PNG Air Flight Tickets
PNG Air About
PNG Air: PNG Air is a regional airline based in Papua New Guinea and was established in 1987 under the name Milne Bay Air. The airline commenced operations on June 30, 1987. PNG Air's headquarters and main operational base is located at Jackson’s International Airport in Port Moresby, the capital of Papua New Guinea. The company has been listed on the Port Moresby Stock Exchange since 2008 and operates as an independent airline without alliance membership. Fleet: PNG Air's fleet primarily consists of ATR turboprop aircraft. These aircraft are ideal for the short-haul domestic flights that the company focuses on. The airline serves numerous points within Papua New Guinea, but a specific number of destinations is not provided. Therefore, the airline's operations have generally concentrated on local routes within Papua New Guinea. Business Model: PNG Air has a regional/hybrid business model. This entails a more flexible sales structure and limited scale of operations compared to full-service airlines. The company typically offers a single main Economy Class product and charges separately for additional services. These services include options such as extra baggage allowance, seat selection, and flexible ticket changes. PNG Air has become an important part of air travel within Papua New Guinea with its flexible and locally focused service approach.
Popular departure routes with PNG Air
Direct Flights(52)
Popular arrival routes with PNG Air
Direct Flights(52)
PNG Air - Destinations
Papua New Guinea20
Kieta, Kiunga, Popondetta +17
Australia2
Brisbane, Cairns
PNG Air - Destinations
PNG Air: As a regional airline based in Papua New Guinea, it serves many destinations within the country. The main service area is the domestic routes of Papua New Guinea, focusing on short-haul flights. The airline has become a key part of local transportation, particularly connecting the major cities and rural areas of Papua New Guinea.
PNG Air: Operating flights from its hub at Jackson’s International Airport, Port Moresby, it connects to many important cities and regions within the country. Key destinations include major centers such as Port Moresby, Lae, Mount Hagen, Madang, and Rabaul. The airline offers passengers a fast and reliable transportation option with its regular flights between these regions.
Seasonal Routes: For passengers wishing to explore Papua New Guinea's natural and cultural riches, some special seasonal flights may be organized. PNG Air does not have codeshare agreements or global alliance memberships, allowing the airline to operate independently. This situation provides the opportunity to offer flexibility and customized services, particularly focusing on the regional market.
PNG Air - Baggage Policy
Carry-On Baggage: When traveling with PNG Air, each passenger is entitled to 1 piece of carry-on baggage and 1 personal item. The total weight must not exceed 7 kg. The maximum dimensions for carry-on baggage should generally not exceed 105 cm; these dimensions can be considered approximately 48 × 34 × 23 cm or 56 × 36 × 23 cm. It is recommended that your carry-on baggage be in a hard or semi-hard bag that fits in the overhead compartment or under the front seat. Your personal item (such as a small backpack, handbag, or laptop bag) should generally be of a size that fits under the seat. Sharp objects and items like unsealed aerosols cannot be carried in carry-on baggage.
Checked Baggage: The standard free checked baggage allowance for PNG Air passengers is 16 kg. The maximum external dimension for each piece is 158 cm. For passengers with international connections, this allowance may increase to approximately 23 kg, but the maximum limit of 158 cm per piece remains. A single piece of baggage cannot weigh more than 32 kg. Strollers and car seats can be transported free of charge. Fragile, valuable, or electronic items should not be included in checked baggage.
Special Baggage: Special baggage such as sports equipment and musical instruments can be transported, but may generally require an additional fee. While strollers and car seats are transported free of charge, it is advisable to contact the airline in advance for the transport of other special equipment. The sizes and weights of special items to be transported must comply with standard baggage rules. Wheelchairs can generally be transported free of charge if notified in advance.
PNG Air - Check-in & Seat Selection
Check-in Options: Passengers traveling with PNG Air typically check in at the airport. Airport counters open approximately 60-90 minutes before the flight's departure time and close 30-40 minutes before departure. These times are estimated based on general aviation practices. PNG Air does not specify a clear procedure for the online check-in process in the traditional sense. After completing your check-in, you usually receive your boarding pass in paper form. There is no information available regarding self check-in options such as mobile apps or kiosks.
Seat Selection: Seat selection is a process that passengers undertake when purchasing tickets or during check-in. Seat selection can be made according to the fare types offered by PNG Air. However, there is no specific information on whether seat selection is free of charge. While the option to select a seat is generally not available during online check-in, this option may be considered during check-in at the airport. Premium seat options may be offered with advantages such as extra legroom, but there is no definitive information on this point. Passengers are advised to check in early at the airport for a more comfortable travel experience.
