Air Astana Flight Tickets
20 countries · 45 cities
Air Astana About
Air Astana, as the flag carrier airline of Kazakhstan, was established in 2001 in partnership with the Government of the Republic of Kazakhstan and BAE Systems. The airline made its first commercial flight on the Almaty-Astana route in 2002 and quickly expanded from domestic to international flights. Based in Almaty, Air Astana's main hub airports are Almaty International Airport and Nursultan Nazarbayev International Airport. The airline operates independently and is not a member of global alliances such as Star Alliance, oneworld, or SkyTeam. Air Astana's fleet consists of modern Airbus and Boeing aircraft. Operating flights to over 60 destinations in Central Asia, Europe, the Middle East, and Asia, the airline serves 17 cities within Kazakhstan, as well as major destinations like Beijing and Urumqi in China, Istanbul, Dubai, London, and Frankfurt. The annual passenger number is not specified, but Almaty Airport is known to support growth with 98,621 tons of cargo traffic in 2023. European flights, especially to Amsterdam and London, have rapidly increased post-pandemic. As a full-service airline, Air Astana expanded its service range by launching the low-cost FlyArystan brand in 2019. It began trading on the Astana and London stock exchanges in 2024, overcoming early growth pains to rank among the world's top 20 most profitable airlines from 2010 to 2012. These features and achievements have made Air Astana a significant player in its region.
Popular departure routes with Air Astana
Direct Flights(58)
AlmatyLondon
LondonAlmaty
AstanaIstanbul
8,641 ₺
IstanbulAstana
11,313 ₺
AlmatyIstanbul
13,944 ₺
IstanbulAlmaty
43,959 ₺
AntalyaAlmaty
63,834 ₺
AlmatyBangkok
AlmatyShymkent
AlmatyDelhi
AlmatyDushanbe
AlmatyAtyrau
Connecting Flights(2)
Popular arrival routes with Air Astana
Direct Flights(58)
AlmatyLondon
LondonAlmaty
AstanaIstanbul
8,641 ₺
IstanbulAstana
11,313 ₺
AlmatyIstanbul
13,944 ₺
IstanbulAlmaty
43,959 ₺
AntalyaAlmaty
63,834 ₺
AlmatyBangkok
AlmatyShymkent
AlmatyDelhi
AlmatyDushanbe
AlmatyAtyrau
Connecting Flights(2)
Air Astana - Destinations
Kazakhstan15
Aktobe, Almaty, Shymkent +12
Russia6
Samara, Saint Petersburg, Omsk +3
China3
Guangzhou, Beijing, Urumqi
United Arab Emirates2
Abu Dhabi, Dubai
Turkey2
Antalya, Istanbul
Georgia2
Batumi, Tbilisi
Saudi Arabia2
Jeddah, Madinah
Netherlands1
Amsterdam
Thailand1
Bangkok
Kyrgyzstan1
Bishkek
India1
Delhi
Tajikistan1
Dushanbe
Germany1
Frankfurt
Azerbaijan1
Baku
Hong Kong1
Hong Kong
South Korea1
Seoul
Malaysia1
Kuala Lumpur
United Kingdom1
London
Air Astana - Destinations
As Kazakhstan's national airline, Air Astana has a wide destination network. The company operates flights to over 60 destinations, extending from Central Asia to Europe, the Middle East, and Asia. Key service areas include domestic routes within Kazakhstan, Beijing and Urumqi in China, London and Frankfurt in Europe, and Dubai in the Middle East. Almaty and Nursultan Nazarbayev International Airports serve as Air Astana's main hubs, offering passengers extensive transfer opportunities.
Air Astana is particularly popular for its flights to European cities such as Amsterdam and London. By offering a wider network through codeshare partners, it provides more options to its passengers. The company also expands its service range with seasonal routes, offering various destinations at different times. This way, Air Astana provides its passengers with a flexible and comprehensive travel experience.
