Norwegian Air Shuttle: founded in 1993 in Norway and initially operated as a local carrier. In 2002, it transitioned to a low-cost carrier model with a Boeing 737 fleet, becoming one of the largest low-cost airlines in Europe. The company is headquartered in Lysaker, Norway, with main operational hubs at Oslo Gardermoen, Copenhagen Kastrup, and Stockholm Arlanda airports.
Norwegian, with IATA code DY, is not a member of global airline alliances such as Star Alliance, oneworld, or SkyTeam; it operates as an independent carrier. The fleet primarily consists of Boeing 737-800 and 737 MAX 8 aircraft. Throughout its history, Norwegian has balanced its fleet structure and flight network, particularly developing an extensive route network within Norway and Northern Europe.
Norwegian Air Shuttle: stands out with its low-cost carrier model. In this model, it offers basic services at affordable prices while charging for additional services. Among the ticket options offered to passengers are packages like LowFare, LowFare+, and Flex. These packages vary in cabin and checked baggage allowances, seat selection, and change flexibility according to the needs of passengers.
Norwegian's reputation is recognized for providing affordable flights while being known for its modern aircraft fleet and customer-oriented service approach. It holds a significant place among low-cost travel alternatives in Europe.
Popular departure routes with Norwegian Air Shuttle
Norwegian Air Shuttle: As one of Europe's leading low-cost airlines, it offers a wide network of destinations. The airline has a strong presence on domestic routes in Norway, operating flights to many cities across Europe, particularly through Oslo Gardermoen, Copenhagen Kastrup, and Stockholm Arlanda. Overall, while the airline primarily serves major cities in Europe, it also operates seasonal flights to some popular holiday destinations.Norwegian: Although it has suspended its intercontinental flights, it continues to offer competitive prices on its routes within Europe. Among its most popular routes are flights from Scandinavia to holiday destinations such as Spain, Italy, and Greece. As an independent carrier, it is not a member of a major airline alliance; however, through codeshare agreements, it collaborates with some partner airlines to provide its passengers with a broader network of connections. This allows passengers to easily transfer to different destinations via hub connections.
Norwegian Air Shuttle - Baggage Policy
Hand Baggage / Cabin Baggage: When flying with Norwegian Air Shuttle, your hand baggage allowance varies according to your ticket type. LowFare ticket holders can carry one small under-seat bag with a maximum weight of 10 kg and dimensions of 30x40x20 cm. LowFare+ passengers are entitled to carry an additional overhead cabin baggage with dimensions of 55x40x23 cm, in addition to the same under-seat bag. The total weight of these two bags must not exceed 10 kg. For Flex ticket holders, the total weight of the two bags can be up to 15 kg.Checked Baggage: Your checked baggage rights on Norwegian Air Shuttle vary according to your ticket type. Checked baggage is generally not included in LowFare tickets, and an additional fee may apply for extra baggage. LowFare+ ticket holders are typically granted one piece of baggage weighing 23 kg, while Flex ticket holders are allowed two pieces of baggage, each weighing 23 kg. The maximum weight for each baggage piece must not exceed 32 kg, and the total checked baggage must not exceed 74 kg.Special Baggage: Special baggage such as sports equipment, musical instruments, and strollers can be transported, but these may generally incur additional charges. Size and weight limits usually apply for special baggage like sports equipment and musical instruments. Strollers and car seats can be transported free of charge on certain ticket types. Wheelchairs are generally transported without an additional fee, but prior notification is required. It is recommended to contact the airline in advance for any special baggage.
Norwegian Air Shuttle - Check-in & Seat Selection
Check-in Options: When traveling with Norwegian Air Shuttle, online check-in typically starts 24 hours before the flight and ends 1-2 hours prior to departure. These times may vary depending on the route and airport of the flight. You can check in via the Norwegian mobile app and save your boarding pass to your phone. Additionally, you have the option to check in through self-service kiosks and traditional counters at many major airports. Counters usually close 40-60 minutes before departure for intra-European flights and 60-75 minutes before for long-haul flights.Seat Selection: Seat selection on Norwegian varies depending on your ticket type. For options like "LowFare," one of the most economical ticket classes, seat selection is generally paid, while more flexible fares may offer it for free or at a discount. Seat selection can be made during online check-in. Emergency exit rows, front rows, and seats offering extra legroom are dynamically priced based on flight distance and route. You can make your travel more comfortable with these options.
