Vietnam Airlines Flight Tickets
22 countries · 53 cities
Vietnam Airlines About
Vietnam Airlines: Vietnam's national flag carrier airline was modernized in 1993, but its roots date back to the establishment of the Vietnam Civil Aviation Administration in 1956. The airline, headquartered in Hanoi, has its main hub airports at Hanoi Noi Bai (HAN) and Ho Chi Minh City Tan Son Nhat (SGN). Da Nang (DAD) is also an important focal point. Vietnam Airlines offers its passengers a full-service experience with complimentary refreshments, generous baggage allowances, and the possibility of connecting flights worldwide. Vietnam Airlines: A full member of the SkyTeam alliance since 2010, the airline operates codeshare flights with many major airlines such as Air France, KLM, and Korean Air. The airline's fleet consists of approximately 100 aircraft, with main aircraft models including the Airbus A321ceo/neo, A350-900, Boeing 787-9, and 787-10 Dreamliner. This extensive fleet allows the airline to serve a total of 60 to 70 destinations across Asia, Europe, and Australia. Vietnam Airlines: Known for its reputation in customer satisfaction and safety, the airline provides frequent flyers with mileage earning and status benefits through its Lotusmiles loyalty program. Before the pandemic, the annual passenger count was around 22-24 million, and the airline aims to reach these levels again.
Popular departure routes with Vietnam Airlines
Direct Flights(56)
Ho Chi Minh CityRach Gia
3.124 ₺
HanoiOsaka
15.807 ₺
MoscowHanoi
39.438 ₺
BangkokHanoi
VientianePhnom Penh
Abu DhabiBangkok
Abu DhabiKuala Lumpur
OsakaHo Chi Minh City
Kuala LumpurHanoi
Kuala LumpurHo Chi Minh City
Luang PrabangHanoi
Luang PrabangREP
Connecting Flights(4)
Popular arrival routes with Vietnam Airlines
Direct Flights(56)
Ho Chi Minh CityRach Gia
3.124 ₺
HanoiOsaka
15.807 ₺
MoscowHanoi
39.438 ₺
BangkokHanoi
VientianePhnom Penh
Abu DhabiBangkok
Abu DhabiKuala Lumpur
OsakaHo Chi Minh City
Kuala LumpurHanoi
Kuala LumpurHo Chi Minh City
Luang PrabangHanoi
Luang PrabangREP
Connecting Flights(4)
Vietnam Airlines - Destinations
Vietnam20
Kamau, Ho Chi Minh City, Dien Bien Phu +17
Japan4
Tokyo, Osaka, Fukuoka +1
China3
Beijing, Shanghai, Guangzhou
Australia2
Melbourne, Sydney
Laos2
Vientiane, Luang Prabang
Thailand2
Bangkok, Phuket
Germany2
Munich, Frankfurt
Indonesia2
Jakarta, Denpasar (Bali)
South Korea2
Seoul, Busan
Taiwan2
Kaohsiung, Taipei
Cambodia1
Phnom Penh
Hong Kong1
Hong Kong
India1
Delhi
France1
Paris
Russia1
Moscow
Philippines1
Manila
Italy1
Rome
Turkey1
Istanbul
Vietnam Airlines - Destinations
Vietnam Airlines: serves its passengers worldwide with a wide destination network. Offering a comprehensive transportation network across Vietnam with a total of approximately 60-70 destinations domestically, it operates flights to many key centers in Asia, Europe, and Australia internationally. Vietnam Airlines, which offers a broad connection network through its main hubs, Hanoi Noi Bai (HAN) and Ho Chi Minh City Tan Son Nhat (SGN), provides passengers with easy transfer opportunities.
Among its most popular routes are flights from Hanoi and Ho Chi Minh City to other major cities in Asia, particularly destinations like Bangkok, Singapore, Tokyo, and Seoul. In Europe, it operates direct flights to important centers such as Paris and Frankfurt. As a part of the SkyTeam alliance, Vietnam Airlines offers its passengers a wider transportation network through codeshare agreements with airlines like Air France, KLM, and Korean Air. Additionally, it expands travel options with seasonal extra flights to certain destinations.
