Air New Zealand Flight Tickets
4 countries · 9 cities
Air New Zealand About
Air New Zealand: is a full-service airline founded in 1940 as Tasman Empire Airways Limited (TEAL) and adopted its current name in 1965. The company is headquartered in Auckland, New Zealand, with its main operational hub also located at Auckland Airport. Additionally, Wellington and Christchurch airports serve as secondary hubs. As a member of Star Alliance, the airline offers a wide transfer network worldwide. Fleet: consists primarily of Airbus A320/A321neo, Boeing 777-300ER, and Boeing 787-9 Dreamliner aircraft. The fleet, which comprises approximately 100 aircraft, includes active operational and regional planes and may vary based on aircraft entering or exiting the fleet. Air New Zealand operates flights to over 50 destinations, including domestic routes within New Zealand, Australia, Pacific islands, Asia, North America, and some long-haul routes. On long-haul routes, particularly on routes like Auckland–New York JFK, the Boeing 787-9 Dreamliner is preferred as the flagship. Service Model: transports approximately 15-18 million passengers annually and offers complimentary refreshments, a wide connection network, and a loyalty program called Airpoints to its passengers with a full-service model. This model caters to both business and leisure travelers. Air New Zealand is also noted for its reputation in customer service and innovation.
Popular departure routes with Air New Zealand
Direct Flights(14)
NapierWellington
2.855 ₺
AucklandSydney
7.187 ₺
BlenheimWellington
New PlymouthChristchurch
BlenheimAuckland
New PlymouthWellington
NelsonAuckland
NelsonChristchurch
NelsonWellington
RotoruaAuckland
RotoruaChristchurch
RotoruaWellington
Connecting Flights(7)
Popular arrival routes with Air New Zealand
Direct Flights(14)
NapierWellington
2.855 ₺
AucklandSydney
7.187 ₺
BlenheimWellington
New PlymouthChristchurch
BlenheimAuckland
New PlymouthWellington
NelsonAuckland
NelsonChristchurch
NelsonWellington
RotoruaAuckland
RotoruaChristchurch
RotoruaWellington
Connecting Flights(7)
Air New Zealand - Destinations
New Zealand5
Auckland, Christchurch, New Plymouth +2
Australia2
Adelaide, Sydney
Fiji1
Nadi
Tonga1
Nuku'alofa
Air New Zealand - Destinations
Air New Zealand: stands out as a global carrier with its extensive destination network. The airline offers a comprehensive domestic network across New Zealand while operating regular flights internationally to Australia, the Pacific Islands, Asia, and North America. With flights to over 50 destinations in total, Air New Zealand provides a wide connection network from its largest hub, Auckland Airport. Additionally, Wellington and Christchurch serve as secondary hubs.
Air New Zealand: among its most popular routes are destinations such as Auckland-Sydney, Auckland-Los Angeles, and Auckland-Tokyo. The Auckland-New York JFK route stands out among long-haul flights. Thanks to its membership in Star Alliance, Air New Zealand offers extensive transfer opportunities through codeshare agreements with alliance partners. Seasonal extra flights are organized to some destinations, thereby meeting the increased demand, especially during holiday periods. This flexible and extensive network structure provides passengers with various travel opportunities.
Air New Zealand - Baggage Policy
Carry-On Baggage: Passengers traveling with Air New Zealand in Economy Class are entitled to 1 piece of carry-on baggage. This baggage can weigh a maximum of 7 kg and have dimensions of 55 x 40 x 23 cm. Additionally, you may carry a small personal item that fits under the seat. Premium Economy and Business Premier passengers, along with Airpoints Gold/Elite and Star Alliance Gold members, can carry a total of 14 kg in two pieces of carry-on baggage and one personal item.
Checked Baggage: Air New Zealand's economy travel packages typically include 1 piece of 23 kg checked baggage, while more flexible or premium packages allow for 2 pieces of 23 kg or 2 pieces of 32 kg in Business Class. You can increase the weight to between 23–32 kg by paying an additional fee for excess baggage. You can purchase extra baggage allowances online in advance to pay at the airport at more favorable rates.
Special Baggage: Special baggage such as sports equipment, musical instruments, strollers, and wheelchairs are subject to certain conditions. Sports equipment is generally included in standard baggage allowances, while it is recommended to use a hard case for bicycles. Musical instruments can be transported in the cabin or cargo hold depending on their size. For each child, 2 pieces of child items, such as a stroller and car seat, can be carried free of charge. It is advisable to make reservations in advance for special baggage.
