Tigerair Taiwan: Tigerair Taiwan is a low-cost airline based in Taiwan, established in 2014, and operates as the country's first and only low-cost carrier (LCC). Its headquarters is located in Taoyuan City, Dayuan District, while its main operational base is Taoyuan International Airport (TPE). The airline has a broad flight network, particularly focusing on Japan and South Korea, and holds the position of the national carrier with the most destinations flying from Taiwan to these countries.
Tigerair Taiwan: Tigerair Taiwan is not a member of major global airline alliances such as Star Alliance, Oneworld, or SkyTeam and operates as an independent LCC. Its fleet consists of approximately 15-20 Airbus A320 and A320neo narrow-body aircraft, which are configured in a single-class economy layout. Each aircraft has about 180 seats. The flight network covers destinations such as Japan, South Korea, Macau, Thailand, the Philippines, and Vietnam, serving a total of approximately 25-35 destinations.
Tigerair Taiwan: In the post-pandemic period, Tigerair Taiwan caters to strong regional demand by transporting 2-4 million passengers annually. The targeted operating revenue for 2024 is around NT$16.4 billion, reflecting the company's success in the low-cost carrier segment. The airline's tickets are offered in branded packages arranged according to different flexibility and additional services, which is a common practice in the LCC sector.
Tigerair Taiwan: Based in Taiwan, Tigerair Taiwan is a low-cost airline offering a wide network of destinations in Asia. The airline operates flights to approximately 25-35 destinations, particularly standing out with its extensive flight network to Japan and South Korea. With its main hub at Taoyuan International Airport (TPE) in Taiwan, Tigerair Taiwan is the Taiwanese carrier with the most points flying to these two countries, providing direct flights to many locations in Japan and Korea.
The airline also offers connections to other significant Asian destinations such as Thailand, the Philippines, Vietnam, and Macau. Although Tigerair Taiwan is not a member of a major global airline alliance, it provides competitive travel options as an independent low-cost carrier. Seasonally, especially during the summer months, it can increase the number of flights to popular tourist destinations like Japan. Transfer opportunities are often routed through Taiwan to other Asian destinations, offering travelers a wide range of route options.
Tigerair Taiwan - Baggage Policy
Hand Baggage / Cabin Baggage: When flying with Tigerair Taiwan, each passenger is allowed one hand baggage and one personal item. Your hand baggage must not exceed the dimensions of 54 cm x 38 cm x 23 cm and must not weigh more than 10 kg. Your personal item should be small enough to fit under the seat, typically ranging from 30-35 x 20-25 x 15-20 cm. If your hand baggage exceeds the specified limits, it may be checked at the gate and taken as registered baggage, and a fee may be charged in this case.Checked Baggage: Tigerair Taiwan generally does not offer free checked baggage allowance on promotional or basic tickets. However, you can purchase different weight packages starting from 15 kg up to 40 kg before your trip. You can divide the total weight allowance you have purchased among multiple bags, but the maximum weight for a single piece should generally not exceed 32 kg, which is a common industry standard. If you wish to purchase extra baggage allowance, you have the opportunity to add this during the ticket purchase stage.Special Baggage: Tigerair Taiwan may charge extra fees for special baggage such as sports equipment and musical instruments. Items like strollers and car seats are generally transported for free, but it may be helpful to inform in advance for these cases. Your special baggage must comply with weight and size restrictions; otherwise, additional fees may apply. Medical equipment such as wheelchairs is usually transported for free and given priority. It is important to obtain reservation and fee information in advance for special baggage like sports equipment and musical instruments.
Tigerair Taiwan - Check-in & Seat Selection
Check-in Options: Tigerair Taiwan offers its passengers the opportunity for online check-in. Online check-in opens approximately 24 hours before departure for most flights and continues until 1-2 hours before departure. You can receive an electronic boarding pass (PDF/QR code) through the mobile-friendly website. At airports, counter check-in and boarding pass printing close approximately 45-60 minutes before the flight time. Some airports also have self-service kiosks, but this service is not mandatory.Seat Selection: At Tigerair Taiwan, seat selection for "basic" tickets is generally paid, while more flexible fares may offer discounted or free options. Seat selection is available during online check-in. Dynamic pricing applies for premium seat options such as extra legroom seats, exit row, and front row seats. These seats provide an ideal option for passengers seeking more comfort.
