Batik Air Malaysia: formerly known as Malindo Air, is a Malaysia-based airline operating under the Lion Air Group. Founded on September 27, 2012, the company commenced its commercial flights in March 2013 under the Malindo Air brand and was rebranded as Batik Air Malaysia in 2022. The airline's headquarters is located in Ara Damansara, Petaling Jaya, in the state of Selangor. The main operational hub is Kuala Lumpur International Airport (KLIA), while Sultan Abdul Aziz Shah Airport (Subang) serves as a secondary hub.
Batik Air Malaysia: although officially categorized as a full-service airline, it has adopted a hybrid business model that includes low-cost elements from the outset. Established as a joint venture between Lion Air Group and Malaysia National Aerospace and Defence Industries (NADI), it has a 51% stake from NADI and a 49% stake from Lion Air.
Batik Air Malaysia: has a fleet size of approximately 44 aircraft, primarily consisting of narrow-body and wide-body planes such as the Boeing 737-800/737 MAX and Airbus A330. The airline operates flights to destinations in the Asia-Pacific, South Asia, and Middle East regions, with the number of destinations ranging from 45 to 56. Although the annual passenger capacity is not explicitly stated, it is estimated to serve approximately 5 to 8 million passengers, considering the current fleet and destination network. The airline is recognized for its customer satisfaction and flexible services, aiming to provide passengers with a comfortable flying experience.
Batik Air Malaysia: has a wide network of destinations extending across Asia-Pacific, South Asia, and the Middle East. The airline offers between 45 to 56 destinations in total, providing a vast transfer network through Kuala Lumpur International Airport (KLIA) and Sultan Abdul Aziz Shah Airport (Subang). Key countries served include Indonesia, Thailand, India, and Australia. Popular cities such as Singapore, Jakarta, and Bangkok are among the frequently flown routes.
The airline, as part of the Lion Air Group, offers access to more destinations through codeshare agreements. These partnerships provide passengers with flexible travel options and increased connectivity. Batik Air Malaysia also operates flights seasonally to specific holiday destinations, particularly focusing on routes that experience heightened tourist activity during the summer months.
Batik Air Malaysia - Baggage Policy
Hand Luggage / Cabin Baggage: When traveling with Batik Air Malaysia, each passenger in Economy Class is entitled to 1 piece of hand luggage. The maximum weight of this luggage is 7 kg, and its dimensions are generally 56 × 36 × 23 cm. However, on some aircraft, these dimensions may be limited to 50 × 36 × 23 cm. Business Class passengers can carry up to 2 pieces of hand luggage with a total weight of 10 kg, and each piece must have dimensions of 56 × 36 × 23 cm. Each passenger may also bring one small personal item (such as a laptop bag or small backpack); this item must fit under the seat in front.Checked Baggage: Batik Air Malaysia's baggage policy may vary depending on the fare. The Economy Super Saver fare typically does not include checked baggage, so you will need to purchase baggage allowance separately. The Economy Value fare may offer free baggage allowance ranging from 10–20 kg depending on the route, while Economy Flexi usually grants a baggage allowance of 20–30 kg. For Business Class passengers, a free baggage allowance of 30–40 kg is provided. A single checked baggage piece can weigh a maximum of 32 kg, and heavier pieces need to be split or sent as cargo. Purchasing excess baggage online in advance is generally more economical.Special Baggage: Batik Air Malaysia provides flexibility for certain types of special baggage. Transporting items such as sports equipment and musical instruments may incur additional fees, and these items are often subject to specific weight and size restrictions. Child equipment such as strollers and car seats can usually be transported for free. Wheelchairs are also transported free of charge as checked baggage, but size and weight restrictions should be observed. It may be beneficial to contact the airline in advance for your special baggage needs.
Batik Air Malaysia - Check-in & Seat Selection
Check-in Options: When traveling with Batik Air Malaysia, online check-in usually starts 24 hours before your flight and ends 1 hour before departure. You can easily check in using your PNR and last name on the official website. You can also check in using the Batik Air mobile app and use your digital boarding pass. You can perform your check-in at self-service kiosks and traditional counters located at major airports. Counters are available for domestic flights up to 60 minutes before departure and for international flights up to 120 minutes before departure. You can use your boarding pass on your mobile device, in PDF format, or printed.Seat Selection: Seat selection on Batik Air Malaysia varies depending on your ticket class. In low economy fares like Super Saver, seat selection is generally subject to a fee. However, in Flexi and Business fares, seat selection is often free of charge. You also have the option to select your seat during online check-in. Premium seat options such as extra legroom seats, emergency exit rows, or front rows are available, and additional fees may apply for these seats. You can consider these options for a more comfortable journey.
