Air Cairo: Air Cairo is an Egypt-based airline established in 2003. The airline, headquartered in Cairo, operates at its address located in Sheraton Heliopolis. Air Cairo operates with a low-cost and hybrid model, focusing particularly on holiday and regional flights. While the airline's operational hub is in Cairo, tourist airports in Egypt also serve as significant bases. However, it is not a member of any specific global alliance; therefore, it does not participate in global networks such as Star Alliance, oneworld, or SkyTeam.
Air Cairo: The airline operates with a fleet consisting of narrow-body aircraft. Although precise information about the current fleet size and aircraft types is not available, it generally offers a cost-effective model suitable for short and medium-haul flights. Air Cairo provides flexible ticket options on its flights, offering passengers various services and flexibilities through different service packages. However, the specific names and contents of these service packages cannot be verified in detail at this time.
Air Cairo: Among the services offered by the airline are affordable ticket options, collaborations with tour operators, and economical travel solutions. Air Cairo is known by the IATA code SM and provides its passengers with affordable and practical travel opportunities. Passengers can benefit from flexibilities under the conditions set by Air Cairo for processes such as ticket reservations and changes. These flexibilities vary according to ticket classes and packages.
Air Cairo: As an Egypt-based airline, it focuses particularly on holiday destinations and regional flights. The company's operational hub is located in Cairo, but it also operates flights from other major tourist airports in Egypt. Air Cairo flies to over 30 destinations in total, including specific regions in Europe, the Middle East, and Africa.
Among its most popular routes are flights from Cairo to major Middle Eastern cities such as Riyadh, Jeddah, and Kuwait. Additionally, cities in Europe like Milan, Berlin, and Belgrade are also among the destinations frequently served by Air Cairo. The airline offers seasonal flights to the Greek islands and holiday resorts in Turkey, which attract a high volume of tourists, especially during the summer months, providing seasonal travel opportunities.
The company offers its passengers a broader network through codeshare partnerships, allowing easy access to many different points in Europe, Asia, and Africa. As a result, passengers can reach various destinations by transferring at different points. Air Cairo appeals to a wide range of travelers with its flexible and cost-effective travel options.
Air Cairo - Baggage Policy
Cabin Baggage: When traveling with Air Cairo, each passenger is allowed to carry 1 piece of cabin baggage. This baggage must weigh no more than 7 kg and its dimensions must not exceed 55 × 40 × 23 cm. The total dimensions must not exceed 118 cm. Official information does not specify a separate allowance for personal items or under-seat bags; therefore, only this baggage allowance is valid.Checked Baggage: Air Cairo's checked baggage policy may vary depending on the ticket type. Each piece of baggage must weigh no more than 32 kg and have total dimensions of 203 cm. Baggage allowances may differ on charter flights. There is an option to purchase additional baggage, and if the external dimensions of this additional baggage exceed 158 cm, an extra fee will apply. Additionally, baggage weighing between 23–32 kg is considered "heavy baggage." Infants are allowed a baggage allowance of 10 kg and one stroller can be carried free of charge.Special Baggage: Air Cairo has not specified a special quota for sports equipment, musical instruments, and strollers; however, such items can generally be transported as checked baggage as long as they do not exceed the limits of 203 cm and 32 kg. There is a free carriage allowance for strollers. Air Cairo has not shared specific details regarding pet transportation policies; therefore, passengers planning to transport pets are advised to contact the airline directly.
Air Cairo - Check-in & Seat Selection
Check-in Options: When traveling with Air Cairo, online check-in opens for most flights approximately 24 hours before departure and closes 3 hours prior to the flight. You can manage your booking and select your seat using your PNR and last name in the "My Booking" section. Airport counter check-in begins 2-3 hours before departure and closes 45-60 minutes before for domestic flights and 60-90 minutes before for international flights. The use of the mobile app is limited; you can usually receive your boarding pass as a PDF/e-boarding pass or as a printed card at the airport.Seat Selection: Seat selection on Air Cairo is generally subject to a fee, but some seats can be selected for free during online check-in. Premium options such as seats with extra legroom and emergency exit row seats are available and are typically offered for an additional fee. Seats located at the front of the Economy Class fare can also be preferred by passengers seeking extra comfort.
