Flyadeal: Flyadeal is a low-cost airline based in Saudi Arabia and operates as the economic brand of Saudi Arabian Airlines (Saudia). Established in 2017, Flyadeal is headquartered in Jeddah at King Abdulaziz International Airport (JED). While Jeddah serves as the airline's main hub, King Khalid International Airport (RUH) in Riyadh and King Fahd International Airport (DMM) in Dammam are also significant focus points. Flyadeal is not a member of major global alliances such as Star Alliance, oneworld, or SkyTeam, but Saudia's membership in SkyTeam is a separate structure.
Fleet: Flyadeal's fleet consists entirely of narrow-body Airbus A320 family aircraft, operating with approximately 30-35 planes. This fleet mainly comprises A320-200 and A320neo models. The airline operates flights to over 10 destinations within Saudi Arabia and approximately 20-25 destinations including the Middle East and some nearby regions. Although the exact annual passenger count is not specified, it is estimated that the airline has served around 10-15 million passengers in recent years.
Service Model: Operating with a low-cost airline model, Flyadeal keeps its core services simple while offering many additional services as optional and paid. As of January 23, 2024, Flyadeal offers three different fare classes: Flaı (Fly), Flaı + (Fly +), and Flaı Max (Fly Max). These packages provide different content and flexibility levels within the same Economy Class cabin. Services such as cabin baggage capacity, seat selection, and refreshments are subject to additional charges, allowing passengers to enjoy a travel experience that fits their budget.
Flyadeal: As a low-cost airline based in Saudi Arabia, it has an extensive domestic network. Flyadeal: Based in Jeddah, it operates King Abdulaziz International Airport (JED) as its main hub, while King Khalid International Airport (RUH) in Riyadh and King Fahd International Airport (DMM) in Dammam are significant focus points. Flyadeal: By offering more than 10 destinations within Saudi Arabia, it provides a wide coverage in domestic flights. Additionally, it operates flights to approximately 20-25 destinations in total, including some international destinations in the Middle East and nearby regions. Flyadeal: It focuses primarily on domestic flights within Saudi Arabia and nearby regional destinations under the low-cost carrier model. Flyadeal: By offering seasonal routes, it expands its range of destinations, especially during holiday and peak travel periods. Flyadeal: Due to its non-membership in major airline alliances, codeshare partnerships are limited; however, Flyadeal operates independently as a sub-brand of Saudi Arabian Airlines.
Flyadeal - Baggage Policy
Cabin Baggage: When traveling with Flyadeal, all passengers are entitled to carry one small personal item that fits under the seat. This bag can be a maximum of 30×20×40 cm in size and weigh between 3-5 kg. A laptop bag, small backpack, or handbag is typically preferred as a personal item. Passengers with Fly+ and flyMax ticket types can also carry one cabin baggage with a maximum size of 55×40×20 cm and a weight of up to 10 kg. However, there is no cabin baggage allowance with the fly ticket type, and passengers can purchase this allowance for an additional fee. Those traveling with a baby may bring an additional small under-seat bag for the baby.Checked Baggage: In line with its low-cost airline structure, Flyadeal generally does not offer free checked baggage on fly and fly+ tickets. Passengers can purchase their baggage allowances in advance, and options typically range from 20-32 kg per piece. However, for some promotional or specific destinations, a 20 kg checked baggage allowance may be included in fly+ tickets. In the FlyMax ticket category, a checked baggage piece of up to 32 kg is usually included in the price. The size limit for all checked baggage is 75×50×35 cm, and baggage exceeding these dimensions will not be accepted.Special Baggage: Flyadeal has different policies for certain types of special baggage. Additional fees are generally charged for special items such as sports equipment and musical instruments, and there are size and weight limits for these items. For example, large sports equipment like golf bags, bicycles, or surfboards are typically transported in the cargo hold and are subject to extra charges. Baby equipment such as strollers and car seats can usually be transported for free. Mobility aids like wheelchairs are also transported free of charge, and special assistance can be provided if notified in advance.
Flyadeal - Check-in & Seat Selection
Check-in Options: You can complete your online check-in with Flyadeal starting 48 hours before your flight and up to 75 minutes before departure. Additionally, you can check in via the flyadeal mobile app. You can also complete your check-in at kiosks and counters located at airports, but you must finish this process at least 60 minutes before departure. You can use your boarding pass digitally on your phone or in printed form.Seat Selection: Seat selection is generally offered for a fee for reservations made with the basic "Fly" fare on Flyadeal. However, some standard seats can be selected for free under the Fly+ and FlyMax fare categories. For passengers seeking extra comfort, exit row and extra legroom seats are available for a special fee. You have the option to select your seat during online check-in.
