Singapore Airlines was founded in 1947 under the name Malayan Airways and became Singapore's national and flag carrier airline in 1972 with its current name. The company's main hub is Singapore's Changi Airport, which is a critical center for the airline's global operations. Singapore Airlines is recognized as a full-service airline and stands out for its customer satisfaction.
The airline is a member of Star Alliance and has an extensive flight network worldwide. Its fleet of over 100 modern aircraft includes innovative planes like the Airbus A380, Boeing 787-10, and ultra-long-range Airbus A350-900. This fleet enhances the airline's service quality and offers passengers a comfortable travel experience. Singapore Airlines operates flights to 107 destinations in 39 countries, providing extensive coverage, especially in Asia, Europe, America, Australia, and Africa.
Classified as a 5-star airline, Singapore Airlines is renowned worldwide for its customer service and comfort. The airline has been repeatedly awarded the "Best Airline" by Business Traveller Asia-Pacific Awards and ranks high in international passenger transportation. Singapore Airlines plays a pioneering role in the industry with its distinguished services and innovative aircraft.
Singapore Airlines is an airline company known for its extensive destination network. The airline operates flights to a total of 107 destinations in 39 different countries. Changi Airport in Singapore is the company's main hub and an important transfer point in Asia. From here, direct and connecting flights are offered to various points in Asia, Europe, North America, Australia, and Africa.
Among its most popular routes are major metropolises such as London, New York, Tokyo, and Sydney from Singapore. These destinations are important routes preferred for both business and leisure travel. As a member of Star Alliance, Singapore Airlines has significant codeshare partnerships, providing passengers with a wider flight network. Partnerships with major airlines like United Airlines and Lufthansa offer passengers various transfer opportunities.
The airline also offers seasonal routes, expanding its destinations during holiday periods to allow flights to more locations. This flexibility enables passengers to make their travel plans more comfortably.
Singapore Airlines - Baggage Policy
Hand Baggage / Cabin Baggage: When traveling with Singapore Airlines, each passenger can carry one hand baggage weighing up to 7 kg and not exceeding total dimensions of 115 cm. This baggage should be designed to fit in the overhead compartments. Additionally, a small personal item, such as a backpack or laptop bag, can be placed under the seat. There is generally no flexibility for any extra hand baggage or personal items.Checked Baggage: Singapore Airlines offers different checked baggage allowances for various classes. Suites and First Class passengers have a 50 kg allowance, Business Class 40 kg, Premium Economy 35 kg, and Economy Class 30 kg. Additional baggage weight is available for PPS Club and KrisFlyer Gold members. For US flights, Economy and Premium Economy classes allow two pieces each weighing up to 23 kg, while Business and First/Suites classes allow two pieces each weighing up to 32 kg. Extra baggage allowance can be purchased online or at the airport for an additional fee.Special Baggage: Special baggage includes items like sports equipment and musical instruments. Sports equipment such as golf, bicycle, and ski sets are subject to a 32 kg weight limit, must be transported in a special case, and are usually subject to an additional fee. Musical instruments can be carried in the cabin or as checked baggage with appropriate protective cases. A stroller can be carried for free if foldable, with an additional 10 kg baggage allowance granted.
Singapore Airlines - Check-in & Seat Selection
Check-in Options: Singapore Airlines offers various check-in options for its passengers. Online check-in opens 48 hours before departure and closes 1.5 hours before the flight. This allows passengers to easily check-in via the mobile app and website. The mobile app is called "SingaporeAir," enabling you to save your boarding pass on your mobile device. Additionally, you can complete your check-in process using the kiosks and counters available at the airport. For those who wish to receive a printed boarding pass, counter check-in service closes close to departure time, so it is recommended to be at the airport on time. The automatic check-in feature allows passengers to further simplify this process.Seat Selection: Seat selection is generally chargeable for passengers traveling with Singapore Airlines. However, some packages and classes may offer free seat selection. You can select your seat during online check-in; however, certain premium seats may be subject to an additional fee. Premium seat options such as extra legroom, emergency exit row, or front rows can make your travel more comfortable. These options typically offer more space or faster boarding and deplaning, so early booking is recommended.
Singapore Airlines - Meal Service
Singapore Airlines offers a rich and high-quality experience in meal service. In Economy Class, especially on long-haul flights, two main meal services are provided. These meals include options inspired by Far Eastern cuisine, such as noodles and rice. Passengers can choose from menus, including a Turkish option. During the flight, beverages, snacks, ice cream, and sandwiches can be requested for free.
