MIAT Mongolian Airlines: MIAT Mongolian Airlines was established as Mongolia's national airline with the launch of its first civil air mail service on July 7, 1956. This date symbolizes the birth of civil aviation in Mongolia and also paved the way for MIAT's transition to a modern airline operation structure. Its headquarters and main office are located at Chinggis Khaan International Airport in Ulaanbaatar, which serves as MIAT's main hub.
MIAT: MIAT operates with a full-service model, offering passengers complimentary hot meals, beverages, baggage allowance, and connecting international flights. The Mongolia / Blue Sky Mongolia loyalty program provides various benefits to its passengers. Its fleet includes aircraft such as the Boeing 737-800, Boeing 737 MAX 8, Boeing 767-300ER, and Boeing 787-9 Dreamliner, with a total fleet size of approximately 10-15 aircraft. The Boeing 787-9 is particularly preferred for long-haul flights.
Destinations: The airline operates flights to European destinations such as Frankfurt and Istanbul, as well as to Asian and regional points from Ulaanbaatar. It serves a total of approximately 20-25 destinations. Currently, MIAT is not a member of Star Alliance, oneworld, or SkyTeam alliances, but it offers connecting flights through code-sharing and cooperation agreements with other airlines. The annual passenger count typically ranges between 500,000 and 1 million. As Mongolia's national pride, MIAT stands out with the goal of providing a reliable and comfortable travel experience.
Popular departure routes with MIAT Mongolian Airlines
MIAT Mongolian Airlines, as the national airline of Mongolia, operates from Chinggis Khaan International Airport in Ulaanbaatar. The airline offers flights across a wide geography from Europe to Asia, serving approximately 20-25 destinations. It particularly operates direct flights to major European cities such as Frankfurt and Istanbul. In Asia, major cities like Tokyo, Beijing, and Hong Kong are among MIAT's key destinations.
MIAT provides its passengers with a broader network thanks to codeshare agreements. Collaborations with important codeshare partners enable passengers to easily reach different continents. Seasonally added destinations, especially during the summer months, attract the interest of tourists. Chinggis Khaan International Airport, as MIAT's main hub, offers various transfer opportunities for transit passengers. The airline is also an ideal starting point for those looking to explore Mongolia's natural beauty.
MIAT Mongolian Airlines - Baggage Policy
Hand Luggage / Cabin Luggage: When traveling with MIAT Mongolian Airlines, Business Class passengers are entitled to carry one piece of hand luggage weighing 12 kg and with maximum dimensions of 55 x 40 x 20 cm. Economy Class passengers may travel with one piece of hand luggage weighing 8 kg that adheres to the same size restrictions. Additionally, personal items such as a handbag, outer clothing, umbrella, small camera, laptop, and books can be taken into the cabin in both classes. These small items are typically placed under the seat or in the overhead compartments.Checked Luggage: Business Class passengers are entitled to two pieces of checked luggage, each weighing 32 kg, and the total dimensions of these pieces must not exceed 158 cm. Economy Class passengers are generally limited to one piece weighing 23 kg for most routes. Infants are allowed one piece weighing 10 kg. On routes to the United States, Economy Class passengers are allowed 2 x 23 kg and Business Class passengers are allowed 2 x 32 kg of luggage. Additional fees apply for excess weight or size for extra luggage needs.Special Luggage: MIAT Mongolian Airlines has specific rules for transporting sports equipment and musical instruments. Sports equipment such as skis, golf sets, or bicycles, as well as musical instruments, must be packaged in standard transport boxes or hard protective cases with internal padding. While strollers and car seats can generally be transported free of charge, wheelchairs may also be transported free of charge depending on the passenger. However, it is recommended to inform and make a reservation in advance for the transport of such special items.
Check-in Options: When traveling with MIAT Mongolian Airlines, you can complete your online check-in process at miat.com. This process usually starts 24 hours before departure, but may vary depending on the flight and airport, so it is recommended to check the instructions on your ticket and flight information. Traditional counter check-in is also available at major airports. For international flights, MIAT counters close 60 minutes before departure, while for domestic flights, this time is generally around 40-45 minutes. Although official information regarding check-in services through the mobile app is limited, web-based processes are common. You can receive your boarding pass either on your mobile device or in printed format.Seat Selection: MIAT Mongolian Airlines offers various options for seat selection to its passengers. Seat selection during online check-in is usually free, but options such as premium seats with extra legroom or exit row seats may incur additional charges for passengers seeking more comfort. These premium seat options are ideal for enhancing your flight comfort. Seats offering extra legroom are especially preferred for long flights. Details regarding seat selection become clear based on the ticket type and at the reservation stage.
