VivaAerobus Flight Tickets
Low Cost ·
VivaAerobus About
VivaAerobus: VivaAerobus is a Mexican ultra-low-cost airline founded in 2006. Its headquarters is in Monterrey, Nuevo León, and its main hub is Monterrey International Airport. It also has significant operational bases at airports in Mexico City, Cancún, Guadalajara, Tijuana, Mérida, Bajío, and Toluca. The airline's IATA code is VB, and its ICAO code is VIV. It is not a member of major airline alliances such as Star Alliance, oneworld, or SkyTeam. Fleet: VivaAerobus' fleet consists entirely of Airbus aircraft, primarily including the Airbus A320ceo, A320neo, and A321neo models. By the end of 2025, the fleet size is expected to be approximately 104 aircraft. The airline operates flights to a total of 179 destinations in Mexico, the United States, Central and South America. As of March 2026, it operates on 194 routes, with 148 domestic and 46 international. Service: VivaAerobus serves as a low-cost/ultra-low-cost carrier and is often an attractive option for leisure travelers, passengers visiting friends and relatives, and business travelers. Ticket prices do not include basic services, and additional services such as baggage and seat selection can be purchased separately. The airline's loyalty program is called "Doters." VivaAerobus stands out for offering affordable travel options and a wide network of destinations.
Popular departure routes with VivaAerobus
Direct Flights(60)
Popular arrival routes with VivaAerobus
Direct Flights(60)
VivaAerobus - Destinations
Mexico33
Chihuahua, Culiacan, Mexicali +30
United States3
Las Vegas, San Antonio, Houston
VivaAerobus - Destinations
VivaAerobus: As a Mexico-based low-cost airline, it offers a wide network of destinations.
VivaAerobus flies to a total of 179 destinations, primarily serving Mexico, the United States, Central America, and South America. The airline has 194 routes, with 148 of these being domestic flights and 46 being international flights.
The airline's main hub is Monterrey International Airport, but it also has operational bases at other major airports such as Mexico City, Cancún, Guadalajara, Tijuana, Mérida, Bajío, and Toluca. VivaAerobus's flight network particularly caters to holidaymakers, family and friend visitors, as well as business travelers. Among its most popular routes are Mexico City, Cancún, and Monterrey, while seasonally changing routes are also offered. Without codeshare partnerships, VivaAerobus serves a wide passenger base by offering competitive prices with its low-cost model.
VivaAerobus - Baggage Policy
Checked Baggage / Cabin Baggage: When flying with VivaAerobus, you are entitled to one personal item for each ticket type. This personal item can measure up to 45 cm in length, 35 cm in height, and 20 cm in width and must be placed under the seat. Light, Extra, and Smart ticket holders also have the right to one cabin baggage. This cabin baggage can measure 40 cm in length, 25 cm in width, and 55 cm in height, and must not exceed a maximum weight of 10 kg. In the Smart package, this weight limit increases to 15 kg.
Checked-in Baggage: VivaAerobus offers checked baggage allowance in the Extra and Smart packages. Extra ticket holders can carry one piece of baggage weighing up to 15 kg, while Smart ticket holders can carry one piece weighing up to 25 kg. The total dimensions of checked baggage must not exceed 158 cm. Passengers can also take advantage of the option to purchase additional baggage for an extra fee.
Special Baggage: Special baggage such as sports equipment and musical instruments can be transported with a maximum weight of 32 kg and dimensions of up to 319 cm in circumference. Some musical instruments, like guitars, can be carried in the cabin in soft cases. Special check-in privileges are provided for strollers and wheelchairs. However, such special items may incur additional charges during transport.
VivaAerobus - Check-in & Seat Selection
Check-in Options: When traveling with VivaAerobus, online check-in starts 10 days before departure for domestic flights and 24 hours before for international flights. You can easily complete your check-in process via the Viva App. You can receive your boarding pass digitally and store it on your mobile device. If you prefer to check in at the airport, it is recommended to arrive at the counters at least 2 hours before domestic flights and 3 hours before international flights. While there is no definitive information about kiosk check-in options, the counters can provide assistance in this regard.