Batik Air Malaysia - Meal Service
Batik Air Malaysia offers different meal services on its flights. In Economy Class, meals and beverages are chargeable on most fares, and passengers can enjoy them by purchasing from the in-flight menu or by pre-ordering. However, passengers flying on the Economy Flexi fare are offered snacks or hot meals and beverages for free. The menus typically include hot meals, sandwiches, and snacks; popular options include nasi lemak and chicken rice. In Business Class, a full-service tray with hot main courses, side dishes, and desserts is provided for free. All meals are halal certified, and passengers can pre-order at least 24 hours in advance to accommodate special dietary needs such as vegetarian or vegan. On short ATR flights, light snacks are generally offered.
Batik Air Malaysia - Loyalty Program
Batik Air Club: Batik Air Malaysia's official loyalty program, formerly known as Malindo Miles. This program allows passengers to earn points during flights, which can be used for future travels. Membership is free, with the first tier being Silver, and Gold and Platinum levels also available. Points are earned based on the flight class and the base fare of the ticket. For example, in the Economy Flexi class, 20 points are earned for every RM1,000 of base fare, while in the Business Flexi class, this amount is 40 points. Earned points can only be used on the base fare of the ticket and are not applicable for taxes and other fees. Points are non-refundable in case of ticket cancellation. With Batik Air Club, you can reduce your travel costs by using your points on your next trip.
Batik Air Malaysia - Travel Classes
Economy Class: Batik Air Malaysia's Economy Class options are generally offered in two different packages: Economy Saver and Economy Flex. Economy Saver is the most economical option, providing passengers with carry-on luggage (approximately 7–10 kg) and limited check-in baggage allowance (approximately 15–20 kg). In this package, standard seat assignment is free, but fees may apply for preferred seat selections. Depending on the flight duration, hot meals or snacks are offered, while light refreshments may be available on short domestic flights. Changes and cancellations are generally restricted and incur fees.
Economy Flex offers a more flexible option and includes a higher check-in baggage limit (approximately 20–25 kg). In this package, seat selection is largely free; a discounted fee may apply for seats with extra legroom. Depending on the flight duration, hot meals, beverages, and basic entertainment options are included. Date changes are possible for a specific fee, and cancellation conditions are more flexible compared to Saver.Business Class: Batik Air Malaysia's Business Class cabin offers passengers more comfort and spacious seats. This class provides an additional check-in baggage allowance of approximately 30–40 kg, in addition to carry-on luggage. Seat selection is completely free, and passengers can enjoy seats that offer ample legroom and extra comfort. Business Class tickets are equipped with rich meal options, beverages, and advanced entertainment systems, depending on the flight duration. Thanks to flexible change and cancellation policies, you can manage your travel plans more comfortably.
Batik Air Malaysia - Cancellation & Changes
Cancellation Policy: Batik Air Malaysia applies different policies for ticket cancellations based on ticket type and class. In Economy Class, there are different fare types such as Value and Flexi. Economy Flexi passengers are offered unconditional, free cancellation rights within 24 hours. However, in Business Class, there is no free refund option for Business Promo and Business Flexi fares. Cancellation requests are generally processed with a penalty deduction, and the remaining balance is refunded.Change Rules: Batik Air Malaysia provides flexibility for ticket changes. For Economy Flexi tickets, unlimited free date and time changes can be made, with only any fare difference payable. For Economy Value tickets, there is one free change allowed. In Business Class, flexibility such as switching to an earlier flight on the same day is offered.Refund Process: Refund transactions are made back to the original payment method after a cancellation or change request, and these transactions usually take 7-21 days. In the case of a no-show, a large portion of the ticket is forfeited as a penalty, but some flexible tickets may allow for a tax refund. The refund period may vary depending on the route and agency.
Batik Air Malaysia - Seat Comfort & Entertainment
Seat Comfort and Legroom: Batik Air Malaysia offers its Economy Class passengers approximately 76-79 cm of legroom and 43-46 cm of seat width. The seats in Economy Class are fabric-covered and provide adequate comfort for short and medium-haul flights. In Business Class, the legroom increases to approximately 114 cm, while the seat width ranges between 50-52 cm. Business Class seats offer a greater recline angle and foot support, providing a semi-bed-like comfort. In this class, passengers enjoy the privilege of spacious seating, priority services, and higher quality refreshments.In-Flight Entertainment: Batik Air Malaysia provides a personal screen entertainment system at each seat on jet flights. Passengers can access a wide range of movies, TV shows, music, and magazine content. As of 2024, the airline has transitioned to a streaming-based entertainment system instead of the old seatback screens; passengers can stream content from their own devices. There are USB ports at the seats, but Wi-Fi service is not available. Thanks to the entertainment system, passengers can enjoy a comfortable journey with various content during the flight.