Norwegian Air Shuttle - Meal Service
When traveling with Norwegian Air Shuttle, meal service is generally offered for a fee in Economy Class. On short and medium-haul flights, sandwiches, snacks, and hot/cold beverages can be purchased under the "Norwegian Café" concept. On long-haul or international flights exceeding 2 hours and 15 minutes, set menus including hot meals and desserts can be pre-ordered. These menus can be ordered online up to 36 hours before departure. Alcoholic and non-alcoholic beverages, as well as drinks like coffee and tea, are also charged during the flight. Special diet options may be limited on certain routes and in the menu. Therefore, passengers with special dietary requirements are advised to bring their own snacks.
Norwegian Air Shuttle - Loyalty Program
Norwegian Air Shuttle offers "Norwegian Reward" as its loyalty program. In this program, passengers can earn "CashPoints" through flights and services from certain partner brands. The earned points can be used for new ticket purchases and extra services (such as seat selection, baggage, meals). Norwegian Reward offers special benefits for frequent flyers starting from the Base level. When a certain flight or spending threshold is reached, "Reward" benefits come into play; for example, free Fast Track, extra baggage allowance, or earning more CashPoints. Additionally, some bank and credit cards in Norway work in integration with Norwegian Reward to provide extra CashPoints on expenditures. The program can be used not only for Norwegian flights but also through travel and hotel partners.
Norwegian Air Shuttle - Travel Classes
LowFare+: The LowFare+ package offered by Norwegian Air Shuttle provides many advantages that will make your journey more comfortable. With this package, you can bring a small cabin bag measuring 30x40x20 cm and a larger cabin bag measuring 55x23x40 cm, with a total weight limit of 10 kg. Additionally, you have the right to one checked baggage weighing 23 kg.
While LowFare+ offers the option to reserve seats, you can also benefit from services such as Fast Track and Priority Boarding at selected airports. However, tickets under this package are non-refundable. If you wish to change the name on your ticket, a fee of 75 Euros will be charged. Similarly, if you want to rebook your flight, you will need to pay a fee of 75 Euros.
The LowFare+ package is an ideal option for passengers seeking extra comfort and flexibility in addition to basic services. While enjoying your journey, you can take advantage of a wide range of services and experience a faster process at the airport.
Norwegian Air Shuttle - Cancellation & Changes
Cancellation Conditions: Norwegian Air Shuttle's LowFare and LowFare+ fares are generally non-refundable, and no refund is provided for the cancellation of these tickets. The Flex fare, however, is fully refundable and no fees are deducted for cancellations. The right to cancel for free within 24 hours is not a general practice and may be offered in specific promotions.Change Rules: When you wish to change the date or route for LowFare and LowFare+ fares, you will pay a change fee of approximately 65 EUR and any applicable fare difference. Name changes are similarly subject to fees. The Flex fare is more flexible for changes; no fees are charged, only any fare difference is payable.Refund Process: The refund process after ticket cancellation or change typically takes 7-10 business days and refunds are processed according to the original payment method. In the case of no-show, especially with low-cost fares, ticket refunds are generally not provided and the ticket is forfeited.
Norwegian Air Shuttle - Seat Comfort & Entertainment
Seat Comfort and Legroom: Norwegian Air Shuttle typically uses Boeing 737 aircraft for its intra-European and short-haul flights. These aircraft offer a single-class economy configuration, with a seat pitch of approximately 76-79 cm and a seat width of around 43-45 cm. This legroom and seat width are quite sufficient for short flights. The seats are generally made of fabric material and have an ergonomic design. The Boeing 787 Dreamliners used for long-haul flights provided wider legroom and a more advanced seat recline angle, but Norwegian has discontinued these flights.In-Flight Entertainment: On short-haul flights, Norwegian Air Shuttle aircraft generally do not have individual entertainment screens. Entertainment options are limited, with in-cabin announcements and access available through passengers' own mobile devices. Wi-Fi service is common in the short and medium-haul fleet and offers free basic messaging capabilities. For passengers seeking faster internet access, paid package options are available. The 787 Dreamliners used for long-haul flights had more entertainment options, such as personal screens and a wide selection of movies/series, but these services are no longer offered.