Flyadeal - Meal Service
Flyadeal, as a low-cost airline, generally offers its catering services for a fee. Economy Class passengers can access a simple menu consisting of sandwiches, snacks, and various hot and cold beverages through in-flight sales. Hot meal options are only available on certain flight routes and must be pre-ordered. Since all passengers are subject to a similar catering structure, there are no Business Class or different cabin privileges offered. You can pre-order meal packages through the website or call center no later than 24 hours before your flight. While vegetarian and halal options are mostly available, kosher and fully vegan menus are limited. It is recommended to contact the customer center for special diets or allergies.
Flyadeal - Loyalty Program
Flyadeal currently does not offer a traditional loyalty program. In other words, there is no infrastructure for accumulating or spending miles available for passengers. Instead, Flyadeal promotes customer loyalty by utilizing flexible fare structures and additional services. For example, higher fare packages like Fly+ and FlyMax offer passengers benefits such as the ability to make changes for free or at a discount, access to certain service packages, and exemptions from specific fees. At this time, Flyadeal does not have an integrated structure with other airlines or bank/credit card programs. However, the development of an integrated program with group airlines in the region can be expected in the future.
Flyadeal - Travel Classes
Fly: Flaı, Flyadeal's basic travel class, is ideal for passengers looking to travel at a low cost. This class only includes hand luggage allowance, while services such as checked baggage, seat selection, and food and beverage are offered at an additional charge. The hand luggage allowance is typically expected to weigh 7 kg and meet certain dimensions. This class offers a non-flexible ticket change and cancellation policy, so it is important to be sure of your travel plans.Fly +: The Fly + class offers more comfort and flexibility in addition to basic services. In this class, in addition to the hand luggage allowance, a checked baggage allowance of around 15-20 kg is usually included. Passengers can also benefit from more seat options and food and beverage services. More flexible conditions are offered for ticket changes and cancellations, allowing you to plan your trip more comfortably.Fly Max: Flaı Max, Flyadeal's most comprehensive package, is designed for passengers seeking extra comfort and flexibility while traveling. This class includes advantages such as extended baggage allowances, priority boarding, wider seat options, and complimentary food and beverage services. Additionally, it offers the most flexible conditions for ticket changes and cancellations, allowing you to adjust your travel plans according to last-minute changes.
Flyadeal - Cancellation & Changes
Cancellation Policy: As a low-cost airline, Flyadeal does not provide refunds or credits for ticket cancellations on standard fares like flyBasic; these tickets are considered non-refundable. However, for tickets purchased with the FlyMax package, you have the option to cancel your flight and retain the ticket amount as credit. This credit is not refunded in cash and can be used for approximately 3 months. Cancellations must be made through "Manage My Booking / إدارة حجزي" no later than 7 days before departure.Change Policy: If you wish to change your flight date or time, you can make changes online up to 90 minutes before departure. For domestic flights, a change fee of 200 SAR per person/one-way applies, while for international flights, the fee is 250 SAR, along with any fare difference if applicable. No change fee is charged for changes made with the FlyMax package; only the difference for the new flight is paid. For name changes, you can request a free correction by contacting the call center within 2 hours of receiving your booking confirmation.Refund Process: Flyadeal does not provide refunds for ticket cancellations; however, for tickets purchased with the FlyMax package, the amount of the canceled flight can be retained as credit. In the case of a no-show, meaning failure to show up for the flight, all fees are forfeited, and in Adeal membership plans, a no-show is considered a complete loss of the package entitlement for that flight.
Flyadeal - Seat Comfort & Entertainment
Seat Comfort and Legroom: Flyadeal airline operates with a single-class economy cabin and offers a basic experience in terms of seat comfort. The seats on Airbus A320 aircraft are designed with a legroom range of 71-76 cm and a seat width range of 43-45 cm. These features provide suitable comfort for short and medium-haul flights. The seats offer a basic resting opportunity for passengers with their limited reclining backs. The seats are made of durable fabric materials and are designed for long-term use.In-Flight Entertainment: Flyadeal flights do not have a classic individual screen entertainment system. Passengers can enhance their flight experience with their personal devices. The airline generally does not offer Wi-Fi service, so passengers may prefer to download content to their devices before the flight. Flyadeal provides a basic travel experience for short and medium-haul flights and does not offer additional entertainment content beyond flight announcements. This simple approach allows passengers to enjoy entertainment through their own devices during the flight.
