Air Europa: Air Europa is a Spanish airline founded in 1986. The company's headquarters is located in Madrid, the capital of Spain, and its main hub is Adolfo Suárez Madrid-Barajas Airport. With an IATA code of UX and an ICAO code of AEA, Air Europa is a member of the SkyTeam alliance, which provides a global connectivity network.
Air Europa: The airline serves over 55 destinations in more than 30 countries. Its fleet primarily consists of Boeing 787 Dreamliner, Boeing 737, and Boeing 737-800 models. These aircraft provide comfort and fuel efficiency on long-haul flights, while offering economical and flexible service on short and medium-haul routes. The company's fleet is equipped with modern and environmentally friendly aircraft.
Air Europa: The airline operates as a full-service carrier and offers various ticket packages to its passengers. The "Lite" package is a basic option that includes the most limited services, while the "Standard" and "Flex" packages offer more flexibility and additional services. The "Business" class provides advantages such as spacious seats, increased baggage allowance, and special services for passengers seeking a premium experience.
Air Europa: The airline is known for its customer satisfaction and service quality. Unique features of the airline include its modern fleet, extensive destination network, and global access provided through the SkyTeam alliance. The company caters to different needs by offering suitable travel solutions for both individual and corporate customers.
Air Europa: has a wide route network with flights to over 55 destinations in more than 30 countries worldwide. The airline is based in Madrid, the capital of Spain, and operates flights to most major cities in Europe, as well as to North and South America, Africa, and Asia. Important cities in Europe such as Paris, London, and Rome are among the popular destinations, while intercontinental flights highlight cities like Miami, Buenos Aires, and Sao Paulo.Air Europa: benefits from the extensive transfer opportunities offered by the SkyTeam alliance, of which it is a member. Through codeshare agreements, it provides its passengers with greater travel flexibility. Seasonal routes include tourist destinations that are particularly concentrated during the summer months. Additionally, the long-haul flights provided by Air Europa's Boeing 787 Dreamliner aircraft offer passengers a comfortable travel experience. The hub in Madrid provides easy and quick connections to various destinations across Europe for passengers.
Air Europa - Baggage Policy
Hand Luggage / Cabin Luggage: When traveling with Air Europa, hand luggage is generally limited to a maximum of 10 kg and dimensions of 55×35×25 cm for all fare types; the total dimensions must not exceed 115 cm. Additionally, you may carry a personal item that fits under the seat. This small bag, such as a laptop or handbag, should typically be around 30×20×20 cm in size and weigh between 3–5 kg.Checked Baggage: In Economy Class, there is generally no checked baggage allowance with basic (Lite/Value) fares. However, Standard/Plus fares typically offer a checked baggage allowance of 1 piece weighing 23 kg, while in Business Class, most long-haul flights allow for 2 pieces weighing 23–32 kg. The maximum weight for each piece of checked baggage is 23 kg, which can go up to 32 kg in Business Class. Each piece must not exceed a total of 158 cm. Passengers wishing to purchase additional baggage can buy up to 4 pieces online, or up to 10 pieces through the call center or at the airport. Additionally, weight increase options are available.Special Baggage: When traveling with special baggage on Air Europa, sports equipment (skiing, golf sets, bicycles) can generally be transported for an additional fee, typically weighing between 23–32 kg, and must be notified in advance. Musical instruments can be carried in the cabin if they are of hand luggage size, while larger instruments may require the purchase of an extra seat or incur additional fees if transported as checked baggage. Strollers or baby carriers are accepted as free checked special items in most fare types.
Air Europa - Check-in & Seat Selection
Check-in Options: Air Europa offers various check-in options to make your travel experience easier. Online check-in starts 48 hours before the scheduled departure for most flights and ends 1-2 hours before departure. For long-haul flights, this period may open 24 hours before departure. You can easily do mobile check-in through Air Europa's mobile app on your iOS and Android devices and keep your digital boarding pass on your phone. Self-service kiosks located at airports in Spain and major hubs or traditional counter check-in services are also available. For domestic flights, counter check-in is usually available up to 45 minutes before departure, while for international flights, it can be done up to 60-75 minutes before. You can obtain your boarding pass through methods such as mobile, pdf/home printing, or airport kiosk.Seat Selection: Seat selection on Air Europa may be paid or free depending on your ticket class. In low-cost economy classes like Basic or Light, seat selection is generally subject to a fee. However, you can choose your seat during booking or online check-in. Seat selection may be free for higher class tickets or certain packages. Additionally, options such as premium seats offering extra legroom, emergency exit rows, or seats located at the front of the aircraft are also available. These premium seats can be preferred for a more comfortable travel experience.
