KLM Royal Dutch Airlines: Founded in 1919, it is one of the oldest airlines operating globally. Based in Amsterdam, the capital of the Netherlands, KLM conducts its main operations from Amsterdam Schiphol Airport. The company, with IATA code KL and ICAO code KLM, is recognized for its extensive flight network and strong brand reputation.
KLM: As one of the founding members of the SkyTeam alliance, it offers a comprehensive flight network across Europe, North America, Africa, and Asia thanks to its extensive code-sharing agreements. The company operates as a full-service airline, providing passengers with various class options and high-quality service.
Fleet Size: The main KLM brand has a fleet size of approximately 110-120 aircraft, but the KLM Group has a broad structure with over 500 aircraft. The fleet includes modern and environmentally friendly models such as Boeing 737, 777, 787 Dreamliner; Airbus A330, and Embraer jets. KLM operates flights to over 90 countries and more than 170 destinations.
Reputation: KLM has a prominent reputation in customer satisfaction and sustainability. The company is a pioneer in the industry with its innovative approaches and technological infrastructure. Aiming to provide passengers with a comfortable travel experience, KLM offers a unique service by blending its rich history with modern aviation trends.
KLM: offers a wide network of destinations worldwide, operating flights to over 170 locations. The airline's main hub is Amsterdam Schiphol Airport, from where it organizes intercontinental flights to various parts of Europe, Asia, Africa, North and South America. Among the most popular routes are direct flights from Amsterdam to New York, Paris, and London. KLM has a strong partnership with Air France through its comprehensive codeshare agreements, providing passengers with more connection opportunities. Seasonal routes particularly highlight flights to popular holiday destinations during the summer months. Additionally, it offers intra-European and cargo transportation services through its subsidiaries, KLM Cityhopper and KLM Cargo. This way, passengers are presented with a wide range of options for both business and leisure travel.
KLM - Baggage Policy
Baggage / Cabin Baggage: Passengers traveling with KLM have different rights regarding cabin baggage depending on the class and package. Passengers traveling with Economy Class - Basic fare are allowed to carry only one personal item. This personal item must be 40 x 30 x 15 cm in size and should fit under the seat. For other Economy classes (Light, Standard, Flex), passengers are allowed one personal item and one cabin bag measuring 55 x 35 x 25 cm, with a total weight not exceeding 12 kg. Business Class passengers can carry two cabin bags and one personal item, with a total weight not exceeding 18 kg.Checked Baggage: In KLM's Economy Class - Basic fare tickets, the right to checked baggage is generally not included on most routes. However, while there is usually no checked baggage allowance in the Light class, Standard and Flex classes allow one piece of baggage weighing 23 kg. Premium Comfort Class passengers can carry two pieces of 23 kg baggage, while Business Class passengers can carry two pieces of 32 kg baggage on most routes. Passengers wishing to purchase extra baggage can do so at more favorable prices during online transactions.Special Baggage: KLM allows the transportation of special items such as sports equipment, musical instruments, and strollers. Sports equipment and musical instruments can generally be transported for an additional fee, and size/weight restrictions apply. While strollers and car seats can be transported free of charge, it is recommended to notify in advance for special needs such as wheelchairs. The pricing and transport conditions for special baggage may vary depending on the travel route.
KLM - Check-in & Seat Selection
Check-in Options: When traveling with KLM, you can start your online check-in process 30 hours before your flight. This can be done through the KLM website or the "KLM" mobile app. You can store your boarding pass on your mobile device, download it in PDF format to print at home, or obtain a printed copy at the airport kiosks. Traditional counter check-in is also available at the airport, providing service until approximately 40 minutes before European flights and 60 minutes before intercontinental flights. The automatic check-in feature is offered under certain conditions.Seat Selection: In KLM's most basic Economy fares, seat selection is generally paid, while more flexible fares may offer it for free or at a discount. It is possible to select a seat during online check-in. For passengers seeking extra comfort, premium options such as extra legroom, front row, and emergency exit seats are available. Dynamic pricing is applied for these seats based on demand and distance. For Business Class passengers, seat selection is generally free.
KLM - Meal Service
When traveling with KLM, the meal service offers passengers a variety of options on both short and long-haul flights. In Economy Class, even on the shortest European flights, complimentary snacks and beverages are provided, while fresh sandwiches are served on longer European flights. On intercontinental Economy Class flights, bottled water, a choice of hot main dishes, a large salad, and desserts are offered free of charge along with alcoholic and non-alcoholic beverages. On flights longer than 10 hours, additional snacks or sandwiches are provided. Additionally, on intercontinental flights departing from Amsterdam, paid à la carte menu options can be pre-ordered.