Flyadeal - Special Services
Unaccompanied Minor Service: Flyadeal offers special services for children traveling alone. Children aged 5-11 can travel as unaccompanied minors, while young passengers aged 12-15 can travel with parental consent. These services are typically provided for a fixed fee per one-way trip. It is important to specify the details of the unaccompanied minor service during the booking process.Pregnant Passenger Policy: Pregnant passengers are required to present a doctor's note after the 32nd week of pregnancy when traveling. Any medical conditions and assistance needs must be declared in advance. Flyadeal reserves the right to deny boarding to passengers who do not provide this information during the booking process.Assistance for Disabled Passengers: Flyadeal organizes pre-arranged assistance for passengers with wheelchairs and limited mobility. Requests for assistance must be specified during the booking process. Undeclared serious medical conditions may result in denial of boarding.Other Services: Flyadeal does not offer baby crib services. However, services such as priority boarding are available. The provision of special services like VIP/CIP services and meet-and-greet services may be limited. Special arrangements can be made for group bookings.
Flyadeal - Pet Transport Policy
Cabin Pet Transport: Flyadeal, as a low-cost carrier, generally does not allow pets to be transported in the cabin on its flights. The cabin is typically reserved for passengers and service animals only. If pet transport is permitted with special authorization, the total weight including the carrier must not exceed 7-8 kg, and the carrier dimensions must be 40×30×20 cm. It is important that the carrier is leak-proof and well-ventilated.Cargo/Baggage Section Transport: Flyadeal does not transport pets in the cargo section on its scheduled flights. Therefore, there is no option to transport pets in the cargo section.Required Documents and Rules: Since Flyadeal does not transport pets, specific rules regarding pet transport such as documents and vaccination records do not apply. For guide and support animals, however, it is necessary to carry the required documents and health reports. It is important to inform during the reservation process for guide animals.
Flyadeal - Travel Tips
Consider making an early reservation and evaluating flexible travel dates to catch the best ticket prices for your trip. Flyadeal may offer more affordable prices for passengers who plan ahead. When choosing your seat, if you prefer more comfort in terms of legroom, you might want to opt for the seats in the emergency exit row. However, keep in mind that selecting emergency exit seats comes with specific responsibilities.
Flyadeal operates at terminals such as King Abdulaziz International Airport in Saudi Arabia. To save time at the airport, you can use Flyadeal's mobile app to check in online and track your flight status in real-time. It is important to carefully check connection times for connecting flights. The mobile app also allows you to download your boarding pass, so you can proceed directly to the plane without needing a paper boarding pass.
The information on this page about Flyadeal is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Flyadeal website. Tripuck cannot be held responsible for any changes to this information.
Cabin Baggage: When traveling with Flyadeal, all passengers are entitled to carry one small personal item that fits under the seat. This bag can be a maximum of 30×20×40 cm in size and weigh between 3-5 kg.
Check-in Options: You can complete your online check-in with Flyadeal starting 48 hours before your flight and up to 75 minutes before departure. Additionally, you can check in via the flyadeal mobile app.
Flyadeal operates flights to 13 cities in 7 countries. Saudi Arabia, Pakistan, Jordan are among its most popular destinations.
Flyadeal ticket prices vary by route and date. The current lowest fare starts from £71. Use the search box above for the latest prices.
Flyadeal, as a low-cost airline, generally offers its catering services for a fee. Economy Class passengers can access a simple menu consisting of sandwiches, snacks, and various hot and cold beverages through in-flight sales.
Flyadeal currently does not offer a traditional loyalty program. In other words, there is no infrastructure for accumulating or spending miles available for passengers.
Cancellation Policy: As a low-cost airline, Flyadeal does not provide refunds or credits for ticket cancellations on standard fares like flyBasic; these tickets are considered non-refundable. However, for tickets purchased with the FlyMax package, you have the option to cancel your flight and retain the ticket amount as credit.
Cabin Pet Transport: Flyadeal, as a low-cost carrier, generally does not allow pets to be transported in the cabin on its flights. The cabin is typically reserved for passengers and service animals only.