WestJet: WestJet is a Canadian airline founded in 1996. The company, headquartered in Calgary, Alberta, uses Calgary International Airport (YYC) as its main global hub. Other significant operational bases include Toronto Pearson (YYZ), Vancouver (YVR), Edmonton (YEG), and Winnipeg (YWG). Although WestJet is not a member of Star Alliance, oneworld, or SkyTeam alliances, it has partnerships and code-sharing agreements with certain airlines.
Fleet: WestJet has a fleet of approximately 200 aircraft, which includes 138 Boeing 737 models (737-700, 737-800, 737 MAX 8, 737 MAX 10) and Boeing 787-9 Dreamliner aircraft for long-haul flights. The airline serves over 125 destinations in North America, Central America, the Caribbean, Europe, and Asia.
Business Model: The airline operates with a hybrid model; this model maintains a value-focused network structure while offering various fare families, Premium and Business cabins, long-haul Boeing 787 services, airport lounges, and extensive connecting flights. The fare classes offered by WestJet include UltraBasic, Econo, EconoFlex, Premium, PremiumFlex, Business, and BusinessFlex. The airline, which offers WestJet Rewards as its passenger loyalty program, is known for its service approach that prioritizes customer satisfaction and comfort.
WestJet: As a Canada-based airline, it has a wide destination network. The airline serves over 125 destinations in North America, Central America, the Caribbean, Europe, and Asia. WestJet's main hub is Calgary International Airport (YYC), from where it offers global connections. It also has significant operational bases at Toronto Pearson (YYZ), Vancouver (YVR), Edmonton (YEG), and Winnipeg (YWG).WestJet: While the airline has a strong presence on domestic routes within Canada, it offers intercontinental services to Europe and Asia using Boeing 787-9 Dreamliner aircraft for long-haul flights. Popular routes include major destinations such as New York, Los Angeles, and London, departing from Toronto, Vancouver, and Calgary.WestJet: Although the airline is not a member of major alliances like Star Alliance, oneworld, or SkyTeam, it provides a wide network of connections through codeshare agreements with various airlines. WestJet also has seasonal routes, increasing flights to vacation destinations like the Caribbean and Mexico during the summer months.
WestJet - Baggage Policy
Carry-On Baggage: When traveling with WestJet, each passenger is entitled to one piece of carry-on baggage and one personal item. The dimensions of your personal item must not exceed 41 cm x 15 cm x 33 cm and should fit comfortably under the seat. Your carry-on baggage should be 56 cm x 23 cm x 36 cm in size and should be easily placed in the overhead bin. Passengers with an UltraBasic ticket may only carry a personal item, but an additional carry-on baggage allowance may be granted on European or Asian flights.Checked Baggage: WestJet passengers can present their first and second checked baggage with allowances that vary by baggage class. A standard checked baggage should not exceed 23 kg in weight and total dimensions should not exceed 157 cm. The first two baggage allowances vary according to ticket class; for example, it is chargeable for UltraBasic passengers, while it is free for Premium and Business Class passengers. Passengers can save on baggage fees by paying online 24 hours before their flights.Special Baggage: WestJet allows the transport of special items such as sports equipment, musical instruments, and strollers. The transport rules for sports equipment like ski sets, golf gear, and bicycles apply, and their dimensions must not exceed 3 meters. Size and packaging restrictions may apply for items like strollers and musical instruments. Wheelchairs can be transported free of charge, but special arrangements and notifications may be required.
WestJet - Check-in & Seat Selection
Check-in Options: WestJet offers various check-in options to make your travel easier. Online check-in opens 24 hours before departure, and during this process, you can complete your check-in using your booking code or ticket number on the WestJet website or WestJet App. At the airport, kiosks can only be used for printing baggage tags and boarding passes, so be sure to check in online or via the app. Check-in counters open 3 hours before departure for domestic and international flights and close 60-75 minutes before departure. You can download your boarding pass to your mobile device or receive it via email to print.Seat Selection: WestJet offers seat selection options based on different fare classes. EconoFlex, Premium, Premium Flex, Business, and Business Flex ticket holders can select seats for free, while UltraBasic and Econo ticket holders must pay an additional fee for seat selection. Seat selection can also be made during online check-in. For passengers seeking more comfort, Extra Legroom or Exit Row seat options are available; please note that you will need to pay an additional fee for these seats.