In Business Class and higher classes, a renewed Indian dining experience is offered as of May 1, 2025. Business Class passengers can choose Ruchi Thali, which includes vegetarian or meat options. For Suite and First Class passengers, Shahi Thali is offered with eight main dishes and appetizers. Passengers with special dietary requirements can pre-order vegetarian, vegan, halal, kosher, and gluten-free meal options. These special meals can be requested by contacting the airline before the flight.
Singapore Airlines - Loyalty Program
KrisFlyer is Singapore Airlines' loyalty program and offers many benefits to its members. KrisFlyer members can earn miles on flights with Singapore Airlines and partner airlines. Additionally, there is an opportunity to accumulate miles through program partners such as hotel chains and car rental companies. Spending with credit cards like Miles&More also earns miles. Membership levels consist of KrisFlyer, KrisFlyer Elite Silver, and KrisFlyer Elite Gold. Elite Silver members can benefit from advantages such as extra baggage allowance and priority boarding, while Elite Gold members also enjoy special services like lounge access. Earned miles can be used for flight reservations, cabin upgrades, and various products and services. As a member of Star Alliance, Singapore Airlines offers the opportunity to earn and spend miles with other airlines in this network.
Singapore Airlines - Travel Classes
Economy Lite: Singapore Airlines' Economy Lite package offers a basic experience for travelers. This package includes a 20 kg baggage allowance, and seat selection is subject to an additional fee. Limited access to meal service may be provided, making your ticket more economical. With the entertainment system and WiFi access, you can stay connected throughout your journey.Economy Standard: The Economy Standard package offers more comfort with a 30 kg baggage allowance and standard seat selection. With full meal and beverage service, you will have a delightful journey. This package is ideal for passengers who want to go beyond basic services.Economy Flex: For those who like to make flexible travel plans, Economy Flex offers a 30 kg baggage allowance and free seat selection. With flexibility in changes and cancellations, it is easy to adapt to last-minute plan changes. With priority boarding, you can be among the first to board the plane.Premium Economy: The Premium Economy class offers a comfortable travel experience with wide 18-inch seats and a 40 kg baggage allowance. With advantages such as a special meal menu and free seat selection, this class is ideal for passengers seeking more comfort. Additionally, flexibility in changes and a personal entertainment system are also available.Business Class: Business Class offers superior comfort with direct lie-flat seats and a 40 kg baggage allowance. Gourmet meal service comes with unlimited change and cancellation options. With lounge access and priority services, you will feel privileged at every stage of your journey.First Class: Offered on select routes, First Class provides the utmost luxury with private suite seats and a 40 kg baggage allowance. You receive a service enriched with chef-prepared meals, champagne, and premium beverages. Experience an unforgettable journey with maximum flexibility and a personal entertainment system.
Singapore Airlines - Cancellation & Changes
Cancellation Conditions: The cancellation conditions for tickets at Singapore Airlines vary depending on the fare type of the ticket. Refundable tickets generally allow for a full refund, but sometimes a cancellation or refundable fee may apply. For non-refundable tickets, only taxes are refunded. For US flights, there is a free cancellation right within 24 hours of booking, but this right applies to reservations made at least one week before the flight. Tickets purchased through a travel agency must be canceled directly through the agency, and full cancellation must be made; single segment cancellation is not possible.Change Rules: Date and route changes are subject to the fare conditions of your ticket and can usually be made for a fee. Name changes are generally not possible, and such requests must be made through the agency. Flexible ticket options may offer more advantages when making changes.Refund Process: The refund process can be initiated online through Singapore Airlines' "Manage Booking" section. Refunds are generally made using the original payment method and may take approximately 6 weeks to be credited to the credit card. In the case of a no-show, a fee is usually applied, but no-show fees are not charged in the event of airline cancellation.
Singapore Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: Singapore Airlines offers a different comfort experience for passengers in each class. Economy class seats generally provide a comfortable journey with a 79-81 cm pitch, 48-50 cm width, and 18-20 cm recline. In Premium Economy class, the legroom increases to 97 cm, and the seat width is 50 cm, offering more recline features. Business Class is equipped with fully flat seats that are 198 cm long and 70 cm wide. First Class and Suites passengers experience luxurious bed comfort with a 203 cm pitch and 89 cm width. Seats are typically made from high-quality fabric or leather materials, making long journeys more comfortable.In-Flight Entertainment: Singapore Airlines offers a rich in-flight entertainment experience with the KrisWorld entertainment system. With HD screens ranging from 13 to 32 inches available at every seat, passengers have access to over 1,800 movies, music, and game content. Wi-Fi access is available in all classes; the service is offered at hourly rates in Economy class and is free in Business and First classes. Each seat has USB and A/C outlets, allowing you to charge your devices. With the KrisWorld app, you can download content before your journey to be prepared. On short-haul flights, screens are smaller (10 inches), and content is more limited, but full-featured entertainment systems are available on long-haul flights.
