Sky Express: Sky Express is an airline founded in 2005, with its headquarters located in Athens, the capital of Greece. The airline operates independently and is not a member of any airline alliance, with its main hub being Athens Eleftherios Venizelos Airport (ATH). The fleet of Sky Express primarily consists of Airbus A320 family aircraft, which provides efficiency and modernity in operations. The company serves approximately 33-34 destinations, mainly operating flights to destinations within Greece and neighboring countries.
Business Model: Looking at its business model, Sky Express can be defined as a hybrid carrier; it combines features of both full-service and low-cost airlines. By offering flexible pricing options to its passengers, it caters to various travel needs. The airline's fare brands include SKY joy, SKY joy+, SKY enjoy, and BLISS+. SKY joy is the most economical package that meets basic needs, while SKY joy+ offers more baggage allowance and flexibility. SKY enjoy stands out with extra services and baggage options, whereas BLISS+ is highlighted as a true business-class product offered on certain routes.
Customer Satisfaction: Sky Express is known for its emphasis on customer satisfaction and flexible service packages. By providing services like quick baggage delivery, it aims to make the travel experience more comfortable and stress-free. These features make Sky Express unique among airlines in Greece and the surrounding region.
Sky Express: As a Greece-based airline, it primarily focuses on domestic and European destinations. Sky Express: Based at Athens Eleftherios Venizelos Airport, Sky Express operates flights to approximately 33-34 destinations. Sky Express: The airline has established a wide network among Greece's popular holiday islands and cities, particularly offering frequent flights from Athens to destinations such as Mykonos, Santorini, Crete, and Rhodes. Sky Express: In Europe, it flies to selected cities in countries like Italy, Germany, and Cyprus. Sky Express: To respond to the seasonal increase in tourism demand, more flights are operated to tourist centers like Crete and Corfu during the summer months. Sky Express: Although the airline is not yet a member of a major global alliance, it offers flexible and competitive services as an independent carrier. Sky Express: This situation provides passengers with quick and direct connections, especially for travel within Greece.
Sky Express - Baggage Policy
Hand Luggage / Cabin Luggage: When traveling with Sky Express, you are entitled to one piece of hand luggage for all fare types. The maximum weight of this hand luggage is generally 8 kg, and its dimensions are around 55 x 40 x 23 cm. These dimensions are particularly important due to the narrow overhead compartments on ATR aircraft. Additionally, a small personal item (such as a handbag or laptop bag) is also accepted free of charge and should be approximately 35 x 20 x 20 cm to fit under the seat.Checked Baggage: Sky Express allows a maximum of 5 pieces of baggage per passenger, with a maximum weight limit of 32 kg for each piece. The SKY joy fare type generally does not include checked baggage and can be purchased for an additional fee. SKY joy+ typically offers 1 piece of checked baggage (approximately 23 kg), while SKY enjoy is a more flexible package that can allow at least 1, sometimes 2 pieces (each approximately 23 kg) of baggage on domestic flights.Special Baggage: Sports equipment, musical instruments, and other special baggage fall under the "special baggage" category at Sky Express. These types of baggage are pieces that weigh up to 32 kg and have a total dimension greater than 156 cm. While strollers and car seats can generally be transported free of charge, additional fees may apply for sports equipment and large musical instruments. Wheelchairs are usually transported free of charge, but prior notification is recommended.
Sky Express - Check-in & Seat Selection
Check-in Options: When traveling with Sky Express, online check-in opens 48 hours before departure and continues until 2 hours before the flight. This provides you with a wide time frame for seat selection and boarding pass processing. Additionally, you can easily check in using the Sky Express mobile app. At the airport, you have the option to check in at kiosks and counters. You can keep your boarding pass on your mobile device or obtain a printed copy. The automatic check-in feature is not yet available.Seat Selection: Seat selection on Sky Express is generally free, but certain seats, especially those in emergency exit rows or premium seats offering extra legroom, may incur an additional fee. You can also select your seat during online check-in. If you are looking for more comfort, you may prefer seats in the front rows or those close to the emergency exit door. However, these seats may be subject to an extra charge. For Business Class passengers, seat selection is always free and offers a wider range of options.