WestJet - Meal Service
WestJet flight meal service varies depending on cabin class and flight duration. Economy Class passengers can generally purchase food and alcoholic beverages. The menu may include snacks, light meals, non-alcoholic beverages, beer, wine, and spirits. Premium and Business Class include meals and drinks in the price. In Business Class, passengers are greeted with dishes inspired by Canadian and international cuisine, as well as special snacks and wines.
For passengers with special dietary requirements, special meal options are available on Boeing 787 flights and only in Business Class. Vegetarian, vegan, halal, and kosher meals can be pre-ordered. Special meal requests must be made at least 24 hours before the flight time. Special meal service is not offered on Boeing 737 flights. On short-haul flights, light snacks and beverages are typically offered, while long-haul flights provide a more comprehensive meal service.
WestJet - Loyalty Program
WestJet's frequent flyer program is called **WestJet Rewards**. Under this program, members can earn WestJet points based on the amount spent on WestJet flights and additional services. The program has four different membership tiers: **Teal, Silver, Gold, and Platinum**. Members earn 1, 3, 5, and 8 points for every dollar spent at these levels, respectively. As membership levels increase, members can enjoy benefits such as lounge access, priority boarding, and additional baggage allowance.
WestJet Rewards points can be used for future WestJet flights, products, and other rewards. Additionally, you can earn and redeem points through airline partners such as Delta Air Lines, Air France, KLM Royal Dutch Airlines, and Qantas Airways. WestJet also offers co-branded credit cards like the WestJet RBC Mastercard, allowing you to earn points on your everyday spending.
WestJet - Travel Classes
UltraBasic: The UltraBasic class offers the right to carry only one personal item. Carry-on luggage is not permitted on most routes, but it is accepted on European and Asian flights or when extended comfort is purchased in either direction. Seat selection is done at check-in and is usually at the back of the plane. Changes are not allowed, and this class is non-refundable.Econo: The Econo class allows you to carry one carry-on bag and one personal item. Standard seat selection is subject to an additional fee, and changes require payment of both the fee and the fare difference. This class does not include free standard seat selection.EconoFlex: The EconoFlex class offers the right to carry one carry-on bag and one personal item. Standard seat selection is included, and changes or cancellations can be made without a change fee; however, a fare difference may apply.Premium: The Premium class comes with the right to carry one carry-on bag and one personal item. Standard seat selection is included, and changes require payment of both the fee and the fare difference.PremiumFlex: The PremiumFlex class includes Premium cabin services, the right to carry a carry-on bag, and standard seat selection. Changes or cancellations can be made by paying the fare difference, and no change fee is charged.Business: The Business class includes Business cabin services, the right to carry a carry-on bag, standard seat selection, and enhanced aircraft/domestic services. Changes require payment of both the fee and the fare difference.BusinessFlex: The BusinessFlex class includes Business cabin services, the right to carry a carry-on bag, standard seat selection, and enhanced aircraft/domestic services. Changes or cancellations can be made by paying the fare difference, and no change fee is charged.
WestJet - Cancellation & Changes
Cancellation Policy: WestJet offers a free cancellation right if you cancel within the first 24 hours after making your reservation and if there is more than 24 hours until your flight departs. However, cancellations after 24 hours must be made at least 2 hours before departure, and a cancellation fee applies per person for each direction. UltraBasic tickets are non-refundable and no travel credit is given. EconoFlex tickets can be canceled for free and the credit is transferred to Travel Bank. Cancellations for PremiumFlex and BusinessFlex tickets are free, and refunds are made to the original payment method.Change Policy: You can make changes for free within 24 hours after making your reservation if there is more than 24 hours until your flight departs. Subsequent changes must be made at least 2 hours before departure and a change fee applies per person for each direction. Changes are not permitted for UltraBasic tickets. For Econo, Premium, and Business tickets, a change fee must be paid, but changes for EconoFlex, PremiumFlex, and BusinessFlex tickets are free, with only the price difference applicable.Refund Process: Refunds are generally made to the original payment method and the process can also be carried out as Travel Bank credit. In the case of a no-show, the ticket value is forfeited and no refund is issued. However, if you have a return flight, changes or credit may be requested under certain conditions. For UltraBasic tickets, no refund or credit is provided if the same flight and cabin cannot be found.
