Garuda Indonesia Flight Tickets
22 countries · 60 cities
Garuda Indonesia About
Garuda Indonesia: established in 1949 under the name "Garuda Indonesian Airways," is known as Indonesia's national flag carrier airline. Its headquarters is located in the capital city of Jakarta, and it uses Soekarno–Hatta International Airport (CGK) as its main operational hub. Additionally, it has significant operations at airports such as Denpasar/Bali Ngurah Rai (DPS) and Surabaya Juanda. Garuda Indonesia: is a member of the SkyTeam alliance and is the first airline from Indonesia to join this alliance. The company has a fleet of approximately 210 aircraft, which it operates under both its main brand Garuda Indonesia and its low-cost subsidiary Citilink. There are about 142 aircraft under the Garuda brand, while the Citilink fleet consists of 68 aircraft. The fleet includes wide and narrow-body aircraft such as Boeing 737-800, Boeing 777-300ER, and Airbus A330-200/300/neo, as well as turboprops and jets used for regional operations. Garuda Indonesia: operates flights to over 60 destinations, offering a wide international network in addition to its domestic network within Indonesia, covering Asia, the Middle East, and Australia. Recognized for its full-service model, the airline provides its passengers with comprehensive catering, baggage services, and exclusive Business Class cabins, placing it in the full-service network carrier category. With these features, Garuda Indonesia aims to offer its passengers a comfortable and high-quality flight experience.
Popular departure routes with Garuda Indonesia
Direct Flights(60)
Popular arrival routes with Garuda Indonesia
Direct Flights(60)
Garuda Indonesia - Destinations
Indonesia33
Ujung Pandang, Bandung, Bandar Lampung +30
Australia3
Melbourne, Perth, Sydney
China3
Beijing, Shanghai, Guangzhou
Japan2
Tokyo, Osaka
Germany2
Munich, Frankfurt
Philippines1
Manila
Vietnam1
Ho Chi Minh City
South Korea1
Seoul
Hong Kong1
Hong Kong
Thailand1
Bangkok
Saudi Arabia1
Jeddah
Italy1
Rome
Turkey1
Istanbul
Brunei1
Bandar Seri Begawan
Taiwan1
Taipei
Netherlands1
Amsterdam
Singapore1
Singapore
United Arab Emirates1
Dubai
Garuda Indonesia - Destinations
Garuda Indonesia, as Indonesia's national airline, offers a wide network of destinations. The company operates international flights in regions such as Asia, the Middle East, and Australia. Garuda Indonesia's main hub is Soekarno–Hatta International Airport in Jakarta, which is one of the airline's most important transfer centers. In addition, Denpasar/Bali Ngurah Rai and Surabaya Juanda airports are also significant operational points.
Garuda Indonesia's domestic flights provide extensive service across Indonesia's vast geography, facilitating access to various parts of the country. On the international stage, popular destinations include Singapore, Tokyo, Sydney, and Kuala Lumpur. As a member of the SkyTeam alliance, Garuda Indonesia provides access to many destinations worldwide through this partnership. Major names among codeshare partners include Delta Air Lines, KLM, and Korean Air, offering more connection opportunities for passengers. Seasonally, some routes, especially holiday destinations, are adjusted according to demand.
Garuda Indonesia - Baggage Policy
Cabin Baggage: On your flights with Garuda Indonesia, cabin baggage limits are standardized for all passengers. Your cabin baggage must weigh no more than 7 kg and its dimensions must not exceed 56 × 36 × 23 cm. The total measurement is limited to 115 cm. However, on CRJ and ATR aircraft, these limits are smaller; here, your cabin baggage dimensions must be 41 × 34 × 17 cm and the total size must be 92 cm. Additionally, you may bring one small personal item, such as a cosmetic bag or a laptop bag, into the cabin free of charge.
Checked Baggage: Your checked baggage allowances vary according to your class. First Class passengers typically have a free baggage allowance of 50-64 kg on international flights and 40 kg on domestic flights. Business Class passengers can carry 30-40 kg on international flights and 30 kg on domestic flights, while Economy Class passengers are allowed 30 kg on international routes and 20 kg on domestic routes. Children have the same baggage allowances as adults, while infants generally have a checked baggage allowance of 10 kg. Each piece must not exceed 32 kg. You can purchase additional allowances in advance or at the airport for excess baggage. GarudaMiles and SkyTeam elite members may have an additional free baggage allowance of 5 to 20 kg.
Special Baggage: Special baggage, such as sports equipment, can be transported for an additional fee. Items like strollers and car seats are generally allowed to be transported free of charge; these can be taken into the cabin or checked as baggage. Musical instruments and wheelchairs also fall under the special baggage category, and transport fees and restrictions may vary depending on the size and weight of the equipment. It is recommended to make reservations in advance for sports equipment.
