TUI Airways Flight Tickets

5 countries · 9 cities

TUI Airways About

TUI Airways: TUI Airways is known as the world's largest charter airline and is a UK-based airline. Founded in 1962 as Britannia Airways, the company has operated under the name Thomson Airways over time and was rebranded as TUI Airways in 2017. The company's official address is located in Luton, Bedfordshire, and operational management is also conducted from this city. TUI Airways uses many airports such as London Gatwick, Manchester, Birmingham, Glasgow, and East Midlands as its main bases and operates with a distributed base structure instead of a single hub. TUI Airways: Although not a member of any global airline alliances, TUI Airways operates under an integrated holiday package and charter-focused model within the TUI Group. By its business model, it is classified as a hybrid and holiday charter airline; this means they sell not only package tours but also flight-only sales. TUI Airways: The airline's fleet consists of approximately 65-75 aircraft. This fleet includes aircraft types such as Boeing 737-800, Boeing 737 MAX 8, Boeing 757-200, Boeing 767-300ER, and Boeing 787-8/9 Dreamliner. TUI Airways operates flights to 79-85 destinations and 33-35 countries, carrying approximately 6.5 million passengers annually on a group basis. Thanks to its holiday-focused structure, it offers high capacity for both short/medium and long-haul holiday destinations, especially during peak season.

Popular departure routes with TUI Airways

Direct Flights(10)

Connecting Flights(4)

Popular arrival routes with TUI Airways

Direct Flights(10)

Connecting Flights(4)

TUI Airways - Destinations

United Kingdom4

Aberdeen, Birmingham, London +1

Turkey2

Antalya, Dalaman

Bulgaria1

Bourgas

Cyprus1

Paphos

Spain1

Tenerife

TUI Airways - Destinations

TUI Airways: Based in the United Kingdom, it is the world's largest charter airline with a wide destination network. Operating flights to approximately 79-85 destinations, TUI Airways serves 33-35 countries. While frequently flying to popular holiday spots in Europe such as Spain, Greece, and Italy, it also operates flights to long-haul holiday destinations like Mexico, Florida, and the Caribbean. Utilizing major airports such as London Gatwick, Manchester, Birmingham, Glasgow, and East Midlands as operational bases, it offers passengers a broad connectivity network. TUI Airways: Although it is not a member of any major airline alliance, it operates under the TUI Group with an integrated holiday package model. Seasonally, it focuses on warm destinations like the Caribbean and the Canary Islands during the winter months, while intensifying flights to the Mediterranean region in the summer. This flexible and extensive destination network offered by TUI Airways provides attractive options for holidaymakers.

TUI Airways - Baggage Policy

Hand Baggage / Cabin Baggage: When traveling with TUI Airways, you are generally allowed to carry a bag weighing up to 10 kg as your hand baggage. The dimensions of this baggage must not exceed 55 x 40 x 20 cm. You should keep in mind that your cabin baggage allowance may be limited on flight tickets, and additional baggage fees can be purchased during booking or at the airport. Checked Baggage: Passengers traveling with package holiday bookings typically have a checked baggage allowance of up to 23 kg. This baggage allowance may increase for long-haul or Premium class tickets. If you wish to purchase additional baggage allowance, a fee is charged at the airport per kilogram. This fee is set at £15 per kilogram for short and medium-haul flights, and £20 per kilogram for long-haul flights. Special Baggage: TUI Airways makes special arrangements for sports equipment, musical instruments, and other large items. Ski and golf equipment are generally transported for an additional fee, while large items such as bicycles are also accepted as special baggage. Strollers and car seats can be transported free of charge and may be delivered at the gate for families with children. With the exception of guide dogs, it is generally not possible to bring pets into the cabin, and they must be transported in the cargo section.

