Starlux Airlines Flight Tickets
10 countries · 13 cities
Starlux Airlines About
Starlux Airlines: Starlux Airlines is a full-service airline established in Taiwan in 2018. Its hub is Taoyuan International Airport (TPE) in Taipei. With an IATA code of JX and an ICAO code of SJX, Starlux Airlines has built its fleet entirely from Airbus aircraft. By 2025, the fleet size is expected to consist of approximately 29 aircraft, including 13 Airbus A321neo, six Airbus A330-900neo, nine Airbus A350-900, and one Airbus A350-1000. Starlux Airlines: While operating long-haul flights with its wide-body aircraft, it serves a total of 30 destinations in Asia, North America, and Southeast Asia. The airline has an annual passenger capacity of approximately 4.9 million and offers different cabin classes, providing comprehensive services to its passengers. Passengers can enjoy complimentary meals, entertainment options, and Wi-Fi services during their flights. Starlux Airlines: Starlux's loyalty program, COSMILE, offers various benefits to frequent flyers and caters to different budgets with its pricing brands Full, Basic, and Discount. The airline's modern fleet, high service quality, and customer-centric approach are among the standout features that make Starlux Airlines unique.
Popular departure routes with Starlux Airlines
Direct Flights(2)
Connecting Flights(19)
Popular arrival routes with Starlux Airlines
Direct Flights(2)
Connecting Flights(19)
Starlux Airlines - Destinations
Japan3
Hakodate, Osaka, Tokyo
Thailand2
Bangkok, Chiang Mai
Indonesia1
Denpasar (Bali)
Italy1
Rome
Hong Kong1
Hong Kong
Malaysia1
Kuala Lumpur
Philippines1
Manila
France1
Paris
South Korea1
Busan
Singapore1
Singapore
Starlux Airlines - Destinations
Starlux Airlines: offers a wide destination network, carrying approximately 4.9 million passengers annually. The airline serves a total of 30 destinations and 35 routes, providing access to nine different countries. It operates from Taiwan Taoyuan International Airport (TPE) as its hub, offering numerous connecting flights from there. Starlux's long-haul flight network covers North America, while its regional network includes East and Southeast Asia. This allows for a wide range of travel options extending from major cities in Asia to America.
Starlux Airlines: particularly operates direct flights from Taiwan to popular destinations such as Japan, South Korea, and Thailand, providing passengers with a comfortable travel experience. There is also access to more destinations through Starlux Airlines' codeshare partners, offering passengers more options worldwide. By providing flexible flight options, including seasonal routes, it allows access to different destinations at various times.
Starlux Airlines - Baggage Policy
Carry-On Baggage: On your flights with Starlux Airlines, Economy Class passengers are generally allowed to carry one piece of carry-on baggage. This bag must weigh a maximum of 7 kg and have dimensions of 56 x 36 x 23 cm. Business Class passengers may have more flexibility regarding carry-on baggage. You may also carry one personal item as cabin baggage; this can be a laptop bag or a handbag.
Checked Baggage: The checked baggage allowance, which can vary by passenger class and flight route, is generally one piece of 23 kg for Economy Class and two pieces of 32 kg for Business Class. The total dimensions of the baggage should not exceed 158 cm (length + width + height). For additional baggage needs, you can purchase extra baggage for a fee set by the airline.
Special Baggage: You may need to apply in advance for special types of baggage, such as sports equipment and musical instruments. For example, equipment like bicycles, ski gear, and golf sets may be subject to extra charges. Musical instruments can be carried in the cabin if they are within the limits of 100 x 36 x 23 cm and 7 kg. Strollers and wheelchairs are generally allowed to be carried for free, but there may be size and weight restrictions.
Starlux Airlines - Check-in & Seat Selection
Check-in Options: Starlux Airlines offers online check-in processes through its website and the STARLUX App. Passengers can check in online and receive their boarding passes digitally a certain time before departure. At the airport, kiosks and counters are available for check-in procedures. While there is no specific information about an automatic check-in option, boarding passes can be obtained via mobile or email, and printed cards can also be collected from kiosks or counters at the airport.
