AirAsia X

AirAsia X Flight Tickets

Low Cost · 10 countries · 17 cities

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AirAsia X About

AirAsia X: Founded in 2007, it operates as a low-cost airline aiming to provide economical flights to Asia and beyond. The Malaysia-based company’s main operational hub is located at Kuala Lumpur International Airport 2 (KLIA2). As part of the AirAsia Group, AirAsia X particularly organizes medium and long-haul flights targeting the Asia-Pacific region. The airline has a fleet consisting of wide-body Airbus A330-300 and A330-900neo models. These aircraft offer passengers a comfortable travel experience while also ensuring cost-effectiveness. The fleet size typically ranges between 15 to 25 aircraft, indicating that AirAsia X has a dynamic operational structure. The company’s fleet strategy aims to operate with more efficient and environmentally friendly models. AirAsia X operates independently of traditional airline alliances and is creating its own ecosystem. The company operates flights to approximately 20 to 30 destinations, serving a wide geographical area from East Asia to Australia, the Middle East, and Europe. With the post-pandemic expansion of its flight network, this number may increase. The annual passenger capacity ranges from 4 to 7 million. The uniqueness of the company lies in offering long-haul flights with a low-cost model. Passengers can optionally choose extras such as baggage, meals, and seat selections during their flights, providing a personalized travel experience. AirAsia X stands out in the low-cost airline segment with its innovative approaches and customer-focused service understanding.

AirAsia X - Destinations

Australia
Australia4
Melbourne, Coolangatta (Gold Coast), Perth +1
China
China4
Beijing, Hangzhou, Shanghai +1
Japan
Japan2
Osaka, Tokyo
Nepal
Nepal1
Kathmandu
South Korea
South Korea1
Seoul
Turkey
Turkey1
Istanbul
Indonesia
Indonesia1
Denpasar (Bali)
Iran
Iran1
Tehran
Taiwan
Taiwan1
Taipei
Malaysia
Malaysia1
Kuala Lumpur

AirAsia X - Destinations

AirAsia X: offering a wide destination network in the Asia-Pacific region, serving routes that extend from East Asia to Australia, the Middle East, and occasionally Europe. This network, which varies between 20-30 arrival points, provides passengers with extensive travel options by offering connecting flights through Kuala Lumpur International Airport 2 (KLIA2). Popular destinations in Australia such as Melbourne and Sydney, as well as key hubs in Asia like Tokyo and Seoul, are among the most frequently chosen routes. AirAsia X's main service areas are concentrated in the Asia-Pacific and the Middle East, with some European routes included seasonally. Although the airline is not a member of any global alliance, it operates in strong collaboration with other members of the AirAsia Group, thereby creating a wide codeshare network. This situation enriches the travel experience for passengers by offering more destination options and transfer opportunities.

AirAsia X - Baggage Policy

Cabin Baggage: AirAsia X passengers, excluding infants, are entitled to a total of two pieces of cabin baggage weighing up to 7 kg. This entitlement is defined as one cabin bag and one small personal item. The cabin bag must not exceed the dimensions of 56 × 36 × 23 cm and must fit in the overhead compartments. The bag considered as a personal item, such as a handbag or laptop bag, should be 40 × 30 × 10 cm in size and must be able to fit under the front seat. Infants do not have cabin baggage rights; however, children aged 2 and over have the same rights as adults. Checked Baggage: In most Basic/Economy fares of AirAsia X, checked baggage is not included in the price. Passengers can purchase additional baggage allowance during booking or online for an extra fee, with options for 15 kg, 20 kg, 25 kg, 30 kg, and 40 kg. A single piece of checked baggage must not exceed 32 kg and total external dimensions of 119 × 119 × 81 cm. Premium Flatbed passengers generally have a free checked baggage allowance of up to 40 kg. It is possible to purchase additional baggage allowances online at a more favorable price; additional allowances obtained at the airport may be more expensive. Special Baggage: When traveling with AirAsia X, sports equipment is generally considered as checked baggage and either counts towards the baggage allowance or incurs a separate Sports Equipment fee. Musical instruments can be carried in the cabin if they are small, or checked in or transported as special cargo if they are large; a single piece must not exceed 32 kg. Foldable strollers and car seats are generally carried free of charge. Special arrangements are available for wheelchair users, and typically no additional fee is charged.