For Business Class passengers, a three-course meal service, wines, and various beverages, including a full service breakfast on long flights, is provided. KLM generally allows special meal options such as vegetarian, vegan, halal, kosher, Hindu, diabetic, and allergen-sensitive meals to be ordered free of charge up to 24-48 hours before departure, thus offering solutions for all dietary needs.
KLM - Loyalty Program
KLM's loyalty program, Flying Blue, is a joint program with Air France. In this program, mile accumulation depends on factors such as flight distance, fare class, and membership status. You can start earning miles with flights on KLM, Air France, and other SkyTeam member airlines. The miles you earn can be used for services such as ticket purchases, cabin upgrades, extra baggage allowance, and seat selection. The Flying Blue program has four different membership levels: Explorer, Silver, Gold, and Platinum. Members at higher levels can enjoy privileges such as priority check-in and boarding, extra baggage allowance, and lounge access. The program also offers the opportunity to earn miles through co-branded credit cards, which contribute to your mile accumulation with your spending.
KLM - Travel Classes
Economy Light: The Economy Light package is an ideal option for passengers who want to travel with only carry-on luggage. The carry-on luggage weighs approximately 12 kg and can include one carry-on bag and one personal item. Checked baggage is not included in this package and can be added for an extra fee. Changes are usually subject to fees, and cancellations are often not possible or incur high penalties. Seat selection is generally chargeable. Standard hot and cold refreshments are offered during the flight, with light snacks on intra-European flights and full tray service on long-haul flights.Economy Standard: Economy Standard is a more comprehensive package that includes one piece of checked baggage weighing around 23 kg in addition to carry-on luggage. Flight changes are more flexible, and penalty fees are lower; cancellations may be partially possible. While free seat selection is sometimes available for standard seats, seats with extra legroom are chargeable. Normal economy refreshments are served during the flight, and alcoholic/non-alcoholic beverages are included on long-haul flights.Economy Flex: Economy Flex is the most flexible economy package that includes carry-on luggage and at least one piece of checked baggage weighing 23 kg. On some routes, a 2×23 kg baggage allowance may be offered. Changes are usually free or incur low penalties, and refunds are highly possible in case of cancellation. Seat selection is largely free, making this package suitable for business travel. The refreshments are the same as Economy Standard, but flexibility and services like SkyPriority may be better.Business Class: KLM's Business Class cabin product is designed for passengers seeking the highest level of comfort and service standards. In this class, there is a checked baggage allowance ranging from 2×23 to 32 kg. Flexibility in seat selection and spacious seats are offered. The refreshments consist of gourmet meals, and a variety of alcoholic and non-alcoholic beverages are served throughout the flight. Additional benefits such as fast track at the airport and lounge access are also available for Business Class passengers.
KLM - Cancellation & Changes
Cancellation Policy: Ticket cancellation on KLM is generally dependent on the type of ticket. Light and Standard tickets are non-refundable in most cases; however, some taxes may be refunded. Passengers seeking a full refund are advised to purchase a Flex (refundable) ticket. For round-trip bookings to the USA, if there is more than 7 days until departure, all fare classes are entitled to free cancellation and full refund within 24 hours.Change Rules: Date or route changes for Light and Standard tickets are generally subject to a fee. For example, the change fee for Standard tickets on some intra-European routes can be around 70 EUR, while on intercontinental routes it may vary between 200–250 EUR. For Flex and Business Class tickets, date or route changes are generally free of charge, but any fare difference must be paid. Name changes are quite limited and usually require a new ticket.Refund Process: Cancellation and refund requests can be made online through KLM's “My Trip” portal. The refund process typically takes about 7–14 business days and refunds are made according to the original payment method. In the case of a no-show, meaning failure to show up for the flight, Light and Standard tickets usually only refund taxes, while Flex tickets offer broader refund options depending on the terms of use.
KLM - Seat Comfort & Entertainment
Seat Comfort and Legroom: The seat comfort offered by KLM varies according to your class. In **Economy Class**, the seat pitch is short, approximately 76–79 cm for intra-European flights and 79–81 cm for long-haul flights, with a seat width generally between 43–46 cm. The **Economy Comfort** class provides a greater legroom with a pitch of 86–89 cm. In **Premium Comfort Class**, this pitch increases to 96–102 cm, and the seat width is 46–48 cm. In **Business Class**, the seats can convert into fully flat beds, with a bed length of approximately 190–200 cm and a seat width that can reach up to 50 cm. The seats are typically made of fabric or leather, and **Business Class** features fully flat bed capabilities.In-Flight Entertainment: KLM offers a rich content experience to its passengers through its in-flight entertainment system. On long-haul flights, each seat is equipped with a personal screen; screen sizes range from 9–11 inches in Economy Class, while they range from 13–18 inches in Premium Comfort and Business Class. These screens feature hundreds of movies, series, music, and game options. Passengers can benefit from Wi-Fi access during the flight, which may be free on some flights and paid on others. Additionally, there are USB and electrical outlets at the seats, providing the opportunity to charge your devices. KLM prioritizes the comfort and entertainment of its passengers on both short and long-haul flights.
