VietJet Air Flight Tickets
Low Cost · 9 countries · 15 cities
VietJet Air About
VietJet Air: VietJet Air is a company that was established in 2007 and stands out as one of Vietnam's leading low-cost airlines. The company's headquarters is located in Hanoi, and it conducted its first commercial flight in 2011. VietJet Air, with the IATA code VJ, is not a member of any global airline alliance but is an IATA member and holds the IOSA Operational Safety Audit certification. This demonstrates that the company operates safely and in accordance with standards. VietJet Air: VietJet Air operates a total of 254 routes, including domestic and international destinations. Of these routes, 52 are domestic and 202 are international. In terms of fleet size, the company has 82 aircraft, which include 7 Airbus A330s, 18 Airbus A320s, and 57 Airbus A321s. VietJet Air conducts an average of 400 flights daily and has transported over 250 million passengers to date. VietJet Air: The low-cost carrier structure of VietJet Air allows it to offer affordable and flexible ticket options. There are ticket classes such as Eco, Deluxe, SkyBoss, and SkyBoss Business that provide different service levels according to passenger preferences. This flexible ticket structure enables passengers to travel according to their needs. Additionally, VietJet Air's low-cost structure allows travelers to reach destinations around the world with budget-friendly options. With these features, VietJet Air stands out as one of the rapidly growing airlines in Asia.
Popular departure routes with VietJet Air
Direct Flights(7)
HanoiOsaka
7.914 ₺
HaiphongHo Chi Minh City
Ho Chi Minh CityDa Nang
Da NangHo Chi Minh City
Ho Chi Minh CityHaiphong
Ho Chi Minh CityHanoi
HanoiHo Chi Minh City
Connecting Flights(30)
Popular arrival routes with VietJet Air
Direct Flights(7)
HanoiOsaka
7.914 ₺
HaiphongHo Chi Minh City
Ho Chi Minh CityDa Nang
Da NangHo Chi Minh City
Ho Chi Minh CityHaiphong
Ho Chi Minh CityHanoi
HanoiHo Chi Minh City
Connecting Flights(30)
VietJet Air - Destinations
Vietnam4
Ho Chi Minh City, Haiphong, Da Nang +1
Japan2
Tokyo, Osaka
China2
Beijing, Shanghai
Thailand2
Bangkok, Phuket
Philippines1
Manila
South Korea1
Seoul
Indonesia1
Denpasar (Bali)
Singapore1
Singapore
Malaysia1
Kuala Lumpur
VietJet Air - Destinations
VietJet Air: VietJet Air has become one of Asia's major airlines by offering a wide destination network with 254 routes. It has an extensive network with 52 domestic and 202 international routes in Vietnam and globally. Key service areas include domestic routes within Vietnam, as well as destinations in Asia and the Far East. Popular routes include domestic flights such as Hanoi, Ho Chi Minh City, and Da Nang, along with international destinations like Bangkok, Seoul, Tokyo, Kuala Lumpur, and Singapore.
VietJet Air: VietJet Air offers extensive transfer options through its hubs in Hanoi and Ho Chi Minh City. These centers provide passengers with easy access to various international destinations. Seasonally changing routes are organized according to holiday seasons, particularly in Asia, and focus on popular tourist destinations. The airline offers a broader flight network through international codeshare partnerships, providing passengers with various connection opportunities. As a result, VietJet Air passengers have access to destinations not only in Asia but also in other continents.
VietJet Air - Baggage Policy
Hand Luggage / Cabin Luggage: When traveling with VietJet Air, each passenger is entitled to carry one main cabin bag and one personal item. The dimensions of the main cabin luggage must not exceed 56 × 36 × 23 cm, and in most Eco/Promotional fares, the total weight is limited to 7 kg. In SkyBoss and Premium fares, this limit is generally increased to 10 kg. Personal items, such as handbags or laptop bags, can be stored under the front seat.
Checked Luggage: The allowance for checked luggage varies depending on the ticket class. In Eco classes, there is usually no free checked luggage allowance, or it may be around 15-20 kg. In higher classes like SkyBoss, a free luggage allowance of 20-30 kg is provided. Each checked luggage piece must have a maximum dimension of 119 × 119 × 81 cm and a weight of 32 kg. Passengers needing additional luggage can purchase packages of up to 40 kg at the time of ticket purchase or later, or buy an extra 15 kg piece at the airport.
Special Luggage: Sports equipment, golf sets, bicycles, and skis are generally carried as special paid luggage, with a maximum limit of 32 kg for each piece. For large musical instruments, carrying in the cabin is permitted when a seat is purchased, with dimensions of up to 165 × 44 × 66 cm and a weight of 75 kg. Strollers are generally accepted as checked luggage or gate delivery free of charge.
