IndiGo Airlines: IndiGo Airlines is a prominent airline that stands out as the largest passenger carrier in India. Founded in August 2006, the company is headquartered in Gurgaon, Haryana. Recognized for its strong presence in the Indian domestic market and approximately 49.9% market share, IndiGo operates as a low-cost carrier. The company is distinguished by its operational reliability, uniform fleet structure, and extensive domestic network.
IndiGo's fleet: IndiGo's fleet consists of 229 aircraft, with major aircraft types including Airbus A320 CEO, A320 NEO, A321 NEO, and ATR 72-600. The company currently serves approximately 71-72 destinations, which include both domestic and international routes. Although IndiGo is not a member of any global airline alliance, it provides services to its passengers with a wide flight network and competitive prices.
IndiGo's service offerings: IndiGo offers flexibility to passengers by providing fare packages and additional services beyond traditional Economy Class and Business Class. One of its standout services, the Family Fare package, offers discounts of up to 10% on base fare and fuel charges for family bookings of 4 to 9 people. Food and beverage service on flights can be purchased from the menu, and complimentary snacks are generally not available. Ticket change and cancellation flexibility are charged differently based on booking conditions. IndiGo also stands out with ticket sales conducted through its website and app.
IndiGo Airlines: IndiGo Airlines is one of the largest and most widely serving airlines in India. The company operates flights to over 70 active destinations, which include not only domestic routes within India but also points in Asia, the Middle East, and some European locations. Thanks to its extensive domestic network in India, it offers passengers numerous connections and transfer options. Major cities among the most popular routes include Delhi, Mumbai, Bengaluru, and Chennai.
IndiGo's main hubs are Delhi and Mumbai, and connections are provided from these cities to a wide domestic network. Although there are no codeshare agreements, it offers a broad travel network due to its low-cost structure and frequent flights. Seasonal routes are also available, and additional flights may be scheduled, especially during holiday periods. IndiGo's operational efficiency and extensive flight network provide a convenient option for those looking to travel within India and beyond.
IndiGo Airlines - Baggage Policy
Hand Baggage / Cabin Baggage: The hand baggage limit for standard economy passengers traveling with IndiGo Airlines is 7 kg, with maximum dimensions of 55 x 35 x 25 cm. Additionally, small personal items (handbag, laptop bag, etc.) weighing up to 3 kg can be placed under the seat free of charge. For IndiGo Stretch and Stretch+ fares, the hand baggage limit is set at 12 kg. The hand baggage limit for infants (under 2 years old) traveling in these classes is 7 kg.Checked Baggage: The free checked baggage allowance for standard domestic tickets is limited to 15 kg per person, with a maximum weight of 23 kg for a single piece. In student fares, an additional +10 kg extra checked baggage allowance is offered. For IndiGo Stretch, a total of 30 kg (maximum 2 pieces) of free checked baggage allowance is provided, while for Stretch+, a total of 40 kg (maximum 2 pieces) is allowed. Excess baggage can be purchased online or through the call center up to 6 hours before domestic flights and generally 1-2 hours before international flights.Special Baggage: Special baggage such as sports equipment (skiing, golf, bicycle, surfing) and musical instruments falls under the "special baggage" category and can be transported for a fee. For domestic flights, an additional fee of approximately INR 2000 is charged for such special baggage, while for international flights, it is around INR 3500. Strollers and car seats are generally transported free of charge, and items like wheelchairs are also accepted for free. Care should be taken regarding the size and weight restrictions of these special baggage items.
IndiGo Airlines - Check-in & Seat Selection
Check-in Options: When traveling with IndiGo Airlines, you can start your online check-in process 24 hours before your flight and complete it up to approximately 60 minutes before departure. You can use the IndiGo mobile app for mobile check-in, as well as check-in through self-service kiosks available at many airports or traditional counters. Check-in for domestic flights is accepted 45-60 minutes before departure, while for international flights it is accepted 60-75 minutes before departure. You can receive your boarding pass as a PDF on your mobile device or print it in paper format. The automatic check-in feature is not yet available.Seat Selection: Seat selection on IndiGo is free for some standard economy seats, but a specific fee may be charged for other seats. Certain standard seats can be selected for free in the 6E Seat & Eat and 6E Prime packages. During online check-in, you can choose from the available free seats. There are also premium options such as XL seats that offer extra legroom, emergency exit rows, and front rows; you may need to pay an additional fee for these seats.
