Batik Air Flight Tickets
4 countries · 6 cities
Batik Air About
Batik Air: Batik Air is an Indonesian airline operating under the Lion Air Group. Established in 2013, the airline is based in Tangerang, Banten. Its main hubs are Jakarta-Soekarno-Hatta and Denpasar-Bali airports. Batik Air is recognized by the IATA code ID and the ICAO code BTK. Airline Model: The airline has adopted a near-full-service model, distinguishing itself from traditional low-cost carriers. Batik Air is not a member of any global alliances such as Star Alliance, Oneworld, or SkyTeam. Its fleet primarily consists of Airbus A320 family, Boeing 737, and ATR 72 models. These aircraft are ideal for both short and medium-haul flights and are effectively used on high-traffic routes. Network: Batik Air has an extensive domestic network and also serves selected international destinations. Its continuously expanding destination network provides passengers with more options. The airline stands out with its two main cabin classes, Economy Class and Business Class, typically offering a baggage allowance of 20 kg for checked luggage and 7 kg for cabin baggage. Customer Satisfaction: The airline's reputation for customer satisfaction is supported by its quality service approach and extensive destination network. Batik Air offers its passengers a safe and comfortable travel experience, especially recognized as a prominent brand in the Asia-Pacific region.
Popular departure routes with Batik Air
Direct Flights(4)
Connecting Flights(7)
Popular arrival routes with Batik Air
Direct Flights(4)
Connecting Flights(7)
Batik Air - Destinations
Indonesia3
Banjarmasin, Jakarta, Denpasar (Bali)
Thailand1
Bangkok
Malaysia1
Kuala Lumpur
Singapore1
Singapore
Batik Air - Destinations
Batik Air: As an Indonesia-based airline, it offers a wide network of destinations. The company primarily operates in the Asia-Pacific region and serves numerous domestic routes. Major hubs of Batik Air include Soekarno-Hatta International Airport in Jakarta and Ngurah Rai International Airport in Denpasar. From these hubs, regular flights are conducted to various parts of Indonesia and neighboring countries such as Malaysia, Singapore, and Australia.
Batik Air: Some of the most popular routes include Jakarta-Bali and Jakarta-Surabaya. These routes are highly favored among travelers for both business and tourism purposes. Batik Air provides its passengers with a broader connectivity network through codeshare partnerships, although these partnerships are typically limited to regional airlines. Seasonal routes may also be introduced from time to time, especially during holiday periods, with additional flights to popular tourist destinations. Batik Air's service network offers comprehensive and flexible options for both business travel and vacation plans.
Batik Air - Baggage Policy
Hand Baggage / Cabin Baggage: On your flights with Batik Air, the hand baggage limit for all passengers is set at 7 kg. The dimensions of your hand baggage must not exceed 40 x 30 x 20 cm. On Wings Air connected ATR flights, these dimensions may be 35 x 30 x 20 cm. Additionally, personal items such as a laptop bag, small bag, and baby equipment can be taken into the cabin, but these are not considered additional baggage allowance.
Checked Baggage: Batik Air offers a free checked baggage allowance of 20 kg for Economy Class passengers on both domestic and international flights. Business Class passengers can carry up to 30 kg of checked baggage. Passengers wishing to purchase additional baggage allowance can take advantage of the Prepaid Baggage option up to 6 hours before the flight, allowing them to acquire a maximum of 30 kg of additional baggage per person.
Special Baggage: While Batik Air does not have a specific rule for special baggage such as sports equipment, musical instruments, and strollers, these are assessed under general aviation regulations. Such items are usually transported for an additional fee. Live plants and flowers are only accepted in checked baggage, and special items exceeding 32 kg are transported as cargo. Additional fees may apply for special baggage, so it may be beneficial to inquire about this before your flight.
Batik Air - Check-in & Seat Selection
Check-in Options: Batik Air passengers can complete their pre-travel online check-in processes via the BookCabin platform. Online check-in starts 24 hours before the flight and usually ends 3–4 hours prior. You can check in using the BookCabin app or website from your mobile devices and keep your boarding pass digitally. At the airport, you can check in at Batik Air counters and self check-in kiosks. For domestic flights, counter check-in generally closes 45-60 minutes before the flight, while for international flights, it closes 60-90 minutes before.