WestJet - Seat Comfort & Entertainment
Seat Comfort and Legroom: The seat comfort offered by WestJet varies according to the class you are flying in. In Economy Class, seats generally provide 76-81 cm of legroom and the seat width is approximately 43 cm. The seats are designed to ensure your comfort even on long journeys. In Premium Economy, wider seats and more legroom make your travel experience more comfortable. Especially on long flights in Business Class, the seats can convert into beds and offer extra spaciousness. The seats are typically made from high-quality fabric materials.In-Flight Entertainment: WestJet offers a rich content selection for in-flight entertainment. With the WestJet Connect system, you can access hundreds of hours of movies, TV shows, music, and documentaries. Wi-Fi service is available on many flights and is free for WestJet Rewards members. Passengers can charge their devices with USB ports and power outlets integrated into their seats. To access the entertainment system, simply download the WestJet app. Similar content is also available on short-haul flights, allowing you to enjoy your journey.
WestJet - Special Services
Unaccompanied Minor Service: WestJet offers an unaccompanied minor service for children aged 8 to 17. This service is meticulously planned to ensure that children travel safely. You must request this service at the time of booking and pay an additional fee. Children travel with specially trained staff throughout the flight.Pregnant Passenger Policy: WestJet allows pregnant passengers to fly until the 36th week. However, a doctor's note may be required starting from the 28th week. The health report must indicate that the pregnant passenger is fit for travel.Assistance for Disabled Passengers: WestJet provides wheelchair assistance and other support services for disabled passengers. You can request these services at the time of booking or at least 48 hours in advance. Assistance requests are valid for boarding, disembarking, and during the flight.Other Services: Baby bassinets can be reserved for passengers traveling with infants. Additionally, special services such as VIP/CIP services, priority boarding, and meet-and-greet services are also offered. Special discounts and benefits are available for group bookings. Group bookings are valid for 10 or more people and must be notified in advance.
WestJet - Pet Transport Policy
Pet Travel in Cabin: When traveling with WestJet, you can bring your cats, dogs, and birds in the cabin. Your pet must be in a soft-sided, airline-approved carrier. The carrier dimensions must not exceed 41 x 21.5 x 25.4 cm and must be leak-proof, secure, and well-ventilated. Each passenger may carry one pet in the cabin, and this carrier is considered a personal item.Transport in Cargo/Baggage Section: Larger pets can travel in an appropriate cargo kennel. Two compatible animals of the same species may share a cargo kennel, provided their combined weight does not exceed 14 kg. Transport services are available on certain routes and in the cargo section.Required Documents and Rules: When traveling with a pet, a veterinary health certificate and vaccination records are required. Special permits and documents may be needed for service and support animals. It is recommended to notify in advance during the booking process for your pet's travel. WestJet does not accept pets on certain countries and flights, so it is important to review restrictions before traveling.
WestJet - Travel Tips
Tips to make your journey with WestJet more enjoyable: Booking your ticket in advance allows you to take advantage of better prices. Being flexible with your travel dates can often provide more economical options. When choosing your seat, opting for exit rows can give you extra legroom. Sitting at the beginning or end of the flight allows for quicker boarding and disembarking. Since Calgary International Airport (YYC) is WestJet's main hub, you can benefit from the extensive lounge facilities available here. For connecting flights, it is important to plan the time between two flights well. WestJet's mobile app makes it easy to track your flight status and check in online. This way, you can save time at the airport.
The information on this page about WestJet is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official WestJet website. Tripuck cannot be held responsible for any changes to this information.
Carry-On Baggage: When traveling with WestJet, each passenger is entitled to one piece of carry-on baggage and one personal item. The dimensions of your personal item must not exceed 41 cm x 15 cm x 33 cm and should fit comfortably under the seat.
Check-in Options: WestJet offers various check-in options to make your travel easier. Online check-in opens 24 hours before departure, and during this process, you can complete your check-in using your booking code or ticket number on the WestJet website or WestJet App.
WestJet operates flights to 84 cities in 22 countries. Canada, United States, Dominican Republic are among its most popular destinations.
WestJet ticket prices vary by route and date. The current lowest fare starts from £34. Use the search box above for the latest prices.
WestJet flight meal service varies depending on cabin class and flight duration. Economy Class passengers can generally purchase food and alcoholic beverages.
WestJet's frequent flyer program is called **WestJet Rewards**. Under this program, members can earn WestJet points based on the amount spent on WestJet flights and additional services.
Cancellation Policy: WestJet offers a free cancellation right if you cancel within the first 24 hours after making your reservation and if there is more than 24 hours until your flight departs. However, cancellations after 24 hours must be made at least 2 hours before departure, and a cancellation fee applies per person for each direction.
Pet Travel in Cabin: When traveling with WestJet, you can bring your cats, dogs, and birds in the cabin. Your pet must be in a soft-sided, airline-approved carrier.