Tunisair: Tunisair is a full-service airline established in 1948 and operates as the flag carrier of Tunisia. Its headquarters is located in the Montplaisir district of Tunis, while its main operational base is Tunis–Carthage Airport. Other Tunisian airports such as Sfax–Thyna and Monastir Habib Bourguiba Airports are also used as secondary hubs. The airline is not a member of major global alliances like Star Alliance, oneworld, or SkyTeam. However, it has an extensive network through various bilateral codeshare agreements. Tunisair's fleet typically consists of 30-35 aircraft, primarily made up of Airbus A320 family and a limited number of A330-200 models. Boeing 737 models have also been used in the past.
Destinations: Tunisair operates flights to approximately 40-50 international and regional destinations. These destinations include European countries such as France, Italy, Germany, and Turkey, as well as cities in Africa and the Middle East. The annual number of passengers carried is generally around 3-4 million. The airline offers Economy Class and Business Class cabin options within its full-service model. Additionally, services such as complimentary meal and beverage service, carry-on baggage, and checked baggage allowances are provided. Tunisair's loyalty program, FIDELYS, allows passengers to earn miles and enjoy various benefits. Tunisair typically offers a structure for ticket pricing that varies based on flexibility and service level, featuring "flexible" and "restricted" economy fares along with Business tariffs.
Tunisair: As the national airline of Tunisia, Tunisair has a wide network of destinations. The company operates flights to approximately 40-50 international and regional destinations, offering connections to major cities in Europe, Africa, and the Middle East. The airline's main hub is Tunis–Carthage Airport, and it operates frequent flights to European countries such as France, Italy, Germany, and Turkey. Additionally, it continues to be one of the key players in air transportation in the region by serving various destinations across the African continent and the Middle East.Popular routes: Among the most popular routes are cities like Paris, Rome, Istanbul, and Frankfurt. Thanks to hub connections, Tunisair facilitates travel for its passengers by offering a wide range of transfer options. By collaborating with other airlines through codeshare agreements, it provides its passengers with access to more destinations. The company also offers seasonal routes, increasing its flights to tourist destinations, especially during the summer months. This strategy allows passengers to travel with more options during the holiday season.
Tunisair - Baggage Policy
Hand Luggage / Cabin Baggage: When traveling with Tunisair, Economy Class passengers are generally allowed to carry 1 piece of hand luggage. The maximum weight of this luggage is 8 kg, and the dimensions are approximately 55×40×25 cm. Business Class passengers can carry hand luggage up to 10 kg on certain routes. Small personal items, such as a handbag or laptop bag, are usually considered free on most routes and can be included in the total hand luggage weight.Checked Baggage: On Mediterranean and European routes, Economy Class passengers generally have the right to 1 piece of baggage weighing 23 kg. Business Class passengers can carry 2 pieces, each weighing 23 kg or 32 kg. On African and long-haul routes, a baggage allowance of 2×23 kg is mostly granted. Additional baggage allowance can be purchased during ticket purchase or later, by paying an extra fee online or at the counter. Fidelys members can obtain extra baggage allowance by using reward miles.Special Baggage: Sports equipment, such as ski gear, golf clubs, and bicycles, is generally subject to a special sports tariff and has a limit of 15-23 kg per piece. It is recommended to notify in advance about this equipment. Small musical instruments are accepted as hand luggage, while larger instruments can be transported by purchasing a seat or in the cargo section. A stroller or pushchair is usually accepted free of charge for each child and can be checked in or delivered at the gate.
Tunisair - Check-in & Seat Selection
Check-in Options: Tunisair offers its passengers various check-in options. Online check-in typically opens 24 hours before the flight and continues until 3-4 hours prior to departure. Passengers can also check in via Tunisair's mobile app and receive a mobile boarding pass. Self-service kiosks at airports and traditional counter check-in services are also available for passengers. For European routes, counter check-in closes 45-60 minutes before departure, while for long-haul routes, this time can extend to 60-90 minutes prior. Boarding passes can be obtained in both mobile and printed formats.Seat Selection: Seat selection on Tunisair varies according to the ticket class. In the cheapest economy class tickets, seat selection is usually paid, while more flexible economy and Business Class tickets may offer it for free. During online check-in, passengers can make free seat selections. Certain fees may apply for seats with extra legroom and emergency exit row seats. These fees can vary depending on the length of the flight and the type of seat.
