Ural Airlines

Ural Airlines Flight Tickets

18 countries · 56 cities

Ural Airlines About

Ural Airlines: Ural Airlines is a Russia-based airline that has been operating since 1993 and is headquartered in Yekaterinburg, Sverdlovsk Oblast. Its history dates back to 1943, originating from the Sverdlovsk United Aviation Division based at Sverdlovsk Koltsovo Airport. The airline conducts its main operations through Yekaterinburg/Koltsovo Airport and serves various destinations in Russia, the CIS, and several international locations along with additional focus cities. Independence: The airline is not a member of major airline alliances such as Star Alliance, oneworld, or SkyTeam, making it an independent carrier. It has a modern fleet consisting of a total of 51 aircraft. This fleet is entirely made up of the Airbus A320 family, including 14 A321, 22 A320, 4 A319, 3 A320neo, and 8 A321neo aircraft. Ural Airlines follows a hybrid model offering seat selection and paid additional services, and it also features a business class cabin on some of its aircraft. Service Network: Ural Airlines has a wide range of destinations with a service network that changes periodically. As of 2018, the airline has transported over 900,000 passengers and surpassed the 1 million passenger threshold in 2006. Ural Airlines aims to provide its passengers with a flexible and customized travel experience through its various services and seat options. These features are among the key elements that make the airline unique.

Ural Airlines - Destinations

Russia
Russia26
Irkutsk, Tyumen, Chelyabinsk +23
Uzbekistan
Uzbekistan5
Namangan, Samarkand, Nukus +2
Tajikistan
Tajikistan3
Khujand, Kulyab, Dushanbe
Czech Republic
Czech Republic2
Karlovy Vary, Prague
Armenia
Armenia2
Gyumri, Yerevan
Italy
Italy2
Rimini, Rome
China
China2
Beijing, Harbin
Turkey
Turkey2
Antalya, Istanbul
Azerbaijan
Azerbaijan2
Lankaran, Baku
Kyrgyzstan
Kyrgyzstan2
Osh, Bishkek
United Arab Emirates
United Arab Emirates1
Dubai
Hungary
Hungary1
Budapest
Crimea
Crimea1
Simferopol
Germany
Germany1
Cologne
Spain
Spain1
Barcelona
Israel
Israel1
Tel Aviv-Yafo
Egypt
Egypt1
Hurghada
Cyprus
Cyprus1
Larnaca

Ural Airlines - Destinations

Ural Airlines: Ural Airlines has a wide destination network, offering connections particularly to cities in Russia, the Commonwealth of Independent States (CIS), and Europe. Yekaterinburg/Koltsovo Airport serves as the airline's main hub, while cities like Moscow and St. Petersburg are also significant focal points. Ural Airlines operates flights to approximately 100 destinations in total. Popular Routes: Among the airline's most popular routes are domestic flights to Moscow, St. Petersburg, Sochi, and Novosibirsk, while internationally, cities like Prague, Tbilisi, and Larnaca stand out in Europe and the CIS. Seasonal routes include destinations like Antalya and Bangkok, which are preferred during holiday periods. Partnerships: Although Ural Airlines is not a member of any major airline alliance, it offers passengers a wide network of connections through various partnerships. This situation provides advantages, especially for connecting flights within Russia and to neighboring countries. The airline collaborates with other airlines through codeshare agreements, offering passengers more route options.

Ural Airlines - Baggage Policy

Baggage / Cabin Baggage: When traveling with Ural Airlines, passengers in Economy, Promo, and Premium-Economy fares are entitled to carry one piece of cabin baggage with dimensions of 55 x 40 x 25 cm and a weight of up to 10 kg. In Business and Comfort fares, passengers are allowed two pieces of cabin baggage with a total weight not exceeding 15 kg. Additionally, personal items such as a backpack or handbag/document case with a total measurement of up to 80 cm and a weight not exceeding 5 kg can be taken on board. Baby items, outerwear, and duty-free purchases can also be carried as extras. Checked Baggage: For checked baggage on Ural Airlines, the maximum dimensions for a single piece are set at a total of 203 cm, with no side exceeding 100 cm. On Alliance flights, passengers over 12 years old have a free baggage allowance of 20 kg, while children aged 2–12 have a 10 kg allowance, and infants under 2 have no free baggage allowance. Excess baggage can be purchased for an additional fee at the time of ticket purchase or beforehand. Baggage exceeding 203 cm will be accepted with a special service request at least 48 hours in advance, and items weighing over 50 kg will be transported as cargo. Special Baggage: Sports equipment can generally be carried within the free baggage allowance in most fares, but this is not the case in the Promo group. For ski or snowboard sets, a maximum weight of 23 kg and total dimensions of 350 cm apply. Musical instruments are usually transported for a fee, while strollers and child-carrying equipment can be accepted for free if they can be accommodated in the cabin, within the 55 x 40 x 25 cm limit.

