoy benefits such as extra baggage allowance and priority check-in, while Gold members can also benefit from privileges like lounge access and priority boarding. The earned miles can be used on Air Astana flights as well as on flights with partner airlines like Star Alliance. Additionally, miles can be used for services such as hotel stays and car rentals.

Air Astana - Travel Classes

Economy Saver / Economy Promo: This package is generally offered as the most affordable option. It includes in-flight catering, meaning meal and beverage services during your journey. It provides approximately 8 kg for carry-on luggage and about 20–23 kg capacity for checked baggage on most international routes. Changes and cancellations can typically be made with limited options or for an additional fee. Seat selection is mostly paid and can also be done during check-in. Economy Flex / Economy Standard: As a more flexible economy package, it includes carry-on luggage (~8 kg) and checked baggage (~23 kg). Seat selection is offered for free or at a discount on most routes. Changes to flight dates or routes can be made with lower penalties, while cancellations are possible under certain conditions. Hot meal and beverage service is provided as standard during the flight. Business Saver: This package, which is a more affordable option in the Business Class cabin, offers advantages such as spacious seats, priority check-in and boarding, and lounge access. It typically includes 2 pieces of checked baggage around 23 kg each and 8–10 kg of carry-on luggage allowance. Changes can be made with limited penalties, while cancellations are possible with partial refunds.

Air Astana - Cancellation & Changes

Cancellation Policy: Ticket cancellation at Air Astana varies depending on the rules of the fare and price class you choose. For non-refundable tickets, only taxes are refunded, while for fully refundable fares, if canceled within the specified time before departure, the fee and taxes can be fully refunded. However, the right to cancel for free within 24 hours is not generally offered. Therefore, it is important to carefully review the relevant fare rules when purchasing your ticket. Change Rules: Making changes to the date or route of Air Astana tickets depends on your ticket class and its rules. Flexible ticket options may offer more convenience for changes. Name changes are generally not possible, and you may need to purchase a new ticket except in special circumstances. Refund Process: You must submit your ticket refund request through the channel where you purchased your ticket. The refund process can be initiated from the day following the purchase, and the amount is usually credited to your card within 5-7 business days. Full refunds are possible in cases of airline cancellations or significant fare changes. In the case of a no-show, meaning you did not participate in the flight despite making a reservation, no refund or date change will be made. If the ticket has expired or has been partially used, such changes will also not be possible.

Air Astana - Seat Comfort & Entertainment

Seat Comfort and Legroom: Air Astana's Economy Class seats offer approximately 76–81 cm of legroom on short and medium-haul flights, and 81–86 cm on long-haul flights. Seat width is 43–45 cm on narrow-body aircraft and 45–47 cm on wide-body aircraft. In Business Class, the seats are wider and more comfortable; their width ranges from 50–55 cm, with legroom varying between 100–152 cm. On wide-body aircraft, business seats may be fully flat or recline to an angled position. The seats are generally made of high-quality fabric or leather, providing extra comfort on long flights. In-Flight Entertainment: Air Astana flights offer a personal screen entertainment system. In Economy Class, screen sizes range from 9–11 inches, while in Business Class, these sizes are around 15–17 inches. The entertainment systems offer a variety of movies, series, music, and game options. Some aircraft have USB and power outlet facilities, allowing passengers to charge their devices throughout the flight. On long-haul flights, Wi-Fi service is typically offered in paid packages. Entertainment options may vary depending on the flight duration and aircraft model.

Air Astana - Special Services

Unaccompanied Minor Service: Air Astana offers an unaccompanied minor service for children traveling alone. This service is generally mandatory for children aged 5–15 and optional for those aged 15–18. A fixed service fee is charged for each flight leg, and you must request this service at the time of booking. Pregnant Passenger Policy: For pregnant passengers, Air Astana may require a doctor's report and a fit-to-fly certificate in the later weeks of pregnancy. These documents are typically requested after the 32nd–36th week for singleton pregnancies, while restrictions may apply earlier for high-risk pregnancies. Assistance for Disabled Passengers: Air Astana provides free mobility assistance for passengers with wheelchairs or other mobility limitations. You can request this service during booking or through the call center. Types of assistance include support for boarding and disembarking the aircraft. Other Services: Limited seats with baby cradles (bassinet) are available in the front rows for families with infants and must be requested in advance. Priority boarding service is offered for Business Class passengers and elite loyalty program members. Additionally, CIP/VIP lounge services are provided through partners at major airports, allowing business passengers and certain cardholders to access these lounges.

Air Astana - Pet Transport Policy

Cabin Pet Transport: Air Astana only allows certain small pets to be transported in the cabin. The maximum weight of pets to be carried in the cabin, including the transport bag, should generally not exceed 8 kg. The dimensions of the transport bag should typically not exceed 56 x 45 x 25 cm. Animals must remain in their bags in front of the passengers throughout the flight. Cargo/Baggage Section Transport: Larger pets can be transported in the cargo section. In this case, the total weight of the pet and the transport crate should generally not exceed 32 kg. Certain breeds may not be transported for safety reasons. Required Documents and Rules: An up-to-date veterinary health report, vaccination records, and microchip information are required for pets to be transported. A separate policy may apply for guide and support animals. It is recommended that reservations be made prior to the flight date.

Air Astana - Travel Tips

To catch the best ticket prices with Air Astana, it is recommended to plan your trip as early as possible and make a reservation. Setting flexible travel dates can help you find more affordable prices. When choosing seats, you can opt for the emergency exit rows that offer extra legroom for a more comfortable journey. The back rows are generally quieter, and if you are considering a quick descent, you may prefer the front rows. At major airports like Almaty and Astana, you can enjoy a comfortable waiting period by taking advantage of Air Astana's lounge services. For connecting flights, it is important to allow enough time by considering terminal transfer times. Air Astana's mobile app allows you to track your flight information and check in easily.

The information on this page about Air Astana is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air Astana website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 22 July 2026

Air Astana - Contact Information

Website

airastana.com

Frequently Asked Questions

Check-in Options: Air Astana offers various check-in options to make your travel easier. Online check-in opens 36 hours before departure and closes 60 minutes prior.

Air Astana operates flights to 54 cities in 23 countries. Kazakhstan, Russia, China are among its most popular destinations.

Air Astana ticket prices vary by route and date. The current lowest fare starts from £74. Use the search box above for the latest prices.