Sky Express - Meal Service
Sky Express offers its passengers a variety of meal options depending on flight duration and class. Economy Class passengers typically have food and beverages available for an additional fee. The menu offered during the flight may include options such as sandwiches, snacks, and hot or cold drinks. On long-haul flights, food and beverage options are presented in a wider range, and passengers have the opportunity to pre-order.
For passengers with special dietary requirements, special meal options such as vegetarian, vegan, gluten-free, halal, and kosher are available. To obtain these types of meals, it is generally necessary to contact the airline in advance and place a pre-order a certain period before the flight. Business Class passengers can enjoy a wider and higher quality menu free of charge.
Sky Express - Loyalty Program
Sky Express offers a flexible product called "SKY Forward" instead of a traditional mile program. This system allows passengers to make flight expenditures of a certain amount by purchasing a package. SKY Forward provides passengers with the opportunity to use different flight options flexibly throughout the year. This way, frequent travelers can plan their journeys more efficiently within Sky Express's extensive flight network. Unlike traditional loyalty programs, SKY Forward offers a spending-based usage instead of a specific membership level or points system. This flexibility makes it easier for passengers to travel according to their needs.
Sky Express - Travel Classes
SKY joy: SKY joy, the basic package of Sky Express, is designed for passengers who prefer flexibility in their travels. This package includes cabin baggage service, while additional services such as checked baggage and seat selection are generally subject to extra fees. In-flight catering and entertainment options are limited, and passengers have the opportunity to purchase additional services according to their needs.SKY joy+: The SKY joy+ package is ideal for passengers seeking more flexibility and comfort. This package offers a higher baggage allowance and provides advantages in seat selection and additional baggage options. Travelers with SKY joy+ can access a wider range of services compared to SKY joy.SKY enjoy: The SKY enjoy package offers more comprehensive services and is designed to make your journey more comfortable. This package includes free under-seat baggage, and there is also a fast baggage delivery service available for domestic flights within Greece. In other markets, this service may be subject to additional fees. Additionally, passengers can benefit from a wider selection of seats and catering options.Bliss+: The BLISS+ package is Sky Express's true business class product and is offered only on specific routes. This package is available on the ATH-SKG, ATH-HER, ATH-CHQ, and ATH-RHO routes, during Airbus operations. BLISS+ passengers can enjoy premium services such as spacious seats, quality catering, and priority service. This package is an excellent option for business travelers and those seeking comfort.
Sky Express - Cancellation & Changes
Cancellation Policy: Ticket cancellation at Sky Express varies depending on the ticket class and fare type. While some special circumstances may offer free cancellation options, cancellation processes for standard tickets generally require a processing fee. A general rule stating free cancellation within 24 hours has not been explicitly provided.Change Rules: Changes to dates and routes on tickets can be made through Sky Express's call center. Name changes are accepted only in certain limited cases and with a service fee of 10 EUR per person. Flexible ticket options provide fee advantages for changes, while minor corrections related to first name, last name, or middle name are accepted.Refund Process: For completely unused tickets, there is a right to a refund within 12 months from the ticket issuance date. For partially used tickets, this period is 12 months from the first travel date. Refunds are generally processed using the original payment method. In the case of a no-show, penalties will apply per segment, and therefore, it is recommended to cancel your reservation.
Sky Express - Seat Comfort & Entertainment
Seat Comfort and Legroom: Sky Express aircraft are generally designed to provide a comfortable travel experience. Economy Class seats offer approximately 76-81 cm of legroom, while their widths average 43-45 cm. The seats are typically fabric-covered and have a certain recline angle, which provides adequate comfort on short and medium-haul flights. Business Class seats, on the other hand, offer a wider legroom and seat width, making them ideal for passengers seeking more comfort. In this class, the seats are usually leather-covered and have a greater recline angle.In-Flight Entertainment: As Sky Express focuses on short and medium-haul flights, it does not offer in-flight entertainment systems. Passengers can use their own devices to provide their own entertainment. Wi-Fi access is also not available, so passengers are advised to download their own content in advance. Since there are no USB or electrical outlets at the seats, bringing a portable charger may be beneficial. Although there are no entertainment apps or personal screens, passengers can make their travel more enjoyable through their own devices.
