Super Air Jet Flight Tickets
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Super Air Jet About
Super Air Jet: Super Air Jet is a carrier established in Indonesia in 2021, notable for its low-cost airline model. The airline's headquarters is located in Jakarta, while Jakarta Soekarno-Hatta International Airport serves as its main operational base. As part of the Lion Air Group, Super Air Jet aims to provide an affordable yet quality flight experience targeted at modern generations as a new entrant in the market. Super Air Jet: The airline operates independently and is not a member of any global airline alliances. With a fleet size of approximately 35-45 aircraft, the airline primarily uses Airbus A320-200 model narrow-body aircraft. These aircraft typically have a seating capacity of 180 and operate with a single-class configuration. Super Air Jet: The airline's flight network mainly focuses on domestic routes within Indonesia. It operates flights to major cities such as Jakarta, Surabaya, Medan, and Makassar, as well as tourist destinations like Bali. In total, there are approximately 25-35 domestic destinations, and limited regional or international flight trials are occasionally conducted. Super Air Jet: By adopting a low-cost carrier (LCC) model, the airline keeps ticket prices low and offers additional services for a fee. With this business model, the annual passenger count is expected to be between 3-5 million. The airline provides flexible travel options to its passengers by offering different fare rules and additional service packages within a single cabin structure.
Popular departure routes with Super Air Jet
Direct Flights(7)
PekanbaruKuala Lumpur
1.837 ₺
BatamBandar Lampung
3.790 ₺
BatamYogyakarta
3.847 ₺
JakartaBanjarmasin
HoustonSurabaya
HoustonYogyakarta
BanyuwangiJakarta
Connecting Flights(4)
Popular arrival routes with Super Air Jet
Direct Flights(7)
PekanbaruKuala Lumpur
1.837 ₺
BatamBandar Lampung
3.790 ₺
BatamYogyakarta
3.847 ₺
JakartaBanjarmasin
HoustonSurabaya
HoustonYogyakarta
BanyuwangiJakarta
Connecting Flights(4)
Super Air Jet - Destinations
Indonesia7
Banjarmasin, Batam, Jakarta +4
Malaysia1
Kuala Lumpur
Super Air Jet - Destinations
Super Air Jet: Super Air Jet is a low-cost airline based in Indonesia, primarily focusing its flight network on domestic routes within Indonesia. It operates flights to major cities such as Jakarta, Surabaya, Medan, and Makassar, as well as to popular holiday destination Bali and other secondary locations, with approximately 25-35 domestic destinations. As a young carrier, the company primarily serves the Indonesian market and responds to travel demands within the country.
Super Air Jet's main hub: Super Air Jet's main hub is Soekarno-Hatta International Airport in Jakarta. Flights from this hub offer passengers a wide connection network and transfer opportunities. The airline operates with limited trial routes to international destinations. Instead of intercontinental flights, it emphasizes regional flights, which indicates a strategy aligned with the company's low-cost model. Since the airline is not a member of global alliances, it has limited codeshare partnerships; however, as part of the Lion Air Group, it may offer collaboration opportunities on some domestic and regional routes.
Super Air Jet - Baggage Policy
Carry-On Baggage: When traveling with Super Air Jet, each passenger is entitled to 1 piece of carry-on baggage. The maximum weight of this baggage is 7 kg, and the dimensions are 40 x 30 x 20 cm. Baggage of these dimensions must fit in the overhead compartments or under the seat. Additionally, passengers can carry 1 personal item in addition to their carry-on baggage. Personal items are typically a handbag, laptop bag, or small backpack, which can be placed under the seat.
Checked Baggage: Adult and child passengers traveling in Economy Class are entitled to 20 kg of free checked baggage. However, infants do not have a free checked baggage allowance; infants can only carry 1 cabin baggage and 1 personal item. The maximum weight per piece of checked baggage is 32 kg. This limit is not exceeded for safety reasons. If you need additional baggage, you can purchase extra baggage in advance with the "prepaid baggage" service.
Special Baggage: Sports equipment, musical instruments, and other large items are generally transported as checked baggage or cargo. A limit of 32 kg per piece applies to such equipment, and compliance with hazardous materials regulations is important. Items like strollers or car seats can usually be transported for free. You can consider the special transport options offered by the airline for your large and fragile items.
