Luxair: Luxair is an airline founded in 1962 and based in Luxembourg. The company’s main hub is Luxembourg Airport, located in the city of Findel, Luxembourg. Luxair's IATA code is LG and its ICAO code is LGL. The fleet size consists of approximately 20 aircraft, including models such as the Boeing 737 and De Havilland Canada Dash 8. Luxair operates as a full-service airline and primarily conducts short and medium-haul flights within Europe.
Luxair: The airline offers flights to over 30 destinations, including many major cities across Europe. The company is a popular choice, especially for business travel and holiday trips, aiming to provide passengers with comfortable and quality service.
Luxair: The four main ticket brands, Light, Smart, Flex, and Business, offer different travel services tailored to the needs of passengers. The Light package provides basic services, while the Smart and Flex packages offer more flexibility and additional baggage allowance. Business Class is designed for passengers seeking luxury and comfort, offering advantages such as premium catering and comfortable seats.
Luxair: Key reputation points include safety, punctuality, and a customer-focused service approach. As Luxembourg's national carrier, Luxair is committed to providing high standards of service and ensuring a pleasant flight experience for its passengers.
Luxair: As a Luxembourg-based airline located in the heart of Europe, it has a wide network of destinations.
Luxair operates flights to over 20 countries and more than 60 destinations, making it a preferred option for travel within Europe. Its main service areas include major cities and holiday spots in Europe; popular cities such as Paris, London, Rome, and Barcelona are among the most frequently flown routes. Luxembourg Airport serves as the airline's main hub, offering extensive transfer opportunities across Europe.
Thanks to Luxair's codeshare partnerships, passengers can access a broader route network by collaborating with major airlines like Lufthansa and Air France. Seasonal routes are particularly directed towards the Mediterranean and North Africa during the summer months; demand for holiday destinations increases during this period. Additionally, with Luxair's four different ticket categories—Light, Smart, Flex, and Business—passengers can personalize their travel according to their needs and budgets.
Luxair - Baggage Policy
Hand Luggage / Cabin Luggage: When traveling with Luxair, Economy Class passengers are entitled to one piece of hand luggage. This luggage must weigh no more than 8 kg and its dimensions must not exceed 55×40×23 cm. Business Class passengers may carry two pieces of hand luggage, each subject to the same weight and size restrictions. Additionally, each passenger is allowed to carry one personal item (such as a handbag, laptop bag, etc.) that fits under the seat, and the dimensions of these items must not exceed 40×30×20 cm. Items exceeding the hand luggage limits can be processed as checked baggage at the gate or during check-in for an additional fee.Checked Baggage: Luxair's Light fare does not include free checked baggage allowance, so passengers need to purchase additional baggage rights. In the Smart and Flex fare classes, there is generally one piece of checked baggage allowance up to 23 kg, with total dimensions not exceeding 158 cm. Business Class passengers are offered two pieces of checked baggage, each weighing up to 32 kg. Luxairtours Excellence passengers typically have a baggage allowance of 2×23 kg. It is possible to purchase additional pieces or weight online or at the airport.Special Baggage: Special items such as sports equipment, musical instruments, and strollers are generally not included in the standard baggage allowance and can be carried for an additional fee. Sports equipment is usually limited to a weight range of 23–32 kg, and pre-registration is recommended. Musical instruments can be carried in the cabin as long as they comply with hand luggage dimensions. Strollers and car seats can generally be transported free of charge, but it is important to inform during check-in. Special arrangements are also made for wheelchairs, which are typically transported free of charge.
Luxair - Check-in & Seat Selection
Check-in Options: When traveling with Luxair, online check-in typically opens 24 hours before the flight and continues until 1-2 hours before departure. This process can be done through Luxair's website or the Luxair mobile app. With mobile check-in, you can receive your digital boarding pass (QR code). At airports, there are self-service kiosks and traditional counter check-in options available. Counter check-in for short-haul flights usually closes about 40-60 minutes before departure. An automatic check-in service is also offered, allowing you to quickly receive your boarding pass via email or the mobile app.Seat Selection: Seat selection for Luxair passengers varies depending on the ticket package. In the LIGHT fare, standard seat selection is paid and starts at approximately €14. Extra legroom seats and "Front Seat" options are offered at a higher fee. In the SMART fare, standard seat selection is free, but there is still a fee for "Front Seat." Seat selections for Business Class passengers are generally more flexible, with premium options including extra legroom and front rows. It is possible to select seats during online check-in.
