Scoot: Scoot is a Singapore-based low-cost airline and was established in 2011 as a budget-focused subsidiary of Singapore Airlines.
Operations: Scoot began flight operations in 2012 and operates from Singapore Changi Airport (SIN). In 2017, it merged with Singapore-based Tigerair, and all flights have been conducted under the Scoot brand with the TR IATA code.
Alliance: Although Scoot is not a direct member of any global airline alliance, it has an indirect connection to the Star Alliance ecosystem through Singapore Airlines.
Fleet: The airline's fleet varies over the years but generally consists of 60 to 70 aircraft. This fleet includes Boeing 787 Dreamliners for long-haul flights and Airbus A320/A321 narrow-body aircraft used on regional routes. Scoot operates flights to approximately 70 to 80 destinations, including Asia, the Middle East, Australia, and some long-haul destinations.
Business Model: Scoot operates with a low-cost airline model, known for affordable ticket prices and a structure where additional services are subject to fees. The annual passenger count varies based on fleet and route expansion, but in the post-merger period, it serves roughly 10 to 20 million passengers annually. Scoot stands out by offering economical travel options while also providing comfortable Boeing 787 Dreamliner aircraft for its long-haul flights.
Scoot: As a Singapore-based low-cost airline, it offers a wide network of destinations. Scoot operates flights to approximately 70-80 different points, extending its service network to Asia, the Middle East, Australia, and a few long-haul destinations. Singapore Changi Airport, which is Scoot's main hub, is an important center for intra-Asia and intercontinental transfers.
Popular cities such as Bangkok, Kuala Lumpur, Sydney, and Tokyo are among the frequently preferred routes of Scoot. Thanks to its close relationship with Singapore Airlines, Scoot provides indirect connections to the Star Alliance ecosystem, offering a broad transfer network. These connections are further strengthened through codeshare partnerships, allowing passengers easy access to various destinations.
Seasonal routes also enrich Scoot's destination network; thus, it offers flexible travel options to passengers with increased flight frequency during holiday periods. Overall, Scoot appeals to a wide passenger base with its affordable ticket prices and diverse destinations.
Scoot - Baggage Policy
Cabin Baggage: When traveling with Scoot, Economy Class passengers can carry a maximum of 10 kg of cabin baggage in two pieces, while ScootPlus passengers can carry 15 kg. The dimensions of the main cabin baggage must be 54 cm x 38 cm x 23 cm. The dimensions for personal items are set at 40 cm x 30 cm x 10 cm, and this item must fit under the seat in front. Infants do not have a cabin baggage allowance.Checked Baggage: Checked baggage is not included for Economy Class passengers, but additional baggage allowance can be purchased ranging from 20 kg to 40 kg. ScootPlus passengers have a checked baggage allowance of 30 kg and have the option to purchase additional baggage allowance up to a total of 40 kg. Each bag cannot exceed 32 kg in weight, and the total linear dimension must not exceed 158 cm. Additional baggage can be purchased online at more favorable prices.Special Baggage: Scoot has specific rules for transporting sports equipment and musical instruments. Sports equipment and musical instruments generally require prior notification and may incur additional fees. Registered transport is mandatory for large or bulky items. The maximum weight for each special item must be 32 kg. Foldable lightweight strollers are allowed in the cabin, while other baby equipment and items such as wheelchairs can be transported as checked baggage free of charge.
Scoot - Check-in & Seat Selection
Check-in Options: When traveling with Scoot, you can complete your check-in process through various methods. Online check-in starts 48 hours before your flight and ends 1.5 hours prior. During this process, you can also check in via the mobile app. Additionally, you can check in at self-service kiosks located at the airport starting 18 hours before your flight. The kiosks allow you to print your boarding pass and baggage tags. Scoot's check-in counters open 3 hours before departure for Boeing 787 flights and 2.5 hours before for other aircraft types, closing 60 minutes prior. You can download your boarding pass to your mobile device or take a printed copy.Seat Selection: Scoot offers flexible options for seat selection. Standard seat selection is usually subject to a fee, while higher packages like ScootPlus may offer free seat selection. During online check-in, seat selection can typically be made, which is an advantage for those wanting to make last-minute changes. Seats with extra legroom or those in the emergency exit row can also be chosen, but these may incur additional charges. When making a seat selection, it is beneficial to consider your comfort and budget balance.
