Azerbaijan Airlines Flight Tickets

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Azerbaijan Airlines About

Azerbaijan Airlines: Azerbaijan Airlines (AZAL), as the national carrier and largest airline of Azerbaijan, has established a significant presence in the aviation sector. Founded on April 7, 1992, after the dissolution of the Soviet Union by taking over Aeroflot's operations in Azerbaijan, AZAL is based at Heydar Aliyev International Airport in Baku. This airport also serves as the airline's main hub. AZAL operates flights across a wide geographical range, including the Commonwealth of Independent States (CIS), Europe, Central Asia, the Middle East, and North America. With a flight network covering approximately 40 to 55 destinations, the airline operates a fleet consisting of both narrow and wide-body modern aircraft. Its fleet primarily includes Airbus A319/A320/A320neo, Boeing 757/767, and Boeing 787 Dreamliner models, with a total capacity of 20 to 26 aircraft. Operating with a full-service airline model, AZAL offers its passengers a comprehensive flight experience, providing catering, baggage, and connecting services. The company is a member of IATA but is not part of major alliances such as Star Alliance, oneworld, or SkyTeam. With an annual passenger capacity ranging from approximately 1 to 2 million, AZAL represents Azerbaijan globally as the national carrier.

Popular departure routes with Azerbaijan Airlines

Direct Flights(26)

Connecting Flights(34)

LondonSaint Petersburg

Popular arrival routes with Azerbaijan Airlines

Direct Flights(26)

Connecting Flights(34)

LondonSaint Petersburg

Azerbaijan Airlines - Destinations

Turkey8

Bodrum, Izmir, Antalya +5

Kazakhstan5

Atyrau, Shymkent, Almaty +2

Russia3

Moscow, Yekaterinburg, Saint Petersburg

Iran2

Tabriz, Tehran

Georgia2

Tbilisi, Batumi

Germany2

Berlin, Frankfurt

Azerbaijan2

Ganja, Baku

India2

Delhi, Mumbai

Uzbekistan2

Samarkand, Tashkent

Saudi Arabia2

Jeddah, Riyadh

Austria1

Vienna

France1

Paris

Egypt1

Sharm el Sheikh

Italy1

Milan

Montenegro1

Tivat

Thailand1

Bangkok

Serbia1

Belgrade

Pakistan1

Lahore

Azerbaijan Airlines - Destinations

Azerbaijan Airlines (AZAL) operates with a wide destination network. The airline offers flights to the Commonwealth of Independent States, Europe, Central Asia, the Middle East, and North America. With approximately 40-55 destinations, AZAL provides various travel options to its passengers through this extensive network. Heydar Aliyev International Airport in Baku serves as AZAL's main hub, offering passengers a wide range of transfer opportunities. Among AZAL's most popular routes are cities like Moscow, Istanbul, Tel Aviv, and Dubai from Baku. These routes are popular among passengers traveling for both business and leisure purposes. Additionally, the airline expands its destination network by offering seasonal routes at certain times of the year. Major codeshare partners of the airline include large carriers such as Lufthansa and Qatar Airways. Through these partnerships, AZAL passengers have the opportunity to reach more destinations worldwide.

Azerbaijan Airlines - Baggage Policy

Hand Baggage / Cabin Baggage: When traveling with Azerbaijan Airlines, hand baggage rules vary by class. Economy Class passengers may carry one piece of hand baggage with a maximum weight of 10 kg and dimensions of 55 × 40 × 23 cm. Business and Premium Economy Class passengers are entitled to two pieces of hand baggage. Additionally, all passengers have the right to carry extra personal items such as a handbag, briefcase, and laptop bag in the cabin free of charge. Checked Baggage: Checked baggage rights may vary depending on the ticket type and route. Generally, Economy Class passengers can carry one piece weighing 23 kg, while Business Class passengers can carry two pieces weighing 32 kg each. For VIP passengers, this allowance is set at 32 kg and three pieces. The total dimensions of the baggage should not typically exceed 158 cm. In some routes, there may be no free baggage allowance. An option to purchase additional baggage is available, and prices may vary based on the route and time of purchase. Special Baggage: Sports equipment, including skis and golf sets, may be included in the free baggage allowance on certain fares. Bicycles and other special sports items generally require prior approval and additional fees. Small musical instruments can be carried in the cabin, while larger instruments may require the purchase of an extra seat or special transport options. Notification may be required in advance for child equipment such as strollers and car seats, and transport conditions may vary depending on the flight.

