Hong Kong Airlines

Hong Kong Airlines Flight Tickets

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Hong Kong Airlines About

Hong Kong Airlines: Hong Kong Airlines is a full-service airline established in 2006 and based in Hong Kong. The airline's main hub is Hong Kong International Airport, from where it operates. Hong Kong Airlines offers a different approach compared to low-cost airline models by providing classic services to its passengers. These services include benefits such as complimentary refreshments, baggage service, and a frequent flyer program. Network: The company's flight network encompasses more than 30 major cities in the Asia-Pacific and North America. The airline has expanded its network by establishing codeshare agreements and partnerships with other airlines and ferry companies on certain routes. The Hong Kong Airlines fleet consists entirely of Airbus aircraft. The narrow-body aircraft primarily include the Airbus A320 family, while the wide-body aircraft consist of the A330 series. The size of the fleet typically ranges between 30-40 aircraft. Alliances: Hong Kong Airlines is not a member of any major global alliances such as Star Alliance, oneworld, or SkyTeam. Instead, it has adopted a strategy of expanding its flight network through bilateral partnerships and codeshare agreements. The airline, which has seen a recovery in passenger numbers in the post-pandemic period, operates as a medium-sized operator carrying several million passengers annually on a regional scale. Known for the quality of service it offers to its passengers, Hong Kong Airlines aims to provide a unique travel experience.

Hong Kong Airlines - Destinations

China
China15
Guiyang, Sanya, Beijing +12
Japan
Japan2
Tokyo, Osaka
Thailand
Thailand2
Bangkok, Phuket
Taiwan
Taiwan2
Kaohsiung, Taipei
South Korea
South Korea1
Seoul
Hong Kong
Hong Kong1
Hong Kong
Indonesia
Indonesia1
Denpasar (Bali)
Turkey
Turkey1
Istanbul
Vietnam
Vietnam1
Hanoi

Hong Kong Airlines - Destinations

Hong Kong Airlines: offers a wide network of destinations including Asia-Pacific and North America. The airline primarily operates regional and medium-haul flights, serving over 30 major cities. With its main hub at Hong Kong International Airport (HKG), Hong Kong Airlines takes advantage of this central location to provide passengers with various transfer opportunities. Among the most popular routes are flights from Hong Kong to major Asian cities such as Beijing, Shanghai, Tokyo, and Bangkok. In North America, it operates flights to key destinations like Los Angeles. Expanding its network through codeshare partnerships, Hong Kong Airlines offers connections to more destinations thanks to agreements with other airlines. Seasonal routes gain diversity with additional flights, especially during holiday periods and festivals. This way, passengers can have more travel options at different times of the year.

Hong Kong Airlines - Baggage Policy

Cabin Baggage: When traveling with Hong Kong Airlines, passengers are allowed to carry one piece of cabin baggage in all classes. This baggage must weigh no more than 7 kg and its dimensions must not exceed 56 × 36 × 23 cm. These measurements are considered a total of 45 inches. Additionally, in some fare types, a personal item (such as a laptop bag or handbag) can be carried under the seat. This personal item can also be included in the total 7 kg limit and should have dimensions of approximately 40 × 30 × 15 cm. Checked Baggage: In Economy Class, there is generally a free checked baggage allowance of around 20 kg. The number of pieces allowed depends on the fare type and can be 1 or 2 pieces, with each piece weighing no more than 32 kg and dimensions totaling 158 cm (length + width + height). In Business Class, this allowance is typically around 30 kg. Passengers considering purchasing extra baggage should keep in mind that excess fees are calculated per kg according to zones, and the total baggage should not exceed 60 kg and 2 pieces. Special Baggage: The transportation of special items such as sports equipment, musical instruments, and strollers is generally considered within the standard checked baggage allowance. For example, large sports equipment like skis, golf clubs, and bicycles may incur an "oversized" fee if they are between 158-203 cm. Musical instruments are also typically allowed within the checked baggage allowance. Items such as strollers and car seats are usually transported free of charge, but it is recommended to notify in advance for equipment that requires special needs, such as wheelchairs.

Hong Kong Airlines - Check-in & Seat Selection

Check-in Options: For Hong Kong Airlines passengers, online check-in opens 48 hours before departure and continues until 1-1.5 hours before the flight. You can complete this process through both the airline's website and the Hong Kong Airlines mobile app. Self-service kiosks and traditional counter check-in options are also available at the airport. For international flights, counters typically close 60 minutes before departure, while this time can be 75-90 minutes for busy routes. You can receive your boarding pass as a QR code on your mobile device, in PDF format via email, or in printed form. Seat Selection: Seat selection on Hong Kong Airlines varies according to your ticket class. In Business Class and the most flexible economy tickets, seat selection is generally free, while this service incurs a fee for promotional or saver economy tickets. Seat selection can be made during online check-in, and premium seats such as extra legroom, front rows, or exit row seats are offered for an additional fee. The prices for these seats may vary depending on the route and demand.

