Israir Airlines: Israir Airlines was established in 1961 as an Israel-based airline and tourism company. The company, headquartered in Tel Aviv, operates its main operations from Tel Aviv Ben Gurion Airport. Israir is the country's second-largest airline and is notable for its flights to Eilat on domestic routes.
The airline offers direct flights to destinations within a 5-hour flight distance from Ben Gurion Airport. Israir's business model has a hybrid structure by providing both flight services and holiday packages. This particularly establishes it as a tourism-focused airline.
Fleet Size: As of 2024, Israir's fleet is planned to consist of 11 aircraft. The majority of this fleet will be made up of Airbus A320 aircraft. The remaining aircraft are generally turboprop and narrow-body jets. This fleet structure allows Israir to operate short and medium-haul flights.
Alliance Membership: Israir is not a member of any of the major global airline alliances such as Star Alliance, oneworld, or SkyTeam; it operates as an independent airline. The company's passenger transport target for 2025 is approximately 1.5 million passengers. In July 2023, it became the third-largest carrier at Ben Gurion Airport with 135,625 passengers, reinforcing Israir's significant position in the outbound holiday market from Israel.
Israir: Israir, as an Israel-based airline, focuses particularly on tourist destinations. The company's main operational hub is at Tel Aviv Ben Gurion Airport, from where it operates direct flights to points within a flight distance of up to 5 hours. Israir also plays a significant role in domestic flights within Israel, offering regular flights to Ramon (Eilat) Airport. Israir flies to many popular destinations in Europe, particularly focusing on Mediterranean coasts and major cities in Europe.Popular routes: Among its most popular routes are holiday destinations such as Greece, Cyprus, Italy, and France. The high demand for these destinations strengthens Israir's position as a tourism-focused airline. Although the company is not a member of a major global alliance, it independently offers a wide network of destinations. Israir also provides seasonal routes, offering additional flights aimed at holidaymakers during the summer months, thereby providing flexibility. While there are no codeshare partnerships, it offers a broad connection network through its own flights.
Israir - Baggage Policy
Hand Luggage / Cabin Luggage: When traveling with Israir, you are entitled to one personal hand luggage included in your ticket. The maximum dimensions of this luggage are 40x30x20 cm and it must be placed under the seat in front of you. You can carry essential items such as travel documents, medications, wallets, and keys in this luggage. Each passenger may carry only one piece of personal hand luggage. Larger hand luggage (trolley or large backpack) is not included in the ticket price and must be 55x50x25 cm in size and weigh no more than 10 kg. The total number of hand luggage that can be carried in the cabin is limited to approximately 50 pieces.Checked Luggage: The checked luggage allowance on Israir flights is not included in the ticket price. The maximum weight for checked luggage is 23 kg per piece. For the first piece, the fee is 95 USD for domestic flights and 84 Euro for international flights. For the second piece, these amounts are 110 USD and 97 Euro, respectively. For the third to fifth pieces, an additional fee of 140 USD for domestic flights and 125 Euro for international flights is charged for each extra piece.Special Luggage: Sports equipment and musical instruments can be transported on Israir, but they must be properly packaged to ensure safety. A compensation form must also be signed for sports equipment. Strollers are not allowed in the cabin and are transported in the cargo section. Therefore, you need to hand over strollers at check-in or at the boarding gate. Additional fees may apply for the transportation of special luggage.
Israir - Check-in & Seat Selection
Check-in Options: Israir offers its passengers the opportunity to check in online starting 24 hours before departure. This process can be done through the My Israir section and continues until 3 hours before the flight time. However, for weekend flights, this period may begin 36 hours in advance. Classic counter check-in at the airport closes approximately 2 hours before the flight. You can receive your boarding pass via email or PDF and use it printed or on your mobile device. Self-service kiosks are usually found in large airports, and most passengers prefer to check in at the counters.Seat Selection: Seat selection on Israir is generally subject to a fee in Economy Class. In basic fares, the system automatically assigns seats, but you can choose aisle, window, front cabin, or seats with extra legroom or exit row for an additional fee. You can make your selection during online check-in, but an extra fee is required for premium seats. This practice aims to provide passengers with more comfort and a personalized travel experience.
