Jeju Air: Jeju Air is a low-cost airline established in 2005, headquartered in Jeju, South Korea. The airline offers a wide flight network, particularly through Jeju International Airport and Incheon International Airport. Jeju Air is a carrier with IATA code 7C and ICAO code JJA, and it is not a member of any global airline alliance.
Fleet: Jeju Air has a fleet structure consisting of approximately 40-50 aircraft, primarily using Boeing 737-800 model narrow-body planes. Additionally, next-generation Boeing 737-8/MAX 8 aircraft are being added to the fleet, which are used for short and medium-haul international flights. Jeju Air serves various countries in Asia, particularly destinations such as Japan, China, Thailand, and Vietnam, operating flights to around 50-60 points.
Service Options: While operating as a typical low-cost carrier, the airline offers flexible package options for ticket sales. Basic or Saver packages are generally limited to only carry-on luggage and cabin seat allocation. Jeju Air is known for its service quality and competitive pricing policy, while also providing passengers with various optional additional services. With the post-pandemic recovery process, the annual passenger count has approached the range of 8-10 million again. With these features, Jeju Air stands out as one of the significant low-cost airlines in the Asia region.
Jeju Air: Jeju Air is a South Korean airline with a wide destination network in the Asia region. Operating flights to approximately 50-60 points, Jeju Air particularly offers frequent services within South Korea and to Asian countries such as Japan, China, Thailand, and Vietnam. The airline's main hubs are Incheon International Airport, Jeju Airport, and Gimpo Airport. These hubs provide passengers with extensive transfer opportunities.Jeju Air: Although not a member of major international airline alliances, Jeju Air expands its routes through various codeshare agreements. Popular routes include destinations such as Tokyo, Osaka, and Bangkok from Seoul. Jeju Air also operates additional flights to some popular holiday destinations seasonally, especially during holiday seasons, increasing its tourist destinations and offering more options to passengers. The airline provides affordable travel opportunities with its low-cost carrier model while enriching the travel experience with a wide destination network.
Jeju Air - Baggage Policy
Carry-On Baggage: When traveling with Jeju Air, the cabin allowance is standard for all Economy and Biz Lite packages. Passengers are allowed to carry 1 piece of carry-on baggage and 1 personal item. The total weight must not exceed 10 kg. The dimensions of the carry-on baggage must not exceed a total of 115 cm when adding the three sides, with maximum dimensions of 55 x 40 x 20 cm. Items considered personal belongings can be a handbag, a laptop, or a small duty-free bag, and these must fit under the seat with dimensions of 40 x 30 x 15 cm.Checked Baggage: Baggage allowances differ for Jeju Air's domestic and international flights. On domestic flights, the Standard package allows for 15 kg and the Biz Lite package allows for 30 kg of checked baggage per piece. Each piece must weigh no more than 32 kg and have a total dimension of 158 cm. For international flights, the Standard package offers 1 x 23 kg and the Biz Lite package offers 2 x 23 kg of baggage allowance. There is an additional allowance of 1 x 10 kg for infant passengers. Passengers can purchase extra baggage allowance online before the flight through the "Pre-purchase Baggage" service at a more favorable price.Special Baggage: Sports equipment, large musical instruments, and similar special items are processed under the "special/sports baggage" category. For such items, the total dimension must not exceed 292 cm. A declaration may need to be signed for special baggage at check-in. Child equipment such as strollers, walkers, and car seats can generally be carried for free, with one stroller accepted free of charge. This practice provides extra convenience for families to make their travel more comfortable.
Jeju Air - Check-in & Seat Selection
You can check in for your flight with Jeju Air using several different methods. Online check-in starts 24 hours before departure and continues until 1 hour before the flight time. You can complete this process via Jeju Air's website or by using the mobile app. A mobile boarding pass can be stored on your phone at supported airports; however, if this feature is not available, you will need to download and print your boarding pass as a PDF or obtain it from the airport counter. Additionally, self-service kiosks are available at major airports. Counter check-in can be done up to 40-60 minutes before departure for domestic flights and 60-90 minutes for international flights.
Regarding seat selection, seat selection is generally offered for a fee on basic fare types with Jeju Air. However, it may be free for passengers traveling on higher fare packages or in Business Lite class. The option to select a seat is also available during online check-in, and special seats such as those offering extra legroom or in the emergency exit row can be preferred. These seats can usually be reserved for an additional fee and can provide a more comfortable experience throughout your journey.