Scoot - Meal Service
When traveling with Scoot Airlines, meal service is offered for a fee based on passenger preference. Economy Class passengers can purchase food and beverages from the Scoot Café menu. This menu includes hot meals, snacks, and various drinks. In ScootPlus class, passengers are offered a complimentary meal along with non-alcoholic beverages. On long-haul flights, which are journeys lasting over 11 hours, ScootPlus passengers can enjoy two complimentary meals and non-alcoholic beverage service.
For passengers with special dietary needs, options such as vegetarian, vegan, halal, and kosher can be offered with advance ordering. Passengers can make their travel more comfortable by ordering meals that suit their needs before the flight. Scoot Airlines caters to different tastes by offering a wide range of meal options to its passengers.
Scoot - Loyalty Program
Scoot, as part of the Singapore Airlines Group, offers the **KrisFlyer** loyalty program for frequent flyers. With this program, members can earn miles from flights and eligible spending. The earned miles can be used for future ticket purchases, cabin upgrades, and certain additional services. The KrisFlyer program has two main membership tiers: **Elite Silver** and **Elite Gold**. Elite Silver members enjoy benefits such as priority check-in and baggage delivery, while Elite Gold members may have additional privileges like lounge access and increased baggage allowance. Scoot passengers can make their travels more rewarding by earning and redeeming miles with Singapore Airlines and other partners.
Scoot - Travel Classes
Basic: Scoot's Basic package is ideal for passengers looking to meet basic travel needs. This package includes the right to two pieces of cabin baggage up to 10 kg. However, check-in baggage and meal service are not included in this package. There are fees for seat selection, flight changes, and other additional services.Value: The Value package is suitable for passengers looking for extra comfort and is a step up from the Basic package. In addition to 10 kg of cabin baggage, it offers a 20 kg check-in baggage allowance. Seat selection is included in the package, but additional fees may apply for meal service and flight changes.Flex: The Flex package is ideal for passengers who want flexible travel. It includes 10 kg of cabin baggage and a 20 kg check-in baggage allowance. Seat selection and flight changes are free in this package, but fees may apply for meals and other additional services.ScootPlus: ScootPlus is an option that offers more comfort and privileges. It provides a 15 kg cabin baggage allowance and a 30 kg check-in baggage allowance. A hot meal and non-alcoholic beverages are included, as well as the right to two meals if the flight is longer than 11 hours. Seat selection, BoardMeFirst priority, Wi-Fi, and in-seat power are offered free of charge. Free blanket service is also provided for long flights.
Scoot - Cancellation & Changes
Cancellation Policy: Scoot, as a low-cost carrier, generally does not provide refunds in the event of ticket cancellations. However, in some cases, a portion of the taxes for cancelled tickets may be refunded, or no refund may be issued at all. The right to cancel for free within 24 hours is not a standard practice at Scoot, so passengers should carefully review the terms when making a reservation. Scoot recommends that passengers who wish to receive a refund in case of cancellation purchase travel insurance (Scootsurance).Change Policy: Changes to dates and times with Scoot are possible on most fare packages, but a fee and any difference in the new fare will be charged for these changes. In some more flexible "Plus" combinations, the change fee may be included. Route changes are similarly charged and depend on availability. Name changes are generally possible for minor spelling errors, for a fee, and can be done through the call center.Refund Process: In the event of a cancellation, the refund process is typically not done through the original payment method, and instead of a monetary refund, some tax refund options may be offered. In the case of a no-show, the ticket price is forfeited and the passenger's rights are largely lost. However, applications can be made for some remaining taxes.