Garuda Indonesia - Check-in & Seat Selection
Check-in Options: You can start your online check-in process with Garuda Indonesia 24 hours before your flight. For most routes, this process ends 3-4 hours before departure. If you wish to check in via mobile devices, you can create your mobile boarding pass using the official "Garuda Indonesia" app. Self-service kiosks available at major airports offer a fast and easy check-in alternative. In traditional counter check-in, you generally need to complete your procedures 45-60 minutes before for domestic flights and 60-120 minutes before for international flights.
Seat Selection: Seat selection is usually free for flexible and premium class fares, but is offered for a specific fee on the lowest economy fares. You can choose your seat during online check-in, opting for premium options such as front rows or emergency exit seats that offer more legroom. These special seats are available at varying prices depending on flight distance and demand.
Garuda Indonesia - Meal Service
Garuda Indonesia: offers its passengers a more enjoyable travel experience by providing free meals and non-alcoholic beverage service during flights.
Economy Class: meals are served on a simple tray, while Business Class passengers are greeted with richer menus and larger portions.
On long-haul international flights, Economy Class features a full tray service that includes a main course, salad, dessert, and snacks.
All meals are halal certified, and there are vegetarian, vegan, diabetic, low-calorie, and many other special meal options available for passengers with specific dietary requirements.
These special meals must be requested at least 24 hours before the flight.
On short domestic flights, light snacks or cold sandwiches are typically offered.
Additionally, on some routes, menu selection can be made in advance with the "Book Your Meals" service.
Garuda Indonesia - Loyalty Program
Garuda Indonesia's loyalty program is called GarudaMiles. This program offers passengers the opportunity to enhance their flight experience. You can earn miles based on ticket class, flight distance, and membership level on Garuda and affiliated airline flights. The miles you earn can be used for benefits such as free tickets and class upgrades, as well as extra baggage allowance and co-branded services like restaurants, hotels, and car rentals. The GarudaMiles program has membership levels such as Blue (basic), Silver, Gold, and Platinum. As the level increases, passengers can enjoy benefits like lounge access, priority check-in and baggage processing, and additional mile earning. Additionally, you can earn miles on flights with SkyTeam and regional partner carriers, and you can accumulate miles based on your spending through co-branded GarudaMiles credit cards with certain banks in Indonesia.
Garuda Indonesia - Travel Classes
Economy Promo / Economy Saver: Garuda Indonesia's affordable economy classes typically offer 20 kg of checked baggage and 7 kg of carry-on baggage allowance. Standard hot meal and beverage service is included for passengers. However, change and refund rights are quite limited and may often incur high penalties. Seat selection is usually paid, making this class ideal for passengers considering their travel budget.
Economy Flex / Economy Flexible: This more flexible economy class offers around 20-23 kg of checked baggage and carry-on baggage allowance. Change fees are lower, and partial refund options may be available. Most routes offer free standard seat selection and full meal service. This class is suitable for passengers who desire a slightly more flexible travel plan.
Business Saver: This package offers 30-40 kg of checked baggage allowance and a wide range of meal options for business class passengers, which can be considered a promotional business class. Change and refund conditions are limited, but seat selection and in-cabin services are completely free. It is a suitable option for those who prefer comfort during business trips.
Business Flexible / Business Flexible Plus: These business class packages, which offer the highest flexibility, typically provide 40 kg or more of baggage allowance. They allow free changes and, in most cases, penalty-free or low-penalty cancellation/refund options. Lounge access, priority check-in, and boarding are standard services in this class. It is ideal for passengers seeking maximum flexibility and comfort during business travel.
Garuda Indonesia - Cancellation & Changes
Cancellation Conditions: The cancellation conditions at Garuda Indonesia vary according to the fare family from which the ticket was purchased. In the Comfort fare, cancellations for First and Business Class tickets can generally be made with a 10% penalty. While Economy Comfort tickets allow cancellations up to 24 hours before departure, this right usually does not include a free cancellation guarantee. In the Affordable and Promo fares, cancellations may incur higher penalties or may not be possible at all.
Change Rules: In the Comfort fare, date and route changes for First and Business Class tickets are free, while changes made for Economy Comfort tickets are free if done more than 24 hours before departure. However, a 45% penalty applies for changes made 24 to 4 hours before departure, and a 70% penalty applies for changes made within the last 4 hours. In the Economy Affordable fare, every change incurs a penalty, and changes are generally not allowed in the Promo fare. Name change procedures may vary depending on the type of ticket.
Refund Process: Refund transactions are generally carried out through the sales office, agency, or call center. The refund period varies between 7-14 days depending on the banks. In no-show situations, penalty applications vary; significant penalties or full cancellations may occur in Economy classes. Refunds can be processed according to the original payment method.
Garuda Indonesia - Seat Comfort & Entertainment
Seat Comfort and Legroom: Garuda Indonesia's Economy Class seats offer approximately 79–81 cm of legroom on short and medium-haul routes, while long-haul routes provide 81–84 cm of legroom. Seat width typically ranges from 43–46 cm and features a 3-3 or 2-4-2 seating arrangement. In Business Class, particularly on wide-body aircraft such as the Boeing 777 and 330, legroom ranges from 152–198 cm. Seats in this class are lie-flat with the ability to become fully flat, with a width ranging from 50–55 cm and offering a greater recline angle. Seats are generally fabric-covered, although some aircraft models may have leather upholstery.
