Japan Airlines Flight Tickets
27 countries · 90 cities
Japan Airlines About
Japan Airlines (JAL): Japan Airlines (JAL) is the flag carrier airline of Japan, established in 1951, and is based in Tokyo. As a full-service airline, it provides extensive passenger services on both domestic and international routes. JAL's main hub airports are Tokyo Haneda (HND) and Tokyo Narita (NRT), with other important domestic centers including Osaka Kansai (KIX) and Osaka Itami. As a member of the oneworld Alliance on a global scale, JAL offers access to over 225 destinations in 38 countries and regions in collaboration with its partners. The airline's own direct flight network covers approximately 60-70 international destinations, reaching over 140 destinations in total, including domestic routes. Japan Airlines' fleet: Japan Airlines' fleet consists of wide-body Boeing 777, 787 Dreamliner, and 767 models, as well as narrow-body Boeing 737-800 and regional aircraft from Embraer and Mitsubishi. The total size of the fleet varies between approximately 220-240 aircraft. Carrying around 35-40 million passengers each year, JAL focuses on providing full-service international and domestic flights under its own brand, despite collaborating with low-cost subsidiaries such as Jetstar Japan. Japan Airlines' reputation: Japan Airlines is known for its customer satisfaction and service quality. With friendly service, a vast flight network, and a modern fleet, it offers passengers a comfortable and safe travel experience. The airline's prestige is reinforced by international awards and high customer loyalty.
Popular departure routes with Japan Airlines
Direct Flights(60)
Popular arrival routes with Japan Airlines
Direct Flights(60)
Japan Airlines - Destinations
Japan39
Okino Erabu, Misawa, Yamagata +36
China12
Beijing, Shenyang, Nanjing +9
United States7
Chicago, Honolulu, Los Angeles +4
Canada3
Yellowknife, Vancouver, Edmonton
South Korea3
Seoul, Jeju, Busan
Australia3
Coolangatta (Gold Coast), Cairns, Sydney
Vietnam2
Ho Chi Minh City, Hanoi
Taiwan2
Taipei, Kaohsiung
Thailand1
Bangkok
Hong Kong1
Hong Kong
India1
Delhi
Peru1
Lima
France1
Paris
Palau1
Koror
Russia1
Moscow
French Polynesia1
Papeete
Philippines1
Manila
Finland1
Helsinki
Japan Airlines - Destinations
Japan Airlines: has a wide destination network worldwide, providing access to over 225 points in 38 countries and regions. The airline operates from key hub centers such as Tokyo Haneda and Tokyo Narita airports, as well as Osaka Kansai and Osaka Itami. These hub connections offer passengers a wide range of transfer options for domestic and international travel.
Among JAL's most popular international routes are direct flights from Tokyo to major cities like New York, Los Angeles, London, and Paris. Domestically, there are frequent flights from Tokyo to important Japanese cities such as Sapporo, Fukuoka, and Okinawa. As a member of the Oneworld Alliance, JAL offers its passengers a broad flight network through codeshare partnerships with major airlines like American Airlines, British Airways, and Qantas. Seasonal additional flights are arranged to certain destinations, enhancing travel flexibility. Japan Airlines provides comprehensive services catering to both business and leisure travelers.
Japan Airlines - Baggage Policy
Hand Baggage / Cabin Baggage: When traveling with Japan Airlines, each passenger in Economy Class is entitled to carry two pieces of hand baggage weighing up to 23 kg. For Business and First Class passengers, this number increases to three pieces. The dimensions of cabin baggage should generally not exceed a total of 203 cm (length + width + height). In addition, you may carry a personal item (such as a bag, laptop bag, etc.) that fits under the seat.
Checked Baggage: Economy Class passengers are allowed two pieces of free checked baggage, while Business and First Class passengers are entitled to three pieces. The weight limit for each piece is 23 kg, and the total should not exceed 45 kg. In case of excess baggage, additional fees may apply, and these fees vary depending on the flight route. Additional baggage allowance may be added based on your ticket class, allowing up to seven more pieces.
Special Baggage: Japan Airlines may accept special items such as sports equipment (skiing, golf, bicycles), musical instruments, and strollers as checked baggage. However, additional fees may apply for large musical instruments and certain sports equipment. In particular, large instruments like double bass and cello should not exceed 32 kg in weight. Strollers are generally accepted free of charge for passengers traveling with infants. Separate fees may apply for surfboards and windsurfing equipment.
