Air Japan Flight Tickets
Air Japan About
Air Japan: Founded on June 29, 1990, under the name World Air Network, it focused on international charter flights and adopted its current name, Air Japan Co., Ltd., in 2001. Based in Japan, this airline operates its main hub at Tokyo Narita Airport (NRT) with its headquarters located at ANA Narita Sky Center 3B in Narita International Airport. Air Japan has been integrated into the Star Alliance ecosystem as part of the All Nippon Airways (ANA) Group. Air Japan: Initially operating on medium-haul international routes with a hybrid positioning between full-service and low-cost, it began low-cost international flights under the AirJapan brand in 2024. However, at the end of March 2026, the group decided to restructure and halted scheduled operations under this brand. During this period, Air Japan, which typically had a small fleet of around 2-5 wide-body Boeing 787-8 Dreamliner aircraft, operated flights to approximately 10-15 destinations in Southeast Asia and surrounding regions from Narita. With an annual passenger count of around 200,000, Air Japan passengers were able to use the ANA Mileage Club (AMC) program for earning miles. With this operational structure, Air Japan aimed to provide its passengers with an economical yet quality travel experience.
Popular departure routes with Air Japan
Direct Flights(4)
Connecting Flights(1)
Popular arrival routes with Air Japan
Direct Flights(4)
Connecting Flights(1)
Air Japan - Destinations
Thailand1
Bangkok
Japan1
Tokyo
Singapore1
Singapore
Air Japan - Destinations
Air Japan: As a Japan-based airline, it operated from Tokyo Narita Airport (NRT).
ANA Group: As part of the ANA Group, the company served approximately 10-15 destinations, particularly in Southeast Asia.
Destinations: These destinations were generally medium-haul international routes, primarily focusing on the Asia-Pacific region. Among Air Japan's most popular routes were cities like Bangkok, Singapore, and Kuala Lumpur.
Transfer Opportunities: Thanks to its central location in Tokyo Narita, it offered extensive transfer opportunities for passengers.
Codeshare Partners: Important codeshare partners included other airlines that are members of Star Alliance, providing passengers with access to more destinations.
Seasonal Routes: Seasonal routes occasionally featured in the schedule, allowing for additional destinations, especially during holiday periods.
Closure: Although Air Japan ceased operations in 2026, it was a significant player that connected Japan to other major hubs in Asia with the services it provided in the past.
Air Japan - Baggage Policy
Hand Baggage / Cabin Baggage: When traveling with Air Japan, Economy Class passengers are generally allowed one cabin bag and one personal item. The maximum weight for cabin baggage typically ranges from 7 to 10 kg, and the dimensions are limited to 55 × 40 × 25 cm. Acceptable personal items include a handbag, laptop bag, or a small backpack, with a weight of around 2 to 3 kg and dimensions not exceeding 40 × 30 × 25 cm.
Checked Baggage: The checked baggage allowance on Air Japan varies depending on the selected fare package. Basic fare tickets usually do not include a free checked baggage allowance, and passengers can purchase baggage by piece, with each piece not exceeding 23 kg in weight and a total dimension of 158 cm. Standard fare tickets include one piece of 23 kg baggage allowance. Comfort fare tickets offer two pieces of 23 kg baggage allowance.
Special Baggage: Air Japan has specific rules for special baggage such as sports equipment and musical instruments. Most sports equipment can be transported for free within certain size and weight limits. Carrying a stroller and car seat is generally free of charge. Assistive devices like wheelchairs can also be transported without an additional fee. However, larger sports equipment such as surfboards and bicycles may incur extra charges, and their sizes and weights should be reported to the airline prior to the flight.
Air Japan - Check-in & Seat Selection
Check-in Options: When traveling with Air Japan, online check-in usually opens 48 hours before your flight and closes 1 hour before departure. There is also an option to check in via the mobile app, allowing you to download your boarding pass to your mobile device or receive it via email. At the airport, you can check in using kiosks or counters. Check-in at the counters generally opens 2 hours before departure and closes 45 minutes before. An automatic check-in feature is also available, allowing the airline to complete the check-in process for you.
Seat Selection: Seat selection on Air Japan may be free or paid, depending on your ticket class. Economy Class passengers can usually select seats for free during online check-in. Premium seat options may include seats with extra legroom, emergency exit rows, and front rows of the aircraft. These options are typically offered for an additional fee, but in some classes, these services may be free. Passengers can make their seat selections during online check-in or at the airport.