Batik Air Malaysia - Special Services
Unaccompanied Minor Service: Batik Air Malaysia offers an unaccompanied minor service for children traveling alone. This service is generally mandatory for children aged 5–12 and can also be provided upon request for young passengers aged 12–16. This service must be requested at the time of booking and the associated fee must be paid.Pregnant Passenger Policy: Pregnant passengers are allowed to travel without a medical report until the 28th week. However, between the 28th and 35th weeks, airline approval is required along with a doctor's report. After the 36th week, flights are generally not permitted for the safety of the mother and baby.Assistance for Disabled Passengers: Wheelchair and mobility support services are available for disabled passengers. Passengers wishing to utilize this service must inform the airline during booking or in advance. Seating arrangements and priority boarding options are also available for disabled passengers.Other Services: For families traveling with infants, bassinet seats are available on certain long-haul flights. Bassinet requests must be made at the time of booking or in advance through the call center. Additionally, extra services such as VIP/CIP services, priority boarding, and meet and greet services are also offered. Special arrangements can be made for group bookings.
Batik Air Malaysia - Pet Transport Policy
Cabin Pet Transport: Batik Air Malaysia generally does not allow pets to be transported in the cabin. However, only certified guide or service dogs can be transported in the cabin on certain routes. While there is usually no weight limit for these dogs, they must be able to stand in the owner's area in a proper harness and relevant documents must be presented. Since regular pets are not allowed in the cabin, it is advisable not to plan for cabin pet transport during your travel.Cargo/Baggage Section Transport: Pets are mostly transported as checked baggage or cargo by Batik Air Malaysia. The transport cage must comply with IATA standards, be sturdy, well-ventilated, and large enough to allow the animal to move comfortably.Required Documents and Rules: Documents such as a disability certificate and training certification are required for guide dogs. For pets, documents such as a veterinary health report, current vaccination records, and microchip information may be requested. It is important to prepare these documents and contact the airline when making a pet transport reservation.
Batik Air Malaysia - Travel Tips
When traveling with Batik Air Malaysia, you can catch better prices by purchasing your tickets as early as possible. If you have flexible travel dates, you can save by choosing weekday flights. For seat selection, you might consider the exit rows that offer extra legroom or the front rows for quicker disembarkation. At the airport, Batik Air typically uses specific terminals; save time by checking your departure terminal in advance. On connecting flights, ensure that your layover time is sufficient and, if possible, make your connection with the same airline to simplify your baggage transfer. With the Batik Air mobile app, you can check in and track your flight information in real-time, making your travel experience more comfortable.
The information on this page about Batik Air Malaysia is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Batik Air Malaysia website. Tripuck cannot be held responsible for any changes to this information.
Hand Luggage / Cabin Baggage: When traveling with Batik Air Malaysia, each passenger in Economy Class is entitled to 1 piece of hand luggage. The maximum weight of this luggage is 7 kg, and its dimensions are generally 56 × 36 × 23 cm.
Check-in Options: When traveling with Batik Air Malaysia, online check-in usually starts 24 hours before your flight and ends 1 hour before departure. You can easily check in using your PNR and last name on the official website.
Batik Air Malaysia operates flights to 18 cities in 11 countries. Malaysia, Australia, Japan are among its most popular destinations.
Batik Air Malaysia ticket prices vary by route and date. The current lowest fare starts from £61. Use the search box above for the latest prices.
Batik Air Malaysia offers different meal services on its flights. In Economy Class, meals and beverages are chargeable on most fares, and passengers can enjoy them by purchasing from the in-flight menu or by pre-ordering.
Batik Air Club: Batik Air Malaysia's official loyalty program, formerly known as Malindo Miles. This program allows passengers to earn points during flights, which can be used for future travels.
Cancellation Policy: Batik Air Malaysia applies different policies for ticket cancellations based on ticket type and class. In Economy Class, there are different fare types such as Value and Flexi.
Cabin Pet Transport: Batik Air Malaysia generally does not allow pets to be transported in the cabin. However, only certified guide or service dogs can be transported in the cabin on certain routes.