MIAT Mongolian Airlines - Meal Service
MIAT Mongolian Airlines offers its passengers meal services based on different classes and flight distances. On long-haul flights, Economy Class passengers are provided with a complimentary hot main meal, salad or snack along with non-alcoholic beverages, while alcoholic beverages may incur a charge on certain routes. In Business Class, a wider menu selection is available, typically featuring two main meal options and quality appetizers, along with complimentary beverages. On short-haul flights, sandwiches or simple snacks and drinks are generally served; on some routes, these offerings may be chargeable.
Special meal options are available for passengers with dietary requirements, including vegetarian, low-salt, diabetic, halal, baby, and children's menus, and these must be requested at least 24 hours before the flight. Special meals are complimentary and can be pre-ordered during booking or through the call center. In-flight meal service is provided by the MIAT cabin crew, and there is no separate café brand.
MIAT Mongolian Airlines - Loyalty Program
MIAT Mongolian Airlines' loyalty program is called "Blue Sky Mongolia". Under this program, you can earn miles by providing your membership number during the reservation of your MIAT flights. You need to submit your post-flight mile addition requests to the call center within six months at the latest. You can use the miles you earn for reward ticket arrangements, and you can submit these requests by filling out a form on the website or app, or through the call center and ticket offices. The processing time usually takes 1-5 business days. The program has at least two membership levels, and higher-level members can benefit from advantages such as priority check-in, extra baggage, and lounge access. Members flying in their birthday month receive a bonus of 500 miles. MIAT has partnerships with its partner airlines for earning and spending miles, but it is important to check the current list of these partners.
MIAT Mongolian Airlines - Travel Classes
Business Class: MIAT Mongolian Airlines' Business Class passengers can benefit from enhanced services to increase their travel comfort. Business Class passengers travel in a cabin equipped with spacious and comfortable seats. Hot meal service and a variety of beverage options are offered throughout the flight. Passengers also have access to the entertainment system, allowing them to enjoy content such as movies and music during the flight. Additionally, they can save time with priority check-in and baggage delivery services. For those interested in exploring a virtual tour of Business Class, a [VR tour](https://miat.com/en/vrtour2) is available.Economy Class: MIAT Mongolian Airlines' Economy Class passengers can enjoy essential comforts while experiencing an affordable travel experience. In the Economy Class cabin, passengers are offered a comfortable journey with ergonomic seats and food and beverage service provided throughout the flight. Passengers can access the in-flight entertainment system through personal screens and explore movie and music options. Additionally, there is a checked baggage allowance of up to 23 kg. You can visit the [VR tour](https://miat.com/en/vrtour) link for a virtual tour of Economy Class.
MIAT Mongolian Airlines - Cancellation & Changes
Cancellation Policy: The ticket cancellation conditions at MIAT Mongolian Airlines vary depending on the class of the ticket. For flexible (flex) class tickets, cancellations can usually be made with a lower penalty, while promotional class tickets may have a "no refund" policy. There is no officially stated free 24-hour cancellation guarantee. For cancellation processes, you can directly contact MIAT reservation offices or the call center.Change Rules: Ticket changes can be applied as date and route changes, but this generally includes fare differences and service fees. Route changes are more restricted and require re-pricing according to the new fare structure. Name changes are usually only allowed for minor spelling mistakes and can be done with documentation.Refund Process: The refund period varies depending on the ticket class and the no-show situation. In the case of a no-show, additional penalties may apply, and refunds may not be possible for promotional tickets. Refunds are generally made to the original payment method, but in some cases, they may also be offered as a coupon/voucher. Refund processes are mostly completed within 7 days.
MIAT Mongolian Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: On MIAT Mongolian Airlines' wide-body aircraft, the seat pitch in Economy Class is generally between 79–81 cm, with a seat width of around 43–45 cm. This class offers a standard recline. In Business Class, more comfort is provided, with a seat pitch ranging from 152–188 cm and a seat width of around 50–55 cm. These seats are fully reclining, making your journey more comfortable. The seat material is typically durable fabrics. On short-haul flights, the seat pitch in Economy Class is around 76–79 cm, with a seat width of 43 cm.In-Flight Entertainment: On MIAT Mongolian Airlines' long-haul flights, there is a personal screen entertainment system available at each seat. In Economy Class, these screens are 23–27 cm in size, while in Business Class, they are 33–39 cm. The entertainment system offers a wide variety of movies, series, music, and map options for passengers. On long-haul flights, USB and 110V outlets are commonly found, especially in Business Class. However, on short-haul flights, some aircraft may have central screens or limited entertainment options. Wi-Fi service is generally offered for a fee, with speed options available.
