Avianca Flight Tickets
26 countries · 73 cities
Avianca About
Avianca: Avianca is one of the oldest and most established airlines in Latin America. Founded in 1919 in Colombia, Avianca operates based in Bogota, with its main hub being El Dorado International Airport. With IATA code AV and ICAO code AVA, Avianca has an extensive flight network and is a member of the Star Alliance. This membership offers passengers access to more destinations worldwide and various benefits. Avianca's Fleet: Avianca's fleet consists of modern and efficient aircraft, such as the Airbus A320 family and the Boeing 787 Dreamliner. Particularly used for long-haul flights, the Boeing 787 Dreamliner provides passengers with a comfortable travel experience. The airline operates flights to over 100 destinations in approximately 25 countries. This extensive flight network makes Avianca one of the leading airlines in Latin America. Avianca's Services: As a full-service airline, Avianca offers its passengers various cabin classes and service options. Renowned for its reputation, reliability, and customer satisfaction, Avianca is recognized for its customer-centric service approach and flight comfort. The flexible fare packages and comprehensive services offered to passengers are among the features that make Avianca unique.
Popular departure routes with Avianca
Direct Flights(59)
BarranquillaBogota
2.732 ₺
San Cristobal IslandQuito
5.881 ₺
MiamiSan Jose
13.767 ₺
Guatemala CityNew York
15.656 ₺
MadridBogota
60.510 ₺
CaliMadrid
65.240 ₺
BogotaMiami
ApartadoMedellin
ArubaBogota
AraucaBogota
ArmeniaBogota
MedellinCali
Connecting Flights(1)
Popular arrival routes with Avianca
Direct Flights(59)
BarranquillaBogota
2.732 ₺
San Cristobal IslandQuito
5.881 ₺
MiamiSan Jose
13.767 ₺
Guatemala CityNew York
15.656 ₺
MadridBogota
60.510 ₺
CaliMadrid
65.240 ₺
BogotaMiami
ApartadoMedellin
ArubaBogota
AraucaBogota
ArmeniaBogota
MedellinCali
Connecting Flights(1)
Avianca - Destinations
Colombia33
Valledupar, Neiva, El Yopal +30
United States5
New York, Orlando, Fort Lauderdale +2
Brazil4
Brasilia, Sao Paulo, Rio De Janeiro +1
Ecuador3
Guayaquil, Quito, Galapagos Islands
Dominican Republic2
Santo Domingo, Punta Cana
Peru2
Lima, Cuzco
Bolivia2
La Paz, Santa Cruz
Venezuela2
Valencia, Caracas
Mexico2
Cancun, Mexico City
Spain2
Barcelona, Madrid
Argentina1
Buenos Aires
Panama1
Panama City
Curaçao1
Curaçao
France1
Paris
Aruba1
Aruba
Germany1
Frankfurt
Guatemala1
Guatemala City
Paraguay1
Asuncion
Avianca - Destinations
Avianca: As one of the leading airlines in Latin America, Avianca offers a wide flight network. The airline operates flights to over 100 destinations and serves more than 25 countries. Key service areas include Colombia, many cities in Central America and South America, as well as connections to North America and Europe. Among the most popular routes are cities like Bogota, Medellin, San Salvador, and Lima. Bogota El Dorado International Airport serves as Avianca's main hub, providing numerous international and intercontinental transfer opportunities.
Avianca's codeshare partnerships include major airlines such as United Airlines and Lufthansa, which offer passengers access to more destinations worldwide. Seasonal routes may include new destinations added in response to increased demand during the summer months and holiday periods, providing flexibility in your travel plans. Avianca's diverse destination network offers a wide range of options for both business and leisure travel.
Avianca - Baggage Policy
Hand Luggage / Cabin Luggage: When traveling with Avianca, one personal item is accepted free of charge in all fare classes. This item must be 45 x 35 x 20 cm in size and must fit under the seat. For cabin luggage, you can carry one item weighing up to 10 kg and measuring 55 x 35 x 25 cm in the Light, Classic, Flex, and Business fares. However, cabin luggage is not included in the Basic fare and can be purchased separately.
Checked Luggage: The maximum weight for checked luggage is set at 23 kg for Economy Class passengers and 32 kg for Business Class passengers. In both classes, the total dimensions of the luggage must not exceed 158 cm. This luggage allowance is included in the Classic, Flex, and Business fares, while it can be provided for an additional fee in the Basic fare. Passengers considering purchasing extra luggage can obtain this service online or during check-in.