TUI Airways - Check-in & Seat Selection

Check-in Options: With TUI Airways, online check-in opens 48 hours before your flight and continues until 60 minutes prior to departure. If you have purchased one of the "Select Your Seat", Extra Legroom, Extra Space, or Premium options, you can initiate your online check-in process 14 days before your flight. You can also check in through TUI's mobile app and obtain your boarding pass via the app or in PDF format. In addition to traditional counters at the airport, you can check in using self-service kiosks; this service typically ends 40-60 minutes before departure. Seat Selection: When flying with TUI Airways, seats are assigned automatically by the system for basic packages, but you can use the "Select Your Seat" service for an additional fee to fulfill specific seat preferences. Options like Extra Legroom and Extra Space provide more legroom and a comfortable journey. If you prefer Premium seat options, you can have the opportunity to sit in the emergency exit row or in the front rows for an extra fee. You also have the option to select your seat during online check-in.

TUI Airways - Meal Service

Meal Service: When flying with TUI Airways, meal service varies depending on the length of the flight and the class. On most short and medium-haul flights, free hot meal service is not provided in Economy Class. Instead, passengers can purchase hot and cold snacks and beverages from the TUI Café menu. However, on flights exceeding 3.5 hours, you can benefit from hot meal options by pre-ordering at least 3 days before departure. For example, options like "all-day breakfast," vegetarian breakfast, or meatballs marinara are available. Long Haul Flights: On long-haul flights, the main meal is included in the ticket and is served with beer, wine, or juice. A light breakfast or snack is offered before landing. For special dietary requests (such as vegetarian or vegan), you need to contact TUI in advance. It is also important to request halal and kosher meals beforehand. This way, the meal preferences and dietary requirements of all passengers are met.

TUI Airways - Loyalty Program

TUI Airways: While not offering a traditional loyalty program, TUI has a loyalty system that works in conjunction with its overall holiday and flight services. This system allows customers who purchase travel and holiday packages through TUI to earn points and benefits. Accumulated points can be used for advantages such as discounts on future holidays, seat upgrades, or additional services. Top-tier customers are provided with extra privileges, such as priority service and early access to promotions when they travel more. TUI Airways does not operate a broad airline partner miles system, so it does not offer a classic "frequent flyer" program, and credit card partnerships are also limited to specific campaigns.

TUI Airways - Travel Classes

Economy Class: TUI Airways' Economy Class option offers passengers a comfortable and cost-effective travel experience. In this class, passengers typically have a baggage allowance of up to 20 kg, and complimentary food and beverage service is provided during the flight. Seat selection can be made for an additional fee during or after the booking process. The entertainment system offers a variety of movies, music, and game options to ensure passengers have an enjoyable time during the flight. Premium Club Class: TUI Airways' Premium Club Class option is perfect for passengers seeking more comfort and privileges. In this class, passengers travel with wider seats and increased legroom. Additionally, a baggage allowance of up to 25 kg, priority check-in, and security screening advantages are offered. The gourmet meals and extensive beverage options provided during the flight make the journey more enjoyable. Passengers can select their seats for free during the booking process, and the in-flight entertainment system is also available in this class.

TUI Airways - Cancellation & Changes

Cancellation Policy: When traveling with TUI Airways, cancellation procedures may vary depending on the booking date. If you cancel 70 days in advance, you will only lose the deposit. As the cancellation date approaches, the penalties increase; for example, cancellations made within the last 14 days incur a 100% charge of the total amount. Only the deposit is non-refundable. Change Rules: If you purchase TUI Flex, you can change the date, destination, hotel, and passenger names free of charge up to 28 days before your trip. In other cases, name changes can be made for a fixed fee of approximately £50 per person. Date and route changes are charged differently based on the booking date and may be considered cancellations within certain timeframes. Refund Process: Refunds are generally processed within a few weeks and are made according to the original payment method. Flight tickets are considered non-refundable, but refunds for additional services may be taken into account in the case of package holiday cancellations. In the event of a no-show, refunds are typically not issued.