Air Astana - Baggage Policy
Hand Baggage / Cabin Baggage: The hand baggage allowance for passengers traveling with Air Astana varies according to the ticket class. Economy Class passengers are allowed one piece of hand baggage weighing up to 8 kg and measuring 56 x 45 x 25 cm. Business Class passengers can carry two pieces of hand baggage weighing 12 kg each with the same dimensions. Additionally, a small personal item (e.g., a laptop bag or handbag) can also be carried in the cabin. It is important to adhere to these size and weight limits during your journey.
Checked Baggage: Air Astana's checked baggage policies vary depending on the ticket class you choose. Economy Class passengers are generally allowed one piece of baggage weighing 23 kg, while Business Class passengers are allowed two pieces, each weighing 32 kg. Baggage dimensions should not exceed a total of 158 cm. Additional baggage options are available for purchase to make your travel more comfortable.
Special Baggage: Air Astana offers various options for special baggage. Items such as sports equipment, musical instruments, and strollers can be transported under certain conditions. For example, strollers are usually carried free of charge, while an additional fee may apply for sports equipment. Maximum size and weight restrictions may apply to sports equipment and musical instruments, so it is beneficial to obtain information in advance. Mobility aids such as wheelchairs are generally transported free of charge, and the airline provides support to passengers in this regard.
Air Astana - Check-in & Seat Selection
When traveling with Air Astana, you can easily complete your check-in process. Online check-in starts 24 hours before your flight via Air Astana's official website or mobile app and ends 90 minutes before departure. You can obtain your barcode boarding pass through the mobile app, and at the airport, you can check in via kiosks or counters. Airport counter check-in times may vary depending on whether the flight is international or domestic; they usually close 60-90 minutes before departure. You can receive your boarding pass digitally via the app or email, or obtain it in printed form.
Regarding seat selection, Air Astana offers different options based on your travel class. Seat selection in basic economy class is chargeable and ranges from 5-20 USD depending on the distance. In standard economy class, seat selection is free. Premium seats, with features such as extra legroom and emergency exit row, can be selected for an additional fee in all classes, with prices ranging from 10-50 USD. For Business Class passengers, seat selection is free, with priority options available. As free seat options are limited, early booking is recommended. Additionally, you can select seats via "Manage Booking" and benefit from the real-time seat map on the mobile app.
Air Astana - Meal Service
When traveling with Air Astana, meal service varies according to the flight duration and class. In Economy Class, cold snacks, sandwiches, and beverages are offered free of charge on short-haul flights. On long-haul flights, you experience a wide menu that includes hot main courses, salads, desserts, and award-winning wines or champagnes. Business Class passengers are treated to world-class menus featuring Kazakh and international cuisines, along with special wine and champagne selections.
For special dietary requirements, options such as vegan, vegetarian, Jain, Hindu, Kosher, Halal, diabetic, and child/baby meals are available. Halal meals are automatically provided on departures from certain destinations, while other special meals require pre-ordering at least 24 hours before your flight. Basic beverages are free on short flights, while other extras are chargeable; on long-haul flights, everything is free. Air Astana does not have an in-flight café, and menus are renewed every 30 days.
Air Astana - Loyalty Program
Air Astana's loyalty program, Nomad Club, offers many advantages to frequent travelers. As a Nomad Club member, you can earn 1 mile for every 1 USD spent on your flights. You can also accumulate miles through codeshare with airlines like Lufthansa and Turkish Airlines, which are Star Alliance members. There are opportunities to earn miles with a wide partner network, from hotel stays to car rentals, shopping to credit card spending. The program's tier levels include Nomad, Silver, Gold, and Platinum. Silver members earn a 25% bonus mile when reaching 20,000 miles and have priority check-in rights. At the Gold level, with 40,000 miles, a 50% bonus, lounge access, and an extra 32 kg baggage allowance are obtained. Platinum members enjoy a 75% bonus mile with 80,000 miles and privileges such as seat guarantee. Mile redemption options include free flights, extra baggage allowance, seat upgrades, and lounge access. Nomad Club offers a wide network of cooperation with over 150 airlines, including Star Alliance partners, and hotels like Hilton and Marriott. Miles can also be transferred through credit card partnerships with banks like Halyk Bank and ForteBank in Kazakhstan.