Israir - Meal Service
When traveling with Israir Airlines, meal service is generally offered for a fee. Passengers in Economy Class can purchase a variety of sandwiches, salads, snacks, and beverages offered through the "onboard café" concept during the flight. All salads and sandwiches on the menu are kosher certified. Vegetarian salad options are available; however, due to the limited availability of vegan and halal options, such special dietary requests must be communicated approximately 24-48 hours before the flight. Depending on the flight duration, the variety of the menu may increase; a wider menu is offered on flights longer than 3 hours. In Business Class, drinks and light snacks are typically offered for free, while main meals are known to be charged. Special pre-ordered menus can be selected online on certain routes.
Israir - Loyalty Program
Israir does not have a classic frequent flyer program, but it offers a personal area called "My Israir" and a campaign-based points/discount structure. In this system, you can earn points or discount codes based on the amount spent when purchasing a ticket. The points you earn can be used for future flights or additional services (such as baggage, seat selection, meals). The earning of points typically generates value around 2-5% of the ticket price, but this rate may vary depending on the airline and the campaign. It has limited partnerships with domestic tour operators in Israel and some agency agreements, and it does not have a co-branded credit card. However, seasonal installment and discount campaigns are conducted with Israeli banks.
Israir - Travel Classes
Basic / Economy Saver: Israir's Basic or Economy Saver package is ideal for those looking to travel economically. This package typically includes only carry-on luggage (approximately 8–10 kg). Seat selection is not free and can be done for a small fee. Basic refreshments, water, or light snacks may be offered during the flight, but hot meals are generally not available on short-haul flights. Ticket changes and cancellations are usually restricted, and cancellations are often not possible for promotional tickets.Standard / Classic: The Standard or Classic package is suitable for passengers seeking more flexibility and comfort. This package includes one checked bag (typically 20–23 kg) and carry-on luggage. Standard seat selection is free or low-cost on most fares. Depending on the flight duration, a sandwich or snack and beverage may be offered. Date changes are possible with a specific penalty and fare difference, and in case of cancellation, a portion of the fare may be refunded with a deduction.Flex / Premium Economy Flex: The Flex or Premium Economy Flex package is ideal for those seeking more flexibility and comfort in their travels. This package offers a higher baggage allowance, including, for example, 23 kg of checked luggage and carry-on luggage. Passengers may have the option to select front-row or seats with more legroom. Additionally, this package provides flexible change conditions, ensuring a stress-free travel experience as much as possible.
Israir - Cancellation & Changes
Cancellation Conditions: When you book holiday packages or international flights with Israir, the cancellation conditions vary depending on the booking date. Cancellations made up to 21 business days before the flight date incur a fee of 35% of the total booking amount, between 21 and 14 business days a fee of 50%, between 14 and 7 business days a fee of 75%, and between 7 business days and 24 hours a fee of 90%. Cancellations made less than 24 hours before the flight incur a full charge (100%) of the booking amount.Change Rules: Passengers wishing to change the date or route on international flights must pay a change fee of 100 USD if made 21 business days before the flight date, 150 USD between 21 and 4 business days, and 250 USD between 4 and 2 business days. Changes cannot be made less than 2 business days before the flight. Name changes can be made for 100 USD until 24 hours before the flight, but changes made after that are considered cancellations.Refund Process: For canceled bookings, only airport taxes are refunded for international flights, while no refunds are made for domestic flights. Refund processes are typically completed within 7-14 business days depending on the payment method. In the case of a no-show, the ticket fee is non-refundable for low-cost fares.
Israir - Seat Comfort & Entertainment
Seat Comfort and Legroom: Israir primarily offers an Economy Class cabin configuration with Airbus A320/A321 aircraft. In these planes, the seat pitch generally ranges from 76 to 81 cm, while the seat width is approximately 43 to 45 cm. The seats provide standard legroom and width, ensuring adequate comfort for short and medium-haul flights. The seat material is typically durable fabric, and the backrest can be adjusted between approximately 10 to 15 degrees. There are no "lie-flat" seats available for long-haul flights, but the current configuration allows passengers to have a comfortable journey.In-Flight Entertainment: Personal screen seat-back entertainment systems are rarely found on Israir flights. Typically, there are cabin announcements and limited use of central screens. On some flights, passengers may access limited content through their personal devices. Wi-Fi service is not offered as a standard feature, and if available, it is usually paid and limited to specific aircraft or routes. Therefore, passengers are advised to download entertainment content to their personal devices before the flight.