Seat Selection: VivaAerobus generally charges a fee for seat selection. Fees may vary depending on the type of seat selected and the flight class. Seat options include standard, VIP, extra legroom, and emergency exit row seats. Free standard seat selection may be available for some Doters membership levels. During online check-in, there is an option to select specific seats. VIP and extra legroom seats are ideal for passengers seeking more comfort.
VivaAerobus - Meal Service
VivaAerobus flight meals: Meal service is generally paid, and passengers are expected to purchase food and beverages through the Viva Café service. Depending on the flight duration and route, the available products include snacks, sandwiches, ready meals, non-alcoholic beverages, bottled water, coffee, and some alcoholic drinks. Free meal service is generally not available, and there is no guaranteed menu or pre-order program for special diet options (vegetarian, vegan, halal, kosher). Passengers are advised to check the menu available during booking or on the plane to see which food and beverages are available for a specific flight. Since VivaAerobus only serves in the Economy cabin class, meal options are limited to this class.
VivaAerobus - Loyalty Program
VivaAerobus' loyalty program is called Doters. With this program, members accumulate Puntos Doters points earned from purchases made with VivaAerobus and from Doters program partners. These points can be used for flight tickets, extra baggage allowance, VIP seat selection, airport fees, bus tickets, and other partner products.
The Doters program offers its members benefits at three different levels: Green, Silver, and Gold. These levels provide advantages such as free standard seat selection, priority check-in and boarding, extra baggage allowance, and priority customer service. Membership is free and can be registered through the VivaAerobus website, the Viva App, the Doters website, or the Doters app.
In addition, VivaAerobus also offers a paid Viva Fan membership program separate from Doters. This program provides certain flight discounts and selected baggage benefits.
VivaAerobus - Travel Classes
Zero: VivaAerobus's Zero package only offers the right to carry a personal item. The dimensions of your personal item are limited to 45 x 35 x 20 cm. This package does not include cabin baggage or checked baggage rights. Flight changes, seat selection, and meal service are not included. Web check-in can be done 24 hours before the flight time.
Switch: The Switch package includes one personal item, cabin baggage up to 10 kg, and checked baggage of 15 kg. In this package, passengers can change the date, time, or route for free up to three times. Seat selection and meal service are not included in the package. Web check-in starts 72 hours before the flight time.
Smart: The Smart package offers a personal item, cabin baggage up to 15 kg, and the right to two cabin bags. Checked baggage is not included in this package. However, unlimited flight change rights are granted, and passengers can select their seats. Meal service is not provided in this package. Web check-in can be done 10 days before the flight date.
VivaAerobus - Cancellation & Changes
Cancellation Policy: While VivaAerobus's Zero fare does not offer a free cancellation right, other Light, Extra, and Smart fares may provide flexibility. However, for flights to or from the U.S. that are booked at least 7 days in advance, a full refund may be issued if canceled within 24 hours of ticket purchase. This will be refunded to the original payment method.
Change Rules: Passengers on Light and Extra fares can make changes to dates, times, or routes three times and only pay the cost difference for the new itinerary. The Smart fare offers unlimited change options. Changes must be made at least 4 hours before the flight time and before check-in. Name changes are subject to an additional fee for all fares, but are not permitted on the Zero fare.
Refund Process: Eligible refund requests are typically processed within 7 business days for card payments, while cash or check payments may take up to 20 business days. In the case of a no-show due to the passenger's fault, VivaAerobus accepts no responsibility. However, for serious uncontrollable situations, the airline may issue a flight coupon that can be used for a new ticket at its discretion, provided proof is submitted.