Tunisair - Meal Service
You can enjoy a pleasant dining experience during your flights with Tunisair. In Economy Class, complimentary cold sandwiches or light snacks and non-alcoholic beverages are typically offered on short-haul flights. On long-haul flights, a hot meal tray is served, along with salad, dessert, and hot/cold beverage options. Business Class passengers are offered a higher quality menu, featuring hot main course options, appetizers, desserts, and a wide range of beverages (including alcoholic drinks).
Special dietary needs can be accommodated with vegetarian, vegan, diabetic, and halal menu options available upon request. Kosher meal options are limited and may not be available on certain routes. Special meal requests can usually be made free of charge up to 48 hours before the flight. Tunisair flights do not have a separate café brand; refreshments are provided directly by the airline.
Tunisair - Loyalty Program
Tunisair's loyalty program Fidelys offers many advantages to frequent travelers. Passengers can earn miles on Tunisair and its affiliates' flights, depending on the ticket class and flight distance. These earned miles can be used for rewards such as free or discounted tickets, class upgrades, and extra baggage. The Fidelys program typically has several elite membership levels; these levels offer additional benefits such as priority check-in, extra baggage allowance, and lounge access. Additionally, Fidelys miles can also be earned and redeemed through partnerships with certain partner airlines, hotels, and car rental companies. Thanks to partnerships with banks based in Tunisia, spending with co-branded credit cards also earns miles that are credited to your Fidelys account.
Tunisair - Travel Classes
Economy Class: Tunisair's Economy Class cabin aims to provide passengers with a comfortable travel experience. Passengers traveling in this class can benefit from a certain free baggage allowance. The seats are ergonomically designed to ensure comfort even on long-haul flights. Meal service varies according to flight duration and typically offers flavors from Tunisian cuisine. Passengers also have access to entertainment options such as movies and music during the flight.Business Class: Tunisair's Business Class cabin is designed for passengers seeking more comfort and privileges. Those traveling in this class can enjoy spacious and comfortable seats, as well as an increased baggage allowance. Business Class passengers have privileges such as priority check-in and boarding. The meal menu is richer and more diverse, often featuring gourmet options. Personal entertainment systems during the flight ensure that passengers have an enjoyable journey. This class is ideal for those seeking more flexibility and comfort during their travels.
Tunisair - Cancellation & Changes
Cancellation Policy: Tunisair's cancellation rules vary according to the fare class of the ticket. Flexible fares (Flex/Full Fare) generally allow cancellations free of charge or with a low penalty, while promotional tickets often prohibit cancellations or are subject to high penalties. Since Tunisair is not subject to U.S. regulations, it does not offer a general 24-hour free cancellation guarantee, so you should carefully check the cancellation conditions when purchasing your ticket.Change Rules: Date and time changes are generally possible for flexible economy and business fares. However, additional fees and penalties may apply for route changes. While name changes are generally not permitted, minor spelling errors can be corrected through the call center or sales offices.Refund Process: Refund requests are made through the channel where the ticket was purchased, and the refund to the card usually takes 7-21 days. In no-show situations, while additional penalties apply for most fares, the taxes on the unused ticket may be refundable. The refund process may vary depending on the processing times of banks.
Tunisair - Seat Comfort & Entertainment
Seat Comfort and Legroom: Tunisair generally uses Airbus A320/A319 aircraft for its short and medium-haul flights. In these aircraft, the legroom in Economy Class is approximately 76–81 cm, and the seat width is about 43–45 cm. The recline angle of the seats in this class is limited and measures around 10–12 cm. On long-haul flights using A330 aircraft, the legroom in Economy Class can reach up to 79–84 cm, while in Business Class, this width varies between 97–102 cm. Business Class seats are wider (approximately 51–53 cm) and offer more recline features, making your journey more comfortable. The seats are generally covered with fabric material, and footrest support is provided in Business Class.In-Flight Entertainment: Tunisair's short-haul flights typically do not have personal screens, and the entertainment system is provided through central screens and announcements. However, on long-haul flights using A330 aircraft, there are individual screens on the back of the seats. These screens are approximately 9–10 inches in Economy and 10–12 inches in Business Class, offering a variety of content such as movies, series, music, and games. Wi-Fi service is generally not available, but Business Class seats on A330 aircraft come with USB and electrical outlets. Such amenities may be limited on older narrow-body aircraft.