Vietnam Airlines - Baggage Policy
Carry-On Baggage: Vietnam Airlines has established different weight and size limits for carry-on baggage according to the class. Economy and Premium Economy class passengers are allowed to carry 1 piece of cabin baggage and 1 personal item with a total weight of 12 kg. Business Class passengers can carry 2 pieces of cabin baggage and 1 personal item with a total of 18 kg. Each cabin piece must weigh no more than 10 kg and must not exceed the dimensions of 56 × 36 × 23 cm. Personal items are generally expected to measure around 40 × 30 × 15 cm.
Checked Baggage: For domestic flights in Vietnam, Business and Premium Economy class passengers are generally entitled to 1 piece of baggage weighing 32 kg, while Economy class passengers have a baggage allowance of 1 piece weighing 23 kg. The maximum weight per piece is 32 kg, and the total of the three dimensions must not exceed 158 cm. On Vietnam – Korea, China, Hong Kong, and Taiwan routes, Business and Premium Economy passengers can typically carry 2 pieces of baggage, while Economy class passengers mostly have a 1 piece 23 kg baggage allowance. In the lowest fare packages, the free baggage allowance may vary between 0–1 piece, and options for purchasing excess baggage online in advance are available.
Special Baggage: Special items, such as ski equipment, golf bags, bicycles, and diving gear, are generally transported either for a fee or included in the existing baggage allowance. Foldable strollers and wheelchairs are usually accepted as free special baggage. Musical instruments can be transported by purchasing an extra seat in the cabin or in the cargo section, depending on their size and weight.
Vietnam Airlines - Check-in & Seat Selection
Check-in Options: Vietnam Airlines offers various check-in options to make your travel more comfortable. The online check-in service starts 24 hours before the flight and ends 1 hour before departure. You can also check in through the mobile app and receive your boarding pass digitally. Additionally, you can use the kiosks available at the airport or check in at traditional counters. You can store your boarding pass on your mobile device or, if you prefer, take a printed copy. The automatic check-in feature can be used to make your journey even easier.
Seat Selection: Seat selection allows you to personalize your travel experience. On Vietnam Airlines, seat selection is usually chargeable for Economy Class tickets, while Business Class passengers are provided with free seat selection. You have the option to choose your seat during online check-in, and during this process, you can opt for premium seats such as extra legroom or emergency exit rows. These special seats offer an ideal option for passengers seeking more comfort.
Vietnam Airlines - Meal Service
When traveling with Vietnam Airlines, meal service varies according to your class and flight distance. In Economy Class, especially on long-haul flights, a variety of menus from Vietnamese and international cuisines are offered free of charge. These menus are typically accompanied by beverages such as hot meals, tea, coffee, water, soft drinks, and fruit juice. Some flights also include alcoholic beverages. In Business Class, a wider range of menu options and beverage selections are available, with some flights offering multiple meal services. Vegetarian menus are available for passengers with special dietary requirements. For other special menus, you can pre-order through the website, mobile app, or call center at least 36 hours before your flight. These services are particularly implemented on flights departing from Hanoi and Ho Chi Minh to Frankfurt, London, Paris, Melbourne, Sydney, and San Francisco.
Vietnam Airlines - Loyalty Program
Vietnam Airlines' loyalty program is called "Lotusmiles". With this program, passengers can earn miles through Vietnam Airlines flights and its partners. Membership levels include Silver, Titanium, Gold, and Platinum. Silver members have priority check-in and extra baggage allowance, while Titanium level passengers are also offered lounge access. Gold and Platinum members can benefit from additional lounge access, priority boarding, and flight upgrade advantages. There is also collaboration with other airlines in the SkyTeam alliance for earning and spending miles. Earned miles can be used for ticket purchases, cabin upgrades, or various services.