PNG Air - Meal Service
On flights operated by PNG Air, meal service is generally limited to light refreshments. Passengers are welcomed with complimentary snacks and hot or cold beverages during short-haul flights. A full hot meal service is not standard practice on the airline's flights, so a detailed menu should not be expected. Although special meal options such as vegetarian, vegan, halal, or kosher are not officially listed to meet passengers' dietary requirements, it is possible to communicate such requests by contacting the reservation center prior to the flight. PNG Air's aircraft do not feature a branded café concept or a pre-ordered paid menu program, so the catering service is mostly provided as a simple service included in the fare.
PNG Air - Loyalty Program
PNG Air does not offer a traditional loyalty or frequent flyer program. Instead, it provides benefits to frequent travelers through flexible fares and "Flexible/Corporate" fare classes. These fares create a structure that can replace a loyalty program by offering flexibility and ease of changes, especially for corporate clients. Direct corporate agreements with PNG Air create a type of loyalty benefit for frequent travelers by providing them with more flexibility and convenience. Classic loyalty program features such as credit card partnerships or mileage accumulation are not offered by this airline.
PNG Air - Travel Classes
Basic: The Basic class is PNG Air's most economical option and is ideal if you do not plan to change your travel dates. In this class, you have a 7 kg carry-on baggage allowance. Checked baggage can be purchased for an additional fee; a bag up to 16 kg costs 100 PGK. An extra bag can be carried for 200 PGK. There is a charge of 100 PGK for seat selection, and priority boarding is not offered. Changes to flights or dates are not allowed in this class, and tickets are non-refundable. In case of a no-show, the full fare is lost. No discounts are offered for children and infants.
Value: The Value class is an option that balances price and flexibility. You are entitled to carry up to 7 kg of carry-on baggage. For checked baggage, a bag up to 16 kg can be carried for 50 PGK. Extra baggage is accepted for a fee of 150 PGK. Seat selection starts at 50 PGK. Flight or date changes are possible, but in case of a no-show, the full fare is lost. A 10% discount is applied for children and a 50% discount for infants.
Flexible: The Flexible class offers more flexibility when you need to make changes to your travel plans. You have a 7 kg carry-on baggage allowance and a checked baggage allowance of up to 23 kg. Extra baggage can be carried for 100 PGK. In this class, seat selection is included in the fee, and priority boarding is not offered. Flight changes can be made, and ticket refunds are possible before departure for a fee of 165 PGK. A 25% discount is provided for children and a 75% discount for infants.
Corporate: The Corporate class offers maximum flexibility and extra benefits for business and official travel. In addition to a 7 kg carry-on baggage allowance, you are entitled to two checked bags of up to 23 kg. An additional baggage fee of 50 PGK applies. Priority boarding and seat selection are included. Flight changes can be made, and ticket refunds are possible before departure for a fee of 110 PGK. In case of a no-show, the reservation can be reactivated for 110 PGK within 48 hours. A 25% discount is offered for children and a 90% discount for infants.
PNG Air - Cancellation & Changes
Cancellation Conditions: PNG Air offers different cancellation conditions for each of its four main fare types: Basic, Value, Flexible, and Corporate. Cancellation and refund rights for Basic fares are generally limited or penalized. Value fares offer partial refund or penalty-deducted refund options for cancellations. The most flexible package, Flexible fares, allows for a significant refund in case of cancellation. Corporate fares provide more flexible cancellation conditions based on corporate agreements. The 24-hour free cancellation right is not officially stated.
Change Rules: Changes to Basic fares can be made for a specific fee, while changes to flight dates and times for Value fares are possible with a lower penalty. Flexible fares allow for date and route changes on many routes with low or no penalty. Corporate fares offer more flexible change options. Name changes are generally a type of change that is not permitted.
Refund Process: Refund requests are typically made through the channel that sold the ticket and are reflected in the original payment method within 7–21 days, depending on the bank. In the case of a no-show, in most fare types, the ticket is considered largely unused, and only a portion of the taxes may be refunded. Passengers are advised to carefully review the relevant fare rules before making a reservation.
PNG Air - Seat Comfort & Entertainment
Seat Comfort and Legroom: PNG Air typically operates domestic and short-haul regional flights in Papua New Guinea, thus its aircraft are configured in a single class (Economy). The seat pitch on these aircraft generally ranges from 76 to 79 cm, while the seat width is approximately 43 to 45 cm. The seats have a standard manual recline angle and can lean back about 10 to 12 degrees. The seats are usually made of durable fabric material, providing a comfortable seating experience. Since Business or Premium class services are not commonly offered, passengers are generally subject to a single seat standard.