Scoot - Seat Comfort & Entertainment
Seat Comfort and Legroom: Scoot's Economy Class seats on Boeing 787 aircraft offer standard economic comfort with approximately 76-79 cm of legroom and a width of 46 cm. The seats provide a moderate recline angle. In the ScootPlus cabin, the seats are made of high-quality leather and offer approximately 96 cm of legroom and a width of 47-49 cm, providing greater comfort. In this class, the recline angle of the seats is greater, which enhances comfort on long journeys.In-Flight Entertainment: Scoot typically offers content accessed through the Scoot Wi-Fi portal instead of personal screens for in-flight entertainment. Passengers can use their personal devices to access content such as movies, series, and music. Wi-Fi service is available on all flights; ScootPlus passengers are provided with 200 MB of free data, while Economy Class passengers have different paid data packages available. Most Boeing 787 models are equipped with USB and electrical outlets, but these facilities are more limited on A320 models used for short-haul flights.
Scoot - Special Services
Unaccompanied Minor Service: Scoot provides a service for unaccompanied children, but this service is generally applicable for children aged 5-11 years. A special application form must be filled out for each flight and presented at check-in. This service is offered for an additional fee, and the entire process is meticulously monitored for the child's safety.Pregnant Passenger Policy: Scoot has set specific week limits for pregnant passengers. Passengers wishing to fly in the later weeks of pregnancy are required to provide a medical report indicating their fitness for travel. This document is essential for the safe travel of the pregnant passenger and the baby.Assistance for Disabled Passengers: Scoot offers wheelchair and "meet & assist" services for passengers with limited mobility. Passengers wishing to benefit from these services must notify the Scoot Call Center at least 48 hours before their flight. The wheelchair service provides a comfortable experience within the airport.Other Services: Families traveling with infants can reserve a bassinet on certain routes. Priority boarding service is offered as an additional service in most fare packages, while this service is free for ScootPlus passengers. VIP/CIP lounge access is provided through separate services based on the airport and generally offers a comfortable waiting option before or after the flight.
Scoot - Pet Transport Policy
Cabin Pet Transport: Scoot airline does not transport pets in the cabin. Therefore, if you are planning to travel with your small pets, it would be beneficial to consider alternative transport solutions.Cargo/Baggage Section Transport: Scoot does not offer pet transport services in the cargo section either. You may need to choose another airline or shipping company to transport your larger pets.Required Documents and Rules: Since Scoot does not provide pet transport services, documents such as veterinary health certificates, vaccination records, or microchips are not required for pets when traveling. Different policies may apply for guide or support animals, but there is no general pet transport service available.
Scoot - Travel Tips
We recommend making early reservations to catch the best ticket prices when traveling with Scoot. Being flexible with your dates can also be advantageous; flights during the week are often more affordable than weekend flights. When selecting your seat, you may prefer the exit row with more legroom or the front of the aircraft; this allows for a quicker exit after landing. At Singapore Changi Airport, Scoot usually departs from Terminal 1. The lounge services available here can provide a comfortable waiting experience. For connecting flights, using the mobile app to track gate changes and flight updates can be beneficial. The mobile app can also speed up your check-in process and provide easy access to your travel documents.
The information on this page about Scoot is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Scoot website. Tripuck cannot be held responsible for any changes to this information.
Cabin Baggage: When traveling with Scoot, Economy Class passengers can carry a maximum of 10 kg of cabin baggage in two pieces, while ScootPlus passengers can carry 15 kg. The dimensions of the main cabin baggage must be 54 cm x 38 cm x 23 cm.
Check-in Options: When traveling with Scoot, you can complete your check-in process through various methods. Online check-in starts 48 hours before your flight and ends 1.
Scoot operates flights to 39 cities in 18 countries. India, Thailand, China are among its most popular destinations.
Scoot ticket prices vary by route and date. The current lowest fare starts from £62. Use the search box above for the latest prices.
When traveling with Scoot Airlines, meal service is offered for a fee based on passenger preference. Economy Class passengers can purchase food and beverages from the Scoot Café menu.
Scoot, as part of the Singapore Airlines Group, offers the **KrisFlyer** loyalty program for frequent flyers. With this program, members can earn miles from flights and eligible spending.
Cancellation Policy: Scoot, as a low-cost carrier, generally does not provide refunds in the event of ticket cancellations. However, in some cases, a portion of the taxes for cancelled tickets may be refunded, or no refund may be issued at all.
Cabin Pet Transport: Scoot airline does not transport pets in the cabin. Therefore, if you are planning to travel with your small pets, it would be beneficial to consider alternative transport solutions.