Asiana Airlines, one of South Korea's leading full-service airlines, was established on February 17, 1988. The company's headquarters are located in Seoul, with its main hubs being Incheon International Airport and Gimpo International Airport. With the IATA code OZ and ICAO code AAR, Asiana Airlines has been a member of Star Alliance since March 2003, expanding its global connections through this membership.
Asiana Airlines operates a fleet of approximately 70-80 aircraft. The main aircraft types in its fleet include modern models such as the Airbus A380, A350, A321neo, and Boeing 777. This diversity enables the airline to effectively serve different destinations and passenger demands.
The airline flies to 75 destinations in 24 countries worldwide. Offering an extensive flight network to Asia, Europe, North America, and Oceania, Asiana connects to many major hubs, including Istanbul. The annual passenger count ranges between 10-15 million and is showing recovery in the post-pandemic period.
In 2010, Asiana Airlines was named "Airline of the Year" by Skytrax, proving its commitment to excellence. Acquired by Korean Air in November 2020, the airline operated as a separate brand until 2024, with the integration process currently ongoing. Its codeshare agreement with Turkish Airlines facilitates passenger traffic between Turkey and Korea.
Asiana Airlines boasts a wide flight network worldwide, serving over 75 destinations in 24 countries. The airline's main hubs, Incheon and Gimpo International Airports, provide easy access to Asia, Europe, North America, and Oceania. Its operations concentrated in the Asia-Pacific region cover many major cities in China, Japan, and Southeast Asia. In Europe, flights are operated to key centers such as Istanbul, Frankfurt, and London. In North America, cities like Los Angeles, San Francisco, and New York are among the popular destinations.
Asiana's Star Alliance membership offers global transfer opportunities to passengers, while codeshare agreements enrich these connections. The partnership with Turkish Airlines facilitates travel between Turkey and Korea. Additionally, the airline operates additional flights to some destinations seasonally, offering more options to passengers during holiday periods. With its extensive destination network and flexible travel opportunities, Asiana Airlines promises a comfortable flight experience to its passengers.
Asiana Airlines - Baggage Policy
Carry-On / Cabin Baggage: When traveling with Asiana Airlines, Economy Class passengers can carry one piece of cabin baggage and one personal item. Your cabin baggage should not exceed a total of 115 cm (55x40x20 cm) in dimensions and should not weigh more than 10 kg. Business and First Class passengers are allowed two pieces of cabin baggage and one personal item. The personal item should fit under the seat and is generally around 40x30x10 cm.Checked Baggage: Checked baggage rules vary depending on the route you are traveling. On U.S. routes, Economy Class passengers are allowed two pieces of baggage, each weighing 23 kg and measuring 158 cm. Business and First Class passengers can check two pieces of baggage, each weighing 32 kg and measuring 158 cm, free of charge. On other international routes, the first bag for Economy Class passengers is free up to 20 kg.Special Baggage: Asiana Airlines applies specific rules for special baggage such as sports equipment and musical instruments. Sports equipment can usually be carried free of charge as long as it stays within the specified weight and size limits, although additional fees may apply in some cases. Items like strollers and car seats are generally carried free of charge, and wheelchairs are also free. It is advisable to check size and weight restrictions before transporting your special baggage.
Asiana Airlines - Check-in & Seat Selection
Check-In Options: For your journey with Asiana Airlines, online check-in starts 24 hours before departure and continues until 60-90 minutes before your flight. You can complete this process via flyasiana.com or the Asiana mobile app. Airport kiosk or counter check-in options are also available, offering more flexibility, especially for passengers without baggage. You can receive your boarding pass digitally on your mobile device or print it out. Airport kiosks can also be used to obtain a boarding pass. The automatic check-in feature allows you to manage your flight more comfortably.Seat Selection: Seat selection on your Asiana Airlines tickets varies depending on the fare package you purchased. In Economy Lite class, standard seats are offered free of charge in limited numbers, while extra legroom or front-row seats are available for free in Flex or Prime classes. Premium seat options are available on long-haul flights for a fee ranging from 20-100 USD. Seats in the emergency exit row require a physical fitness condition. While extra legroom or premium seats in Economy Class require a specific fee, these seats are generally free for Business Class passengers. You can select your seat during online check-in.