Israir - Special Services
Unaccompanied Minor Service: Israir offers an unaccompanied minor service for children aged 5-12. This service is optional for children aged 12-15. Parents need to request this service during booking to ensure their children travel safely.Pregnant Passenger Policy: Pregnant passengers can fly without any restrictions until the 28th week, while a medical report is required between the 28th and 35th weeks. Generally, flights are not accepted from the 36th week onwards. It is important for pregnant passengers to pay attention to these rules when planning their travel.Assistance for Disabled Passengers: Israir provides wheelchair and escort services for disabled and mobility-impaired passengers. To benefit from this service, passengers must inform about their special assistance requests at least 48 hours before their flights. Wheelchair support within the terminal and in-cabin assistance are also provided.Other Services: A limited number of baby cots are available for passengers traveling with infants. Priority boarding options are offered for a more comfortable travel experience. Additionally, facilities are available for special requests such as VIP/CIP services and group bookings.
Israir - Pet Transport Policy
Pet Transport in Cabin: When traveling with Israir, only pets such as dogs and cats can be transported in the cabin. The total weight of the pet and the carrier must not exceed 8 kg. The carrier must be soft, well-ventilated, and its dimensions must not exceed 40x40x21 cm. The bag should be placed under the seat in front of the passenger. Two animals can be transported in the same bag, but the total weight must still not exceed 8 kg, and the animals must not disturb each other.Transport in Cargo/Baggage Section: Israir does not allow large pets that cannot be transported in the cabin to be carried in the cargo section.Required Documents and Rules: For international flights, pets require vaccination certificates, blood tests, and entry permits. For flights to Israel, documents must be provided in accordance with the procedures of the Israeli government's veterinary services. Animals showing signs of illness will not be accepted. Service animals can be transported in the cabin without an extra charge, but a trainer certification is required for service animals traveling with trainers.
Israir - Travel Tips
For a pleasant travel experience with Israir, consider purchasing your ticket as early as possible. Early bookings often offer more favorable prices. Additionally, if you can be flexible with your travel dates, flights during the week may generally be more economical. When selecting your seat, you may prefer emergency exit row seats for more legroom. If you want to move quickly during takeoff and landing, front seats can be a good option.
When flying from Tel Aviv Ben Gurion Airport, Israir typically uses Terminal 1. For lounge access, you can enjoy a comfortable waiting period at the airport by utilizing services like Priority Pass. If you have connecting flights, make sure to plan your connection times well. The Israir mobile app offers many conveniences such as ticket booking, check-in, and tracking flight status. You can make your travel even easier by using this app.
The information on this page about Israir is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Israir website. Tripuck cannot be held responsible for any changes to this information.
Hand Luggage / Cabin Luggage: When traveling with Israir, you are entitled to one personal hand luggage included in your ticket. The maximum dimensions of this luggage are 40x30x20 cm and it must be placed under the seat in front of you.
Check-in Options: Israir offers its passengers the opportunity to check in online starting 24 hours before departure. This process can be done through the My Israir section and continues until 3 hours before the flight time.
Israir operates flights to 15 cities in 11 countries. Italy, Georgia, Israel are among its most popular destinations.
Israir ticket prices vary by route and date. The current lowest fare starts from £136. Use the search box above for the latest prices.
When traveling with Israir Airlines, meal service is generally offered for a fee. Passengers in Economy Class can purchase a variety of sandwiches, salads, snacks, and beverages offered through the "onboard café" concept during the flight.
Israir does not have a classic frequent flyer program, but it offers a personal area called "My Israir" and a campaign-based points/discount structure. In this system, you can earn points or discount codes based on the amount spent when purchasing a ticket.
Cancellation Conditions: When you book holiday packages or international flights with Israir, the cancellation conditions vary depending on the booking date. Cancellations made up to 21 business days before the flight date incur a fee of 35% of the total booking amount, between 21 and 14 business days a fee of 50%, between 14 and 7 business days a fee of 75%, and between 7 business days and 24 hours a fee of 90%.
Pet Transport in Cabin: When traveling with Israir, only pets such as dogs and cats can be transported in the cabin. The total weight of the pet and the carrier must not exceed 8 kg.