Air Cairo - Meal Service
Air Cairo offers a service that is close to a low-cost model on most of its flights. In Economy Class, snacks and beverages are generally to be purchased by passengers on short-haul flights. Options on these flights include sandwiches, packaged snacks, and hot and cold beverages. On selected routes where Business Class is available, especially between Egypt and Europe, complete menus consisting of hot meals, salads, desserts, and drinks are offered free of charge. On long-haul flights, main meals and beverages are typically provided for free. Halal meal service is standard on Air Cairo; however, other special dietary requirements, such as vegetarian or vegan options, must be requested at least 48 hours before departure. These requests can be communicated through the booking channels.
Air Cairo - Loyalty Program
Air Cairo does not offer a branded frequent flyer program like major global airlines. Instead, it provides advantages to its passengers through flight-based points or discount campaigns and periodic promotions. These promotions are typically managed through the "My Booking" section for reservation changes and services. Since Air Cairo does not have official membership in major airline alliances such as Star Alliance, SkyTeam, or oneworld, passengers do not have the opportunity to earn or redeem miles. Additionally, there is no distinct bank credit card program that earns Air Cairo miles. Benefits are generally offered through general bank campaigns and travel agency agreements. Therefore, passengers looking for a frequent flyer program may consider different airlines.
Air Cairo - Travel Classes
Economy Class: As part of Air Cairo's low-cost structure, Economy Class offers passengers basic flight services. In this class, passengers can benefit from free cabin baggage with a specific weight limit. Seat selection can usually be made for a reasonable fee. Meal service may vary depending on the flight duration and destination, but generally simple snacks or meals are offered. Entertainment options may be limited, so you might want to enhance your travel experience with your personal devices. Change and cancellation flexibility may vary depending on the conditions of the ticket purchase.Business Class: Air Cairo's Business Class service aims to provide passengers with a more comfortable flying experience. In this class, passengers can travel with wider seats and additional comfort options. Business Class passengers can enjoy benefits such as a higher baggage limit and priority check-in. Meal service may include a wider menu and beverage options. Additionally, expanded entertainment options may be offered throughout the flight. Change and cancellation flexibility is generally offered under more advantageous conditions, allowing passengers to manage their plans more flexibly.
Air Cairo - Cancellation & Changes
Cancellation Conditions: At Air Cairo, ticket cancellation varies depending on the fare class you purchased. While cancellation may be possible for the most flexible packages for a fee, promotional or discounted tickets are generally non-refundable. An unconditional free cancellation right within 24 hours is not officially offered.Change Rules: Date and time changes can be made online, while route and name changes require contacting the call center or sales offices. Flexible ticket options allow you to make changes at a lower cost. In the case of a no-show, your right to change flights may be severely restricted or completely lost.Refund Process: The refund time varies depending on your bank, but it generally reflects back to the original payment method within a few business weeks after the airline's approval. Fees for additional services are generally non-refundable, but if the flight is canceled by Air Cairo, the cost of these services will be fully refunded.
Air Cairo - Seat Comfort & Entertainment
Seat Comfort and Legroom: Air Cairo operates with Airbus A320/A320neo/A321 aircraft designed specifically for short and medium-haul flights. These aircraft typically have only Economy Class seats. The seat pitch is approximately 76–79 cm, and the seat width is around 43–45 cm. These measurements are similar to the standards offered by most low-cost airlines. The seats are generally made of fabric material and provide basic comfort. In Air Cairo's limited seat configuration, there are also "business-like" seats that offer a wider and more comfortable seating area, but a true lie-flat experience is not provided.In-Flight Entertainment: On Air Cairo flights, there is typically no personal screen back entertainment system on short and medium-haul routes. Entertainment options may be limited to basic announcements presented on overhead screens within the aircraft. Wi-Fi access, USB or electrical outlets are not offered as standard services, and these features may only be available on some new aircraft and a limited number of seats. This situation requires passengers to consider entertainment options with their own devices during travel.