Japan Airlines - Check-in & Seat Selection
Check-in Options: When traveling with Japan Airlines, you can carry out your check-in procedures quite flexibly. Online check-in opens 24 hours before your flight and ends 1 hour before departure. You can also check in through Japan Airlines' mobile app; with this app, you can receive your boarding pass in mobile format. At the airport, you can also check in using self-service kiosks or counters. Additionally, you can receive your boarding pass via email and keep it in printed format if you wish. With the automatic check-in feature, passengers can set up automatic check-in before their flights.
Seat Selection: Japan Airlines offers its passengers various seat selection options. Economy Class passengers can generally choose their seats for free during online check-in. However, extra charges may apply for premium seats that offer extra legroom, such as those in emergency exit rows or front rows. JAL Mileage Bank members, especially those at JMB Sapphire level and above, may have more flexibility and advantages in seat selection. Premium class passengers generally have a wider range of choices in seat selection, and these services are usually included in the ticket price.
Japan Airlines - Meal Service
While flying with Japan Airlines, meal service can make your journey more enjoyable. In Economy Class on international flights, a tray service consisting of a hot main course, salad, bread, and dessert is provided. This service also includes a variety of teas, coffees, and soft drinks. On some flights, drinks such as beer or wine may also be offered. On long-haul flights, a second light meal or snack may be served.
For Business Class passengers, Japanese (washoku) and international gourmet menus are offered, along with multi-course service and a wide selection of beverages (such as champagne and premium sake). Special meals can be ordered in advance at no extra cost to accommodate dietary needs, including vegetarian, vegan, halal, kosher, and gluten-free options. Special menus are also available for children and infants. On short-haul flights, standard meals may be offered for free, while extra snacks may incur a charge. During your travel with Japan Airlines, it is quite easy to find an option that suits your taste.
Japan Airlines - Loyalty Program
Japan Airlines' loyalty program is called JAL Mileage Bank (JMB) and offers various benefits to its members. You can earn miles and status points (FLY ON Point) based on flight tickets and distance. These miles can be used for free tickets, class upgrades, extra baggage allowance, and certain services. JMB offers membership levels such as JMB Crystal, JMB Sapphire, JGC Premier, and JMB Diamond. Higher tiers provide benefits like lounge access, additional baggage allowance, priority check-in and boarding, and seat selection. Since JAL is a member of the oneworld alliance, it offers opportunities to earn and spend miles with many oneworld airlines. Additionally, you can earn miles from daily spending with JAL-branded or co-branded credit cards in Japan and some countries.
Japan Airlines - Travel Classes
Economy Class: Japan Airlines' Economy Class stands out with its globally recognized comfort and service quality. While traveling in this class, passengers are offered a standard complimentary hot meal and beverage service. Baggage allowances are typically defined as one piece of approximately 23 kg of checked baggage and 7–10 kg of carry-on baggage. Seat selection usually offers free options during check-in, although in some cases it may incur a fee. Changes and cancellations are generally restricted, and in most cases, changes may be subject to a fee. Japan Airlines aims to provide Economy Class passengers with a comfortable travel experience.
Japan Airlines - Cancellation & Changes
Cancellation Policy: Japan Airlines offers different conditions for ticket cancellations. For certain fares originating from the U.S., local regulations allow for free cancellations within 24 hours, while this right is not available for all fares on other routes. In the event of a cancellation, a specific cancellation fee is generally applied. Cancellations must be made at least 20 minutes before the scheduled flight time.
Change Rules: Ticket changes vary depending on the type of ticket. Flexible fares, such as Flex and JAL CARD Flex, allow for date and route changes, while discounted fares like Saver and Special Saver do not permit this. Name changes are absolutely not allowed, and a new ticket purchase is required. Additionally, no new flights can be added after the ticket has been purchased.
Refund Process: Refunds are subject to specific cancellation fees, and credit card refunds are typically completed within 7–14 days, while bank transfers are completed within 5 business days. Passengers unable to travel due to illness can receive a refund without a cancellation fee if they present a doctor's report. In the case of a no-show, additional penalties may apply to most ticket types.
Japan Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: Japan Airlines offers "JAL Sky Wider" seats in Economy Class on its international flights. These seats provide passengers with 79–84 cm of legroom and approximately 47–48 cm of seat width. Economy seats stand out with their ergonomic design, while in Premium Economy, "JAL Sky Premium" seats offer more comfort. These seats provide approximately 10 cm more legroom, 49–50 cm width, and a larger table due to the front seat reclining within the cabin. In Business Class, fully flat seats offer complete flat bed comfort with a bed length of 188–198 cm and a width of 52–56 cm.
