Air India Express

Air India Express Flight Tickets

Low Cost · 3 countries · 10 cities

Air India Express About

Air India Express: Air India Express is a low-cost airline based in India and was established in 2004 as a subsidiary of Air India. The company's headquarters is located in India, and it operates flights primarily to major cities like Delhi and many domestic and international destinations. The airline operates through Terminal 3 in Delhi and has a dense flight traffic on the Bengaluru-Delhi route. Fleet: The fleet of Air India Express mainly consists of Boeing 737 family and Airbus A320/A321 models. While the fleet size can vary due to periodic aircraft deliveries and retirements, it consists of approximately over 100 aircraft. The airline operates flights to roughly 40 to 50 destinations and carries tens of millions of passengers annually. However, Air India Express is not a member of major global alliances such as Star Alliance, oneworld, or SkyTeam. Fare Packages: The fare packages offered by the airline include Xpress Lite, Xpress Value, Xpress Flex, and Xpress Biz. Xpress Lite is the lowest fare option, providing basic services, while Xpress Value offers a more balanced package with standard baggage and flexible seat selection. Xpress Flex provides flexibility for ticket changes, and Xpress Biz is a premium option that offers broader services. Air India Express provides economical travel options to a wide passenger base with a simple and fare-focused model.

Air India Express - Destinations

India
India7
Mumbai, Kolkata, Delhi +4
United Arab Emirates
United Arab Emirates2
Ras al-Khaimah, Sharjah
Bahrain
Bahrain1
Manama

Air India Express - Destinations

Air India Express: Air India Express, a low-cost airline based in India, offers a wide destination network in Asia, the Middle East, and Southeast Asia. The airline operates flights to approximately 40-50 destinations, with a particularly dense route network between India and Middle Eastern countries such as the United Arab Emirates, Saudi Arabia, Kuwait, and Qatar. Among its most popular routes are major cities like Dubai, Abu Dhabi, Muscat, and Doha from India. Air India Express's main hubs include Delhi, Mumbai, and Kochi, providing passengers with a broad transfer network and connection opportunities. Air India Express: While Air India Express does not provide access to additional destinations through codeshare partnerships, it collaborates with Air India to offer its passengers a wider flight network. Seasonal destinations may include additional flights to tourist areas in India, organized to meet the increased demand, especially during holiday seasons. In line with its low-cost model, the airline aims to provide its passengers with economical and efficient travel options.

Air India Express - Baggage Policy

Cabin Baggage: Passengers traveling with Air India Express can carry one piece of cabin baggage weighing up to 7 kg. The dimensions of cabin baggage are generally around 55 x 35 x 25 cm. Additionally, a small personal item that can fit under the seat is also permitted, and the weight of these items can typically be up to 5 kg. It is important to adhere to these rules for a quick and smooth experience on the plane. Checked Baggage: Air India Express offers different package options. The Lite package does not include checked baggage allowance, while the Value and Classic packages provide allowance for one piece of checked baggage with a limit of 15 kg. In the Flex package, this allowance increases to 20 kg. Corporate Value users can also carry 15 kg of checked baggage. Those traveling in Business Class can check in baggage of up to 25 kg, in two pieces (each approximately 12.5 kg). Extra baggage can be purchased online in advance, and higher fees may apply for excess baggage purchases made at the airport. Special Baggage: Special baggage such as sports equipment, musical instruments, and strollers are generally transported with prior notification and for an additional fee. Strollers can often be carried free of charge as gate delivery. For sports equipment and musical instruments, size and weight restrictions are applied according to the airline's regulations. It is advisable to plan ahead to transport these types of special items smoothly.

Air India Express - Check-in & Seat Selection

Check-in Options: When traveling with Air India Express, online check-in usually opens 24 hours before the flight departure time and continues until 2-3 hours prior. You can also check in via the mobile app and receive your digital boarding pass. At the airport, counter check-in for domestic flights closes 45-60 minutes before departure, while for international flights it closes 60-75 minutes prior. Although self-service kiosk options are limited at major stations, many passengers benefit from this service. Passengers can receive their boarding passes in mobile, PDF, or printed format. Seat Selection: Seat selection on Air India Express varies according to the ticket type. In the lowest fare class, Lite tickets, standard seats are usually chargeable, while in higher-priced tickets, seat selection may be free. You can choose your seat during online check-in and consider special options such as premium seats offering extra legroom or exit row seats. These features can enhance your travel comfort and make your flight experience more enjoyable.