Asiana Airlines - Meal Service
Asiana Airlines offers a wide range of meal options on its flights. In Economy Class, on long-haul flights, unique flavors of Korean cuisine such as Yeongyang Ssambap and Bibimbap are served alongside Japanese, Western, or local flavors. All beverages and sommelier-selected wines are complimentary. On short-haul flights, sandwiches or snacks are offered, with beverages still being complimentary. Business Class passengers enjoy a premium experience with high-quality Korean and Western meals accompanied by world sommelier wines. Special dietary requirements such as vegetarian, vegan, halal, kosher, and other special meal options can be reserved free of charge up to 24 hours before departure. Baby and children's menus are also available. While all services are offered free of charge on long-haul flights, limited or paid options may be available on short-haul flights. There is no in-flight café.
Asiana Airlines - Loyalty Program
Asiana Airlines' loyalty program, Asiana Club, offers frequent flyers a wide range of benefits. Miles can be earned through flights with Asiana and Star Alliance member airlines, credit card spending, and transactions with other partners. The flight distance and ticket class determine the amount of miles earned. Membership levels are ranked as Silver, Gold, Platinum, Diamond, Diamond Plus, and Emerald. Emerald members enjoy top-tier privileges such as lounge access, priority boarding, and extra baggage. Diamond Plus members earn a 40% bonus on miles. Earned miles can be spent on award tickets, seat upgrades, and seat selection. The validity period for miles is 10 years, and spending miles with Star Alliance partners covers a wide range. The Family Circle program allows family members to combine their mile accumulations. Additional mile earning opportunities are available through credit card partnerships like Samsung Card.
Asiana Airlines - Travel Classes
Economy Lite: Asiana Airlines' most basic class, Economy Lite, offers a 23 kg baggage allowance. Seat selection is paid and generally ranges from 10-50 USD. Meal service is limited or not available on short and medium-haul flights. Flexibility for changes and cancellations is very limited in this class, typically involving fees and strict rules.Economy Flex: A mid-level option, Economy Flex offers a 23 kg baggage allowance and free seat selection. Full meal service is diversified, especially with options from Korean cuisine. Changes can be made for a fee up to 24 hours in advance, while partial refunds are available in case of cancellations.Economy Premier: Offering an experience similar to premium economy class, Economy Premier provides a total of 46 kg (2x23 kg) baggage allowance. Priority seat selection is free, and meals prepared by a chef with expanded menu options are offered. High flexibility is provided for changes and cancellations in this class; they are generally free, with a 48-hour rule applicable.Business Smartium: In the business class category, Business Smartium offers a comfortable journey with a 2x32 kg baggage allowance. Free seat and bed selection (lie-flat seats) are available. Gourmet meal service is enriched with various beverages, including champagne. Full flexibility is provided for changes and cancellations; they are free, and refunds are available even in no-show situations.
Asiana Airlines - Cancellation & Changes
Cancellation Conditions: Cancellation conditions at Asiana Airlines vary depending on the ticket type and place of purchase. Most ticket types do not offer free cancellation. However, for tickets purchased online and unused, full refund fee exemption is provided for cancellations made within 24 hours before departure. For economy class tickets, if not canceled by departure, a no-show penalty of KRW 120,000 or approximately USD 120 is applied between December 26, 2023, and October 31, 2024.Change Rules: Asiana Airlines offers flexibility in ticket changes. Date or route changes can be made depending on the ticket type and purchase conditions. Name changes are generally not possible. Flexible ticket options are sold at higher prices but provide significant advantages for changes and cancellations.Refund Process: The refund process is carried out using the original payment method of the canceled ticket and may take several weeks. In case of a no-show, if the passenger does not cancel by departure or does not board after check-in, a specific penalty is applied. These penalties range from KRW 120,000/USD 120 for economy class to KRW 300,000-400,000/USD 300-400 for business class. For international award tickets, the refund or rebooking fee is set at USD 30 or 3,000 miles.
Asiana Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: Asiana Airlines offers different seat options to provide passengers with a comfortable travel experience. In Economy Class, the legroom on short-haul flights is approximately 76-79 cm, while on long-haul flights, it can extend to 81-86 cm. Seat widths range from 43-48 cm, offering a reclining angle of 10-15 cm. In Business Class, seats on short-haul flights offer approximately 86 cm of legroom and 50 cm width, while on long-haul flights, they expand to a full flat bed feature with a length of up to 193 cm and a reclining angle of 180°. The width of Business Class seats ranges from 53-60 cm. Seats are covered with high-quality fabric and leather materials that enhance travel comfort.In-Flight Entertainment: Asiana Airlines offers a rich experience in in-flight entertainment options. Personal HD screens are available in all classes; screens in Economy Class measure 11-13 inches, while those in Business Class measure 15-17 inches. The system offers a wide range of content, including over 100 movies, series, music, and game options. These entertainment options, offered under the name Asiana TV, aim to make your journey more enjoyable. Wi-Fi service is also available on long-haul flights, with hourly or flight-long paid options for Economy Class passengers, while it is free on some Business Class routes. USB and A/C power outlets are standard at every seat, with more powerful power outlets available in Business Class. The entertainment system is integrated in-flight, with no branded app available.