Seat Selection: Starlux Airlines provides flexibility in seat selection. Standard and Forward Seats become free from 48 hours to 3 hours before departure, while Extra Legroom Seats are always offered for a fee. Seat selection can be made through the website or app using the Manage My Trip feature. Pre-selected seats are available for Business Class passengers. Seats offering extra legroom can be purchased up to 3 hours before departure.
Starlux Airlines - Meal Service
Starlux Airlines offers its passengers complimentary meals and beverage service on flights. Economy Class passengers are typically served a menu consisting of a main meal and drinks, depending on the route and aircraft type. Business Class, on the other hand, provides a wider selection of meals and a more detailed dining experience. Special meal requests are also accommodated. Meals suitable for special dietary requirements such as vegetarian, vegan, and halal can be pre-ordered through the Trip Management system up to 24 hours before the flight. Kosher meals must be requested at least 72 hours in advance. For round-trip flights departing from Taichung, special meal orders should be placed 48 hours in advance. There is no meal service available on short-haul flights.
Starlux Airlines - Loyalty Program
Cosmile: COSMILE is the loyalty program of STARLUX Airlines and offers various benefits to its members. COSMILE members can earn Award Miles and Tier Miles on STARLUX flights. Mile accumulation varies based on the distance flown and the fare class purchased. Award Miles earned can be used for STARLUX award tickets, cabin upgrades, Miles & Cash fares, and other rewards, and are generally valid for 36 months from the end of the earning month.
Membership Levels: Membership levels in the COSMILE program are determined by the Tier Miles and/or segments earned. Members can also earn and redeem miles through a partnership with Alaska Airlines. It is also possible to earn miles on flights marketed by Alaska and operated by certain regional carriers through the collaboration between STARLUX Airlines and Alaska Airlines. COSMILE members can also create family accounts within the program.
Starlux Airlines - Travel Classes
A330 Business Class: STARLUX Airlines’ A330 Business Class travel experience offers a blend of comfort and luxury. In this class, passengers enjoy a privileged travel experience with spacious and comfortable seats, superior service quality, and premium dining options. Other advantages include more personal space and exclusive in-cabin entertainment systems. Business Class passengers can stay connected and manage their online tasks by taking advantage of complimentary Wi-Fi service during the flight. Specific details regarding baggage policies and other services may vary, but generally, this class provides more flexible baggage allowances and priority in seat selection. These features are designed to enhance your journey on long-haul flights.
Starlux Airlines - Cancellation & Changes
Cancellation Policy: STARLUX Airlines offers a full refund option for tickets purchased at least 7 days in advance for flights to the USA, if canceled within 24 hours of booking. In case of cancellation, the highest applicable cancellation fee will be charged based on the ticket price.
Change Rules: Date or route changes may incur a change fee depending on the fare category in which the ticket was purchased. Specific information regarding name changes has not been provided, so it is recommended to be careful during the booking process. Flexible ticket options may offer different advantages.
Refund Process: Refund requests will be processed within 20 business days after the application is successfully submitted. Refund amounts will be returned to the original payment method. In the case of a no-show, a fee will be applied according to the rules of the purchased fare. Unused taxes and additional fees are refundable, but the booking service fee is non-refundable. Refund applications must be made separately if there are multiple tickets.
Starlux Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: Starlux Airlines offers various seat options in different cabin classes to provide passengers with a comfortable travel experience. In Economy Class, seats on Airbus A321neo aircraft are typically arranged in a 3-3 configuration, featuring wide seat pitches and ergonomic designs. The legroom ranges from approximately 79-81 cm, while the seat width is around 45 cm. For Business Class passengers, wider and reclining seats are available, made from leather or leather-like materials. In this class, passengers can enjoy more personal space and comfort.
In-Flight Entertainment: Starlux Airlines provides passengers with a rich entertainment experience throughout the flight. The personal screens available at each seat are 10.1 inches on Airbus A321neo aircraft and 13.3 or 17.3 inches on wide-body aircraft. Through these screens, passengers can access a wide archive of movies, series, music, and games. Additionally, on some aircraft, you can connect your personal devices via Bluetooth. Wi-Fi service is also available, with messaging being free while paid package options are offered for full internet access. USB-A and USB-C ports along with AC power outlets are available at many seats, allowing you to charge your devices during the flight. Passengers can also enhance their travel experience by using the JX Reader app, which provides access to digital magazines and newspapers.