Air India Express - Meal Service

Air India Express: as a low-cost airline, typically does not include meal service in the ticket price. In Economy Class Lite and Value fare types, passengers can receive their meals for a fee by ordering in advance. However, passengers traveling on Classic and Flex fare types are offered light snacks called "Lite Bite" included in the ticket price. Passengers with Business fare types are entitled to either a hot meal or Lite Bite options. Non-alcoholic beverages are generally provided, while alcohol may be limited or charged on some routes. Passengers with special dietary requirements can order vegetarian, vegan, halal, and other special meals in advance. The airline offers pre-ordered hot meal and snack service under the "Gourmair" brand. Since flights are generally short to medium-haul, the meal concept has been arranged accordingly.

Air India Express - Loyalty Program

Air India Express does not typically offer an independent loyalty program; instead, it operates in conjunction with its parent company Air India's loyalty program, Flying Returns. This program allows you to earn miles from your flights and use those miles on Air India and certain partner airlines. Flying Returns features base levels along with elite tiers. Elite members can benefit from advantages such as priority check-in, additional baggage allowance, and lounge access. Additionally, miles can also be earned through co-branded credit cards with certain banks in India. Since Air India Express is positioned as an extension of this structure, it does not offer a wide partnership network but serves as a way to take advantage of Flying Returns benefits.

Air India Express - Travel Classes

Xpress Lite: When traveling with Air India Express, the Xpress Lite option is the most economical travel class. This package offers basic cabin baggage allowance and keeps other services at a minimum level. Seat selection, meals, and entertainment are not included; therefore, it is recommended to carefully evaluate when purchasing your ticket. Change and cancellation flexibility is limited and usually incurs additional fees. Xpress Value: The Xpress Value package is suitable for passengers seeking more flexibility and comfort. This class includes standard cabin baggage allowance and a specific checked baggage limit. It offers a wider range of options for seat selection and includes meal service during the flight. Change and cancellation conditions are more flexible, and changes can be made for low fees. Xpress Flex: The Xpress Flex option is ideal for passengers who may need to make changes to their travel plans. This package offers extended baggage rights and flexible seat selection options. Passengers can benefit from additional services such as hot meal and beverage service during the flight. Change and cancellation terms are more advantageous and are typically free of charge. Xpress Biz: Xpress Biz is a class designed for business travel. This package offers generous baggage allowances and comfortable seat options. Various services such as hot meals, beverages, and entertainment systems are available throughout the flight. It provides the most flexible conditions for changes and cancellations, and is generally free of charge.

Air India Express - Cancellation & Changes

Cancellation Policy: The ticket cancellation conditions at Air India Express vary according to the selected package. The Lite fare is generally the most restrictive regarding cancellations and refunds and is considered to have a high penalty or "non-refundable." However, in the Flex and Business packages, cancellation penalties are lower, and sometimes free or low-cost cancellation options may be available up to a certain time before departure. There is no standard 24-hour free cancellation guarantee, but it may vary depending on promotions. Change Rules: Date and time changes are possible for most fare types, but typically a fare difference and change fee are charged. Route changes are subject to stricter rules, and some low-fare tickets do not allow any changes at all. Name corrections are generally allowed, but a full name change may require purchasing a new ticket in most packages. Refund Process: The refund process is usually completed within 7 to 21 days after the ticket cancellation request, and the refund is processed using the original payment method. In case of delays, a voucher or "credit shell" option may be offered. In the case of a no-show, especially with Lite and Value tickets, almost all fares may be forfeited; however, a portion of the taxes may be refundable.

Air India Express - Seat Comfort & Entertainment

Seat Comfort and Legroom: Air India Express typically operates short and medium-haul flights using narrow-body Boeing 737 aircraft. In Economy Class, the seat pitch is approximately 76–79 cm and the seat width is around 43–46 cm. These seats are designed to meet basic comfort needs but have a limited recline angle for long journeys; this angle is about 10–12 cm. Premium seats offer greater legroom and wider seats, with a pitch of 81–86 cm and a width of 46–48 cm. The seats are generally fabric-covered, providing comfort during the journey. In-Flight Entertainment: Air India Express does not offer a comprehensive entertainment system on its flights. There are no personal screens on the aircraft, and there are no large content libraries available. In-flight Wi-Fi service is not provided, and extras such as power outlets or USB ports at the seats are not available. Instead, passengers are encouraged to bring their own personal entertainment on their devices. This approach is part of the airline's low-cost service model and aims to provide passengers with affordable travel options.