Tigerair Taiwan - Meal Service
Tigerair Taiwan flight meal service is offered under the name "Tigerbites," in line with the low-cost airline concept. Passengers can select their menus by pre-ordering through the website at least 48 hours before their flights. These menus are generally paid, and instead of a hot main course, various brand partnership set menus are offered. Featured options include Taiwanese-style boneless salted chicken vegetable set, Hong Rui Zhen sandwich menus, and Busan spicy sautéed squid-shrimp rice. Menu content may vary on short and long-haul flights. Special diet options are limited, so packaged cold sandwiches and snacks are recommended for passengers with specific requirements such as vegetarian, vegan, or halal.
Tigerair Taiwan - Loyalty Program
Tigerair Taiwan's loyalty program is called "tigerclub". In this program, you earn "tigerpath" equal to 1% of the amount you pay when purchasing a ticket. The "tigerpath" points you collect can be used for certain discounts and ticket benefits, but the system is more promotional-focused and the classic mile-for-free-ticket system is limited. Membership levels are divided into "tigerexpert" and "tigerprime". At the "tigerexpert" level, you earn points at a rate of 1% from your ticket purchases, while to reach the "tigerprime" level, you need to collect 150 "tigerpath" within 180 days. At the "tigerprime" level, the points earning rate increases to 2%. To maintain your "tigerprime" membership, you need to earn new "tigerpath" every 180 days. You can use your points for discounts in increments of 100 points.
Tigerair Taiwan - Travel Classes
Economy Class: Tigerair Taiwan, as a low-cost airline, only offers Economy Class service. Passengers traveling in this class fly with seats arranged to meet basic needs. The seats are typically located in narrow-body Airbus A320 aircraft, which have a capacity of approximately 180 seats. The baggage policy generally covers carry-on luggage and checked baggage up to a certain weight limit. Services such as meals and entertainment are usually offered for an additional fee. Passengers can check the flexibility and change policies of their tickets at the time of purchase. In this class, you can usually travel at more affordable prices, but you may need to pay extra for some services.
Tigerair Taiwan - Cancellation & Changes
Cancellation Policy: Tigerair Taiwan, as a low-cost airline, does not offer fully flexible free cancellations. For standard economy fares, typically only a limited portion of taxes is refunded or no refund is provided at all. There is no unconditional free cancellation right within 24 hours like with U.S.-based airlines. An optional "tigerflexi" service can be added when purchasing a ticket, but this service is non-refundable.Change Rules: The tigerflexi service offers passengers the advantage of waiving the change fee for a one-time date change per passenger, but any fare difference must be paid. Route and name changes are generally possible but may incur high penalties and fare differences. Changes should be made through the airline's official website or call center.Refund Process: In the case of ticket cancellation, the refund process is generally limited, and only unused taxes can be refunded. In the event of a no-show, the ticket is largely considered invalid, and refunds are limited to unused taxes. Refunds are typically processed back to the original payment method.
Tigerair Taiwan - Seat Comfort & Entertainment
Seat Comfort and Legroom: Tigerair Taiwan is an airline that offers only Economy Class, featuring navy blue leather-covered RECARO 3530SWIFT seats in all cabins. These seats provide passengers with approximately 74–79 cm of legroom and about 45 cm of seat width. The seat recline angle is moderate, ranging from approximately 10–15°. The seats are designed with a slim and lightweight structure for both short and medium-haul flights, thus offering a combination of comfort and practicality.In-Flight Entertainment: As a low-cost airline, Tigerair Taiwan does not provide traditional personal entertainment systems on short and medium-haul flights. Passengers can meet their entertainment needs during the flight by using their own devices. Although the Airbus A320neo aircraft are equipped with SATCOM satellite communication infrastructure, the Wi-Fi service offered to passengers during the flight is typically not provided or is used for operational purposes. Therefore, the use of personal devices such as laptops, tablets, or smartphones for entertainment during the flight is recommended.