In-Flight Entertainment: On Garuda Indonesia's long-haul flights, each passenger has access to a personal screen. In Economy Class, the screen size is around 9–11 inches, while in Business Class, this size can increase to 15–18 inches. The entertainment system offers a variety of content, including movies, series, music, and games. Wide-body aircraft typically have USB and 110V power outlets, while narrow-body aircraft may be limited to USB outlets. Some long-haul flights offer Wi-Fi service, which is usually provided for a fee or limited free access, with pricing based on MB or duration. These entertainment and comfort features aim to make passengers' journeys more enjoyable.
Garuda Indonesia - Special Services
Unaccompanied Minor Service: Garuda Indonesia offers Unaccompanied Minor (UM) service for children traveling alone. This service is mandatory for children aged 5-11 and optional for those aged 12-15. A fixed service fee is charged based on the route and distance specified at the time of booking.
Pregnant Passenger Policy: Pregnant passengers must present a doctor's report to travel after the 32nd week. Travel restrictions apply on most routes after the 36th week. In cases of multiple pregnancies, this limit may be set earlier.
Assistance for Disabled Passengers: Garuda Indonesia provides free mobility assistance for passengers with wheelchairs and limited mobility. This service can be requested during the booking process.
Other Services: On long-haul flights, a limited number of baby bassinets are available and are generally provided for infants under 10 kg with prior reservation in the front rows. Business Class passengers, elite GarudaMiles members, and certain special fares are offered services such as priority check-in and boarding, as well as access to CIP/VIP lounges.
Garuda Indonesia - Pet Transport Policy
Cabin Pet Transport: Garuda Indonesia generally does not allow pets to be transported in the cabin. In exceptional cases, small animals such as cats or dogs may be accepted. When cabin transport is permitted, the total weight of the animal along with the carrier must not exceed 7-8 kg, and the carrier dimensions must be a maximum of 40 × 30 × 20 cm. The carrier must be designed to fit under the seat.
Cargo/Baggage Compartment Transport: To transport pets in the cargo compartment, the animal must be in a sturdy and leak-proof transport cage. The cage must allow for adequate air circulation. Brachycephalic (flat-nosed) breeds may be subject to certain restrictions in cargo transport due to their sensitivity to hot weather.
Required Documents and Rules: When traveling with your pet, a health certificate issued by an official veterinarian and up-to-date vaccination records are required. For international flights, documents showing the microchip number may also be requested. Additionally, you must have the import permits or quarantine documents required by the destination country. Special policies may apply for guide or support animals, and advance booking is recommended.
Garuda Indonesia - Travel Tips
Planning your trip with Garuda Indonesia may benefit from some tips. First of all, purchasing your tickets through early booking can help you catch better prices. Being flexible with your travel dates can also provide price advantages. When choosing your seat, exit rows can be preferred for more legroom. For those who like to sit at the front, the front sections of the plane offer advantages during quick descents. At Jakarta Soekarno-Hatta Airport, Garuda Indonesia usually departs from Terminal 3, where lounge access is available. For connecting flights, carefully check your layover times. With Garuda Indonesia's mobile app, you can track your flight status, check in, and easily access your ticket details.
The information on this page about Garuda Indonesia is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Garuda Indonesia website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 23 July 2026
Garuda Indonesia - Contact Information
Frequently Asked Questions
Cabin Baggage: On your flights with Garuda Indonesia, cabin baggage limits are standardized for all passengers. Your cabin baggage must weigh no more than 7 kg and its dimensions must not exceed 56 × 36 × 23 cm.
Check-in Options: You can start your online check-in process with Garuda Indonesia 24 hours before your flight. For most routes, this process ends 3-4 hours before departure.
Garuda Indonesia operates flights to 60 cities in 22 countries. Indonesia, Australia, China are among its most popular destinations.
Garuda Indonesia ticket prices vary by route and date. The current lowest fare starts from £137. Use the search box above for the latest prices.
Garuda Indonesia: offers its passengers a more enjoyable travel experience by providing free meals and non-alcoholic beverage service during flights. Economy Class: meals are served on a simple tray, while Business Class passengers are greeted with richer menus and larger portions.
Garuda Indonesia's loyalty program is called GarudaMiles. This program offers passengers the opportunity to enhance their flight experience.
Cancellation Conditions: The cancellation conditions at Garuda Indonesia vary according to the fare family from which the ticket was purchased. In the Comfort fare, cancellations for First and Business Class tickets can generally be made with a 10% penalty.
Cabin Pet Transport: Garuda Indonesia generally does not allow pets to be transported in the cabin. In exceptional cases, small animals such as cats or dogs may be accepted.