Air Astana - Travel Classes
Economy Class: Air Astana's Economy Class passengers can find comfort and affordability together in their travels. Passengers traveling in this class have a checked baggage allowance of up to 23 kg. Cabin hand baggage should weigh 8 kg and measure 56 cm x 45 cm x 25 cm. During the flight, passengers are offered complimentary hot meals and beverages. Seat selection can be made for an additional fee, and the in-flight entertainment system is available for passengers' use. Flexibility in changes and cancellations may vary depending on the ticket type.
Business Class: Air Astana's Business Class is ideal for those seeking more comfort and privileges. In this class, passengers have a checked baggage allowance of up to 32 kg. Cabin hand baggage should also weigh 8 kg and not exceed 56 cm x 45 cm x 25 cm. Business Class passengers are offered privileges such as special check-in counters, fast security clearance, and lounge access. Throughout the flight, a more luxurious travel experience is provided with spacious seats, gourmet meal options, and premium beverages along with personal entertainment systems. In this class, ticket changes and cancellations can be made under more flexible conditions.
Air Astana - Cancellation & Changes
Cancellation Conditions: Air Astana's ticket cancellation conditions vary according to the fare type of the ticket. Flexible tickets may generally be canceled free of charge, while non-refundable tickets may only refund taxes. The cancellation penalties and conditions of each ticket are specified in the fare conditions. If the cancellation process is not done before check-in closes, a no-show fee is applied, and no changes can be made. There is no clear information about the 24-hour free cancellation right, so fare conditions should be reviewed.
Change Rules: Passengers wishing to make a date or route change must act in accordance with the fare rules of their tickets. These changes can usually be made with a penalty. Name changes are not directly possible; in this case, a full refund must be obtained, and a new ticket purchased. Flexible ticket options provide advantages for passengers in change and cancellation processes.
Refund Process: Refund processes vary depending on where the ticket was purchased. For tickets purchased from the official site, applications can be made via "Book & Manage > Online Refund," and the refund process usually takes 5-7 business days. For tickets purchased from agencies, the relevant agency should be contacted for a refund. A refund request can be made within one year if the ticket is unused or within one year from the start of carriage if partially used. In case of no-show, a no-show fee is applied, and no refund is given. In special cases such as visa refusal, a full refund can be requested with the relevant documents.
Air Astana - Seat Comfort & Entertainment
Seat Comfort and Legroom: Air Astana's Economy Class seats offer a legroom of 76-79 cm on short-haul flights and 81-86 cm on long-haul flights. These seats are 43-46 cm wide and have a recline angle of 10-13 cm. The seats are generally made of fabric material and offer more comfort on long-haul flights. In Business Class, legroom ranges from 86-198 cm, and the width is offered between 52-61 cm with full recline features. There are seats in this class that provide more privacy and comfort.
In-Flight Entertainment: Air Astana flights feature personal screens; 9-11 inches in Economy Class and 15-17 inches in Business Class. Passengers can enjoy a wide entertainment library with over 100 movies, series, and music. Integration is provided with the Nomad Club app. Wi-Fi service is available on all aircraft; limited-time free on short-haul flights, and hourly or packaged paid options on long-haul flights. Each seat has USB and AAC power outlets as standard, with more limited entertainment on short-haul flights and a full entertainment system on long-haul flights.
Air Astana - Special Services
Unaccompanied Minor Service: Air Astana offers a special unaccompanied minor service for children aged 5-12 traveling alone. This service is optional for children aged 2-5. It is necessary to request this service during reservation, and an additional fee is applied. Children are met by a special attendant at the airport and ensured to be safe until they reach their destination.