Hong Kong Airlines - Meal Service

Hong Kong Airlines offers complimentary hot snacks or sandwiches, beverages, and tea/coffee service on short-haul flights in Economy Class. On long-haul flights, hot main meals, salads, desserts, and alcoholic/non-alcoholic beverages are served with tray service. For Business Class passengers, a richer menu is provided under the "Taste of Hong Kong" concept, featuring appetizers, chef-signature main courses, desserts, fine wines, and the "Bauhinia Blossom" welcome drink. The airline also offers various special dietary options, including vegetarian, vegan, diabetic, gluten-free, Hindu, and Muslim/halal. Special meal requests must be made at least 24 hours prior to the flight. Baby and children's meals are also available, ensuring families are comfortable. Most flights offer free meals, but very short regional flights may have a simplified menu, and extra snacks may be available for purchase.

Hong Kong Airlines - Loyalty Program

Hong Kong Airlines' loyalty program "Fortune Wings Club" offers passengers the opportunity to earn miles on their flights. Under this program, you can earn different amounts of miles based on flight class, ticket type, and flight distance. The miles you earn can be used for benefits such as free tickets, class upgrades, and additional services. Fortune Wings Club offers its members various levels of privileges; these levels are typically ranked as basic, silver, gold, and elite. As your membership level increases, you gain benefits such as extra baggage allowance, priority check-in, priority boarding, and lounge access. Additionally, through partnerships with some regional airlines within the Fortune Wings Club structure, you can earn and spend miles. There are also opportunities to earn miles through credit card spending, allowing you to make your travels more comfortable by taking advantage of these benefits.

Hong Kong Airlines - Travel Classes

Economy Saver: The Economy Saver package is generally the most affordable option offered by Hong Kong Airlines. This package includes a carry-on baggage allowance of approximately 7-10 kg and a checked baggage allowance of about 20-23 kg on most Asian routes. The package has restrictions on changes and refunds, and these services are typically subject to additional fees. Free seat selection is limited, and extra charges may apply for preferred seats. Economy Standard: The Economy Standard package offers more flexible terms, providing passengers with greater comfort. In this package, the carry-on and checked baggage allowances are generally similar to those of the Economy Saver, but lower penalties apply for flight changes. Additionally, standard hot meal and beverage service is provided, and there are more free options for seat selection. Economy Flex: Economy Flex is an economy package that offers maximum flexibility. Passengers are granted the option for free or low-cost changes along with partial refund options. In this package, seat selection is largely free, and standard hot meal and beverage service is provided. Furthermore, the miles earned with this package are generally more advantageous. Business Saver: The Business Saver package offers a pleasurable flying experience in the business cabin. It provides privileges such as lounge access, priority check-in, and boarding, along with increased baggage allowance (typically around 30-40 kg of checked baggage on most routes). However, the refund and change rules are more limited compared to Business Flex. Business Flex: Business Flex stands out as Hong Kong Airlines' most flexible fare. This package allows for full flexibility with changes and refunds. It includes privileges such as lounge access, priority check-in, and boarding, along with increased baggage allowance and comprehensive catering services.

Hong Kong Airlines - Cancellation & Changes

Cancellation Policy: Hong Kong Airlines' cancellation rules vary depending on the class of the ticket you purchased. Flex tickets offer more flexible cancellation conditions, while promotional tickets generally have cancellation restrictions. If you wish to cancel your ticket, you must do so before the scheduled departure time; otherwise, a no-show fee may apply. Additionally, for tickets to or from the U.S., you have the right to cancel for free within 24 hours of purchase, provided that the departure is at least 7 days away. Change Policy: Hong Kong Airlines offers flexibility for ticket changes, but this flexibility may vary depending on your ticket type. A rebooking fee and possible fare differences may apply for date and route changes. Flex tickets provide more favorable conditions for such changes, while promotional tickets usually have more limitations and may require additional fees. Name changes are generally not permitted. Refund Process: Refund transactions are completed within different time frames depending on the method of ticket purchase. Refunds for tickets purchased by credit card are typically processed within 7 business days, while refunds for tickets purchased with cash or check may take about 20 business days. For flights departing from Thailand, cash refunds are completed in approximately 14 days, while credit card refunds take about 45 days. Refund requests must be made within 60 days from the flight date through the online refund system or the ticket issuing office.

Hong Kong Airlines - Seat Comfort & Entertainment

Hong Kong Airlines: offers passengers a comfortable experience on different aircraft types. In Economy Class, the seat pitch ranges from 76-81 cm, while the seat width is between 43-46 cm. These seats are made of fabric material and have a limited recline angle for short distances. On long-haul flights, Economy Class seats provide a wider recline angle, making your journey more comfortable. In Business Class, a wider and more spacious layout is offered, with a seat pitch of 97-152 cm and a seat width ranging from 50-55 cm. On long-haul flights, Business Class seats feature lie-flat capabilities and provide top-notch comfort with leather material options. In-flight entertainment: Hong Kong Airlines provides personal screens for passengers on long-haul flights. In Economy Class, screen sizes are typically between 23-27 cm, while in Business Class, they are around 33-39 cm. These screens offer a variety of content, including movies, series, music, and games. On short-haul flights, entertainment options may be more limited, and some aircraft may only have overhead screens. Passengers can charge their devices via USB ports. Wi-Fi service may vary depending on flight distance and aircraft type.