Jeju Air - Meal Service
Jeju Air, being a low-cost airline, generally does not offer free food to Economy Class passengers on short-haul flights. Food is purchased from the menu, and hot meals are mostly provided by pre-order, except for water and sometimes a simple drink. On medium and long-haul flights, sandwiches, noodles, Korean-style hot meals, and snacks are offered for a fee. There are limited options available for passengers with special dietary requirements (vegetarian, vegan, halal, kosher), and these are not guaranteed on every flight. Therefore, it is important to specify such requests during the booking process. In the Business Lite cabin, passengers who pre-book may be offered a hot meal and beverage set, which may include products like Minute Maid orange juice and a snack box.
Jeju Air - Loyalty Program
Jeju Air: Jeju Air offers a loyalty program called "Jeju Air Club" that provides special advantages for frequent flyers. Under this program, you can earn points based on the flight distance and the fare class purchased. The points you earn can be used for options such as ticket discounts, free or discounted extra baggage, and seat selection. The program includes different membership levels; it starts from basic membership and offers the opportunity to progress to intermediate and upper elite tiers (such as Silver, Gold, etc.). Members at higher levels can benefit from privileges such as priority check-in, seat advantages, and additional point earnings. Additionally, you can earn extra points through joint campaigns with certain banks or credit cards in Korea. Jeju Air Club also occasionally offers opportunities to earn points through limited collaborations with other Korean airlines or travel companies.
Jeju Air - Travel Classes
Economy Class: Jeju Air's main travel class, Economy Class, offers affordable travel options. In this class, passengers typically have the right to one piece of cabin baggage up to 10 kg and one check-in baggage of a certain weight (usually 15-20 kg). Passengers can enjoy various snack and beverage options for a fee during the flight. An additional fee may generally be charged for seat selection, and entertainment systems may be limited. Flexibility for changes and cancellations is limited and usually aligns with low-cost airline standards.Premium Class: Jeju Air may offer wider seats and a comfortable travel experience under the name Premium Class on some flights. This class may provide advantages such as increased baggage allowance, priority check-in, and boarding. Passengers can benefit from various food and beverage options throughout the flight. While more flexibility is offered in seat selection, change and cancellation policies may also be more flexible. Premium Class is ideal for passengers seeking extra comfort on long flights.
Jeju Air - Cancellation & Changes
Cancellation Conditions: For promotional or discounted tickets on Jeju Air, the ticket fee is generally non-refundable in case of voluntary cancellation, but a refund of unused taxes with certain deductions is possible. For reservations made with flexible fares, cancellations are subject to varying conditions depending on the flight time and route. In such tickets, certain penalties may be applied or refunds may be provided without deductions, but a 24-hour free cancellation guarantee is not offered.Change Rules: Date and time changes can usually be made for a fee on most fares. Route changes are generally more restricted and may incur both a change fee and fare difference. Name changes can be made with a high service fee depending on the booking channel and ticket type, or may be completely prohibited.Refund Process: The refund process is typically completed within a few business days after approval and is made using the original payment method. In the case of a no-show, the ticket is usually completely forfeited, but in some cases, a tax refund may be requested. According to Korean regulations, partial refunds may be applied for cancellations made a certain time before departure.
Jeju Air - Seat Comfort & Entertainment
Seat Comfort and Legroom: Jeju Air, as an airline operating entirely in Economy Class, aims to provide a comfortable travel experience on its flights. Its fleet primarily consists of Boeing 737-800 and 737 MAX narrow-body aircraft. The seats on these aircraft typically offer a legroom of 28-31 inches (approximately 71-79 cm). However, on some aircraft with low-density configurations, this distance can extend up to 32 inches (approximately 81 cm). The seat width generally varies between 43-45 cm. For passengers seeking extra legroom, seats located in the front rows and near emergency exit doors can be selected for an additional fee. The seats are fabric-covered and can recline at a suitable angle for short and medium-haul flights.In-Flight Entertainment: Jeju Air does not have a traditional personal screen entertainment system. Instead, passengers are offered various "FUN" cabin activities during the flight. These activities include games, announcements, and hobby content as entertaining options. While USB and power outlet facilities are not guaranteed across the entire fleet, some new-generation aircraft may have under-seat USB points. This allows passengers to use their own devices to provide personal entertainment during their flights. As a low-cost airline, Jeju Air prioritizes offering an economical travel experience by focusing on essential needs.