Asiana Airlines - Special Services
Unaccompanied Minor Service: Asiana Airlines offers unaccompanied minor service for children traveling alone. Children aged 5-11 can benefit from this service, while children aged 12 and over travel free when accompanied by an escort. Children aged 2-5 must travel with an escort. An additional fee is applied during the reservation of this service. Supervision is provided throughout the process to ensure the children's safe travel.Pregnant Passenger Policy: For pregnant passengers, Asiana Airlines allows travel up to the 36th week. A medical certificate is required for pregnant passengers to participate in the flight from the 28th week onwards. Flights are prohibited from the 36th week and beyond due to advanced pregnancy.Assistance for Disabled Passengers: Asiana Airlines offers various assistance for disabled passengers. Wheelchair service is available for airport and in-flight transportation. Passengers can request such assistance in advance during reservation. The airline provides all necessary support to ensure the comfort and safety of disabled passengers.Other Services: Bassinet or crib service is available for passengers with infants. VIP and CIP services, such as priority boarding and greeting services, enrich the passenger experience. Special group reservation services are also available for large groups. These services can be customized according to passengers' needs.
Asiana Airlines - Pet Transport Policy
Cabin Pet Transport: When traveling with Asiana Airlines, pets that can be carried in the cabin are generally small dogs and cats. The maximum weight with the carrier should be 10 kg, and the carrier's dimensions should not exceed 55x40x20 cm. The carrier should fit comfortably under the seat. You need to make a reservation for your pet to be transported, as there is limited capacity on each flight.Cargo/Baggage Compartment Transport: Larger pets can be transported in the cargo compartment. There are no size or breed restrictions for cargo transport, but each piece should not exceed 32 kg. A climate-controlled environment is provided during transport.Required Documents and Rules: A veterinary health certificate is required for pet travel, and it is important that this certificate is obtained no more than 48 hours before travel. Rabies vaccination records and microchip information are also required. Quarantine rules may vary depending on the country of entry. Special rules may apply for guide and support animals. Pet transport reservations should be made along with flight reservations.
Asiana Airlines - Travel Tips
When traveling with Asiana Airlines, you might consider booking early and opting for flexible travel dates to catch the best ticket prices. For those wanting more space on the plane, emergency exit row seats can be a good option. Sitting at the front allows for quicker disembarkation, while rear seats are generally quieter and more comfortable. At Incheon International Airport, Asiana Airlines passengers typically use Terminal 1, where you can relax with access to the Asiana Lounge. If you have connecting flights, tracking flight status and gate information through the mobile app can help you make your connection easily. Additionally, you can save time by checking in via the mobile app.
The information on this page about Asiana Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Asiana Airlines website. Tripuck cannot be held responsible for any changes to this information.
Carry-On / Cabin Baggage: When traveling with Asiana Airlines, Economy Class passengers can carry one piece of cabin baggage and one personal item. Your cabin baggage should not exceed a total of 115 cm (55x40x20 cm) in dimensions and should not weigh more than 10 kg.
Check-In Options: For your journey with Asiana Airlines, online check-in starts 24 hours before departure and continues until 60-90 minutes before your flight. You can complete this process via flyasiana.
Asiana Airlines operates flights to 90 cities in 32 countries. China, Japan, South Korea are among its most popular destinations.
Asiana Airlines ticket prices vary by route and date. The current lowest fare starts from £33. Use the search box above for the latest prices.
Asiana Airlines offers a wide range of meal options on its flights. In Economy Class, on long-haul flights, unique flavors of Korean cuisine such as Yeongyang Ssambap and Bibimbap are served alongside Japanese, Western, or local flavors.
Asiana Airlines' loyalty program, Asiana Club, offers frequent flyers a wide range of benefits. Miles can be earned through flights with Asiana and Star Alliance member airlines, credit card spending, and transactions with other partners.
Cancellation Conditions: Cancellation conditions at Asiana Airlines vary depending on the ticket type and place of purchase. Most ticket types do not offer free cancellation.
Cabin Pet Transport: When traveling with Asiana Airlines, pets that can be carried in the cabin are generally small dogs and cats. The maximum weight with the carrier should be 10 kg, and the carrier's dimensions should not exceed 55x40x20 cm.