Air Cairo - Special Services
Unaccompanied Minor Service: Air Cairo offers an unaccompanied minor (Unaccompanied Minor – UMNR) service for children traveling alone. Reservations can only be made through Air Cairo offices or agents, and this service is not available through the website. During the reservation, details such as the information of the adults who will drop off and pick up the child, and any special needs, are written on the form. Generally, this service is mandatory for children aged 5–11, while it is optional for children aged 12–15.Pregnant Passenger Policy: At Air Cairo, a doctor's report is generally required for pregnant passengers after the 28th week, while flying is usually restricted after the 36th week. However, specific details should be confirmed through ticket conditions or the call center.Assistance for Disabled Passengers: Air Cairo provides free assistance services for passengers with wheelchairs and limited mobility. Passengers wishing to benefit from this service are advised to inform their requests during the reservation or at least 48 hours before the flight.Other Services: The availability of baby cradles (bassinet) on wide-body aircraft may be limited and is generally not provided. Priority boarding services are offered to Business Class passengers and those with special status. For detailed information about VIP/CIP services and group reservations, you can contact the call center.
Air Cairo - Pet Transport Policy
Cabin Pet Transport: Air Cairo does not allow pets to be transported in the cabin. Therefore, small animals are not permitted to travel in the cabin.Cargo/Baggage Section Transport: Air Cairo does not permit the transportation of pets in the cargo section either. There is no additional transport option for large animals or specific breeds.Required Documents and Rules: Since Air Cairo does not offer pet transport services for passengers traveling with them, documents such as veterinary health certificates, vaccination records, or microchips are not required. There is no specific information regarding the policy for service or support animals. Pet transport services are not provided during the reservation process.
Air Cairo - Travel Tips
When traveling with Air Cairo, you can purchase your tickets at more affordable prices by making an early reservation. If you have flexible travel dates, you can save money by choosing weekday flights. For those who want more legroom and comfort in their seat selection, seats in the emergency exit row may be ideal, but these seats usually require an additional fee. If you are looking for a quieter flight experience, you may prefer seats located at the front of the aircraft. At Cairo International Airport, Air Cairo typically operates from Terminal 1. We recommend planning your transit times well during connecting flights to avoid being affected by possible delays. With Air Cairo's mobile app, you can easily check in and track your flight status in real-time. The app also allows you to store your boarding pass digitally.
The information on this page about Air Cairo is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air Cairo website. Tripuck cannot be held responsible for any changes to this information.
Cabin Baggage: When traveling with Air Cairo, each passenger is allowed to carry 1 piece of cabin baggage. This baggage must weigh no more than 7 kg and its dimensions must not exceed 55 × 40 × 23 cm.
Check-in Options: When traveling with Air Cairo, online check-in opens for most flights approximately 24 hours before departure and closes 3 hours prior to the flight. You can manage your booking and select your seat using your PNR and last name in the "My Booking" section.
Air Cairo operates flights to 30 cities in 16 countries. Germany, Saudi Arabia, Egypt are among its most popular destinations.
Air Cairo ticket prices vary by route and date. The current lowest fare starts from £59. Use the search box above for the latest prices.
Air Cairo offers a service that is close to a low-cost model on most of its flights. In Economy Class, snacks and beverages are generally to be purchased by passengers on short-haul flights.
Air Cairo does not offer a branded frequent flyer program like major global airlines. Instead, it provides advantages to its passengers through flight-based points or discount campaigns and periodic promotions.
Cancellation Conditions: At Air Cairo, ticket cancellation varies depending on the fare class you purchased. While cancellation may be possible for the most flexible packages for a fee, promotional or discounted tickets are generally non-refundable.
Cabin Pet Transport: Air Cairo does not allow pets to be transported in the cabin. Therefore, small animals are not permitted to travel in the cabin.