Ural Airlines - Check-in & Seat Selection

Check-in Options: Ural Airlines offers its passengers the option of online check-in. Online check-in typically opens 24 hours before the flight and closes approximately 4 hours before departure. Mobile check-in can be done through Ural Airlines' official mobile app, allowing passengers to log in with their reservation number and last name to select seats and receive a mobile boarding pass. Self-service kiosks available at major airports provide a quick and easy check-in alternative, while traditional counter check-in services are available at other airports. For domestic flights, counter check-in usually closes 40-60 minutes before departure, while for international flights, it closes 60-120 minutes before. Boarding passes can be obtained in mobile (QR code), PDF/home print, or paper print from the airport counter. Seat Selection: When traveling with Ural Airlines, seat selection is generally offered for a fee. However, there may be an option to select from available seats for free during online check-in. Premium seat options include seats with extra legroom, emergency exit rows, and seats located in the front sections of the aircraft. These seats are ideal for passengers seeking more comfort and easier boarding and disembarking. It may be beneficial to check your ticket details to see if free seat selection is available under certain packages or membership programs.

Ural Airlines - Meal Service

When traveling with Ural Airlines, the meal service varies depending on the class you choose and the length of the flight. In Economy Class, free meal service has been discontinued on most flights, and only certain routes offer free sandwiches or small pastry items along with hot tea. Economy Class passengers can pre-order the "extra meal" service for a fee to enjoy a richer dining experience. This meal set is presented on a tray and includes a vegetable starter, a hot main course, dessert, and bread. Special dietary requests are limited, and since halal, kosher, or vegan menu options are not clearly specified, passengers are advised to bring their own suitable food. In Business Class, a richer hot meal and beverage service is provided at the seat. While simple snacks are available on short-haul flights, more comprehensive meal options are offered on long-haul flights.

Ural Airlines - Loyalty Program

Ural Airlines' loyalty program, Ural Airlines Club, offers various advantages to frequent flyers. Within the program, you can earn miles based on the distance flown and the fare class you choose. Different earning rates are available in Economy, Premium Economy, and Business Class, with higher fare classes offering increased mileage earning rates. The program typically includes membership levels such as basic member, silver, and gold. Members at higher levels can benefit from perks such as priority check-in, seat selection advantages, additional baggage allowance, and more flexible conditions for ticket changes. Although Ural Airlines is not a member of major international airline alliances, it has partnered with some local Russian tour operators and banks to provide mileage earning opportunities. The earned points can be used for free or discounted tickets and class upgrades.

Ural Airlines - Travel Classes

Economy Class: Ural Airlines' fundamental travel class, Economy Class, offers passengers a comfortable flying experience. Passengers who purchase tickets in this class enjoy the advantage of free baggage allowance up to a certain weight. The seats are ergonomically designed, and complimentary food and beverage options are provided throughout the flight. The entertainment system is equipped with various movie and music options on certain flights to ensure passengers have an enjoyable journey. Business Class: For passengers seeking more comfort and privileges, Ural Airlines offers the Business Class option. In this class, passengers can travel in spacious seats with more legroom. The baggage allowance is more flexible compared to Economy Class, granting passengers a higher weight limit. Business Class passengers also benefit from priority check-in and boarding services. Throughout the flight, special meal services and premium beverage options are provided. Passengers can enjoy lounge services before and after the flight, making their travel experience more comfortable.

Ural Airlines - Cancellation & Changes

Cancellation Policy: Ural Airlines' cancellation policies vary depending on your fare type. For flexible fares, cancellations can generally be made with less penalty, while for low-cost fares like Promo, a fee deduction of 20% to 100% may apply in case of cancellation. The right to cancel free of charge within 24 hours is not commonly offered across all fare types; therefore, attention should be paid to these details when purchasing a ticket. Change Rules: Ural Airlines allows date and route changes for flexible fares. However, making changes to low-cost promotional tickets is generally possible only at higher fees or may not be possible at all. There may be options for name changes under certain rules, which depend on the fare type. Flexible ticket options allow you to change your travel plans with ease. Refund Process: The refund process typically takes between 7 to 30 days to complete, and refunds can be made to the original payment method or as a voucher. In the case of no-show, the ticket price may be forfeited and penalties may apply for most fare types. For cancellations due to mandatory reasons, you can benefit from more flexible refund conditions by providing the necessary documents.