Air Europa - Meal Service
Air Europa: On intercontinental flights, two meal services are included in Economy Class tickets. This service starts with a full menu that includes salad, a main course, and dessert, and breakfast or snacks are offered before arrival. Non-alcoholic and alcoholic beverages are also included during the meal service. On short-haul flights, sandwiches and snacks are generally offered, and on most routes, food and beverages are provided for a fee under the "buy-on-board" concept.Business Class: In Business Class, richer and multi-course menus are offered completely free of charge along with quality wines and spirits. Air Europa provides special dietary options such as gluten-free, vegetarian, vegan, halal, and kosher. You must place a special meal order at least 24 hours before your flight. Pre-orders can be made online or through the call center on certain routes.
Air Europa - Loyalty Program
Air Europa's loyalty program is called Air Europa SUMA. By participating in this program, you can earn miles from your flights and various partners. You can accumulate miles through Air Europa flights, codeshare flights with SkyTeam member airlines, and certain hotel and car rental services. Additionally, there is an opportunity to earn extra SUMA miles through co-branded credit cards with some banks based in Spain.
The program features membership levels such as SUMA, Silver, Gold, and Platinum. Higher-tier memberships offer benefits such as free seat selection, additional baggage allowance, priority check-in, and security screening. Furthermore, access to Air Europa and SkyTeam VIP lounges is provided. You can redeem the miles you earn for award tickets, cabin upgrades, extra baggage, and many other services. This way, you can make your travels more comfortable.
Air Europa - Travel Classes
Lite: The Lite package is Air Europa's most basic travel class. This package generally offers the most limited flexibility. Seat selection is usually subject to an additional fee, and the included baggage allowance is either nonexistent or at a minimum level. The change and cancellation conditions are the most restrictive option, which may not be suitable for passengers seeking flexibility. However, it stands out with its cost advantage.Standard: The Standard package stands out as a more balanced option. In this class, more additional services are offered compared to Lite, and the change conditions are somewhat more flexible. However, free seat selection and baggage allowances may still be limited. The Standard package offers a good option for passengers looking for a bit more comfort and flexibility.Flex: The Flex package offers passengers the highest flexibility and comfort. This class typically provides free seat selection, more baggage allowance, and flexible change and cancellation conditions. It is ideal for passengers who want more freedom during their travel and may need to make changes to their plans. The Flex package is designed for those who do not want to compromise on comfort and flexibility.
Air Europa - Cancellation & Changes
Cancellation Policy: The cancellation conditions at Air Europa depend on the fare class you choose. For flexible (Flex) fares, there is an option to cancel the flight. However, a 24-hour free cancellation right is not offered; this may vary according to national legislation. If you purchased your ticket directly from Air Europa channels, the cancellation and refund conditions apply according to the fare you bought.Change Rules: Ticket changes, including date and time changes, can be made from the "Manage Booking" section, while route changes require contacting Customer Service. Name changes are strictly not allowed; tickets are issued in names and are non-transferable. However, minor spelling mistakes can be corrected free of charge.Refund Process: Refund requests, if made directly from Air Europa, are processed through call centers, and the refund period is generally completed within 7 days. In the case of a no-show, most low-cost tickets are non-refundable; for flexible fares, a penalty may apply based on the remaining value. Refunds are made using the original payment method.
Air Europa - Seat Comfort & Entertainment
Seat Comfort and Legroom: In Air Europa's Economy Class, the seat pitch is typically between 78–81 cm, and the seat width is around 43–46 cm. This offers passengers a comfortable seating experience. In Business Class, especially on Boeing 787 Dreamliner aircraft, there are "lie-flat" seats that can recline fully. These seats provide a legroom range of 150–190 cm and a width of approximately 52–55 cm, ensuring top-level comfort for passengers. These seats, offered on long-haul flights, make travel more relaxing for passengers.In-Flight Entertainment: Air Europa's long-haul flights feature personal screens measuring 9–13 inches at each seat. These screens provide a wide range of movies, series, music, and gaming content, allowing passengers to enjoy their time during the flight. USB ports and electrical outlets are also available at the seats. While Wi-Fi service is offered on a paid, package basis on long-haul flights, short-haul flights generally do not have personal screens, and entertainment options are more limited.