Singapore Airlines - Special Services
Unaccompanied Minor Service: Singapore Airlines offers a mandatory unaccompanied minor service for children aged 5-11 and optional for those aged 12-15. This service is designed to ensure your children's safe travel and is chargeable.Pregnant Passenger Policy: Pregnant passengers can travel with Singapore Airlines up to the 36th week. However, a doctor's report is required from the 28th week of pregnancy.Assistance for Disabled Passengers: Wheelchair and mobility assistance are free for disabled passengers. These services can be arranged by making a reservation in advance, and a meet-and-greet service is also offered at the airport.Other Services: A baby bassinet is provided free of charge in the front row based on baby weight in long-haul Economy and Business Class. Priority boarding is granted to Business and First Class passengers and KrisFlyer Elite Gold+ members. VIP/CIP services include special lounge, fast track, and meet-and-greet services for Solitaire PPS Club members. Additionally, extra services are available with paid Green/Blue packages. All these services can be arranged through "Manage Booking" or via the call center.
Singapore Airlines - Pet Transport Policy
Cabin Pet Transport: It is not possible to transport pets in the cabin when traveling with Singapore Airlines. All pets are transported in the cargo section.Cargo/Baggage Compartment Transport: When pets are transported in the cargo section, the maximum weight, including the carrier, should be 32 kg, and dimensions should be 121x119x198 cm. Dogs and cats over 8 weeks old can be transported by cargo. Short-nosed breeds should be transported in special crates during hot weather, and dangerous breeds must be transported in special crates.Required Documents and Rules: A veterinary health certificate should be obtained 48 hours in advance for pet transport, the rabies vaccine should be valid between 30 days and 1 year, and a microchip is mandatory. Service animals can be transported in the cabin for free, must be over 6 months old, and have the necessary vaccination/microchip documents. For details, you can contact the Singapore Airlines cargo office.
Singapore Airlines - Travel Tips
To experience the best travel with Singapore Airlines, aim to purchase your ticket as early as possible. Early booking offers better prices and a wider selection of seats. If you can be flexible with your travel dates, you can take advantage of price benefits. For more legroom on long flights, you can choose the emergency exit row or front rows. At Changi Airport, there are exclusive terminals and relaxing areas like the SilverKris Lounge for Singapore Airlines passengers. Lounge access is ideal for Business Class or KrisFlyer Elite Gold members. During connecting flights, you can save time thanks to Changi Airport's fast transit facilities. With the Singapore Airlines mobile app, you can manage your bookings, receive flight updates, and choose your seat.
The information on this page about Singapore Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Singapore Airlines website. Tripuck cannot be held responsible for any changes to this information.
Hand Baggage / Cabin Baggage: When traveling with Singapore Airlines, each passenger can carry one hand baggage weighing up to 7 kg and not exceeding total dimensions of 115 cm. This baggage should be designed to fit in the overhead compartments.
Check-in Options: Singapore Airlines offers various check-in options for its passengers. Online check-in opens 48 hours before departure and closes 1.
Singapore Airlines operates flights to 103 cities in 39 countries. Australia, India, Indonesia are among its most popular destinations.
Singapore Airlines ticket prices vary by route and date. The current lowest fare starts from £397. Use the search box above for the latest prices.
Singapore Airlines offers a rich and high-quality experience in meal service. In Economy Class, especially on long-haul flights, two main meal services are provided.
KrisFlyer is Singapore Airlines' loyalty program and offers many benefits to its members. KrisFlyer members can earn miles on flights with Singapore Airlines and partner airlines.
Cancellation Conditions: The cancellation conditions for tickets at Singapore Airlines vary depending on the fare type of the ticket. Refundable tickets generally allow for a full refund, but sometimes a cancellation or refundable fee may apply.
Cabin Pet Transport: It is not possible to transport pets in the cabin when traveling with Singapore Airlines. All pets are transported in the cargo section.