MIAT Mongolian Airlines - Special Services
Unaccompanied Minor Service: MIAT Mongolian Airlines offers an unaccompanied minor service. This service is mandatory for children aged 5–11 and optional for those aged 12–15. Information about this service must be provided at the time of booking or at least 24 hours before your flight. A fixed service fee is charged for each flight direction.Pregnant Passenger Policy: MIAT imposes flight restrictions for singleton pregnancies after the 36th week. Pregnant passengers must present a medical report to fly between the 28th and 35th weeks. It is recommended to contact the MIAT call center for specific weeks before the flight.Assistance for Disabled Passengers: MIAT provides escort services for passengers with wheelchairs and mobility restrictions at the airport and to the aircraft. These passengers are given priority in case of operational disruptions.Other Services: Limited baby bassinets are provided for families with infants on long-haul flights, and advance reservation is recommended. Priority boarding is offered for Business Class passengers, Blue Sky Mongolia loyalty program members, and passengers with special needs.
MIAT Mongolian Airlines - Pet Transport Policy
Cabin Pet Transport: MIAT Mongolian Airlines allows small dogs and cats to travel in the cabin. Pets must travel in soft carriers that comply with IATA standards. These carriers are designed to fit under the seat in front and are typically 40 x 30 x 20 cm in size. The total weight of the pet along with the carrier must be between 8-10 kg.Cargo/Baggage Section Transport: Larger dogs and pets over 10 kg are transported in hard plastic crates in the cargo section. MIAT charges by weight for pets over 15 kg.Required Documents and Rules: A veterinary health certificate, up-to-date vaccination records, and a microchip are required for pet travel. Different rules apply for service and support animals, but it is important to notify during the reservation. It will be helpful to contact the call center for details before making a reservation.
MIAT Mongolian Airlines - Travel Tips
When traveling with MIAT Mongolian Airlines, we recommend purchasing your ticket as early as possible; this way, you can benefit from more favorable prices and increase your chances of selecting your desired seat. If you are flexible with your dates, flying on weekdays and early in the morning can often be more advantageous. When choosing a seat, if you need more legroom, you might prefer the exit rows or the front rows. There are special lounge options for MIAT passengers at Chinggis Khaan International Airport in Ulaanbaatar, which allows you to relax before your flight. On connecting flights, you can reduce your stress by ensuring that your layover time is long enough. Additionally, with MIAT's mobile app, you can receive notifications about your flight and easily complete your check-in process.
The information on this page about MIAT Mongolian Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official MIAT Mongolian Airlines website. Tripuck cannot be held responsible for any changes to this information.
Hand Luggage / Cabin Luggage: When traveling with MIAT Mongolian Airlines, Business Class passengers are entitled to carry one piece of hand luggage weighing 12 kg and with maximum dimensions of 55 x 40 x 20 cm. Economy Class passengers may travel with one piece of hand luggage weighing 8 kg that adheres to the same size restrictions.
Check-in Options: When traveling with MIAT Mongolian Airlines, you can complete your online check-in process at miat.com.
MIAT Mongolian Airlines operates flights to 12 cities in 11 countries. Japan, Thailand, Germany are among its most popular destinations.
MIAT Mongolian Airlines ticket prices vary by route and date. The current lowest fare starts from £230. Use the search box above for the latest prices.
MIAT Mongolian Airlines offers its passengers meal services based on different classes and flight distances. On long-haul flights, Economy Class passengers are provided with a complimentary hot main meal, salad or snack along with non-alcoholic beverages, while alcoholic beverages may incur a charge on certain routes.
MIAT Mongolian Airlines' loyalty program is called "Blue Sky Mongolia". Under this program, you can earn miles by providing your membership number during the reservation of your MIAT flights.
Cancellation Policy: The ticket cancellation conditions at MIAT Mongolian Airlines vary depending on the class of the ticket. For flexible (flex) class tickets, cancellations can usually be made with a lower penalty, while promotional class tickets may have a "no refund" policy.
Cabin Pet Transport: MIAT Mongolian Airlines allows small dogs and cats to travel in the cabin. Pets must travel in soft carriers that comply with IATA standards.