Air Europa - Special Services
Unaccompanied Minor Service: Air Europa provides an unaccompanied minor service to ensure the travel of children aged 5-11 years. This service is optionally available for young passengers aged 12-17 years. A specific service fee is charged at the time of booking, and this fee may vary depending on the route and country.Pregnant Passenger Policy: Pregnant passengers traveling with Air Europa may be required to present a doctor's report after the 32nd-36th weeks of pregnancy. There may be a situation where passengers in very advanced weeks of pregnancy are not accepted for flight, so doctor approval is important.Assistance for Disabled Passengers: Air Europa offers wheelchair and mobility assistance services for passengers with limited mobility. To benefit from this service, you can request it by contacting customer service during or after the booking process.Other Services: A limited number of baby bassinet services are offered on long-haul flights; it is important to request this service in advance. Business Class passengers and those with certain SUMA statuses can enjoy privileges such as priority boarding and VIP lounge access at certain airports. Additionally, special arrangements can be made for group bookings.
Air Europa - Pet Transport Policy
Cabin Pet Transport: Air Europa offers a pet transport service in the cabin. Small dogs, cats, and birds can be transported in a carrier with a maximum weight of 8 kg and dimensions of up to 55×35×25 cm. The carrier must fit under the seat in front of the passenger.Cargo/Baggage Section Transport: Larger pets can be transported in the cargo section. The weight limits and transport conditions for animals transported in the cargo section may vary depending on the flight route and the type of animal.Required Documents and Rules: Veterinary health certificates and up-to-date vaccination records are required for pets. The requirement for microchip carrying may vary by country. There are special regulations for guide and support animals, and these animals are generally accepted in the cabin without additional charges. Passengers wishing to transport pets should notify in advance during the booking process.
Air Europa - Travel Tips
Traveling with Air Europa: It is very important to make early reservations to catch the best prices on your journey. If you can travel with flexible dates, consider booking flights in the middle of the week or on dates outside of the peak season. When choosing a seat, you may prefer the exit rows that offer more legroom or the front rows for a quick exit from the plane. At Madrid-Barajas Airport, you will typically operate from Terminal 1 and Terminal 3, so plan accordingly with these terminals in mind. For connecting flights, allow sufficient layover time considering the time difference. With Air Europa's mobile app, you can quickly check in and easily keep track of your flight information.
The information on this page about Air Europa is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air Europa website. Tripuck cannot be held responsible for any changes to this information.
Hand Luggage / Cabin Luggage: When traveling with Air Europa, hand luggage is generally limited to a maximum of 10 kg and dimensions of 55×35×25 cm for all fare types; the total dimensions must not exceed 115 cm. Additionally, you may carry a personal item that fits under the seat.
Check-in Options: Air Europa offers various check-in options to make your travel experience easier. Online check-in starts 48 hours before the scheduled departure for most flights and ends 1-2 hours before departure.
Air Europa operates flights to 76 cities in 38 countries. Spain, Brazil, Italy are among its most popular destinations.
Air Europa ticket prices vary by route and date. The current lowest fare starts from £34. Use the search box above for the latest prices.
Air Europa: On intercontinental flights, two meal services are included in Economy Class tickets. This service starts with a full menu that includes salad, a main course, and dessert, and breakfast or snacks are offered before arrival.
Air Europa's loyalty program is called Air Europa SUMA. By participating in this program, you can earn miles from your flights and various partners.
Cancellation Policy: The cancellation conditions at Air Europa depend on the fare class you choose. For flexible (Flex) fares, there is an option to cancel the flight.
Cabin Pet Transport: Air Europa offers a pet transport service in the cabin. Small dogs, cats, and birds can be transported in a carrier with a maximum weight of 8 kg and dimensions of up to 55×35×25 cm.