VietJet Air - Check-in & Seat Selection
Check-in Options: When traveling with VietJet Air, you can complete your online check-in through both the website and the VietJet Air mobile app. Online check-in typically opens 24 hours before the flight and closes about 1-3 hours before departure. Mobile check-in can be done through the app, and you can use your boarding pass on your phone screen or as a printed PDF. While most major airports offer self-service kiosk check-in, others provide traditional counter check-in services. Counter check-in for domestic flights typically ends about 40-60 minutes before departure, while for international flights it ends 60-75 minutes prior.
Seat Selection: When flying with VietJet Air, you can select your seat through the website, mobile app, and call center up to 3 hours before the flight. Seat selection is generally paid, but SkyBoss passengers have the option for free seat selection in the front rows. Premium seat options offering extra legroom are also available and may be located in emergency exit rows or the front rows. During online check-in, you can select your preferred seat for a specific fee.
VietJet Air - Meal Service
VietJet Air: as a low-cost airline, typically offers food and beverage service in Economy Class for a fee. During the flight, passengers can purchase options such as cold and hot drinks, snacks, and heated meals. Similarly, on long-haul flights, purchasable hot meals are offered instead of full meal service. Meals can be pre-ordered at least 48 hours in advance through "Manage My Booking" or by contacting the call center. SkyBoss passengers can access a richer menu with complimentary hot meals and drinks. Vegetarian meal options are common, but halal, vegan, or kosher meal options are limited and require pre-ordering based on the route. Consumption of outside food and beverages on the aircraft is prohibited.
VietJet Air - Loyalty Program
VietJet Air's loyalty program is called "VietJet SkyJoy". In this program, passengers can earn points based on flight distance and ticket class. The earned points can be used for various benefits such as free or discounted tickets, additional baggage allowances, seat selection, and in-flight products. The program typically has three tiers: basic, intermediate (Silver), and upper (Gold/Platinum). Passengers at the upper tiers are offered privileges such as priority check-in, extra baggage allowance, and priority seat selection. VietJet allows points to be used through some partner airlines and hotel chains via regional partnerships and tourism campaigns, and also organizes joint campaigns with certain banks and credit cards.
VietJet Air - Travel Classes
Eco: VietJet Air's Eco package offers a basic travel experience. This package typically includes carry-on baggage allowance, but checked baggage service is subject to an additional fee. Extras such as seat selection and in-flight meals may also be offered for a fee. This package is ideal for those seeking affordable travel.
Deluxe: The Deluxe package provides passengers with more flexibility and comfort. This package may offer greater flexibility for flight changes and may include certain services. For example, a specified amount of checked baggage allowance and free seat selection are among the advantages of this package.
SkyBoss: The SkyBoss package is an option that includes VietJet Air's premium services. It offers privileges such as priority check-in, fast security clearance, and extended baggage allowance. Additionally, more comfortable seats and special refreshments are among the perks of this package.
SkyBoss Business: SkyBoss Business is designed for business travel and offers all the privileges of the SkyBoss package along with more comfort and services. Passengers are provided with top-tier services such as priority boarding, spacious seats, and exclusive refreshment options. This package is an excellent choice for those traveling in the business world.
VietJet Air - Cancellation & Changes
Cancellation Policy: VietJet Air, as a low-cost airline, generally does not offer free cancellations on basic economy fare tickets. These tickets are mostly sold as non-refundable; however, a portion of the taxes may be refundable. The right to free cancellation is generally not available, so it is advisable to be careful when purchasing tickets.
Change Rules: It is possible to change your ticket date or route with VietJet Air, but these changes are usually subject to additional fees. A specific penalty may also apply for processes such as name changes. The airline may offer more freedom to its passengers with ticket types that provide flexibility, so considering flexible ticket options may be advantageous.
Refund Process: The refund process varies depending on the type of ticket and is usually carried out through the original payment method. In the case of a no-show, the ticket fare is generally non-refundable, and only certain taxes may be refunded. It is important for passengers to plan with these policies in mind.
VietJet Air - Seat Comfort & Entertainment
Seat Comfort and Legroom: VietJet Air's fleet primarily consists of single-aisle Airbus A320 and A321 aircraft. Economy Class seats typically offer around 71–76 cm of legroom and 43–45 cm in width. These seats provide limited recline in accordance with low-cost short-haul flight standards, usually made of fabric material. Business or “SkyBoss” seats, on some aircraft, create a first-row or separate cabin feel with wider legroom (approximately 81–86 cm) and increased recline angle; however, fully flat seats are not offered, and the overall product is at a premium economy level.