Luxair - Meal Service
Luxair: Luxair offers free light refreshments to Economy Class passengers on most short-haul flights within Europe. These refreshments include cold sandwiches or small snacks along with hot and cold beverages. Depending on the flight duration, a simple cold meal tray may also be served. On flights to longer holiday destinations, hot meals and beverage service in Economy Class are generally free, but menu options may be limited. Business Class passengers are treated to a wider selection of beverages, including higher quality cold or hot meal trays, premium snacks, and alcoholic drinks. For passengers with special dietary requirements, vegetarian, vegan, child, and gluten-free meals can be pre-ordered. Although halal and kosher meal options are not guaranteed on every route, efforts are made to provide them reasonably upon request. While there is no separate café concept on board, all services are provided directly by the cabin crew.
Luxair - Loyalty Program
Luxair uses the **Miles & More** program, which is integrated with the Lufthansa Group as a loyalty program. With this program, you can earn miles on your Luxair flights and redeem the miles you earn for various rewards. In the Miles & More program, you earn miles based on your ticket price, booking class, and flight distance. You can spend your earned miles on flight awards, cabin upgrades, or selected shopping. The program has membership levels including **Frequent Traveller, Senator, and HON Circle**. These statuses offer benefits such as lounge access, priority check-in, extra baggage allowance, and priority boarding. Additionally, the Miles & More program collaborates with many airlines like Lufthansa, SWISS, Austrian, and Brussels Airlines, as well as various credit card partners, allowing you to earn miles from your everyday spending.
Luxair - Travel Classes
Light Fare: This is the most basic package. It generally includes 1 piece of cabin baggage (approximately 8 kg, 55×40×23 cm). Check-in baggage is usually not included in most routes or can be added for an extra fee. Changes and refunds are limited; significant penalties apply for changes. Standard seat selection may often incur a fee. Still, there are free light snacks and drinks available on the flight.Smart Fare: This is more comprehensive than Light. At least 1 piece of checked baggage around 23 kg is allowed. Seat selection may be more advantageous or certain seat groups may be free. Ticket change fees are lower, and refunds are possible partially or under certain conditions. Cabin baggage is again around 8 kg. Catering and service include standard economy catering.Flex Fare: This is aimed at business travelers who need flexibility. It generally includes 1 piece of 23 kg checked baggage, 8 kg cabin baggage, and more flexible change/refund conditions; change fees may be very low or nonexistent. Seat selection is largely free. Priority services (e.g., flexible check-in, high point earning) may be offered. Catering on the flight is again standard economy, but ticket flexibility is significantly higher.Business Fare: This ticket offered in Business Class provides more comfort and flexibility. It generally includes 2 pieces of checked baggage (each up to 32 kg) and cabin baggage allowance (8 kg). Seats are wider and more comfortable, and priority check-in with fast track privileges is offered. A wider range of food and beverage options is available during the flight. Ticket changes and refunds are generally more flexible, with little to no penalties applied.
Luxair - Cancellation & Changes
Cancellation Policy: Ticket cancellations at Luxair vary depending on the type of ticket purchased. Light and most Smart tickets are considered "non-refundable," while Flex and Business packages offer cancellation and refund options. In these classes, cancellations can generally be made under more flexible conditions. There is no right to free cancellation within 24 hours.Change Rules: While route or name changes are absolutely not allowed for Light and Smart fares, changing the flight date is possible by paying a change fee of €49 before departure. Changes in Flex and Business packages are more flexible and can usually be made for a low fee. Flexible ticket options offer passengers more advantages for changes and cancellations.Refund Process: Refund processes are generally faster and easier for Flex and Business ticket holders. Refund vouchers are usually paid within 7 days under European Union regulations. In case of no-show, especially with Light and Smart tickets, ticket fees are not refunded and the ticket may become void. For tickets purchased from Italy, in case of missing the first leg, the passenger must inform Luxair within 24 hours to be able to use the return flight.
Luxair - Seat Comfort & Entertainment
Seat Comfort and Legroom: Luxair operates with Boeing 737 and De Havilland Dash 8 Q400 aircraft models. In these aircraft, the legroom in Economy Class is approximately 76–79 cm, and the seat width varies between 44–46 cm. The seat width in Dash 8 aircraft is slightly narrower, around 43–45 cm. In Business Class, the seats offer more legroom (approximately 81–84 cm) and better cushioning, and the middle seat is usually left empty. The seats are generally made of comfortable fabric material, and the recline angle in Business Class is slightly wider compared to Economy, but full-flat seats are not offered.In-Flight Entertainment: Since Luxair primarily operates short and medium-haul flights focused on Europe, there are no personal screens on their aircraft. Entertainment during the flight is provided through overhead panels and announcements for safety and basic information. The content offered to passengers generally consists of magazines and basic in-flight advertisements or announcements. Therefore, passengers are advised to travel with their own devices and content. There are no additional comfort features such as Wi-Fi service and power outlets, so passengers are recommended to charge their devices in advance.