Air New Zealand - Check-in & Seat Selection
Check-in Options: At Air New Zealand, the online check-in option for your travel opens 24 hours before departure and generally continues until 60-90 minutes before departure for domestic flights and up to 90 minutes before for international flights. You can complete your mobile check-in through the official Air NZ mobile app and use your digital boarding pass. Self-service kiosks and traditional counters are available at major airports, with counters closing approximately 60 minutes before international flights and 30-45 minutes before domestic flights. You can use your boarding pass digitally via the mobile app or print it at home; however, screenshots or email versions are not valid.
Seat Selection: At Air New Zealand, seat selection varies depending on your ticket type. In the most economical options, seat selection in "Seat" and "Seat+Bag" fares is generally paid, while standard seat selection is offered for free in more flexible packages like "The Works." You can also make seat selections during online check-in. For passengers seeking extra comfort, premium seats such as those with extra legroom or in the emergency exit row are offered at variable prices depending on flight distance and demand. These special seats can be a good choice to make your journey more comfortable.
Air New Zealand - Meal Service
When traveling with Air New Zealand, meal service varies according to flight distance and cabin class. On short-haul flights, snacks and beverages are offered for a fee in Economy Class under the "Seats to Suit" concept, while on long-haul flights, the "The Works" package includes complimentary hot meals, snacks, and non-alcoholic beverage options. In long-haul Business Premier class, multiple hot main courses, starters, desserts, quality wines, and bar drinks are served, with service provided in a restaurant-style manner. For passengers with special dietary needs, vegetarian, vegan, children's, diabetic, gluten-free, kosher, and halal meal options are available. These special meals can be requested free of charge before the flight, but halal and kosher meal options are typically provided only on certain routes and with prior notice.
Air New Zealand - Loyalty Program
Air New Zealand's loyalty program is called Airpoints and offers various benefits under this program. You can earn Airpoints Dollars and Status Points from flights, selected partner airlines, hotels, car rentals, and Airpoints credit card spending. Airpoints Dollars can be used for ticket purchases, upgrades, extra baggage, and spending with selected partners. The program has four main status levels: Airpoints (basic), Silver, Gold, and Elite. As you progress in status, you gain privileges such as lounge access, priority check-in, extra baggage allowance, and priority boarding. Star Alliance members and some regional partners provide advantages in earning and spending miles. Additionally, extra earnings can be obtained through Airpoints credit cards in partnership with New Zealand banks and some international card programs.
Air New Zealand - Travel Classes
Seat: Air New Zealand's Seat package offers only a seat and a 7 kg cabin baggage allowance. This option is ideal for those looking to travel at the lowest cost. However, check-in baggage, refreshments, and change flexibility are generally not included in this package.
Seat + Bag: In addition to the Seat package, a piece of check-in baggage weighing around 23 kg is included in this package. Meal and beverage service is generally not included in this package but can be added for a specific fee. Change flexibility may be limited or subject to charges.
The Works: The Works package offers in-flight meals and beverage service along with in-flight entertainment. Additionally, at least one piece of check-in baggage is included. Seat selection is generally included in this package or can be offered for a low fee. Specific fees may apply for changes.
Works Deluxe: In addition to The Works package, Works Deluxe provides better seat locations and more flexible change/cancellation conditions. This package typically offers increased baggage allowance and more favorable change conditions.
Premium Economy: Offering wider seats and priority check-in/boarding options, Premium Economy includes increased baggage allowance and full meal service. This class is suitable for passengers seeking a comfortable flying experience.
Business Premier: Business Premier, which offers premium services such as lie-flat seats, full meal service, and lounge access, is designed for passengers seeking the highest level of comfort and flexibility. This class stands out with high baggage limits and flexible change/cancellation options.
Air New Zealand - Cancellation & Changes
Cancellation Policy: Air New Zealand offers various policies for ticket cancellations depending on the fare classes. Flexi fares generally allow for free or low-penalty cancellations, while promotional and "seat only" classes often do not permit refunds. A 24-hour free cancellation right may be offered in some markets and online sales channels on a limited basis. It is important for passengers to check their fare conditions when purchasing tickets.
Change Rules: Ticket changes on Air New Zealand vary depending on the class and fare. In some rule-based economy packages like The Works, changes can be made before departure on the same class and route. The change fee is typically around 100 NZD, and no additional service fee is charged for online transactions. However, name changes are not permitted.
Refund Process: Refund requests apply to refundable tickets and are usually credited to the credit card within 7-21 days. In the case of a no-show, remaining flights on the ticket are canceled, and refunds are generally not possible. The refund method is typically processed according to the original payment method.
Air New Zealand - Seat Comfort & Entertainment
Seat Comfort and Legroom: Air New Zealand offers approximately 76–79 cm of legroom on short-haul flights and 79–81 cm on long-haul flights in Economy Class. The seat width in this class is generally between 43–46 cm. In Premium Economy, legroom is 96–102 cm, with a width of around 48–50 cm. The Business Premier class features "lie-flat" seats that can convert to a fully flat position, providing 150–200 cm of legroom and a width of approximately 52–56 cm in bed mode. Economy Class seats have standard recline features, while Business Premier offers more personal space and direct bed configuration.