Ural Airlines - Seat Comfort & Entertainment

Seat Comfort and Legroom: Ural Airlines primarily operates Airbus A320 family aircraft, offering typical narrow-body aircraft comfort in Economy Class. The seat pitch in Economy Class generally ranges from 74–79 cm, while the seat width varies between 43–46 cm. The seats provide a moderate recline and are typically made from fabric material. In Business Class, the seat pitch ranges from 97–102 cm, offering wider seats and positioning them towards the front for a more comfortable travel experience for passengers. Additionally, Business Class passengers are provided with pillows, blankets, and various priority services. In-Flight Entertainment: Ural Airlines does not offer a comprehensive entertainment system with individual seatback screens on its aircraft. Since it primarily operates short and medium-haul flights, entertainment options are limited and usually consist of in-cabin announcements, magazines, and shared screen presentations. Therefore, personal screens, extensive content libraries, or branded mobile entertainment applications are not available. Passengers may prefer to use their own devices to meet their entertainment needs during the flight.

Ural Airlines - Special Services

Unaccompanied Minor Service: Ural Airlines offers an unaccompanied minor service for children aged 5-11. This service is mandatory on flights to Russia and the CIS. A special assessment is required for children aged 2-4, and prior approval must be obtained. Service requests must be made at least 24 hours before the flight, and the application form must be filled out in four copies. For children aged 12 and over, the escort service is provided on a voluntary basis. Pregnant Passenger Policy: Ural Airlines may request a fitness report for travel from the 28th week of pregnancy. Flight restrictions may apply after the 36th week or in cases of complicated pregnancies. Necessary medical documents and reports should be evaluated before the flight. Assistance for Disabled Passengers: Assistance is provided for passengers with wheelchairs and mobility restrictions for airport transfers and boarding/deplaning. Generally, there is no additional charge for these services, but prior reservation is recommended. Other Services: Ural Airlines offers a bassinet service for infants during the flight. Additionally, VIP/CIP services and priority boarding options are available, and group reservations can also be made. Various welcome services are available to make passengers' travels comfortable.

Ural Airlines - Pet Transport Policy

Cabin Pet Transport: Ural Airlines does not transport pets in the cabin. Therefore, it is not possible to carry your pet with you during your journey. Cargo/Baggage Section Transport: There is no transport service for large pets in the cargo or baggage section either. Since pet transport services are not provided, working dogs or other large animals cannot be accommodated on the aircraft. Required Documents and Rules: Ural Airlines does not transport pets, so documents such as veterinary health certificates, vaccination records, or microchips are not required. There is no special policy regarding guide or support animals, and you do not need to reserve space for pets during the booking process.

Ural Airlines - Travel Tips

When traveling with Ural Airlines, booking your ticket in advance can often be more advantageous. By setting flexible travel dates, you can compare prices and catch the best deal. For seat selection, you may prefer the emergency exit rows that offer extra legroom or sit at the front of the plane to disembark more quickly after landing. If you have connecting flights, you can minimize delays by carefully planning your transfer times. With Ural Airlines' mobile app, you can check in, track your flight status, and check your baggage information. While traveling at terminals in major hubs like Moscow, you can easily keep track of terminal changes thanks to the airport's dual-direction signage. Regarding lounge access, you can benefit from the amenities offered by frequent flyer programs.

The information on this page about Ural Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Ural Airlines website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 22 July 2026

Ural Airlines - Contact Information

Frequently Asked Questions

Baggage / Cabin Baggage: When traveling with Ural Airlines, passengers in Economy, Promo, and Premium-Economy fares are entitled to carry one piece of cabin baggage with dimensions of 55 x 40 x 25 cm and a weight of up to 10 kg. In Business and Comfort fares, passengers are allowed two pieces of cabin baggage with a total weight not exceeding 15 kg.
Check-in Options: Ural Airlines offers its passengers the option of online check-in. Online check-in typically opens 24 hours before the flight and closes approximately 4 hours before departure.
Ural Airlines operates flights to 56 cities in 18 countries. Russia, Uzbekistan, Tajikistan are among its most popular destinations.
Ural Airlines ticket prices vary by route and date. The current lowest fare starts from £44. Use the search box above for the latest prices.
When traveling with Ural Airlines, the meal service varies depending on the class you choose and the length of the flight. In Economy Class, free meal service has been discontinued on most flights, and only certain routes offer free sandwiches or small pastry items along with hot tea.
Ural Airlines' loyalty program, Ural Airlines Club, offers various advantages to frequent flyers. Within the program, you can earn miles based on the distance flown and the fare class you choose.
Cancellation Policy: Ural Airlines' cancellation policies vary depending on your fare type. For flexible fares, cancellations can generally be made with less penalty, while for low-cost fares like Promo, a fee deduction of 20% to 100% may apply in case of cancellation.
Cabin Pet Transport: Ural Airlines does not transport pets in the cabin. Therefore, it is not possible to carry your pet with you during your journey.

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