Super Air Jet - Check-in & Seat Selection
When traveling with Super Air Jet, you can easily complete your check-in procedures via the BookCabin app or website. Online check-in starts 11 hours before your flight and ends 30 minutes before departure. During this time, you can complete your process with your PNR code and identity or passport information for both domestic and international flights. After check-in, you can create an e-boarding pass and show it from your smartphone. However, it is recommended to print a copy as a backup. At the airport counters, check-in for domestic flights starts 2 hours before departure and ends 30 minutes before.
Seat selection can be made during check-in based on availability. Paid or free seat selection may vary depending on the type of ticket purchased. Premium seat options, such as extra legroom seats or emergency exit rows, can usually be chosen for an additional fee. Before your trip, you can make your seat preference to make your flight more comfortable.
Super Air Jet - Meal Service
Super Air Jet: as a low-cost airline, offers meal service on a sales-based model during its flights. Passengers can purchase various snacks and beverages from the cabin crew instead of the standard complimentary hot meal service. On short and medium-haul flights, water, tea, coffee, and simple packaged products are usually available for a fee, and the prices of these products may vary depending on the route and promotions.
Pre-Booked Meals (PBM / Makanan Pra-Pesan): system is available for passengers with special dietary needs. With this system, passengers can order hot meals or special menu items online at least 24 hours before the scheduled departure time. The menu typically includes halal options, and vegetarian choices are also offered on some routes. However, more specific dietary options such as vegan and kosher may not always be available.
Super Air Jet - Loyalty Program
Super Air Jet: does not offer a traditional loyalty program. It is important to note that this airline does not have any mileage or points-based system. Passengers cannot earn miles or points from flights to redeem for free flights or other benefits. As a low-cost airline, Super Air Jet does not provide status-based privileges such as elite membership levels or special advantages. There is also no opportunity to earn or spend miles with partner airlines. Therefore, passengers are advised to plan their travel without the expectation of benefiting from privileges or loyalty program advantages.
Super Air Jet - Travel Classes
Economy Class: Super Air Jet, as an airline offering low-cost travel options, typically operates with a single class. With the Economy Class option, passengers can travel at affordable prices and benefit from services that meet their basic needs. In this class, in-flight entertainment systems may be limited, and food and beverage service is usually charged separately. Baggage allowance is generally limited with low-cost airlines, but carry-on luggage and checked baggage up to a certain weight may be provided.
Low-Cost Model: Super Air Jet aims to provide passengers with a flexible and economical travel experience within the framework of the low-cost airline model. In this model, passengers only pay for the services they need, making ticket prices more affordable. Many additional services, from seat selection to baggage allowances, can be personalized according to passenger preferences. This way, you can tailor your travel to fit your budget.
Super Air Jet - Cancellation & Changes
Cancellation Policy: Super Air Jet does not offer a free cancellation option for most promotional tickets due to its low-cost model. Generally, cancellations are processed with a penalty refund. For cancellations made more than 72 hours before departure, approximately 25% is deducted from the base fare, while for cancellations made less than 4 hours before departure, this deduction rises to about 90%. Taxes and mandatory insurances are fully refundable. There is no unconditional free cancellation right offered within 24 hours.
Change Rules: Date and time changes on tickets can usually be made for a fee difference and service charge. However, route and name changes are generally not possible and require the purchase of a new ticket. In the case of a flight being rescheduled by the airline, passengers can make a free date change or request a full refund without penalty.
Refund Process: Refund transactions are completed within a maximum of 15 business days for cash purchases and within a maximum of 30 business days for card payments. In the case of a no-show, a large portion of the ticket price is forfeited, and only the taxes can be refunded.
Super Air Jet - Seat Comfort & Entertainment
Seat Comfort and Legroom: Super Air Jet operates with a single-class economy cabin. Passengers encounter a typical 3-3 configuration in narrow-body aircraft. The seat pitch varies between approximately 71-76 cm, while the seat widths between armrests are around 43-46 cm. These measurements provide passengers with average legroom and comfort. The seats have a limited recline angle, typically offering a recline of 10-15°. In aircraft using classic slim-line seats, the seat material is generally preferred to be durable fabric.