Azerbaijan Airlines - Check-in & Seat Selection

Check-in Options: Online check-in with Azerbaijan Airlines starts 48 hours before your flight and ends 2 hours prior to departure. During this time, you can check in via the airline's website or mobile app. By checking in with the mobile app, you can use your digital boarding pass. At the airport, counter check-in closes 45 minutes before departure for domestic flights and 60 minutes before for international flights. You can also print your boarding pass at airport kiosks, allowing you to complete your processes more quickly. Seat Selection: Azerbaijan Airlines offers standard seat selection for free through its website. However, special seats such as those in emergency exit rows may incur an additional charge. You can select your seat for free during online check-in, but dynamic pricing may apply for premium seats based on route and demand. Seats offering extra legroom are also included in this category and may be preferred if you are seeking additional comfort.

Azerbaijan Airlines - Meal Service

Azerbaijan Airlines offers free meal service on all international flights. Economy Class: Depending on the flight duration, sandwiches, cold meals, or hot main courses and non-alcoholic beverages are served. For flights shorter than 150 minutes, only tea/coffee and water are provided instead of a hot meal. Business/Comfort Club Class: A richer menu is offered with hot breakfast or a full hot meal, salad, dessert, and unlimited hot beverages. Special meals such as vegetarian, diabetic, and non-pork options are provided free of charge in all classes and must be ordered at least 24 hours in advance. Additionally, through the "Air Tastes" system, there is an option to pre-order an online special menu for an extra fee in Economy Class. This allows passengers to enjoy a more personalized dining experience during their travels.

Azerbaijan Airlines - Loyalty Program

AZAL Miles: AZAL Miles is the frequent flyer program of Azerbaijan Airlines. Through this program, passengers can accumulate miles based on flight segments, ticket class, and distance traveled. Accumulated miles can be used for rewards such as free or discounted tickets, class upgrades, and extra baggage. AZAL Miles typically consists of entry-level, mid-tier, and elite levels. Members at higher tiers can benefit from advantages such as extra baggage allowance, priority check-in, priority boarding, and lounge access. The program offers opportunities to earn and spend miles with various airline and service partners. Additionally, in some markets, there are options to accumulate miles by spending with co-branded credit cards.

Azerbaijan Airlines - Travel Classes

Lite/Saver: Passengers traveling with this package generally have the right to carry approximately 8–10 kg of hand luggage. The checked baggage allowance may either be nonexistent or limited to approximately 20–23 kg. Changes and refunds are usually prohibited or incur high penalties. Seat selection may be offered either for a fee or limited free of charge. Semi-Flex: The Semi-Flex package offers more flexibility. In this class, in addition to standard hand luggage, an allowance of approximately 23 kg for checked baggage is provided. Free basic seat selection is available. Ticket changes can be made for a specific fee, and cancellation/refund conditions are limited but available. Flex: The Flex package, which is the most flexible option, includes 2 x 23 kg of checked baggage in addition to hand luggage. Free seat selection, free or low-penalty date changes, and partial refund options are offered. Additionally, hot meal and beverage service is provided as standard. Business Class: Passengers traveling in Business Class generally have the right to carry 2 x 32 kg of baggage in addition to hand luggage. Full flexibility is offered, including free changes and high-rate refunds. Priority check-in, priority boarding, lounge access, hot meal service on board, and special beverage service with spacious seats are among the advantages of this class.

Azerbaijan Airlines - Cancellation & Changes

Cancellation Conditions: Azerbaijan Airlines offers different cancellation policies based on fare class. Cancellations are more advantageous for flexible fares, while promotional fares have higher penalties and refund restrictions. For flexible domestic tickets, if cancelled at least 5 days before the flight time, the ticket price is fully refunded excluding service fees. Cancellations made between 5 days and 24 hours before the flight incur approximately a 30% penalty, while cancellations made within the last 24 hours incur a 50% penalty. In some international fares, penalties of 100-150 EUR may apply for cancellations. Change Rules: Ticket changes may include date and route changes, but a class difference may be charged. For international fares, a penalty of approximately 40-50 EUR may be required for date changes before the flight, and 65-100 EUR for changes after the flight. Name changes are generally not accepted. Flexible ticket options provide advantages to passengers by offering lower penalty rates. Refund Process: A written request is required for refunds of tickets purchased online. Amounts paid by card are usually refunded to your card within 30 business days. In the case of no-show, the ticket price is not refunded and a penalty is applied. Azerbaijan Airlines does not have a general 24-hour free cancellation policy for all routes, but flexibility may be provided during certain promotional periods.