Tigerair Taiwan - Special Services
Unaccompanied Minor Service: Tigerair Taiwan does not offer unaccompanied minor service. While teenagers and adults can travel alone, young children are generally accepted only with adult supervision. Therefore, passengers seeking unaccompanied minor service are advised to consider other options.Pregnant Passenger Policy: The week until which pregnant passengers can fly and the health report requirements may vary depending on the route and pregnancy status. For safety reasons, it is recommended that pregnant passengers obtain a medical report before their travel and inform the airline.Assistance for Disabled Passengers: Limited assistance services such as wheelchair and mobility-impaired passenger support are provided for disabled passengers. It is important to notify the call center at least 5 days before the flight to benefit from these services. Otherwise, check-in or boarding may not be possible.Other Services: Limited bassinet service is offered for passengers traveling with infants, and in the A320 narrow-body cabin, strollers can be checked in for free as a single piece. Priority boarding and VIP/CIP lounge services are generally provided through collaborating airport operators.
Tigerair Taiwan - Pet Transport Policy
Cabin Pet Transport: Tigerair Taiwan generally does not accept pets in the cabin. However, as an exception, only service animals such as guide or assistance dogs are allowed. The total weight limit for these animals is typically around 8-10 kg, and the transport carrier is expected to be approximately 40 x 30 x 25 cm in size. Prior notification and approval are required for service animals; these animals are positioned around the seatbelt in the cabin.Cargo/Baggage Section Transport: Tigerair Taiwan does not transport pets in the cargo or baggage section. Therefore, there are no rules or restrictions regarding the transport of large animals.Required Documents and Rules: A veterinary health certificate, vaccination records, and microchip information are required for guide or assistance dogs. It is mandatory to notify in advance during the reservation process for the transport of guide animals. Tigerair Taiwan places great importance on safety and health standards in the transport of guide animals.
Tigerair Taiwan - Travel Tips
You may consider making an early reservation to catch the best ticket prices for your travel with Tigerair Taiwan; tickets generally become more expensive as the travel date approaches. Flexible travel plans can help you save money. When choosing a seat, you may prefer the exit rows for more legroom. However, since these seats tend to fill up quickly, it may be beneficial to make your selection early. At the airport, you can easily reach your flight using Terminal 1 of Taoyuan International Airport in Taipei. Regarding lounge access, since Tigerair Taiwan does not have a dedicated lounge, you can explore alternative relaxation areas. Don't forget to plan enough time for connecting flights. With their mobile apps, you can easily manage your ticket bookings, check-in, and flight information.
The information on this page about Tigerair Taiwan is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Tigerair Taiwan website. Tripuck cannot be held responsible for any changes to this information.
Hand Baggage / Cabin Baggage: When flying with Tigerair Taiwan, each passenger is allowed one hand baggage and one personal item. Your hand baggage must not exceed the dimensions of 54 cm x 38 cm x 23 cm and must not weigh more than 10 kg.
Check-in Options: Tigerair Taiwan offers its passengers the opportunity for online check-in. Online check-in opens approximately 24 hours before departure for most flights and continues until 1-2 hours before departure.
Tigerair Taiwan operates flights from many domestic and international airports. Check the popular routes section on our page for current route information.
Tigerair Taiwan ticket prices vary by route and date. The current lowest fare starts from £372. Use the search box above for the latest prices.
Tigerair Taiwan flight meal service is offered under the name "Tigerbites," in line with the low-cost airline concept. Passengers can select their menus by pre-ordering through the website at least 48 hours before their flights.
Tigerair Taiwan's loyalty program is called "tigerclub". In this program, you earn "tigerpath" equal to 1% of the amount you pay when purchasing a ticket.
Cancellation Policy: Tigerair Taiwan, as a low-cost airline, does not offer fully flexible free cancellations. For standard economy fares, typically only a limited portion of taxes is refunded or no refund is provided at all.
Cabin Pet Transport: Tigerair Taiwan generally does not accept pets in the cabin. However, as an exception, only service animals such as guide or assistance dogs are allowed.