IndiGo Airlines - Meal Service
IndiGo Airlines offers a wide range of paid food and beverage options under the "6E Eats" brand on its flights. While water is provided free of charge to passengers in Economy Class, other snacks and beverages are chargeable. Their menus include vegetarian and meat wraps, sandwiches, samosas, nuts, various fruit juices, and soft drinks. Passengers can make their meal and beverage selections in advance by opting for the "6E Tiffin" and "6E Seat & Eat / 6E Prime" packages during booking. These packages include seat selection, one food item, and one beverage. In the Stretch cabin, a healthy vegetarian meal box and beverages prepared by Oberoi Catering are provided free of charge. A similar model is followed on long-haul flights, where standard box meals are included in Stretch Class. Special diet options are limited, so passengers are advised to plan ahead.
IndiGo Airlines - Loyalty Program
IndiGo Airlines does not offer a unique frequent flyer program. However, passengers can earn points through various bank and credit card partnerships and use these points on IndiGo flights. These co-branded cards typically provide points in exchange for spending, and the earned points can be redeemed for flight tickets or additional services (seat selection, meals, extra baggage). The extensive domestic network in India allows this system to benefit many passengers. Additionally, IndiGo offers special discounts for corporate and family travel; these programs provide unique advantages for repeat travelers. IndiGo may also have integrations with international airlines' frequent flyer programs, allowing for additional benefits such as lounge access.
IndiGo Airlines - Travel Classes
Economy Class: IndiGo offers a single class, Economy Class, as a low-cost airline. This class includes the basic features of your ticket, and you can customize your experience by purchasing various additional services. Standard tickets generally do not include free meal service, but it can be purchased during the flight. The baggage allowance typically consists of 15 kg of free checked baggage and 7 kg of cabin baggage. Seat selection can be made for an additional fee. Change and cancellation flexibility may vary depending on the ticket type; generally, lower-cost tickets have more limited flexibility.Family Fare: IndiGo's special Family Fare package provides up to a 10% discount on the base fare and fuel charges for family bookings of 4 to 9 people. This package is ideal for reducing costs, especially when traveling as a family. Standard Economy Class service features are available with this package. Additional services such as baggage, meals, and seat selection can also be purchased. The flexibility and cancellation conditions with Family Fare are similar to standard tickets, but booking in bulk provides an advantage.
IndiGo Airlines - Cancellation & Changes
Cancellation Policy: IndiGo generally does not offer a free cancellation right due to its low-cost structure. Penalties and refund deductions apply to cancellations. However, if the flight is delayed by IndiGo for more than 2 hours or advanced by more than 1 hour, passengers are entitled to a full refund or free rebooking. A 24-hour free cancellation is not offered as a general right, but exceptions may exist in certain circumstances and channels.Change Rules: Date and time changes can be made at least 2 hours before departure for domestic flights and 4 hours for international flights. However, name and route changes are not accepted. Flexible ticket options may offer lower change fees, while promotional tickets may have higher penalties.Refund Process: Ticket refunds for purchases made with credit cards or online payment methods are usually reflected in your account within 7 business days. In the case of a no-show, a large portion of the fare is deducted as a penalty, and only a portion of the taxes may be refunded. If there is a delay in the refund process, it is recommended to contact customer relations.
IndiGo Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: IndiGo, as an airline that exclusively offers Economy Class service, presents seat comfort in a simple and functional manner. On Airbus A320 and A321neo aircraft, the seats offer approximately 74-76 cm of legroom and 43-45 cm of width. On ATR 72 aircraft, the seat width is slightly narrower. The seats provide adequate comfort for short and medium-haul flights with their slightly reclining design. For passengers needing extra legroom, the Stretch seats located in the front rows and near the emergency exit doors can be selected for an additional fee.In-Flight Entertainment: IndiGo does not offer a traditional personal screen or a wide in-flight entertainment system. However, on some flights, passengers can access basic content and flight information through a streaming-based portal or the IndiGo app by using their mobile phones. The availability of this service may vary by fleet and even by flight. In-flight Wi-Fi service is generally not provided, and USB or power outlets at the seats are largely absent. Therefore, passengers are advised to prepare their own entertainment options before the flight.