In-Flight Entertainment: Japan Airlines provides personal touch screens and a wide entertainment system on its long-haul flights. Economy Class features screens of approximately 10.6 inches, while in Premium Economy, the screen size increases to 12.1 inches. Business Class utilizes even larger screens. The MAGIC entertainment system offers a vast content library, including movies, series, games, and music. Additionally, many 787 and 777 flights have AC power outlets and USB connections at the seats. Wi-Fi service is also typically available for a fee on long-haul flights, allowing passengers to stay connected throughout their journey.
Japan Airlines - Special Services
Unaccompanied Minor Service: Japan Airlines offers an unaccompanied minor service for children aged 5-11. This service is optional for children aged 12-15. For your child's safety and comfort, you can request this service for a specific fee when making your reservation.
Pregnant Passenger Policy: Pregnant passengers must inform about their health status prior to flying starting from the 28th week. A doctor's note is required between the 32nd and 36th weeks, and flights are mostly restricted after the 36th to 38th weeks. These policies are designed to protect the health of both the mother and the baby.
Assistance for Disabled Passengers: Wheelchair and mobility assistance can be requested free of charge at the time of booking. Transfer within the airport and escort services to the aircraft are provided, allowing you to move comfortably throughout your journey.
Other Services: On long-haul flights, you can reserve a suitable crib for infants weighing up to 11 kg in advance. Priority boarding is available for Business, First Class, and Premium Economy passengers. VIP/CIP lounge access and paid Sakura Lounge comfort services are offered at major airports.
Japan Airlines - Pet Transport Policy
Cabin Pet Transportation: Japan Airlines generally does not accept pet transportation in the cabin. It is not possible to carry your pets in the cabin during your travels, so you should consider alternative transportation methods.
Cargo/Baggage Section Transportation: Your pets can be transported in the cargo or baggage section in an appropriate crate. Reservation and prior approval are required for this process. There may be restrictions based on weather conditions and flight type for certain animal breeds, such as brachycephalic breeds. Transportation may vary depending on the regulations at the destination.
Required Documents and Rules: To transport pets, documents such as a veterinary health certificate and vaccination records are required. While a microchip is mandatory for many countries, other documents may also be requested according to the requirements of the destination country. There are special rules for service animals, and documents should be obtained with prior notification.
Japan Airlines - Travel Tips
Plan your trip as early as possible to catch the best ticket deals with Japan Airlines. Setting flexible dates, especially during peak season, can help you find more affordable prices. For a comfortable journey on board, you may prefer seats in the emergency exit row; these seats typically offer more legroom. Special terminals and lounge access are available for Japan Airlines passengers at Tokyo Narita and Haneda airports. To make the most of your time during connecting flights, you can relax in these lounges and take advantage of free Wi-Fi. With the Japan Airlines mobile app, you can easily manage your ticket and receive instant updates on your flight information.
The information on this page about Japan Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Japan Airlines website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 23 July 2026
Japan Airlines - Contact Information
Frequently Asked Questions
Hand Baggage / Cabin Baggage: When traveling with Japan Airlines, each passenger in Economy Class is entitled to carry two pieces of hand baggage weighing up to 23 kg. For Business and First Class passengers, this number increases to three pieces.
Check-in Options: When traveling with Japan Airlines, you can carry out your check-in procedures quite flexibly. Online check-in opens 24 hours before your flight and ends 1 hour before departure.
Japan Airlines operates flights to 90 cities in 27 countries. Japan, China, United States are among its most popular destinations.
Japan Airlines ticket prices vary by route and date. The current lowest fare starts from £105. Use the search box above for the latest prices.
While flying with Japan Airlines, meal service can make your journey more enjoyable. In Economy Class on international flights, a tray service consisting of a hot main course, salad, bread, and dessert is provided.
Japan Airlines' loyalty program is called JAL Mileage Bank (JMB) and offers various benefits to its members. You can earn miles and status points (FLY ON Point) based on flight tickets and distance.
Cancellation Policy: Japan Airlines offers different conditions for ticket cancellations. For certain fares originating from the U.
Cabin Pet Transportation: Japan Airlines generally does not accept pet transportation in the cabin. It is not possible to carry your pets in the cabin during your travels, so you should consider alternative transportation methods.