Vietnam Airlines - Travel Classes
Super Saver / Promo: The Super Saver / Promo package, which is the lowest segment for Economy Class of Vietnam Airlines, is usually the most affordable option. This package includes free refreshments on most routes and approximately 7–10 kg of carry-on baggage. However, free check-in baggage may only be available on certain promotional flights. Changes and cancellations are usually restricted or incur high penalties, so it is important to be sure of your plans.
Economy Saver / Standard: The Economy Saver / Standard package includes 20–23 kg of checked baggage on most international flights, 7–10 kg of carry-on baggage, and standard refreshments. Seat selection is limitedly free, and date changes may incur moderate penalties. Ticket cancellations generally offer partial and interrupted refund options, making it a good choice for passengers who need flexibility.
Economy Flex: The Economy Flex package is ideal for Economy Class passengers who want more flexibility. This package typically includes 23 kg of free check-in baggage, carry-on baggage, refreshments, and a wider selection of free seats. Date changes can usually be made with a low penalty, while cancellations offer a significant refund option. Additionally, this package allows for higher Lotusmiles mileage earning.
Business Saver: The Business Saver, which is the more affordable segment of the Business cabin, offers advantages such as two pieces of checked baggage (approximately 2×23–32 kg), lounge access, and completely free refreshments. Along with priority check-in and boarding options, the rules for changes and cancellations are more flexible.
Business Flex: The Business Flex package is the most flexible option in Business Class. It provides passengers with a comfortable travel experience, including two pieces of checked baggage, priority services, lounge access, and rich refreshment options. Changes and cancellations are generally very flexible, making it an ideal choice for those on business trips.
Vietnam Airlines - Cancellation & Changes
Cancellation Policy: Ticket cancellations with Vietnam Airlines vary depending on the selected fare or price class. Flexible fares generally offer low cancellation fees or the possibility of free cancellation, while promotional and non-refundable tickets may have higher fees or the right to a refund may be completely waived. If a cancellation request is made within 24 hours of ticket purchase, the full ticket amount will be refunded without deduction.
Change Rules: Date and route changes can be made through Vietnam Airlines' "Change Flight" menu or through ticket offices. Name changes are generally accepted only for correcting spelling mistakes and are considered chargeable. Flexible ticket options offer more advantages for change processes.
Refund Process: Ticket refunds are processed within varying timeframes depending on the payment method. Refunds for credit card payments are completed within 7 business days, while cash or check payments may take up to 20 business days. To avoid no-show fees, cancellations or rebookings must be made at least 3 hours before the flight departure time.
Vietnam Airlines - Seat Comfort & Entertainment
Seat Comfort and Legroom: Vietnam Airlines provides remarkable seat features in every class to offer passengers a comfortable flight experience. In Economy Class, the seat pitch generally ranges from 79–81 cm, while the seat width is approximately 43–46 cm. In this class, the seats offer a recline of 10–15 cm to ensure comfort during the flight. In Business Class, the seat pitch varies from 96–152 cm, and the width ranges from 50–57 cm. Business Class seats can be in a semi-reclining or lie-flat position, providing superior comfort. The seat material is typically high-quality fabric or leather upholstery.
In-Flight Entertainment: Vietnam Airlines offers personal seat-back screens in every class on its long-haul flights. In Economy Class, the screen size is approximately 23–28 cm, while in Business Class, this size can go up to 38–43 cm. Passengers can access a rich library of movies, series, music, and games. On long-haul flights, Wi-Fi service is typically offered in paid packages based on usage quotas. Most new aircraft are equipped with USB and power outlets, allowing passengers to comfortably use their personal devices. On short-haul flights, some routes may feature a ceiling screen or a streaming system via personal devices.