In-Flight Entertainment: VietJet Air does not offer an in-flight entertainment system with personal screens on its short and medium-haul flights. Passengers typically rely on cabin announcements and magazines or shopping catalogs found in the seat pockets. Wi-Fi service is not available on most flights or is very limited. Therefore, there is no rich content library or branded streaming application available during the flight for movies, series, or games. Additionally, the facilities for charging personal devices, such as USB or electrical outlets at the seats, are quite limited.
VietJet Air - Special Services
Unaccompanied Minor Service: VietJet Air offers an unaccompanied minor service for children aged 5-12 years. This service is provided for an additional fee that varies according to the length of the route. Children aged 12-15 can travel with optional escort service. For domestic flights, the fee for this service is approximately 400,000-600,000 VND per person.
Pregnant Passenger Policy: VietJet Air accepts pregnant passengers without any documentation required up to the 28th week. Between the 28th and 32nd weeks, a doctor's report is required, and between the 32nd and 36th weeks, carrier approval and detailed health documentation are necessary. For pregnancies beyond these weeks, especially in cases of multiple pregnancies, carriage may be refused.
Assistance for Disabled Passengers: Wheelchair and mobility assistance for disabled passengers can be requested at the time of booking. Complimentary meet and assist service is provided at the airport and to the aircraft.
Other Services: Cots for infants are available in a limited number of front-row seats and should generally be requested in advance for international flights. Additionally, priority boarding is offered under the SkyBoss and similar programs. VIP and CIP services can be enriched with various services based on special requests, while special arrangements can be made for group bookings.
VietJet Air - Pet Transport Policy
Pet Transportation in Cabin: VietJet Air does not allow pets to be transported in the cabin on most scheduled passenger flights. Therefore, it is not possible to transport animals such as dogs or cats in the normal passenger cabin, and there are no weight or size limits for pet transportation within the cabin.
Transportation in Cargo/Baggage Section: When pets need to be transported, they are accepted only through special cargo transportation on certain routes. This method of transportation is possible with sturdy cages that comply with IATA standards and generally has a weight limit of around 32 kg. Brachycephalic or aggressive breed dogs are typically not accepted.
Required Documents and Rules: For pet transportation, a health certificate compliant with the regulations of Vietnam and the destination country, current vaccination records (especially rabies vaccination), a microchip or identification document, and import/quarantine permits are required. Special arrangements are made for guide dogs and other service animals. It is recommended to contact the airline in advance for the transportation of these animals.
VietJet Air - Travel Tips
Consider making an early reservation while planning your trip to find more affordable tickets with VietJet Air. By setting flexible travel dates, you can save on ticket prices. When choosing your seat, you might prefer the emergency exit rows that offer more legroom, but keep in mind that these seats usually require a higher fee. Sitting at the front of the plane allows you to disembark faster, while rear seats can often provide a quieter travel experience. At the airport, you can avoid wasting time by checking terminal information in advance. The VietJet Air mobile app provides easy access to ticket reservations, check-in processes, and your flight information, so it would be beneficial to download the app before your trip. For connecting flights, make sure to plan your layover times well and allow sufficient time to avoid being affected by any delays.
The information on this page about VietJet Air is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official VietJet Air website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 26 July 2026
VietJet Air - Contact Information
Frequently Asked Questions
Hand Luggage / Cabin Luggage: When traveling with VietJet Air, each passenger is entitled to carry one main cabin bag and one personal item. The dimensions of the main cabin luggage must not exceed 56 × 36 × 23 cm, and in most Eco/Promotional fares, the total weight is limited to 7 kg.
Check-in Options: When traveling with VietJet Air, you can complete your online check-in through both the website and the VietJet Air mobile app. Online check-in typically opens 24 hours before the flight and closes about 1-3 hours before departure.
VietJet Air operates flights to 15 cities in 9 countries. Vietnam, Japan, China are among its most popular destinations.
VietJet Air ticket prices vary by route and date. The current lowest fare starts from £117. Use the search box above for the latest prices.
VietJet Air: as a low-cost airline, typically offers food and beverage service in Economy Class for a fee. During the flight, passengers can purchase options such as cold and hot drinks, snacks, and heated meals.
VietJet Air's loyalty program is called "VietJet SkyJoy". In this program, passengers can earn points based on flight distance and ticket class.
Cancellation Policy: VietJet Air, as a low-cost airline, generally does not offer free cancellations on basic economy fare tickets. These tickets are mostly sold as non-refundable; however, a portion of the taxes may be refundable.
Pet Transportation in Cabin: VietJet Air does not allow pets to be transported in the cabin on most scheduled passenger flights. Therefore, it is not possible to transport animals such as dogs or cats in the normal passenger cabin, and there are no weight or size limits for pet transportation within the cabin.