Azerbaijan Airlines - Seat Comfort & Entertainment

Azerbaijan Airlines' seat comfort is designed to ensure passengers have a pleasant travel experience. In Economy Class, the seat pitch ranges from 76-81 cm for short and medium-haul flights, while the seat width is around 43-46 cm. These seats have a recline angle of approximately 10-13 cm. On long-haul flights, the seat pitch in Economy Class increases to 81-84 cm, and the seat width can reach 45-47 cm. In Business Class, the seat pitch in narrow-body aircraft is 97-102 cm, with a width of 50-55 cm, while on long-haul aircraft, these figures can rise to 150-200 cm. Business Class passengers enjoy the comfort of fully reclining or large-angle reclining seats, along with additional comforts such as footrest units and high-quality pillow/blanket sets. With its in-flight entertainment system, Azerbaijan Airlines aims to provide passengers with an enjoyable flight experience. On long-haul flights, each seat is equipped with personal screens measuring 10-13 inches. Passengers can access a wide variety of content, including movies, series, music, and maps, through these screens. The entertainment system offers services in different languages, ensuring passengers have a pleasant time. On short-haul flights, depending on the aircraft type, either seat-back screens or central overhead entertainment systems may be used. Seats are equipped with USB and electrical outlets, allowing passengers to charge their electronic devices. Wi-Fi service is typically offered for a fee on long-haul flights, enabling passengers to stay connected online during their journey.

Azerbaijan Airlines - Special Services

Unaccompanied Minor Service: Azerbaijan Airlines offers unaccompanied minor service for children aged 5-11 as mandatory, and for those aged 12-15 as optional. It is important to provide the necessary information during the booking process to benefit from this service. The service fee may vary depending on the route and fare. Pregnant Passenger Policy: Pregnant passengers can travel without additional documentation until the 28th week. However, a medical report is required between the 28th and 32nd weeks. After the 36th week, flights may be restricted for safety reasons. Assistance for Disabled Passengers: Azerbaijan Airlines provides free assistance at the airport and up to the aircraft door for passengers with reduced mobility and those using wheelchairs. Passengers wishing to benefit from this service must notify during the booking process or at the latest 48 hours before the flight. Other Services: On long-haul flights, the bassinet service for infants is limited and can be reserved in advance if requested. Priority boarding and processing are offered to Business Class passengers, high-tier loyalty card holders, and those purchasing certain paid service packages. There are also privileges such as VIP/CIP lounge services and fast passport/control facilities with special greeting at the main hub in Baku.

Azerbaijan Airlines - Pet Transport Policy

Cabin Pet Transport: Azerbaijan Airlines allows small pets in the cabin. The maximum weight of the pet, including the transport bag, should generally not exceed 8 kg. The dimensions of the transport bag should not exceed 55 × 40 × 23 cm. This bag can be considered within the hand luggage limits. Cargo/Baggage Section Transport: Larger pets can be transported in the cargo section. There may be specific weight limits for animals transported in the cargo section, and some breeds may not be accepted. For details, the airline's specific cargo transport rules are required. Required Documents and Rules: When traveling with your pet, a veterinary health report, current vaccination records, and microchip information are required. Special policies may apply for guide and support animals. Pet transport reservations must be made prior to travel.

Azerbaijan Airlines - Travel Tips

When planning your trip with Azerbaijan Airlines, you can catch better prices by making an early reservation and also benefit from a wide range of seat options. Setting flexible travel dates increases your chances of finding promotional tickets. If you are looking for comfort during your flight, seats in the emergency exit row offer more legroom. In seat selection, front rows are advantageous for quick boarding and disembarking, but back seats are generally quieter. Terminal 1 at Baku Heydar Aliyev Airport is used for international flights, and the lounges available here provide a comfortable environment while you wait for your next flight. For your connecting flights, you can easily check your flights and gate information through the mobile app, allowing you to manage your time more efficiently.

The information on this page about Azerbaijan Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Azerbaijan Airlines website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 22 July 2026

Azerbaijan Airlines - Contact Information

Website

azal.az

Frequently Asked Questions

Azerbaijan Airlines operates flights to 48 cities in 28 countries. Turkey, Kazakhstan, Russia are among its most popular destinations.

Azerbaijan Airlines ticket prices vary by route and date. The current lowest fare starts from £39. Use the search box above for the latest prices.

AZAL Miles: AZAL Miles is the frequent flyer program of Azerbaijan Airlines. Through this program, passengers can accumulate miles based on flight segments, ticket class, and distance traveled.

Cabin Pet Transport: Azerbaijan Airlines allows small pets in the cabin. The maximum weight of the pet, including the transport bag, should generally not exceed 8 kg.

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