Air Japan - Meal Service
Air Japan meal service on flights varies depending on the length of the flight and the destination. On flights departing from Bangkok, Seoul Incheon, and Singapore, passengers can make meal selections in advance. These selections can be made up to 28 to 33 hours before the flight. In-flight food and beverages are generally available for purchase, so complimentary meal service may not be available on every flight. While menus offer a variety of options, there are also choices that cater to dietary restrictions such as vegetarian, vegan, and special meals for religious sensitivities. However, there is no clear guarantee for halal or kosher meals, and it is recommended that such requests be made in advance. In addition to meals, various beverage options are also offered on flights.
Air Japan - Loyalty Program
AirJapan does not offer an independent loyalty program. However, passengers benefiting from AirJapan flights can earn miles by joining the ANA Mileage Club program offered by AirJapan's parent company, All Nippon Airways (ANA). The ANA Mileage Club provides its members with various levels of benefits. These levels include Bronze, Platinum, and Diamond. Members can earn miles from their flights and from spending with ANA's various partners. The earned miles can be used for benefits such as free flights, cabin upgrades, and lounge access. The ANA Mileage Club also offers opportunities to earn and redeem miles through member airlines of Star Alliance and other partners.
Air Japan - Travel Classes
Value/Standard Type Packages: In the Value or Standard type packages offered by AirJapan, there is generally only a carry-on baggage allowance, and the weight of this carry-on may be around 7–10 kg. Checked baggage service is subject to an additional fee in these packages. Basic seat assignments are made for free, while special seat selections may require an extra charge. Hot meals or snacks offered during the journey are mostly paid, and ticket changes and cancellations are generally limited and may incur high penalties.
Flex/Smart Type Packages: Flex or Smart packages offer one free checked baggage allowance of approximately 20–23 kg in addition to carry-on baggage. Standard seat selections are free, while seats offering more legroom may be discounted or charged. Passengers may be offered a basic hot meal or snack set included in the price. Date changes can be made with lower penalties, while partial refunds may be possible in case of cancellation.
Premium Type Packages: The Premium packages, which offer more flexible ticket options within the same cabin structure, may allow a total baggage allowance of up to 30 kg. Additional services such as priority check-in and boarding may be offered to passengers. Seat selections (front rows or more spacious pitch) are free. Enhanced hot meal options and non-alcoholic beverages may be included in these packages. Changes are generally more flexible, and lower penalties may apply for cancellation processes.
Air Japan - Cancellation & Changes
Cancellation Policy: Air Japan organizes ticket cancellations according to the fare type. Generally, cancellations in the most flexible packages can be made with lower penalties or free of charge under certain conditions, while cancellations in the cheapest fares are often prohibited or subject to high penalty fees. However, a standard 24-hour unconditional free cancellation guarantee is not offered. Cancellation policies may vary specifically for your ticket, so it is important to carefully review your ticket rules.
Change Rules: Date or route changes with Air Japan can be made under more advantageous conditions in flexible ticket options. In the most flexible tickets, changes can be made with low penalties or for free, while in cheaper tickets, these transactions are generally subject to high penalties. There may be restrictions regarding name changes. Change transactions can be carried out online through the "Manage My Booking" and "Change/Refund" pages.
Refund Process: Refund transactions are generally made via bank transfer or card refund method. The refund period may vary, and bank account information may be requested. In the case of a no-show for the flight, all low-fare tickets may be forfeited, while in more flexible fares, it is possible to change the date with a high penalty. In the event of flight cancellation or significant time changes, passengers are granted the right to rebook for free 14 days before or after.
Air Japan - Seat Comfort & Entertainment
Seat Comfort and Legroom: Air Japan provides its Economy Class passengers with 79–81 cm of legroom and 45–46 cm of seat width, ensuring a comfortable travel experience. These seats feature a standard recline of 10–12 cm. In Business Class, greater comfort is offered with wider seats of 50–52 cm and legroom ranging from 97–102 cm. Instead of fully flat seats, this class offers comfort-focused seating with footrest options. The seats are generally made of fabric material, providing extra comfort during long journeys.
In-Flight Entertainment: Air Japan does not offer a personal screen in its in-flight entertainment system; instead, it provides the option to watch content on your own devices via in-cabin Wi-Fi. Passengers can access content such as movies, series, or music using their devices during the flight. The Wi-Fi service is typically offered in paid packages, which can be used based on minutes or hours, or with fixed fees per flight. USB charging ports are available at the seats, allowing you to charge your devices. This system reflects Japan's quality service approach while providing an economical travel experience.