Jeju Air - Special Services
Unaccompanied Minor Service: Jeju Air offers an optional and paid service for unaccompanied children aged 5-11. This service is valid for both domestic and international flights. Optional assistance can be provided for young passengers aged 12-15. Reservations for this service must be made at the time of flight booking, and an additional service fee must be paid.Pregnant Passenger Policy: For pregnant passengers, Jeju Air does not require additional documentation until the 28th week. However, passengers traveling between the 28th and 35th weeks may be asked to present a recent doctor's report. After the 36th week, especially in cases of multiple pregnancies, there may be restrictions or denial of travel.Assistance for Disabled Passengers: Jeju Air provides free assistance at the airport–gate–seat levels for passengers with wheelchairs and limited mobility. Prior notification is required for this service to ensure that passengers receive the support they need smoothly.Other Services: Jeju Air offers the option of a bassinet for infants on international flights, but this service is limited and must be reserved in advance. Priority boarding can be provided through extra paid service packages or specific seat categories. VIP/CIP services are offered through airport operations or partner independent lounges instead of Jeju Air's own lounges. Special arrangements can also be made for group bookings.
Jeju Air - Pet Transport Policy
Pet Transport in Cabin: Jeju Air allows you to carry pets such as dogs, cats, and birds in the cabin. Your pet, along with the transport bag, must not exceed a total of 9 kg, and the bag dimensions must not exceed a total of 100 cm when adding all three sides. The maximum width is 37 cm, and the height is accepted up to 23 cm for hard bags and 28 cm for soft bags. The transport bag must fit under the front seat. You can carry a pair of birds or two dogs/cats in a single cage, but the total weight must still not exceed 9 kg.Transport in Cargo/Baggage Section: Jeju Air does not transport pets in the cargo section. Therefore, you may need to make different arrangements for larger animals.Required Documents and Rules: You will be asked to fill out a pet transport declaration during check-in before your flight. A health certificate, vaccination records (especially for rabies), and microchip information must be kept with you. Entry regulations for countries may be stricter for international flights, so it is important to prepare your documents thoroughly. Special policies may apply for guide or support animals. We recommend completing the reservation process in advance to ensure your pet's travel.
Jeju Air - Travel Tips
When traveling with Jeju Air, consider making an early reservation to catch the best ticket prices; purchasing tickets at least a few months before your flight date is usually advantageous. Additionally, being able to travel with flexible dates allows you to take advantage of promotional and discounted ticket opportunities. When selecting your seat, you may prefer the exit row or front rows to increase your legroom; the back rows are generally quieter. Jeju Air departs from Terminal 1 at Seoul Incheon Airport; at this terminal, you can enjoy a comfortable waiting experience with lounge access. If you have connecting flights, plan your time wisely by checking your arrival and departure terminals. The Jeju Air mobile app allows you to easily manage your flight information and check in; it makes your travel smoother.
The information on this page about Jeju Air is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Jeju Air website. Tripuck cannot be held responsible for any changes to this information.
Carry-On Baggage: When traveling with Jeju Air, the cabin allowance is standard for all Economy and Biz Lite packages. Passengers are allowed to carry 1 piece of carry-on baggage and 1 personal item.
You can check in for your flight with Jeju Air using several different methods. Online check-in starts 24 hours before departure and continues until 1 hour before the flight time.
Jeju Air operates flights to 35 cities in 21 countries. South Korea, Japan, China are among its most popular destinations.
Jeju Air ticket prices vary by route and date. The current lowest fare starts from £47. Use the search box above for the latest prices.
Jeju Air, being a low-cost airline, generally does not offer free food to Economy Class passengers on short-haul flights. Food is purchased from the menu, and hot meals are mostly provided by pre-order, except for water and sometimes a simple drink.
Jeju Air: Jeju Air offers a loyalty program called "Jeju Air Club" that provides special advantages for frequent flyers. Under this program, you can earn points based on the flight distance and the fare class purchased.
Cancellation Conditions: For promotional or discounted tickets on Jeju Air, the ticket fee is generally non-refundable in case of voluntary cancellation, but a refund of unused taxes with certain deductions is possible. For reservations made with flexible fares, cancellations are subject to varying conditions depending on the flight time and route.
Pet Transport in Cabin: Jeju Air allows you to carry pets such as dogs, cats, and birds in the cabin. Your pet, along with the transport bag, must not exceed a total of 9 kg, and the bag dimensions must not exceed a total of 100 cm when adding all three sides.