TUI Airways - Seat Comfort & Entertainment

Seat Comfort and Legroom: TUI Airways generally offers a single-class economy cabin concept on its aircraft. In Economy Class, the seat pitch typically ranges from 76 to 81 cm, while the seat width is around 43 to 46 cm. These seats have a standard recline angle of approximately 10 to 15°. Premium seats can offer a wider legroom, extending up to 86 to 91 cm, and may feature more recline and footrest capabilities. The seat material is usually covered with durable fabric or leather. The extra comfort provided by premium seats may be a preferred choice for long-haul flights. In-Flight Entertainment: On TUI Airways flights, most aircraft do not have individual screens for short-haul flights. Entertainment systems are primarily provided through general announcements and overhead screens. On long-haul flights, some aircraft may have personal screens around 24 to 27 cm, offering options for movies, series, and music. However, there is no integrated branded entertainment application available. Additionally, Wi-Fi service is not offered on flights, so passengers are encouraged to provide content through their own devices.

TUI Airways - Special Services

Unaccompanied Minor Service: TUI Airways offers an unaccompanied minor (UM) service. This service is mandatory for children aged 5-11 and is available optionally for young passengers aged 12-15. A fixed service fee applies for one-way flights for unaccompanied minors. It is important to request this service during booking to ensure your child's safe travel. Pregnant Passenger Policy: For pregnant passengers, it is required to notify the airline of their condition after the 28th week before flying. After the 32nd week, a medical report indicating the due date and pregnancy status may be requested. Flight restrictions may apply after approximately the 36th week for singleton pregnancies and after the 32nd week for multiple pregnancies. Assistance for Disabled Passengers: TUI Airways provides wheelchair and mobility assistance. You can request this service free of charge at the airport and before your flight. To benefit from this assistance, it is sufficient to notify at least 48 hours in advance via “Manage My Booking” or through the call center. Other Services: For families with babies, some long-haul aircraft offer a bassinet service. This service is generally available for infants weighing under 11-12 kg and can be reserved in advance in the front row bulkhead seats. Additionally, priority boarding service is offered for passengers with special needs, families with accompanied young children, and passengers purchasing the Premium service package.

TUI Airways - Pet Transport Policy

Pet Transport in Cabin: When traveling with TUI Airways, you can carry a dog or cat in the cabin. Your pet's carrier, along with the pet, must not exceed a maximum weight of 8 kg. The dimensions of the carrier must not exceed 50x35x30 cm. When transporting a pet in the cabin, you are required to reserve a seat by the window. Transport in Cargo/Baggage Section: TUI Airways transports pets in the cargo section, but this service is not available on flights to Cape Verde. Flat-nosed breeds are not accepted due to potential respiratory issues they may encounter in the air. Required Documents and Rules: Your pet must be at least three months old, have received rabies vaccinations, and possess an identification chip. For travel within the EU, it is mandatory for the pet to have an EU passport. Guide dogs are accepted in the cabin. It is the passenger's responsibility to register their pet during the booking process and to provide the transport box. For travel outside the EU, additional requirements such as a blood test may be necessary six months in advance.

TUI Airways - Travel Tips

It is important to make early reservations to catch the best ticket prices with TUI Airways. If you are flexible with your travel dates, you can find cheaper tickets, especially by opting for flights during the week. When choosing your seat, you might prefer the emergency exit row that offers more legroom or seats at the front of the plane; this way, you can disembark faster. If you are flying from London Gatwick Airport, TUI Airways usually departs from the North Terminal, where special lounge access is available. When you have connecting flights, carefully planning your layover times can help you avoid delays. You can check in using TUI's mobile app, track your flight status, and easily access pre-flight information.

The information on this page about TUI Airways is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official TUI Airways website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 05 August 2026

TUI Airways - Contact Information

Frequently Asked Questions

TUI Airways operates flights to 9 cities in 5 countries. United Kingdom, Turkey, Bulgaria are among its most popular destinations.

TUI Airways ticket prices vary by route and date. The current lowest fare starts from £74. Use the search box above for the latest prices.

Cancellation Policy: When traveling with TUI Airways, cancellation procedures may vary depending on the booking date. If you cancel 70 days in advance, you will only lose the deposit.

Pet Transport in Cabin: When traveling with TUI Airways, you can carry a dog or cat in the cabin. Your pet's carrier, along with the pet, must not exceed a maximum weight of 8 kg.

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