In-Flight Entertainment: Air New Zealand provides a comprehensive entertainment system with personal screens at each seat on long-haul flights. Screen sizes typically range from 9–13 inches, with larger screens available in Business class. Entertainment options include a variety of movies, TV shows, music, and games. New generation aircraft are equipped with USB ports, and most premium classes offer 110V power outlets. Wi-Fi service is generally available in paid packages, depending on the aircraft and route type.
Air New Zealand - Special Services
Unaccompanied Minor Service: Air New Zealand offers a special service to allow children aged 5-11 to travel unaccompanied. This service is optional for children aged 12-15. To ensure the safety of your children, you can take advantage of this service for a specific fee for each direction. It is important to request this service at the time of booking.
Pregnant Passenger Policy: Air New Zealand offers various policies considering pregnant passengers. Flight permission is granted until the 28th week for singleton pregnancies. A medical report is required after the 36th week. For multiple pregnancies, this period may be earlier. It is recommended to plan your travel with a report from your doctor before the journey.
Assistance for Disabled Passengers: For passengers with wheelchairs and mobility restrictions, Air New Zealand provides free wheelchair and boarding assistance. By requesting this assistance at the time of booking, you can make your travel more comfortable. The airline offers various assistance options suitable for all needs.
Other Services: For families with infants, baby cot reservations can be made for flights for up to approximately 11 kg. VIP/CIP services include lounge access and meet-and-greet services at major airports. Priority boarding is offered to Business Premier, Premium Economy passengers, and those needing special assistance. Special arrangements can be made for group bookings, making your travel more organized.
Air New Zealand - Pet Transport Policy
Cabin Pet Transport: Air New Zealand does not allow the transport of pets in the cabin. Passengers should take this into account when planning their travel.
Cargo/Baggage Section Transport: Large pets can be transported in the cargo section of Air New Zealand. There is a specific weight limit for pets, and generally, animals weighing up to 32 kg are accepted. There may be restrictions for certain breeds or species; therefore, it is important to obtain information about these details before making a reservation.
Required Documents and Rules: A veterinary health certificate, valid vaccination records, and microchip information are required for pet travel. Special policies apply for service and support animals, and prior notification is required. During the reservation process, it is recommended to communicate your pet transport requests to the airline as soon as possible.
Air New Zealand - Travel Tips
To catch the best ticket prices when traveling with Air New Zealand, it may be beneficial to book early and show flexibility with your travel dates. By avoiding peak travel periods, you may encounter more affordable prices. For a comfortable journey on flights, you can choose seats in the emergency exit row, giving you more legroom. If you prefer quiet, seats at the front of the cabin may be a better option. At Auckland Airport, there is access to Air New Zealand's own lounges; here you can relax before your flight and enjoy refreshments. To avoid wasting time during connecting flights, you can easily track your flight information and complete online check-in using the Air New Zealand mobile app.
The information on this page about Air New Zealand is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air New Zealand website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 25 July 2026
Air New Zealand - Contact Information
Frequently Asked Questions
Carry-On Baggage: Passengers traveling with Air New Zealand in Economy Class are entitled to 1 piece of carry-on baggage. This baggage can weigh a maximum of 7 kg and have dimensions of 55 x 40 x 23 cm.
Check-in Options: At Air New Zealand, the online check-in option for your travel opens 24 hours before departure and generally continues until 60-90 minutes before departure for domestic flights and up to 90 minutes before for international flights. You can complete your mobile check-in through the official Air NZ mobile app and use your digital boarding pass.
Air New Zealand operates flights to 9 cities in 4 countries. New Zealand, Australia, Fiji are among its most popular destinations.
Air New Zealand ticket prices vary by route and date. The current lowest fare starts from £48. Use the search box above for the latest prices.
When traveling with Air New Zealand, meal service varies according to flight distance and cabin class. On short-haul flights, snacks and beverages are offered for a fee in Economy Class under the "Seats to Suit" concept, while on long-haul flights, the "The Works" package includes complimentary hot meals, snacks, and non-alcoholic beverage options.
Air New Zealand's loyalty program is called Airpoints and offers various benefits under this program. You can earn Airpoints Dollars and Status Points from flights, selected partner airlines, hotels, car rentals, and Airpoints credit card spending.
Cancellation Policy: Air New Zealand offers various policies for ticket cancellations depending on the fare classes. Flexi fares generally allow for free or low-penalty cancellations, while promotional and "seat only" classes often do not permit refunds.
Cabin Pet Transport: Air New Zealand does not allow the transport of pets in the cabin. Passengers should take this into account when planning their travel.