In-Flight Entertainment: Due to the short-haul flight profile of PNG Air, there is no comprehensive in-flight entertainment system available. Passengers are encouraged to use their personal devices to provide their own entertainment. There are no built-in personal screens or entertainment systems on the aircraft. There is no information available regarding in-flight Wi-Fi service, so it can be assumed that Wi-Fi access is likely unavailable or limited. USB ports or electrical outlets are generally not found in the seats, so passengers are advised to fully charge their devices before the flight.
PNG Air - Special Services
Unaccompanied Minor Service: PNG Air offers special services for unaccompanied children aged 6 to 11. Children in this age group can travel unaccompanied to certain destinations. During the booking of children's tickets, an "Unaccompanied Minor" form must be filled out, and this form must match the identity of the parent or guardian at both airports. It should be noted that unaccompanied child bookings cannot be made online.
Pregnant Passenger Policy: Pregnant passengers traveling with PNG Air must present a doctor's report after the 28th week. There is a possibility that travel may not be accepted in later stages of pregnancy, especially after the 36th week. Therefore, it is important for pregnant passengers to confirm their health status before traveling.
Assistance for Disabled Passengers: Free assistance is provided for wheelchair and mobility-impaired passengers when notified in advance. Passengers should specify the assistance they will need during the booking process, allowing the airline to make the necessary arrangements.
Other Services: Baby cradle service is typically limited or unavailable in ATR cabins. Priority boarding is offered to passengers needing special assistance and families with infants. VIP/CIP services and charter requests can be obtained through a separate charter unit. Special arrangements can be made for group bookings.
PNG Air - Pet Transport Policy
Cabin Pet Transport: PNG Air generally does not allow pets to be transported in the cabin. However, in special circumstances, small pets can be transported with prior written approval. In this case, the total weight of the transport container must not exceed 7-8 kg and must be a maximum of 55 × 40 × 23 cm in size. The transport container should be designed to fit under the seat.
Cargo/Baggage Section Transport: Large pets are transported in the cargo section. Animals must be in secure, ventilated, lockable cages that comply with IATA standards. The total weight inside the cage must not exceed 32 kg. Special arrangements may be required for heavier animals.
Required Documents and Rules: A veterinary health certificate and current vaccination records must be presented to transport pets. Special policies may apply for guide and support animals. It is important to provide additional information during the documentation and reservation process for these animals. Before the journey, pet transport requests must be communicated to the airline.
PNG Air - Travel Tips
Tips for the Best Experience When Traveling with PNG Air: To have the best experience while traveling with PNG Air, booking your tickets in advance can help you find more affordable options. Having flexible travel dates can assist you in taking advantage of fluctuations in ticket prices. When choosing seats, you may prefer the exit rows that offer extra legroom or consider sitting in the front rows for a quicker exit after the flight. PNG Air typically uses Jacksons International Airport in Port Moresby, so checking your terminal information in advance can save you time. If you have a connecting flight, carefully plan your layover times. PNG Air's mobile app allows you to track flight information and enables quick check-in.
The information on this page about PNG Air is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official PNG Air website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 25 July 2026
PNG Air - Contact Information
Frequently Asked Questions
Carry-On Baggage: When traveling with PNG Air, each passenger is entitled to 1 piece of carry-on baggage and 1 personal item. The total weight must not exceed 7 kg.
Check-in Options: Passengers traveling with PNG Air typically check in at the airport. Airport counters open approximately 60-90 minutes before the flight's departure time and close 30-40 minutes before departure.
PNG Air operates flights from many domestic and international airports. Check the popular routes section on our page for current route information.
PNG Air ticket prices vary by route and date. The current lowest fare starts from £∞. Use the search box above for the latest prices.
On flights operated by PNG Air, meal service is generally limited to light refreshments. Passengers are welcomed with complimentary snacks and hot or cold beverages during short-haul flights.
PNG Air does not offer a traditional loyalty or frequent flyer program. Instead, it provides benefits to frequent travelers through flexible fares and "Flexible/Corporate" fare classes.
Cancellation Conditions: PNG Air offers different cancellation conditions for each of its four main fare types: Basic, Value, Flexible, and Corporate. Cancellation and refund rights for Basic fares are generally limited or penalized.
Cabin Pet Transport: PNG Air generally does not allow pets to be transported in the cabin. However, in special circumstances, small pets can be transported with prior written approval.