Vietnam Airlines - Special Services
Unaccompanied Minor Service: Vietnam Airlines offers an unaccompanied minor service for children aged 2-11. Passengers wishing to take advantage of this service must register in advance during the booking process. An additional fee is charged for unaccompanied minors, and this fee may vary depending on the flight route.
Pregnant Passenger Policy: Pregnant passengers are required to have a doctor's note and the airline's approval to fly after the 32nd week of pregnancy. Flights may be restricted after the 36th week or in cases of multiple pregnancies. This is in accordance with general medical standards.
Assistance for Disabled Passengers: Vietnam Airlines provides various assistance for disabled passengers, including wheelchairs. These services are offered in the form of assistance at check-in, boarding, and arrival. It is important for passengers to request these services during the booking process.
Other Services: Cradles (bassinet) are provided for infants on long-haul flights, but it is recommended to make reservations in advance for these limited seats. Business Class passengers, top-tier Lotusmiles members, and passengers needing special assistance are offered priority boarding. At major airports, VIP and CIP lounge services are available for a fee through local partners or airport operators.
Vietnam Airlines - Pet Transport Policy
Cabin Pet Transportation: Vietnam Airlines transports small pets in the cabin under certain conditions. Accepted animals include cats and dogs. The total weight of the pet along with its carrier should be approximately 8–10 kg, and the carrier dimensions should generally not exceed 55 × 35 × 25 cm.
Cargo/Baggage Section Transportation: Larger animals are transported in the pressurized cargo section with a special "AVIH" service. This service has weight restrictions, and some brachycephalic breeds may not be transported for safety reasons.
Required Documents and Rules: To transport pets, a veterinary health certificate, vaccination records such as rabies vaccination, and microchip registration are required in many countries. Special procedures are in place for guide dogs and emotional support animals, and they are generally exempt from fees; however, prior approval and comprehensive documentation are required. The validity of the pet transportation service should be checked at the time of reservation.
Vietnam Airlines - Travel Tips
Aim to purchase your tickets as early as possible to catch the best prices with Vietnam Airlines. Being flexible with your travel dates can help you find more affordable options. For seat selection, exit rows may be an ideal choice for those seeking extra legroom. For a quieter journey, seats at the front of the plane may be preferred. Vietnam Airlines typically uses terminals in Hanoi and Ho Chi Minh City; therefore, plan your layover times well. You can join frequent flyer programs for lounge access or evaluate access options based on your ticket class. You can check your flight status through the mobile app, do online check-in, and manage your journey more comfortably.
The information on this page about Vietnam Airlines is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Vietnam Airlines website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 23 July 2026
Vietnam Airlines - Contact Information
Frequently Asked Questions
Carry-On Baggage: Vietnam Airlines has established different weight and size limits for carry-on baggage according to the class. Economy and Premium Economy class passengers are allowed to carry 1 piece of cabin baggage and 1 personal item with a total weight of 12 kg.
Check-in Options: Vietnam Airlines offers various check-in options to make your travel more comfortable. The online check-in service starts 24 hours before the flight and ends 1 hour before departure.
Vietnam Airlines operates flights to 53 cities in 22 countries. Vietnam, Japan, China are among its most popular destinations.
Vietnam Airlines ticket prices vary by route and date. The current lowest fare starts from £53. Use the search box above for the latest prices.
When traveling with Vietnam Airlines, meal service varies according to your class and flight distance. In Economy Class, especially on long-haul flights, a variety of menus from Vietnamese and international cuisines are offered free of charge.
Vietnam Airlines' loyalty program is called "Lotusmiles". With this program, passengers can earn miles through Vietnam Airlines flights and its partners.
Cancellation Policy: Ticket cancellations with Vietnam Airlines vary depending on the selected fare or price class. Flexible fares generally offer low cancellation fees or the possibility of free cancellation, while promotional and non-refundable tickets may have higher fees or the right to a refund may be completely waived.
Cabin Pet Transportation: Vietnam Airlines transports small pets in the cabin under certain conditions. Accepted animals include cats and dogs.