AirAsia X - Check-in & Seat Selection

Check-in Options: Traveling with AirAsia X makes online check-in quite easy and practical. For most international flights, the online check-in process opens approximately 24-48 hours before departure and continues until 1-2 hours before the flight. You can also check in via the AirAsia MOVE mobile app and keep your digital boarding pass on your phone. You can quickly check in using the self-service kiosks at the airport and print your baggage tag. Classic counter check-in is available until 60-75 minutes before departure, but this time may close earlier for long-haul flights. You can receive your boarding pass via email or obtain a paper printout from the kiosk. Seat Selection: Seat selection on AirAsia X is generally offered for a fee on basic economy fares. However, for those preferring a more flexible and comfortable travel experience, seat selection is often included in the ticket price for Premium Flatbed fares. During online check-in, you can choose your seats and, if you wish, take advantage of options for extra legroom, emergency exit rows, or premium seats in the front rows. Standard seats are usually the lowest-priced option, while additional seat options are available for a fee for those seeking more comfort.

AirAsia X - Meal Service

AirAsia X flight meal service: offers a variety of options that cater to passengers' tastes. In Economy Class, meals and beverages are generally chargeable, featuring Asian cuisine examples such as "Pak Nasser’s Nasi Lemak" and "Uncle Chin’s Chicken Rice" from the Santan brand menu. Vegan options like plant-based nasi rendang are also available. In Business or Premium Flatbed cabins, a hot meal and beverage package is typically included in the ticket price for long-haul flights, but additional products are offered at a cost. Vegetarian and halal menus for special dietary requirements are common, but kosher meal options are limited. It is recommended to pre-order hot meals at least 48 hours in advance. On short-haul flights, all refreshments are generally chargeable, while some promotions may offer complimentary menus on long-haul flights.

AirAsia X - Loyalty Program

AirAsia X, in partnership with the AirAsia Group, offers the AirAsia Rewards loyalty program (formerly known as BIG Points). Through this program, you can earn points on ticket purchases, additional services (such as seat selection, extra baggage, meals), and shopping done via the AirAsia MOVE app. You can use the points you earn for discounted or free tickets on AirAsia and AirAsia X flights, extra baggage allowance, and priority services. The program features tiered elite levels starting from base membership, including silver, gold, and platinum. Members at higher tiers enjoy additional benefits such as priority check-in, seat selection advantages, and access to special promotional fares. AirAsia Rewards is also integrated with other AirAsia companies within the group and some regional partners, providing opportunities to earn extra points through co-branded credit cards with certain banks in Southeast Asia.

AirAsia X - Travel Classes

Value Pack: AirAsia X's Value Pack offers basic Economy Class service. This package includes the right to carry two pieces of hand luggage with a total weight of 7 kg, with maximum dimensions of 56 cm x 36 cm x 23 cm and 40 cm x 30 cm x 10 cm. Check-in luggage is not included in this package; you can purchase 20-25 kg of luggage for an additional fee. You will need to pay separately for extras such as seat selection, hot meals, drinks, and blankets. Changes and cancellations are quite restricted; promotional tickets usually do not allow refunds, and a fee along with a fare difference may apply for date changes. Premium Flex: The Premium Flex package offers more flexible travel options. In this package, the hand luggage allowance is still limited to 7 kg. However, check-in luggage is typically included with a weight of 20-25 kg, and some promotions may allow it to go up to 30 kg. Standard seat selection is included in the price, but front row or extra legroom seats can be selected at a discounted rate or for a small additional fee. Greater flexibility is provided for flight changes; in most schedules, you can change the date or time with a penalty discount up to a certain time before departure. In case of cancellation, a credit or voucher option is usually offered instead of a refund. On long-haul flights, a hot meal and drink are typically included in the package.

AirAsia X - Cancellation & Changes

Cancellation Policy: AirAsia X generally applies non-refundable economy and premium economy fares, therefore voluntary cancellations do not provide refunds in most packages. However, for flights departing from or arriving in the USA, if the reservation is made at least 7 days prior to the flight, a full cancellation and refund right is offered within 24 hours. Cancellations are processed via the e-Form on the website. Change Rules: Date and time changes are possible up to 48 hours before departure, depending on the fare type; in some tariffs, this period can be reduced to 2 hours. A change fee and any applicable fare difference will be charged for each change. Route changes are generally not accepted and require a new reservation. Passenger name changes are not considered a standard change. Refund Process: In cases with refund exceptions, requests are made through the e-Form or Easy Cancel on the AirAsia website, and approved refunds are typically reflected back to the original payment method within a few business days. In the case of a no-show, the ticket is considered used and refunds are not provided in most packages.