In-Flight Entertainment: Super Air Jet aircraft typically do not have a comprehensive entertainment system with personal screens. Due to the short and medium-haul flight network, passengers are expected to provide their own entertainment using their devices. In-flight Wi-Fi service is not offered; therefore, passengers do not have internet access. Some new aircraft may have limited USB outlets, but this is not a standard feature. In terms of entertainment, passengers are advised to preload their devices with content before traveling.
Super Air Jet - Special Services
Unaccompanied Minor Service: Super Air Jet offers unaccompanied minor service for children aged 5 to 12 years. Passengers wishing to benefit from this service must indicate their request at the time of booking. For young passengers aged 12 to 16, optional assistance services may be provided. A specific service fee is charged for both cases.
Pregnant Passenger Policy: Pregnant passengers traveling with Super Air Jet can fly without any additional documentation up to the 28th week. However, passengers traveling between the 28th and 35th weeks are required to provide a doctor's note. After the 36th week, acceptance for flight may be denied or strict medical conditions may apply.
Assistance for Disabled Passengers: Wheelchairs and other mobility aids are provided free of charge by Super Air Jet. Passengers wishing to utilize these services are advised to communicate their requests during booking or at airport check-in.
Other Services: Baby cradles are available in limited numbers on narrow-body aircraft and can be provided with prior reservation. Priority boarding is given to passengers needing special assistance, families with accompanied young children, and passengers purchasing certain fare classes or additional services. Although VIP/CIP lounge services are not offered directly by the Super Air Jet brand, passengers can benefit from such services at airports.
Super Air Jet - Pet Transport Policy
Cabin Pet Transport: Super Air Jet generally does not transport pets in the cabin as it is a low-cost Indonesian airline. However, if such a service is offered, the total weight of the pet along with the carrier should not exceed 8-10 kg. The dimensions of the carrier are typically 40 x 30 x 20 cm, and the bag must be leak-proof, ventilated, and able to fit under the seat.
Cargo/Baggage Section Transport: In cases where pet transportation is allowed, animals are usually transported in the ventilated baggage or cargo section under "live animal" status. The cage should be large enough for the animal to move comfortably and made of unbreakable material.
Required Documents and Rules: For pet transportation, a veterinary health certificate, current vaccination records, and microchip information may be required. There may be special policies for guide or support animals. It is important to indicate your pet transportation request during the reservation process. However, since this airline generally does not transport pets, it is recommended to contact the call center before making a reservation.
Super Air Jet - Travel Tips
Consider making an early reservation to catch the best ticket prices on Super Air Jet. Traveling with flexible dates can help you find more affordable prices. When choosing your seat, you may prefer the exit row if you need more legroom. If you want to board the plane faster, it might make sense to reserve seats in the front rows. Super Air Jet typically operates from specific terminals, so check your terminal information before heading to the airport. If you have connecting flights, make sure that your layover time is sufficient. Super Air Jet's mobile app offers useful features such as booking tickets, completing check-in procedures, and tracking flight status. This app can provide convenience throughout your journey.
The information on this page about Super Air Jet is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Super Air Jet website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 27 July 2026
Super Air Jet - Contact Information
Frequently Asked Questions
Carry-On Baggage: When traveling with Super Air Jet, each passenger is entitled to 1 piece of carry-on baggage. The maximum weight of this baggage is 7 kg, and the dimensions are 40 x 30 x 20 cm.
When traveling with Super Air Jet, you can easily complete your check-in procedures via the BookCabin app or website. Online check-in starts 11 hours before your flight and ends 30 minutes before departure.
Super Air Jet operates flights from many domestic and international airports. Check the popular routes section on our page for current route information.
Super Air Jet ticket prices vary by route and date. The current lowest fare starts from £31. Use the search box above for the latest prices.
Super Air Jet: as a low-cost airline, offers meal service on a sales-based model during its flights. Passengers can purchase various snacks and beverages from the cabin crew instead of the standard complimentary hot meal service.
Super Air Jet: does not offer a traditional loyalty program. It is important to note that this airline does not have any mileage or points-based system.
Cancellation Policy: Super Air Jet does not offer a free cancellation option for most promotional tickets due to its low-cost model. Generally, cancellations are processed with a penalty refund.
Cabin Pet Transport: Super Air Jet generally does not transport pets in the cabin as it is a low-cost Indonesian airline. However, if such a service is offered, the total weight of the pet along with the carrier should not exceed 8-10 kg.