Special Luggage: There are specific rules for sports equipment, musical instruments, and special items. Your sports equipment (such as skis, golf clubs, bicycles) can count as your first checked luggage as long as it remains within the weight limit of 23 kg and the size limit of 158 cm. Additional fees apply in case of exceeding these limits. If musical instruments exceed cabin size, they may require checked luggage or an extra seat. Charges for other special items, such as strollers, may vary depending on the route and size.
Avianca - Check-in & Seat Selection
Check-in Options: Avianca offers various check-in options to make your travel easier. Online check-in opens 48 hours before departure and is available until just before the flight. Passengers can receive their boarding passes by downloading them to their mobile devices or printing them out. You can also check in through Avianca's official mobile app. At the airport, there is the option to check in using kiosks or at the counter. Counter check-in times may vary depending on the flight route, especially for international flights, which may close earlier.
Seat Selection: Seat selection varies according to the ticket purchased. For more flexible or higher fare classes, seat selection is generally free or may be offered at a discount, while the lowest-priced tickets may incur an additional fee for standard seats. Premium seats, such as those offering extra legroom or located in the emergency exit row, are typically subject to a fee, and prices are dynamically determined based on the route, occupancy rate, and seat location. During online check-in, you can also choose a seat from the available options.
Avianca - Meal Service
Avianca's meal service varies according to travel duration and your class. Economy Class passengers can benefit from menu service such as breakfast, lunch, or dinner on European flights. However, on domestic flights within the Americas and on Colombia/Ecuador domestic routes, a buy-on-board system called "Café del Cielo" is used; here, free snacks are offered on short flights, while breakfast, lunch, or dinner is served on longer flights. Business Class passengers encounter a wider menu; while fine dining experiences are offered on European routes, various meals and beverages are available on American routes depending on flight duration. Vegetarian menus stand out among special dietary requests and are offered on European flights and in America Business Class. Special meal orders are possible on specific routes and can be made 7 days to 48 hours before the flight.
Avianca - Loyalty Program
Avianca's loyalty program LifeMiles offers various advantages for frequent flyers. Earning miles is possible through flights with Avianca and other airlines that are members of Star Alliance, program partners, and certain financial partnerships. Specifically, you can earn 5 miles on some additional services for every dollar spent, and 10 miles on tickets. The program's membership levels are ranked as Silver, Gold, Diamond, and Diamond Elite. Those at higher levels can benefit from privileges such as priority check-in and boarding, extra baggage allowance, and lounge access. Earned miles can be used for award tickets and Business Class upgrades. Cabin upgrades are available for destinations such as Madrid, New York, and Miami from Bogota. LifeMiles enhances your travels thanks to its extensive partner network.
Avianca - Travel Classes
Economy Class: Avianca's Economy Class option is designed to meet your basic travel needs. Passengers can enjoy complimentary food and beverages during the flight while traveling in comfortable seats. Services such as extra baggage and seat selection are available for an additional fee. Additionally, thanks to the in-flight entertainment system, you can access a variety of movie and music options throughout your journey.
Business Class: Avianca's Business Class offers a more comfortable and exclusive travel experience. With spacious and comfortable seats, more legroom, and premium meal options, passenger comfort is prioritized. Business Class passengers can also enjoy privileges such as priority check-in, fast track, and baggage priority. The special entertainment options offered during the flight and the personalized service from the cabin crew make your journey more enjoyable.
Premium Economy: Avianca provides an alternative between economy and business classes with its Premium Economy option. While comfort is enhanced with wider seats and extra legroom, special refreshments and privileges are offered to passengers. Travelers in this class can enjoy various entertainment options and special services, as well as benefit from priority boarding and baggage services.
Avianca - Cancellation & Changes
Cancellation Policy: Ticket cancellation at Avianca varies depending on the type of ticket purchased. For flexible ticket options such as Flex and Business fares, cancellation conditions may be more advantageous. However, in general, a 24-hour free cancellation policy is not explicitly stated. Therefore, it is recommended to carefully review the ticket conditions for cancellation procedures.
Change Rules: Avianca applies different fees for voluntary date or route changes based on the type of ticket. Change fees are charged for Basic, Light, and Classic fares, while more flexible conditions may be offered for Flex and Business fares. Name changes are generally subject to a fee, and any name errors or changes should be checked on the booking screen.
Refund Process: Refund procedures at Avianca vary based on the fare purchased and the usage of additional services. Refunds for unused services are possible for Flex or Business fares. However, in cases of the airline's fault, refunds can be made for all fare types. Refund requests can be made using the booking code, ticket number, or Avianca Credits, and their status can be tracked. As there is no clear information about the no-show policy, it is important to additionally check the ticket conditions for this situation.