IndiGo Airlines - Special Services
Unaccompanied Minor Service: IndiGo Airlines accepts children aged 5-12 as unaccompanied travelers. It is necessary to request the unaccompanied minor service during the booking process, and a specific fee applies for this service. Young passengers aged 12-18 can benefit from this service at the discretion of their parents.Pregnant Passenger Policy: IndiGo allows flights up to the 32nd week of normal and uncomplicated pregnancies. After the 32nd week or in cases of high-risk pregnancies, a health report stating "fit to fly" from an obstetrician, obtained within the last 7-10 days, is required. Additionally, a liability declaration form must be filled out at the airport.Assistance for Disabled Passengers: Various types of assistance are offered for passengers with wheelchairs and mobility restrictions. Services coded WCHR, WCHS, and WCHC can be requested during booking or through the call center. IndiGo staff provides wheelchair assistance and support during boarding and deplaning.Other Services: IndiGo does not offer baby cradle service due to its narrow-body fleet; infants under 2 years old typically travel in their parents' laps. Priority boarding is available, and special arrangements can be made for VIP/CIP services and group bookings.
IndiGo Airlines - Pet Transport Policy
Cabin Pet Transport: IndiGo Airlines generally does not allow pet transport in the cabin. Therefore, pets such as cats or dogs cannot be carried in the cabin on standard passenger flights.Cargo/Baggage Section Transport: IndiGo conducts pet transport through cargo organization. Pets can be sent in an appropriate transport box and must meet certain health requirements to be transported in the cargo section.Required Documents and Rules: For pet shipment via cargo, documents such as a health certificate, current vaccination records, and microchip registration for some countries are required. These documents may vary according to the regulations of the departure and arrival countries. Some animals, such as brachycephalic dog breeds, may be restricted due to health and temperature risks. More specific rules may apply for guide or support animals. These details should be taken into account during the reservation process.
IndiGo Airlines - Travel Tips
Traveling with IndiGo allows you to catch better ticket prices by making early reservations. Having flexible travel dates gives you an advantage in comparing ticket prices. When choosing seats, you can opt for the emergency exit row for more legroom or sit in the front rows if you want to disembark faster. At large terminals like Indira Gandhi International Airport in Delhi, IndiGo typically uses terminal 1D; therefore, arriving early allows you to handle check-in procedures comfortably. For connecting flights, it's important to allocate enough time considering your connection duration. IndiGo's mobile app enables you to check in online and track flight updates, making your travel experience smoother.
The information on this page about IndiGo Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official IndiGo Airlines website. Tripuck cannot be held responsible for any changes to this information.
Hand Baggage / Cabin Baggage: The hand baggage limit for standard economy passengers traveling with IndiGo Airlines is 7 kg, with maximum dimensions of 55 x 35 x 25 cm. Additionally, small personal items (handbag, laptop bag, etc.
Check-in Options: When traveling with IndiGo Airlines, you can start your online check-in process 24 hours before your flight and complete it up to approximately 60 minutes before departure. You can use the IndiGo mobile app for mobile check-in, as well as check-in through self-service kiosks available at many airports or traditional counters.
IndiGo Airlines operates flights to 69 cities in 24 countries. India, United Arab Emirates, Saudi Arabia are among its most popular destinations.
IndiGo Airlines ticket prices vary by route and date. The current lowest fare starts from £31. Use the search box above for the latest prices.
IndiGo Airlines offers a wide range of paid food and beverage options under the "6E Eats" brand on its flights. While water is provided free of charge to passengers in Economy Class, other snacks and beverages are chargeable.
IndiGo Airlines does not offer a unique frequent flyer program. However, passengers can earn points through various bank and credit card partnerships and use these points on IndiGo flights.
Cancellation Policy: IndiGo generally does not offer a free cancellation right due to its low-cost structure. Penalties and refund deductions apply to cancellations.
Cabin Pet Transport: IndiGo Airlines generally does not allow pet transport in the cabin. Therefore, pets such as cats or dogs cannot be carried in the cabin on standard passenger flights.