Pregnant Passenger Policy: Air Astana can fly pregnant passengers up to the 36th week. A doctor's report is required from the 28th week, and no flights are allowed in the last week. It is important to carry the necessary documents for your health and the safety of your baby.
Disabled Passenger Assistance: Wheelchair service is provided free of charge for disabled passengers. Passengers wishing to use this service are advised to make a reservation in advance. Assistance is provided upon arrival at the airport to areas where help is needed.
Other Services: Air Astana offers a bassinet or crib service on long-haul flights, which should be requested during reservation. It is available in the front seats of Business and Economy classes and is suitable for babies up to 11 kg. VIP/CIP services include lounge access, fast check-in, and baggage services at Almaty and Astana airports; special discounts are offered to Nomad Club members. Priority boarding is available for Business Class passengers, Nomad Club Gold/Platinum members, and families with children.
Air Astana - Pet Transport Policy
Cabin Pet Transport: When traveling with Air Astana, you can carry your pet in the cabin. Generally, the total weight with the carrier should not exceed 8 kg. The carrier's dimensions should be approximately 40x30x20 cm. It is important that your pet can move comfortably in the carrier and that the carrier is breathable.
Cargo/Baggage Compartment Transport: Large animals can be transported in the cargo compartment. Air Astana uses climate-controlled containers for cargo transportation. Weight limits generally exceed 32 kg. Certain breeds, such as brachycephalic breeds, may be considered risky for cargo transport and may be prohibited.
Required Documents and Rules: A veterinary health report and rabies vaccination record are required for your pet's travel. Vaccinations must be done at least 21 days before travel, and your pet must have a microchip. Additional vaccinations may be required on European Union and international routes. Guide or support animals can be transported in the cabin free of charge and do not require a crate. These animals must have training certificates. It is important to contact Air Astana before your trip during the reservation process.
Air Astana - Travel Tips
To catch the best ticket prices with Air Astana, plan your trip as early as possible and book your ticket in advance. Being flexible with dates can help you find more affordable options. For more comfort during the flight, you can choose a seat from the emergency exit row; these seats offer more legroom. When making seat preferences, sitting at the front of the plane can help you disembark faster, while sitting at the back can provide a quieter journey. At Almaty Airport, Air Astana passengers have access to a special lounge where you can relax and enjoy refreshments before your flight. Pay attention to your time during connecting flights and easily track your flight status using Air Astana's mobile app. The app also allows you to check in and download your boarding pass, saving you time at the airport.
The information on this page about Air Astana is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air Astana website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 24 February 2026
Air Astana - Contact Information
Frequently Asked Questions
Hand Baggage / Cabin Baggage: The hand baggage allowance for passengers traveling with Air Astana varies according to the ticket class. Economy Class passengers are allowed one piece of hand baggage weighing up to 8 kg and measuring 56 x 45 x 25 cm.
When traveling with Air Astana, you can easily complete your check-in process. Online check-in starts 24 hours before your flight via Air Astana's official website or mobile app and ends 90 minutes before departure.
Air Astana operates flights to 45 cities in 20 countries. Kazakhstan, Russia, China are among its most popular destinations.
Air Astana ticket prices vary by route and date. The current lowest fare starts from £148. Use the search box above for the latest prices.
When traveling with Air Astana, meal service varies according to the flight duration and class. In Economy Class, cold snacks, sandwiches, and beverages are offered free of charge on short-haul flights.
Air Astana's loyalty program, Nomad Club, offers many advantages to frequent travelers. As a Nomad Club member, you can earn 1 mile for every 1 USD spent on your flights.
Cancellation Conditions: Air Astana's ticket cancellation conditions vary according to the fare type of the ticket. Flexible tickets may generally be canceled free of charge, while non-refundable tickets may only refund taxes.
Cabin Pet Transport: When traveling with Air Astana, you can carry your pet in the cabin. Generally, the total weight with the carrier should not exceed 8 kg.