Luxair - Special Services
Unaccompanied Minor Service: Luxair offers a special service for unaccompanied children. This service is mandatory for children aged 5-11 and can be used optionally for young passengers aged 12-17. Unaccompanied minors are processed as adults during the reservation and an additional service fee applies. This service ensures that children travel safely and comfortably.Pregnant Passenger Policy: For pregnant passengers, Luxair applies certain restrictions after the 28th week. A doctor's report may be required between the 32nd and 36th weeks. Passengers wishing to travel in the later weeks of pregnancy may need to obtain their medical reports prior to the flight.Assistance for Disabled Passengers: Luxair provides wheelchair and mobility assistance for disabled passengers. Standard or front seat selection is offered free of charge for passengers who have completely lost their mobility. These services make your travel more comfortable and accessible.Other Services: Baby cots (bassinet) can be provided on suitable aircraft for families with infants. This request should be communicated during the reservation or through the call center. Luxair also offers priority boarding and VIP/CIP services, making the travel experience more special and comfortable for passengers. Special services are also available for group bookings.
Luxair - Pet Transport Policy
Cabin Pet Transport: When traveling with Luxair, small pets, namely cats and small dogs, can be transported in the cabin. Their total weight, including the transport bag, should generally not exceed around 8 kg. The cabin bag must be a maximum of 40×30×20 cm in size and must fit completely under the front seat.Cargo/Baggage Section Transport: Larger animals or certain species are transported in the cargo section, depending on weather conditions and aircraft type. The typical upper weight limit here ranges from 23 to 32 kg, and an IATA-approved hard transport cage is required.Required Documents and Rules: When transporting pets with Luxair, a valid veterinary health certificate, up-to-date vaccination records, especially for rabies, and microchip implantation are mandatory for EU countries. Additional import documents may be required depending on the country of travel. Some dangerous breeds or brachycephalic dog breeds may be restricted or completely denied for health and safety reasons. There may be special policies for guide and support animals. It is important to specify these details during the reservation.
Luxair - Travel Tips
It is recommended to make an early reservation and be flexible with your travel dates to catch the best ticket prices when traveling with Luxair. Flights are usually priced according to occupancy rates, so purchasing your ticket as early as possible can save you money. When choosing your seat, you may prefer exit rows or front rows if you want more legroom. However, keep in mind that exit row seats come with certain responsibilities.
Luxair typically operates from Terminal A at Luxembourg Airport. Business Class passengers and certain loyalty program members can benefit from Lounge access. When taking connecting flights, it is important to plan your transfer while paying attention to the minimum connection time. Luxair's mobile app offers many useful features such as check-in, flight status checks, and storing your boarding pass, so we recommend downloading it before your trip.
The information on this page about Luxair is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Luxair website. Tripuck cannot be held responsible for any changes to this information.
Hand Luggage / Cabin Luggage: When traveling with Luxair, Economy Class passengers are entitled to one piece of hand luggage. This luggage must weigh no more than 8 kg and its dimensions must not exceed 55×40×23 cm.
Check-in Options: When traveling with Luxair, online check-in typically opens 24 hours before the flight and continues until 1-2 hours before departure. This process can be done through Luxair's website or the Luxair mobile app.
Luxair operates flights to 67 cities in 30 countries. Spain, Germany, Italy are among its most popular destinations.
Luxair ticket prices vary by route and date. The current lowest fare starts from £165. Use the search box above for the latest prices.
Luxair: Luxair offers free light refreshments to Economy Class passengers on most short-haul flights within Europe. These refreshments include cold sandwiches or small snacks along with hot and cold beverages.
Luxair uses the **Miles & More** program, which is integrated with the Lufthansa Group as a loyalty program. With this program, you can earn miles on your Luxair flights and redeem the miles you earn for various rewards.
Cancellation Policy: Ticket cancellations at Luxair vary depending on the type of ticket purchased. Light and most Smart tickets are considered "non-refundable," while Flex and Business packages offer cancellation and refund options.
Cabin Pet Transport: When traveling with Luxair, small pets, namely cats and small dogs, can be transported in the cabin. Their total weight, including the transport bag, should generally not exceed around 8 kg.