Norwegian Air Shuttle - Special Services
Unaccompanied Minor Service: Norwegian Air Shuttle offers an unaccompanied minor service for children aged 5-11. For children aged 12-15, this service is optional. You can request this service during booking and ensure your child's safe travel by paying the service fee.Pregnant Passenger Policy: Pregnant passengers are not accepted on board after the 36th week, while this period may be earlier for multiple pregnancies. A doctor's note or health certificate may be required for travel between the 28th and 36th weeks. This practice is a standard procedure for passenger safety.Assistance for Disabled Passengers: Free assistance services are provided for wheelchair users and passengers with limited mobility both at the airport and on the aircraft. This service should be requested during booking or at least 48 hours before the flight.Other Services: A limited number of baby cradles are available for long-haul flights for passengers traveling with infants, and it is recommended to request them in advance. Additionally, priority boarding service is offered to Flex passengers and economy class passengers who pay an extra fee. VIP/CIP lounge access may be available for Flex ticket holders at certain airports and under affiliated card programs.
Norwegian Air Shuttle - Pet Transport Policy
Cabin Pet Transport: When traveling with Norwegian Air Shuttle, small dogs and cats can be transported in the cabin on certain intra-European routes. However, some countries, such as the UK and Ireland, do not allow pets to be carried in the cabin. The total weight of the pet and the transport bag should generally not exceed 8 kg. The dimensions of the transport bag should be approximately 43×30×20 cm, and a soft-sided bag is preferred. Since the cabin pet quota is limited, it is important to make a reservation in advance when purchasing a ticket.Cargo/Baggage Section Transport: Medium and large dogs, as well as cats exceeding cabin limits, are transported in the cargo section. The transport cage must be large enough for the animal to stand up and turn around comfortably. The cage must be leak-proof and sturdy.Required Documents and Rules: A veterinary health certificate, current vaccination records, and microchip information are required for pets traveling. There are special arrangements for guide and support animals, and these animals are generally accepted without an additional fee. It is necessary to indicate pet transport during the reservation.
Norwegian Air Shuttle - Travel Tips
When traveling with Norwegian Air Shuttle, it is important to make an early reservation to get your ticket at more favorable prices. If you have flexible travel dates, you can find advantageous prices by choosing mid-week or night flights. When selecting your seat, you may prefer the emergency exit row for more legroom or enjoy a comfortable journey in the front rows where there is less movement during the flight. At Oslo Gardermoen Airport, you need to use Terminal 1, which is the main terminal for Norwegian passengers. For connecting flights, carefully check the connection times. Norwegian's mobile app allows you to store your boarding pass, easily track your flight information, and receive real-time updates, so it will be beneficial to download it before your trip.
The information on this page about Norwegian Air Shuttle is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Norwegian Air Shuttle website. Tripuck cannot be held responsible for any changes to this information.
Hand Baggage / Cabin Baggage: When flying with Norwegian Air Shuttle, your hand baggage allowance varies according to your ticket type. LowFare ticket holders can carry one small under-seat bag with a maximum weight of 10 kg and dimensions of 30x40x20 cm.
Check-in Options: When traveling with Norwegian Air Shuttle, online check-in typically starts 24 hours before the flight and ends 1-2 hours prior to departure. These times may vary depending on the route and airport of the flight.
Norwegian Air Shuttle operates flights to 87 cities in 36 countries. Norway, Spain, Italy are among its most popular destinations.
Norwegian Air Shuttle ticket prices vary by route and date. The current lowest fare starts from £116. Use the search box above for the latest prices.
When traveling with Norwegian Air Shuttle, meal service is generally offered for a fee in Economy Class. On short and medium-haul flights, sandwiches, snacks, and hot/cold beverages can be purchased under the "Norwegian Café" concept.
Norwegian Air Shuttle offers "Norwegian Reward" as its loyalty program. In this program, passengers can earn "CashPoints" through flights and services from certain partner brands.
Cancellation Conditions: Norwegian Air Shuttle's LowFare and LowFare+ fares are generally non-refundable, and no refund is provided for the cancellation of these tickets. The Flex fare, however, is fully refundable and no fees are deducted for cancellations.
Cabin Pet Transport: When traveling with Norwegian Air Shuttle, small dogs and cats can be transported in the cabin on certain intra-European routes. However, some countries, such as the UK and Ireland, do not allow pets to be carried in the cabin.