Starlux Airlines - Special Services
Unaccompanied Minor Service: Starlux Airlines offers special services for unaccompanied child passengers. This service is generally applicable for children aged 5-12 years. You need to request the unaccompanied minor service at the time of booking to ensure your child's safe travel. There are staff responsible for the safety of children during pre-flight and post-flight processes.
Pregnant Passenger Policy: Pregnant passengers can fly until the 36th week of their pregnancy. However, a doctor's report may be required starting from the 28th week. This report must indicate that there are no health issues for flying. It is recommended that pregnant passengers prepare the necessary documents before planning their travel.
Assistance for Disabled Passengers: Starlux Airlines provides support for disabled passengers during their travels. Services such as wheelchair requests are provided if specified at the time of booking. Additionally, there are special assistance and accessibility options available on the aircraft for passengers with limited mobility.
Other Services: Baby crib reservations are available on certain flights and it is recommended to request them in advance. With VIP and CIP services, privileges such as priority boarding and access to special lounges can be provided. Special arrangements can be made for group bookings, so it would be beneficial to contact in advance.
Starlux Airlines - Pet Transport Policy
Cabin Pet Transportation: STARLUX Airlines does not transport pets in the cabin. However, guide and service dogs can accompany passengers in the cabin free of charge. There is no specific weight and size information regarding the carrying bag.
Cargo/Baggage Section Transportation: STARLUX Airlines can transport pets in the cargo section. However, restrictions such as route, aircraft type, and destination apply. Large animals can be transported in this section, and an additional fee will be charged. There is no specific information regarding breed restrictions.
Required Documents and Rules: Valid health and vaccination certificates, as well as entry permits, are required for the transportation of pets. For guide dogs, documents indicating the dog's behavior and training status must be provided. Reservation procedures must be completed at least 48 hours before the flight date. Guide animals can travel with the passenger in the cabin free of charge. Additionally, for flights exceeding 8 hours, the dog is expected to demonstrate appropriate hygiene behavior.
Starlux Airlines - Travel Tips
When traveling with Starlux Airlines, consider making your reservation as early as possible to catch the best ticket prices. By keeping your travel dates flexible, you can compare prices on different days and find options that fit your budget. When selecting your seat, you might prefer the emergency exit rows or the front of the plane for more legroom. This not only enhances your comfort but can also speed up the boarding and disembarking process. At the Starlux Lounge located in Taipei Taoyuan International Airport (TPE), you can relax before your flight and enjoy the refreshments. On connecting flights, you can save time by transferring within the same terminal. You can check in through Starlux's mobile app, track your flight information, and easily make your seat selection.
The information on this page about Starlux Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Starlux Airlines website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 09 November 2026
Starlux Airlines - Contact Information
Frequently Asked Questions
Carry-On Baggage: On your flights with Starlux Airlines, Economy Class passengers are generally allowed to carry one piece of carry-on baggage. This bag must weigh a maximum of 7 kg and have dimensions of 56 x 36 x 23 cm.
Check-in Options: Starlux Airlines offers online check-in processes through its website and the STARLUX App. Passengers can check in online and receive their boarding passes digitally a certain time before departure.
Starlux Airlines operates flights to 13 cities in 10 countries. Japan, Thailand, Indonesia are among its most popular destinations.
Starlux Airlines ticket prices vary by route and date. The current lowest fare starts from £192. Use the search box above for the latest prices.
Starlux Airlines offers its passengers complimentary meals and beverage service on flights. Economy Class passengers are typically served a menu consisting of a main meal and drinks, depending on the route and aircraft type.
COSMILE: COSMILE is the loyalty program of STARLUX Airlines and offers various benefits to its members. COSMILE members can earn Award Miles and Tier Miles on STARLUX flights.
Cancellation Policy: STARLUX Airlines offers a full refund option for tickets purchased at least 7 days in advance for flights to the USA, if canceled within 24 hours of booking. In case of cancellation, the highest applicable cancellation fee will be charged based on the ticket price.
Cabin Pet Transportation: STARLUX Airlines does not transport pets in the cabin. However, guide and service dogs can accompany passengers in the cabin free of charge.