Tunisair - Special Services
Unaccompanied Minor Service: Tunisair offers unaccompanied minor service as mandatory for children aged 5-11 and optional for those aged 12-15. This service is designed to ensure the child has a safe and comfortable journey. A fee, varying according to the route and distance, is charged for this service, which can be requested during the reservation process.Pregnant Passenger Policy: Tunisair accepts pregnant passengers without issues until the 32nd week. Pregnant passengers traveling between 32-36 weeks are required to present a doctor's report and a fitness form. Passengers will not be accepted for flights after the 36th week.Assistance for Disabled Passengers: Free wheelchair and escort assistance is provided when booked in advance for passengers with limited mobility and those using wheelchairs. Accompaniment service is available from check-in at the airport to the aircraft.Other Services: Baby cradles can be reserved in advance, especially for long-haul flights. Priority boarding is provided for business class passengers, elite Fidelys members, and those requiring special assistance. VIP/CIP lounges and meet-and-greet services are also available at airports based in Tunisia.
Tunisair - Pet Transport Policy
Pet Transport in Cabin: Tunisair allows pet transport in the cabin under certain conditions. Your pet and its carrier must weigh a maximum of 8 kg together. The dimensions of the carrier are generally around 45×35×25 cm, and the animal must remain inside the carrier and fit under the seat.Transport in Cargo/Baggage Section: Pets that are not suitable for the cabin or are larger can be transported in the cargo section. For this, an appropriately sized IATA-approved crate must be used, and adequate ventilation must be provided. Some aggressive dog breeds may be restricted or completely refused.Required Documents and Rules: A health certificate showing that your pet is healthy and vaccination records, especially for rabies, are required. Additionally, many countries may require microchip registration and sometimes import or quarantine permits. Guide or support animals are generally transported free of charge and accepted without a weight limit. The pet transport service should be requested at the time of booking.
Tunisair - Travel Tips
I recommend making an early reservation to catch the best ticket prices for your travel with Tunisair. You can evaluate promotional periods by setting flexible travel dates. If you are looking for more legroom and comfort in seat selection, the emergency exit rows may be ideal. If you want to disembark quickly after landing, you might prefer sitting in the front rows, but the back rows can also be chosen for a quieter journey. At Tunisair's terminals at Tunis-Carthage International Airport, Business Class passengers can take advantage of exclusive lounge services. When flying with connections, it is important to consider layover times; this reduces your stress. You can check your flight details, check in, and receive updates instantly through Tunisair's mobile app.
The information on this page about Tunisair is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Tunisair website. Tripuck cannot be held responsible for any changes to this information.
Hand Luggage / Cabin Baggage: When traveling with Tunisair, Economy Class passengers are generally allowed to carry 1 piece of hand luggage. The maximum weight of this luggage is 8 kg, and the dimensions are approximately 55×40×25 cm.
Check-in Options: Tunisair offers its passengers various check-in options. Online check-in typically opens 24 hours before the flight and continues until 3-4 hours prior to departure.
Tunisair operates flights to 56 cities in 30 countries. France, Tunisia, Germany are among its most popular destinations.
Tunisair ticket prices vary by route and date. The current lowest fare starts from £56. Use the search box above for the latest prices.
You can enjoy a pleasant dining experience during your flights with Tunisair. In Economy Class, complimentary cold sandwiches or light snacks and non-alcoholic beverages are typically offered on short-haul flights.
Tunisair's loyalty program Fidelys offers many advantages to frequent travelers. Passengers can earn miles on Tunisair and its affiliates' flights, depending on the ticket class and flight distance.
Cancellation Policy: Tunisair's cancellation rules vary according to the fare class of the ticket. Flexible fares (Flex/Full Fare) generally allow cancellations free of charge or with a low penalty, while promotional tickets often prohibit cancellations or are subject to high penalties.
Pet Transport in Cabin: Tunisair allows pet transport in the cabin under certain conditions. Your pet and its carrier must weigh a maximum of 8 kg together.