Avianca - Seat Comfort & Entertainment
Seat Comfort and Legroom: On Avianca's aircraft, seat comfort varies depending on your travel class. In Economy Class, seats are generally made of fabric materials and offer approximately 76-81 cm of legroom. In Business Class, seats are wider and more comfortable; some aircraft feature seats that can recline fully. In this class, the seat width and recline angle are greater, making your journey more comfortable on long-haul flights.
In-Flight Entertainment: Avianca offers rich content to its passengers through in-flight entertainment systems. Each seat is equipped with personal screens featuring various entertainment options such as movies, series, music, and games. Screen sizes may vary depending on the route and aircraft type. Wi-Fi service is available on flights, providing passengers with internet access. USB and electrical outlets may also be found at the seats, allowing you to charge your devices easily. Especially on long-haul flights, a wider range of entertainment options is offered, while these services may be more limited on short-haul flights.
Avianca - Special Services
Unaccompanied Minor Service: Avianca offers special services to facilitate the travel of unaccompanied minors. The age ranges and fees for unaccompanied minor service may vary depending on the country and route of the flight. Therefore, it is recommended to check the details during the reservation.
Pregnant Passenger Policy: Specific rules are applied for the safety of pregnant passengers. Although Avianca does not provide standard information on how many weeks pregnant passengers can fly and whether a health report is required, generally, a doctor's report may be requested in the later stages of pregnancy (after the 32nd week). It is important for passengers to check the details before traveling.
Assistance for Disabled Passengers: Avianca provides various assistance for disabled passengers. Wheelchair service can be requested during flight reservation. Additionally, special communication facilities such as TTY lines in the U.S. are available for passengers with hearing or speech disabilities. Passengers should specify the type of assistance they need during the reservation.
Other Services: Avianca offers services such as baby crib reservations for families with infants. However, detailed information about this service is not available. Additionally, there is an option to purchase priority boarding, VIP lounge access, and various additional services. Group reservations can also be made.
Avianca - Pet Transport Policy
Pet Transportation in Cabin: When traveling with Avianca, cats and dogs can be transported in the cabin. The maximum weight of the pet, including the carrier, must be 10 kg. The dimensions of the carrier should be 55 cm in length, 35 cm in width, and 25 cm in height. The carrier must be flexible, and only one pet is allowed. You can reserve this service by booking at least 48 hours before the flight through the Call Center, travel agencies, or sales points.
Transportation in Cargo/Baggage Section: Larger pets can be transported in the cargo section with weights up to 70 kg. The transport box must be made of sturdy material and should allow the pet to move comfortably. Each pet must travel in its own box. Reservations must be made 48 hours before the flight and are subject to availability.
Required Documents and Rules: Pets must be at least 4 months old, but they can be at least 2 months old for domestic flights within Colombia, and an age-appropriate vaccination program is required. There may be special policies for guide or support animals, but details are not specified, so it is important to adhere to the general rules.
Avianca - Travel Tips
When traveling with Avianca, you might consider making an early reservation to catch the best ticket prices. If you have flexible travel dates, choosing flights during the week can often be more advantageous. For seat selection, you may prefer the emergency exit rows that offer extra legroom or seats at the front of the plane; this allows for a quicker exit upon landing. Avianca's mobile app offers many practical features such as ticket booking, check-in procedures, and flight updates, making your travel easier. If you have connecting flights, you can plan more compatible transfer times by evaluating Avianca's partnerships with other airlines. Additionally, Avianca's lounges, offered for some premium class passengers, can be a great option to relax before or during your journey.
The information on this page about Avianca is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Avianca website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 04 August 2026
Avianca - Contact Information
Frequently Asked Questions
Hand Luggage / Cabin Luggage: When traveling with Avianca, one personal item is accepted free of charge in all fare classes. This item must be 45 x 35 x 20 cm in size and must fit under the seat.
Check-in Options: Avianca offers various check-in options to make your travel easier. Online check-in opens 48 hours before departure and is available until just before the flight.
Avianca operates flights to 73 cities in 26 countries. Colombia, United States, Brazil are among its most popular destinations.
Avianca ticket prices vary by route and date. The current lowest fare starts from £46. Use the search box above for the latest prices.
Avianca's meal service varies according to travel duration and your class. Economy Class passengers can benefit from menu service such as breakfast, lunch, or dinner on European flights.
Avianca's loyalty program LifeMiles offers various advantages for frequent flyers. Earning miles is possible through flights with Avianca and other airlines that are members of Star Alliance, program partners, and certain financial partnerships.
Cancellation Policy: Ticket cancellation at Avianca varies depending on the type of ticket purchased. For flexible ticket options such as Flex and Business fares, cancellation conditions may be more advantageous.
Pet Transportation in Cabin: When traveling with Avianca, cats and dogs can be transported in the cabin. The maximum weight of the pet, including the carrier, must be 10 kg.