Seat Selection: When flying with Batik Air, seat selection may vary depending on the purchased ticket and package. Generally, free seat selection can be made during online check-in. For passengers seeking extra comfort, premium options such as seats in emergency exit rows or front rows may be available. These seats typically offer more legroom and can be reserved for a specific fee. Economy Class passengers can also customize their seats during the ticket purchase process or at check-in for certain fees.
Batik Air - Meal Service
Batik Air: aims to provide a pleasant dining experience during your flight. While most flights offer complimentary light snacks and beverages to passengers, the availability of hot meal service varies depending on the duration and route of the flight. In Economy Class, standard tray meals and non-alcoholic beverages are available, while in Business Class, larger portions of hot meals, additional salad, and dessert options along with a wider range of beverages are offered.
Batik Air: options catering to special dietary requirements commonly include vegetarian, vegan, diabetic meals, and halal menus. Kosher meal options may be provided on certain routes and can be requested in advance. Passengers can order their favorite meals through the "Pre-Booked Meals" service via the website or the BookCabin app, up to 24 hours before departure. These pre-ordered meals are designed to offer a more special and comfortable dining experience during the flight and come at an additional cost.
Batik Air - Loyalty Program
Batik Air offers a loyalty program called Batik Frequent Flyer for frequent travelers. With this program, you can earn miles or points based on the distance traveled and your ticket class. The points you earn can be used for benefits such as free or discounted tickets, extra baggage allowance, and seat upgrades. There are three main membership levels within the program: Basic, Intermediate, and Upper Level (similar to Gold/Platinum). Members at the upper levels can enjoy benefits such as priority check-in, extra baggage allowance, priority waiting list, and a dedicated call center service. The Batik Frequent Flyer program also offers the opportunity to earn miles on code-share flights with Lion Air Group airlines such as Lion Air and Wings Air. Additionally, thanks to codeshare/interline agreements with some foreign airlines, the options for earning miles can be further expanded.
Batik Air - Travel Classes
Economy Class: Batik Air's Economy Class passengers are entitled to 20 kg of checked baggage and 7 kg of cabin baggage during their travels. The cabin baggage dimensions are specified as 40 cm x 30 cm x 20 cm. Passengers can enjoy hot meal service and entertainment options throughout the flight. Additionally, they are allowed to carry personal items such as a laptop bag, tote bag, reading materials, and baby equipment.
Business Class: Business Class passengers experience a higher level of travel comfort. In this class, passengers are entitled to 30 kg of checked baggage, while cabin baggage is still limited to 7 kg. Food and beverage service is offered with a wider range, and passengers are provided with more comfortable seats and special check-in services. Furthermore, their travel experiences are enriched with extra entertainment and other premium services during the flight.
Batik Air - Cancellation & Changes
Cancellation Policy: Batik Air's ticket cancellation policy varies depending on how long before the departure time the cancellation is made. Cancellations made more than 72 hours before departure incur a cancellation fee of 25% of the ticket's base price, but additional taxes such as airport taxes are refunded. Cancellations made between 72 hours and 4 hours before departure incur a cancellation fee of 50%. Cancellations made less than 4 hours before departure incur a cancellation fee of 90%.
Change Rules: Date or route changes for Batik Air tickets can be made through the "Manage Booking" service, call center, or offices. While a fee difference and penalty are charged for changes, name changes are generally not possible. Flexible ticket options may offer more advantages for changes.
Refund Process: Refund requests are completed within varying timeframes depending on the payment method. For payments made with local banks, the refund period for cash transactions is 15 business days, while for credit card transactions, it can take up to 30 business days. For payments made with foreign banks, these periods may be longer. Refunds are processed via the original payment method or bank transfer. In the case of a no-show, a full fare deduction is applied in most fare classes.
Batik Air - Seat Comfort & Entertainment
Seat Comfort and Legroom: Batik Air, a full-service brand of Lion Air Group, offers its passengers Economy and Business Class options. In Economy Class, the seat pitch typically ranges from 75–81 cm, while the seat width is around 43–45 cm. In Business Class, a wider space is provided; the seat pitch is 96–102 cm and the seat width is 51–53 cm. Economy Class features standard recline seats, while Business Class includes extra comfort elements such as wider recline and footrests. The seats are generally made of fabric material and are designed ergonomically to make your journey more comfortable.