KLM - Special Services
Unaccompanied Minor Service: KLM offers an unaccompanied minor service for children aged 5 to 14 years. This service is mandatory for this age group, but it can be optionally preferred for young passengers aged 15 to 17. The unaccompanied minor service is designed to ensure that your child has a safe and comfortable experience during the journey. It is important to request this service during the booking process and to have all necessary documents ready on the day of the flight.Pregnant Passenger Policy: Pregnant passengers traveling with KLM can fly until the 36th week of their pregnancy, but this period may be earlier in the case of multiple pregnancies. From the 28th week of pregnancy, KLM may request a doctor's report or medical certificate. These documents are requested to ensure that your journey takes place safely.Assistance for Disabled Passengers: KLM offers comprehensive assistance services for passengers with limited mobility. Wheelchair service, escort to the aircraft door, and lift access to the cabin are provided free of charge. To benefit from these services, you need to request them during the booking process or at least 48 hours before the flight date.Other Services: For families with infants, a bassinet service is offered on long-haul flights. The bassinets are approximately 74-80 cm long and have a weight limit of 10 kg, and prior reservation is required. KLM also provides priority boarding for Business Class, Premium Comfort, and SkyPriority tagged passengers. This is an ideal service for passengers who want to reduce pre-flight stress and experience a faster boarding process.
KLM - Pet Transport Policy
Cabin Pet Transport: When traveling with KLM, cats and small dogs are generally accepted in the cabin. The total weight limit including the transport bag is approximately 8 kg, which may vary between 6–8 kg on some routes. The soft transport bag must fit under the cabin seat and should measure no more than approximately 46 x 28 x 24 cm. Each passenger can typically bring one pet into the cabin, and the pet fee is determined based on the flight distance.Cargo/Baggage Section Transport: Cats and dogs exceeding the cabin limit can be transported in the baggage section with IATA-approved certified cages. The cage must allow the animal to stand and turn around, and it should contain a water bowl and absorbent bedding. Large or overweight animals, or animals for certain long-haul flights, must be sent as manifest cargo with KLM Cargo.Required Documents and Rules: For pet travel, documents such as a veterinary health certificate, valid vaccination records, and a microchip are required. Special policies may apply for guide and support animals. Pre-booking is mandatory for transporting pets, as there is limited capacity per flight.
KLM - Travel Tips
When traveling with KLM, you can save money and gain more options by purchasing your tickets early. If you have flexible travel dates, you can take advantage of price fluctuations to seize advantageous opportunities. When choosing your seat, you may prefer the exit rows for extra legroom or the front of the plane for easier disembarkation. By accessing KLM Lounges at Schiphol Airport, you can enjoy a comfortable waiting experience. During your connecting flights, be sure to allow enough time by paying attention to the different terminal transfer times. KLM's mobile app makes it easier for you to manage your flight information and complete your check-in quickly, simplifying your travel experience.
The information on this page about KLM is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official KLM website. Tripuck cannot be held responsible for any changes to this information.
Baggage / Cabin Baggage: Passengers traveling with KLM have different rights regarding cabin baggage depending on the class and package. Passengers traveling with Economy Class - Basic fare are allowed to carry only one personal item.
Check-in Options: When traveling with KLM, you can start your online check-in process 30 hours before your flight. This can be done through the KLM website or the "KLM" mobile app.
KLM operates flights to 315 cities in 118 countries. China, United States, Brazil are among its most popular destinations.
KLM ticket prices vary by route and date. The current lowest fare starts from £57. Use the search box above for the latest prices.
When traveling with KLM, the meal service offers passengers a variety of options on both short and long-haul flights. In Economy Class, even on the shortest European flights, complimentary snacks and beverages are provided, while fresh sandwiches are served on longer European flights.
KLM's loyalty program, Flying Blue, is a joint program with Air France. In this program, mile accumulation depends on factors such as flight distance, fare class, and membership status.
Cancellation Policy: Ticket cancellation on KLM is generally dependent on the type of ticket. Light and Standard tickets are non-refundable in most cases; however, some taxes may be refunded.
Cabin Pet Transport: When traveling with KLM, cats and small dogs are generally accepted in the cabin. The total weight limit including the transport bag is approximately 8 kg, which may vary between 6–8 kg on some routes.