Air Japan - Special Services
Unaccompanied Minor Service: Air Japan does not allow unaccompanied travel for children under the age of 6. For children over 6 years old, unaccompanied travel is not available. Children under 6 must travel with a companion who is at least 15 years old. An adult can travel with a maximum of two children under 6.
Pregnant Passenger Policy: For pregnant passengers traveling with Air Japan, a doctor's note and prior approval from the airline are generally required after the 32nd week. This is a standard practice among most airlines, and it is important to prepare the necessary documents before travel.
Assistance for Disabled Passengers: Air Japan offers special assistance for passengers with wheelchairs and mobility restrictions. Passengers who wish to benefit from these services must indicate their needs at the time of booking. The assistance provided includes wheelchair support and help during boarding.
Other Services: Air Japan does not offer baby bassinet services. Infants can travel in an adult's lap. For information about special services such as VIP/CIP services, priority boarding, and greeting services, detailed information can be obtained at the time of booking. Special arrangements can also be made for group bookings.
Air Japan - Pet Transport Policy
Pet Transportation in Cabin: Air Japan flights provide various information regarding pet transportation from different sources. However, according to some reliable sources, Air Japan only accepts pets under very limited conditions. Generally, small dogs and cats can be transported in the cabin, but the total weight, including the carrier, must not exceed 8 kg. The dimensions of the carrier are limited to approximately 20-25 cm in height and must fit under the seat.
Transportation in Cargo/Baggage Section: There are specific restrictions for transporting large pets. Some sources indicate that large animals are not accepted because Air Japan's aircraft do not have a specially climate-controlled compartment for live cargo. However, in accordance with general aviation standards, it is possible for larger pets to be transported in the cargo section.
Required Documents and Rules: Passengers planning to transport pets must keep documents such as veterinary health certificates and vaccination records up to date. Microchip application may also be a common requirement. More flexible policies may apply for guide or support animals. It is important to notify the pet transportation request during the reservation process. However, it is recommended to verify the pet transportation policies before traveling with Air Japan.
Air Japan - Travel Tips
You can find affordable options for your trip with Air Japan by booking your ticket early. Having flexible travel dates makes it easier to take advantage of promotions. Choosing an exit row seat provides extra legroom. The front rows are advantageous for quick disembarkation, while the back rows are usually quieter. Flights operate from Tokyo Narita International Airport, so be sure to check your terminal information. Check the eligibility for Air Japan's lounge services based on your ticket class. Allowing sufficient time for connecting flights reduces your stress. With the Air Japan mobile app, you can track your flight status, check in, and easily view your boarding pass.
The information on this page about Air Japan is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Air Japan website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 25 July 2026
Air Japan - Contact Information
Frequently Asked Questions
Hand Baggage / Cabin Baggage: When traveling with Air Japan, Economy Class passengers are generally allowed one cabin bag and one personal item. The maximum weight for cabin baggage typically ranges from 7 to 10 kg, and the dimensions are limited to 55 × 40 × 25 cm.
Check-in Options: When traveling with Air Japan, online check-in usually opens 48 hours before your flight and closes 1 hour before departure. There is also an option to check in via the mobile app, allowing you to download your boarding pass to your mobile device or receive it via email.
Air Japan operates flights from many domestic and international airports. Check the popular routes section on our page for current route information.
Air Japan ticket prices vary by route and date. The current lowest fare starts from £459. Use the search box above for the latest prices.
Air Japan meal service on flights varies depending on the length of the flight and the destination. On flights departing from Bangkok, Seoul Incheon, and Singapore, passengers can make meal selections in advance.
AirJapan does not offer an independent loyalty program. However, passengers benefiting from AirJapan flights can earn miles by joining the ANA Mileage Club program offered by AirJapan's parent company, All Nippon Airways (ANA).
Cancellation Policy: Air Japan organizes ticket cancellations according to the fare type. Generally, cancellations in the most flexible packages can be made with lower penalties or free of charge under certain conditions, while cancellations in the cheapest fares are often prohibited or subject to high penalty fees.
Pet Transportation in Cabin: Air Japan flights provide various information regarding pet transportation from different sources. However, according to some reliable sources, Air Japan only accepts pets under very limited conditions.