Air India Express - Special Services

Unaccompanied Minor Service: Air India Express offers an unaccompanied minor service for children aged 5-12. This service is ideal for parents who want to ensure their children travel safely. Young passengers aged 12-16 can travel under the supervision of cabin crew at the request of their parents. Pregnant Passenger Policy: For pregnant passengers, Air India Express requires a doctor's note starting from the 28th week. After the 32nd to 36th week, flights may be subject to certain restrictions. It is important for passengers to consider these timelines when planning their travel. Assistance for Disabled Passengers: Air India Express provides free mobility assistance for wheelchair and mobility-impaired passengers. This service is supported by escort services at departure and arrival points. Passengers are advised to request this service at the time of booking. Other Services: A baby cot is a service that must be requested in advance on flights and is available in limited quantities in suitable wall compartments. Priority service packages like "Xpress Ahead" offer passengers benefits such as fast check-in and priority boarding. VIP/CIP services are provided through airport operators or third-party lounges. Group bookings can also be made, and this service is valid for 10 or more passengers.

Air India Express - Pet Transport Policy

Cabin Pet Transport: Air India Express is quite restrictive when it comes to transporting pets in the cabin. Only cats and dogs are allowed on certain routes, and the total weight, including the carrier, must not exceed 5–7 kg. The dimensions of the carrier should be approximately 40 x 30 x 20 cm and must fit in the space in front of the seat. Cargo/Baggage Section Transport: Larger animals and pets on most routes are transported in the cargo section. Pre-approval is required during the reservation process. Restrictions or bans may apply for dangerous breeds and brachycephalic breeds. Required Documents and Rules: To transport pets, a health certificate, rabies vaccination record, and in some cases, a microchip are required. Import permits may also be mandatory. Guide dogs and service animals can often be transported in the cabin free of charge and outside of the weight limit, provided they have the necessary documents.

Air India Express - Travel Tips

It is important to make early reservations to catch the best ticket deals when traveling with Air India Express. Being flexible with your travel dates, especially if you prefer weekday flights, can help you find more affordable tickets. When choosing your seat, you may prefer the emergency exit rows that offer more legroom or sitting at the front for the advantage of quickly disembarking from the aircraft. At the airport, Air India Express typically uses specific terminals; therefore, it is helpful to check terminal information before your flight. On connecting flights, you can reduce your stress by allowing sufficient transfer time. The Air India Express mobile app is useful for tracking flight details and quickly completing online check-in.

The information on this page about Air India Express is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air India Express website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 23 July 2026

Air India Express - Contact Information

Frequently Asked Questions

Cabin Baggage: Passengers traveling with Air India Express can carry one piece of cabin baggage weighing up to 7 kg. The dimensions of cabin baggage are generally around 55 x 35 x 25 cm.
Check-in Options: When traveling with Air India Express, online check-in usually opens 24 hours before the flight departure time and continues until 2-3 hours prior. You can also check in via the mobile app and receive your digital boarding pass.
Air India Express operates flights to 10 cities in 3 countries. India, United Arab Emirates, Bahrain are among its most popular destinations.
Air India Express ticket prices vary by route and date. The current lowest fare starts from £34. Use the search box above for the latest prices.
Air India Express: as a low-cost airline, typically does not include meal service in the ticket price. In Economy Class Lite and Value fare types, passengers can receive their meals for a fee by ordering in advance.
Air India Express does not typically offer an independent loyalty program; instead, it operates in conjunction with its parent company Air India's loyalty program, Flying Returns. This program allows you to earn miles from your flights and use those miles on Air India and certain partner airlines.
Cancellation Policy: The ticket cancellation conditions at Air India Express vary according to the selected package. The Lite fare is generally the most restrictive regarding cancellations and refunds and is considered to have a high penalty or "non-refundable.
Cabin Pet Transport: Air India Express is quite restrictive when it comes to transporting pets in the cabin. Only cats and dogs are allowed on certain routes, and the total weight, including the carrier, must not exceed 5–7 kg.

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