Sky Express - Special Services
Unaccompanied Minor Service: Sky Express offers special services for unaccompanied child passengers aged 5 to 12. To ensure your child's safe travel, the unaccompanied minor service must be requested at the time of booking. Children met by a special staff member at the airport are kept under supervision throughout the flight and until they reach their destination.Pregnant Passenger Policy: Pregnant passengers traveling with Sky Express must provide a doctor's report from the 28th week of pregnancy. Flights are generally not recommended after the 36th week. The report must indicate how many weeks pregnant the passenger is and confirm that there are no conditions preventing travel.Assistance for Disabled Passengers: Wheelchair service and additional assistance options are available for disabled passengers. It is recommended that passengers needing assistance specify their requests at the time of booking. Support is provided throughout the flight and at the airport.Other Services: Sky Express offers crib service for families with infants, while VIP/CIP services are also available on certain flights. You can experience a comfortable travel experience with priority boarding and meet-and-greet services. Special discounts and flexible payment options are available for group bookings.
Sky Express - Pet Transport Policy
Pet Transportation in Cabin: When traveling with Sky Express, small dogs and cats can be transported in the cabin in an approved carrier. The total weight of the animal and the carrier is generally accepted to be around 8 kg. Since the carrier must fit under the seat, it is expected to be approximately 40 x 30 x 20 cm in size. As the number of pets that can be transported in the cabin is limited, prior notification during the reservation is mandatory.Transportation in Cargo/Baggage Section: For transporting larger dogs, an IATA-approved crate is required. The crate should be sized so that the animal can stand up and turn around comfortably, with a total weight generally accepted up to 32 kg. Since the cargo door and compartment dimensions of ATR aircraft are limited, sizes should be checked in advance.Required Documents and Rules: When traveling with pets, a current veterinary health certificate and complete vaccination records for the animal are required. Microchip implantation may also be mandatory. Special policies may apply for guide or support animals. Pet transportation reservations must be made during the ticket purchasing process.
Sky Express - Travel Tips
Traveling with Sky Express: Booking your tickets in advance can help you find better prices. Being flexible with your travel dates is also advantageous. If you are looking for more space when choosing a seat, you might prefer the emergency exit rows. Sitting at the front of the plane can help you exit quickly after landing, while the back sections are generally quieter. Sky Express usually departs from the main terminals of major airports, so be sure to check your terminal information in advance. For connecting flights, leaving a minimum of 2 hours ensures a safe transfer. You can check in through Sky Express's mobile app and receive real-time flight updates. Additionally, you can select your seat through the app to make your journey even more comfortable.
The information on this page about Sky Express is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Sky Express website. Tripuck cannot be held responsible for any changes to this information.
Hand Luggage / Cabin Luggage: When traveling with Sky Express, you are entitled to one piece of hand luggage for all fare types. The maximum weight of this hand luggage is generally 8 kg, and its dimensions are around 55 x 40 x 23 cm.
Check-in Options: When traveling with Sky Express, online check-in opens 48 hours before departure and continues until 2 hours before the flight. This provides you with a wide time frame for seat selection and boarding pass processing.
Sky Express operates flights to 45 cities in 19 countries. Greece, Germany, Italy are among its most popular destinations.
Sky Express ticket prices vary by route and date. The current lowest fare starts from £38. Use the search box above for the latest prices.
Sky Express offers its passengers a variety of meal options depending on flight duration and class. Economy Class passengers typically have food and beverages available for an additional fee.
Sky Express offers a flexible product called "SKY Forward" instead of a traditional mile program. This system allows passengers to make flight expenditures of a certain amount by purchasing a package.
Cancellation Policy: Ticket cancellation at Sky Express varies depending on the ticket class and fare type. While some special circumstances may offer free cancellation options, cancellation processes for standard tickets generally require a processing fee.
Pet Transportation in Cabin: When traveling with Sky Express, small dogs and cats can be transported in the cabin in an approved carrier. The total weight of the animal and the carrier is generally accepted to be around 8 kg.