In-Flight Entertainment: On Batik Air flights, the entertainment systems vary depending on the aircraft type. Most aircraft are equipped with ceiling screens instead of personal screens, or may not have any screens at all. Therefore, it is recommended to download content to your own device for long flights. Wi-Fi service is not standard on Batik Air's Indonesia fleet and, when available, is usually offered in paid packages. New generation aircraft and front rows may have USB and AC outlets, allowing you to charge your devices. Since entertainment options are generally limited, it will be beneficial to bring your own entertainment with you.
Batik Air - Special Services
Unaccompanied Minor Service: Batik Air offers an unaccompanied travel service for children aged 5 to 12 years. This service is mandatory for children in this age group, while it is optional for children aged 12 to 16 years. This service should be requested during the reservation process, and there is a specific service fee.
Pregnant Passenger Policy: Pregnant passengers can travel with Batik Air without any issues until the 28th week. However, passengers wishing to travel between the 28th and 35th weeks are required to present a medical report. Generally, travel is not accepted after the 36th week.
Assistance for Disabled Passengers: Wheelchair service and assistant accompaniment are provided for disabled passengers. It is recommended to notify for such assistance during the reservation process or at least 48 hours before the flight.
Other Services: Bassinette service for infants is available with prior reservation and is typically offered on long-haul flights. Priority boarding is provided for Business Class passengers, certain members, and passengers requiring special assistance. VIP/CIP lounge services are available through the airport's paid lounges or partner lounges.
Batik Air - Pet Transport Policy
Cabin Pet Transportation: Batik Air does not allow pets to be transported in the cabin according to current information. Therefore, there is no option to take your pet with you on your journey.
Cargo/Baggage Section Transportation: Batik Air also does not offer pet transportation services through the cargo section. Therefore, it is not possible to transport your pet with this airline.
Required Documents and Rules: Since there is no pet transportation service offered when traveling with Batik Air, there is no requirement for any veterinary health certificate, vaccination record, or microchip. No special policy has been specified for guide and support animals either. Passengers wishing to transport pets are advised to consider alternative transportation methods.
Batik Air - Travel Tips
When traveling with Batik Air, it is important to plan and book your trip as early as possible to catch the best ticket prices. If you have flexible travel dates, choosing weekdays often offers more affordable prices. For in-flight comfort, when selecting your seat, you may prefer the emergency exit rows that offer extra legroom or the front sections of the plane for quicker disembarkation. By checking Batik Air's terminal information in advance, you can better manage your time at the airport; if you have a ticket with lounge access, you can relax before your flight. If you have connecting flights, be prepared for possible delays by opting for a minimum layover time of 1-2 hours. You can manage your tickets, track your flight status, and quickly complete your check-in process using the mobile app.
The information on this page about Batik Air is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Batik Air website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 25 July 2026
Batik Air - Contact Information
Frequently Asked Questions
Hand Baggage / Cabin Baggage: On your flights with Batik Air, the hand baggage limit for all passengers is set at 7 kg. The dimensions of your hand baggage must not exceed 40 x 30 x 20 cm.
Check-in Options: Batik Air passengers can complete their pre-travel online check-in processes via the BookCabin platform. Online check-in starts 24 hours before the flight and usually ends 3–4 hours prior.
Batik Air operates flights to 6 cities in 4 countries. Indonesia, Thailand, Malaysia are among its most popular destinations.
Batik Air ticket prices vary by route and date. The current lowest fare starts from £126. Use the search box above for the latest prices.
Batik Air: aims to provide a pleasant dining experience during your flight. While most flights offer complimentary light snacks and beverages to passengers, the availability of hot meal service varies depending on the duration and route of the flight.
Batik Air offers a loyalty program called Batik Frequent Flyer for frequent travelers. With this program, you can earn miles or points based on the distance traveled and your ticket class.
Cancellation Policy: Batik Air's ticket cancellation policy varies depending on how long before the departure time the cancellation is made. Cancellations made more than 72 hours before departure incur a cancellation fee of 25% of the ticket's base price, but additional taxes such as airport taxes are refunded.
Cabin Pet Transportation: Batik Air does not allow pets to be transported in the cabin according to current information. Therefore, there is no option to take your pet with you on your journey.