AirAsia X - Seat Comfort & Entertainment

Seat Comfort and Legroom: AirAsia X flights offer Economy Class seats with approximately 78-81 cm of legroom and 43-45 cm seat width. The seats are covered with fabric material and standard recline features are limited. However, for more comfort on long-haul flights, the "hot seat" option is available, providing 86-89 cm of legroom for extra comfort. In the Premium Flatbed cabin, the seats are of the "angled lie-flat" type, which can convert into fully flat beds up to 152-198 cm in length. In this class, there are seats 52-55 cm wide, along with footrests and wide side tables, making your journey more comfortable. In-Flight Entertainment: AirAsia X does not offer traditional personal screen entertainment systems on its flights. Instead, shared screens are available in the cabin, and passengers are encouraged to use their own mobile devices. Wi-Fi service is available on some aircraft, but it is usually offered in paid packages and coverage may be limited. While USB and power outlets are available in Premium Flatbed seats and some new cabins, these features may vary in Economy Class depending on the aircraft type. Accessing entertainment through your own devices allows you to enjoy your time during the journey.

AirAsia X - Special Services

Unaccompanied Minor Service: Children under 12 traveling with AirAsia X generally cannot travel alone, while an optional escort service is offered for children aged 12-16. This service is provided for an additional fee and must be requested at the time of booking. Pregnant Passenger Policy: AirAsia X accepts passengers with singleton pregnancies up to the 32nd week without issues. Pregnant passengers wishing to travel between the 32nd and 36th weeks must present a doctor's note or a fitness certificate for the flight. Stricter limits apply for multiple pregnancies, and generally, pregnant passengers are not accepted for travel after the 36th week. Assistance for Disabled Passengers: Passengers with limited mobility can request wheelchair and assistant support during or after booking. Assistance and boarding help are provided for these passengers at the airport. Other Services: A limited number of baby cots (bassinet) are available in the front row seats, offered with prior reservation. Priority boarding service is provided to Premium Flatbed passengers, those who purchase specific additional service packages, and passengers with special needs. VIP/CIP services are offered at some airports with external lounge and meet-and-greet services for an additional fee.

AirAsia X - Pet Transport Policy

Cabin Pet Transport: When traveling with AirAsia X, pets are not allowed in the cabin. Therefore, you cannot bring your cat, dog, or other pets with you in the aircraft cabin. Cargo/Baggage Section Transport: AirAsia X does not transport pets in the cargo or under the aircraft baggage section. There is no separate transport service available for any pets, including large animals. Required Documents and Rules: Since pets are not transported on flights with AirAsia X, documents such as veterinary health certificates, vaccination records, or microchips are not required. As guide or service animals are also not accepted, it is recommended that passengers with disabilities travel with a different airline.

AirAsia X - Travel Tips

AirAsia X: Be flexible with your travel dates and book early to get affordable tickets. You can catch better deals by purchasing your tickets during promotional periods. For a more comfortable experience on long flights, consider choosing seats in the emergency exit rows or at the front of the aircraft; these areas typically offer more legroom. Check in advance which terminals you will be using at the airports frequently used by AirAsia X, such as Kuala Lumpur International Airport. Make sure to allow sufficient layover time for connecting flights. You can easily manage your ticket bookings, check-in procedures, and flight status through the AirAsia mobile app. This app can save you time during your travels.

The information on this page about AirAsia X is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official AirAsia X website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 22 July 2026

AirAsia X - Contact Information

Website
airasia.com

Frequently Asked Questions

Cabin Baggage: AirAsia X passengers, excluding infants, are entitled to a total of two pieces of cabin baggage weighing up to 7 kg. This entitlement is defined as one cabin bag and one small personal item.
Check-in Options: Traveling with AirAsia X makes online check-in quite easy and practical. For most international flights, the online check-in process opens approximately 24-48 hours before departure and continues until 1-2 hours before the flight.
AirAsia X operates flights to 17 cities in 10 countries. Australia, China, Japan are among its most popular destinations.
AirAsia X ticket prices vary by route and date. The current lowest fare starts from £164. Use the search box above for the latest prices.
AirAsia X flight meal service: offers a variety of options that cater to passengers' tastes. In Economy Class, meals and beverages are generally chargeable, featuring Asian cuisine examples such as "Pak Nasser’s Nasi Lemak" and "Uncle Chin’s Chicken Rice" from the Santan brand menu.
AirAsia X, in partnership with the AirAsia Group, offers the AirAsia Rewards loyalty program (formerly known as BIG Points). Through this program, you can earn points on ticket purchases, additional services (such as seat selection, extra baggage, meals), and shopping done via the AirAsia MOVE app.
Cancellation Policy: AirAsia X generally applies non-refundable economy and premium economy fares, therefore voluntary cancellations do not provide refunds in most packages. However, for flights departing from or arriving in the USA, if the reservation is made at least 7 days prior to the flight, a full cancellation and refund right is offered within 24 hours.
Cabin Pet Transport: When traveling with AirAsia X, pets are not allowed in the cabin. Therefore, you cannot bring your cat, dog, or other pets with you in the aircraft cabin.

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