Hong Kong Airlines - Special Services

Unaccompanied Minor Service: Hong Kong Airlines offers an unaccompanied minor service for children aged 5-11. For young passengers aged 12-17, a young passenger service can be provided upon request. A specific fee is charged for this service at the time of booking. Children aged 2-11 must be accompanied by an adult at least 16 years old. Pregnant Passenger Policy: For pregnant passengers, Hong Kong Airlines requires a doctor's report for single pregnancies after the 28th week, and flying is generally not recommended after the 36th week. For multiple pregnancies, these limits may be set to earlier weeks. Assistance for Disabled Passengers: Hong Kong Airlines provides free wheelchair and assistance services for passengers with mobility restrictions. This service must be requested at the time of booking or at least 48 hours prior to the flight. Other Services: For baby travel, bassinet space is offered in the front rows on certain aircraft types. Bassinets are generally suitable for babies up to 11 kg and must be reserved in advance. Additionally, business class passengers, selected upper segment economy ticket holders, and elite members of the loyalty program are granted priority boarding rights.

Hong Kong Airlines - Pet Transport Policy

Cabin Pet Transport: Hong Kong Airlines generally does not allow pets to be transported in the passenger cabin. However, in exceptional cases and with prior approval from the airline, small pets weighing approximately 7-8 kg (including the carrying bag) may be accepted. In this case, the dimensions of the carrying bag must be approximately 45 × 30 × 23 cm. Cargo/Baggage Section Transport: Pets are generally transported in the cargo section by Hong Kong Airlines. This process is carried out in IATA-approved sturdy cages and for a separate fee. A single cage should typically not exceed 32 kg. However, pets are not allowed to be transported on certain routes. Required Documents and Rules: A valid health certificate, rabies vaccination, and other essential vaccination records are required for pets traveling with Hong Kong Airlines. There may be special policies for service or support animals, and in these cases, it is recommended to contact the airline in advance. It is important to make reservations in advance and provide the necessary information.

Hong Kong Airlines - Travel Tips

To catch the best prices when traveling with Hong Kong Airlines, it is recommended to purchase your tickets as early as possible. Having flexible travel dates can make it easier to find affordable tickets, especially during the low season. When choosing a seat, emergency exit rows that offer more legroom can be a good option. Sitting at the front of the plane allows for a quicker disembarkation, while sitting at the back generally provides a quieter journey. At Hong Kong International Airport, Hong Kong Airlines typically operates from Terminal 1, where you can relax with lounge access. For connecting flights, it is important to pay attention to connection times; leaving at least 2 hours between flights is advisable. With the Hong Kong Airlines mobile app, you can easily handle tasks such as check-in, flight information, and seat selection.

The information on this page about Hong Kong Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Hong Kong Airlines website. Tripuck cannot be held responsible for any changes to this information.

Last updated: 22 July 2026

Hong Kong Airlines - Contact Information

Frequently Asked Questions

Cabin Baggage: When traveling with Hong Kong Airlines, passengers are allowed to carry one piece of cabin baggage in all classes. This baggage must weigh no more than 7 kg and its dimensions must not exceed 56 × 36 × 23 cm.
Check-in Options: For Hong Kong Airlines passengers, online check-in opens 48 hours before departure and continues until 1-1.5 hours before the flight.
Hong Kong Airlines operates flights to 26 cities in 9 countries. China, Japan, Thailand are among its most popular destinations.
Hong Kong Airlines ticket prices vary by route and date. The current lowest fare starts from £136. Use the search box above for the latest prices.
Hong Kong Airlines offers complimentary hot snacks or sandwiches, beverages, and tea/coffee service on short-haul flights in Economy Class. On long-haul flights, hot main meals, salads, desserts, and alcoholic/non-alcoholic beverages are served with tray service.
Hong Kong Airlines' loyalty program "Fortune Wings Club" offers passengers the opportunity to earn miles on their flights. Under this program, you can earn different amounts of miles based on flight class, ticket type, and flight distance.
Cancellation Policy: Hong Kong Airlines' cancellation rules vary depending on the class of the ticket you purchased. Flex tickets offer more flexible cancellation conditions, while promotional tickets generally have cancellation restrictions.
Cabin Pet Transport: Hong Kong Airlines generally does not allow pets to be transported in the passenger cabin. However, in exceptional cases and with prior approval from the airline, small pets weighing approximately 7-8 kg (including the carrying bag) may be accepted.

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