VivaAerobus - Seat Comfort & Entertainment
Seat Comfort and Legroom: VivaAerobus is a low-cost airline that offers only Economy Class cabin options. While the seats generally provide basic comfort, details such as legroom and seat width are typically standard. Since the seats are designed for short and medium-haul routes rather than long-distance flights, the legroom is approximately 71-76 cm. The seats are fabric-covered and have a limited recline angle. With the "Smart" fare option, front cabin seats can be selected, allowing for a bit more space.
In-Flight Entertainment: VivaAerobus aircraft do not have personal screens or an integrated entertainment system. Passengers are advised to provide their own entertainment during the flight using personal devices. The airline does not offer Wi-Fi service on its planes, so passengers may want to consider downloading content to their devices before the flight. USB or electrical outlets are also not available, so it would be beneficial to travel with your devices fully charged. In terms of entertainment, you can create your own arrangements for a comfortable flying experience.
VivaAerobus - Special Services
Unaccompanied Minor Service: The age limit for unaccompanied children traveling with VivaAerobus is 14 years and older. Children under this age are not allowed to travel alone. You must indicate that your child will be traveling unaccompanied at the time of booking.
Pregnant Passenger Policy: VivaAerobus allows you to fly until the end of the 36th week for singleton pregnancies and until the end of the 32nd week for multiple pregnancies. From the 28th week onwards, a medical report arranged no more than 10 days before the flight date is required. This report should indicate the weeks of pregnancy, the estimated due date, and your fitness to fly.
Assistance for Disabled Passengers: Free wheelchair and mobility assistance is available at all airports. If you wish to travel with your own wheelchair, you can request this service at the time of booking. The wheelchair can be used up to the boarding gate and will be handed to you at the gate upon disembarking from the aircraft.
Other Services: VivaAerobus does not offer bassinet service for passengers with infants. There is no detailed information available regarding VIP/CIP services and priority boarding. However, disabled passengers and pregnant passengers can use the Express lanes with an accompanying person. Special arrangements can be made for group bookings, so it is important to specify this at the time of booking.
VivaAerobus - Pet Transport Policy
Cabin Pet Transport: VivaAerobus allows cats and dogs to be transported in the cabin. However, the total weight including the transport bag must not exceed 12 kg. The dimensions of the transport bag must not exceed 45 x 35 x 20 cm. The bag should be rigid or semi-rigid and allow the animal to stand and move comfortably. Pets traveling in the cabin should generally be over 8 weeks old and must travel in window seats away from emergency exit doors.
Cargo/Baggage Section Transport: Larger pets can be transported in the cargo section. A maximum of 5 pets is allowed per flight. Pets must be at least 3 months old and able to move comfortably in their transport crate. The transport crate must contain absorbent material at the bottom.
Required Documents and Rules: When traveling with pets, a complete vaccination record and a recent health certificate are required. Separate rules apply for service animals, while the same size and weight limits apply for cats and dogs. There is no definitive information regarding the microchip requirement. It is recommended to reserve a spot for your pet in advance during the booking process.
VivaAerobus - Travel Tips
It is recommended to make early reservations to catch the best ticket prices when traveling with VivaAerobus. If you have flexible travel dates, you can find better prices by choosing weekday flights. When selecting seats, you may prefer the exit rows for more legroom, but keep in mind that these seats usually come with an extra charge. Additionally, sitting at the front of the plane can help you exit the aircraft faster after landing. At major hubs like Monterrey International Airport, you can save time by checking terminal information in advance. By using VivaAerobus's mobile app, you can easily track your flight information, check in, and receive flight updates. On connecting flights, be sure to leave enough time between connecting flights.
The information on this page about VivaAerobus is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official VivaAerobus website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 29 October 2026
VivaAerobus - Contact Information
Frequently Asked Questions
Checked Baggage / Cabin Baggage: When flying with VivaAerobus, you are entitled to one personal item for each ticket type. This personal item can measure up to 45 cm in length, 35 cm in height, and 20 cm in width and must be placed under the seat.
Check-in Options: When traveling with VivaAerobus, online check-in starts 10 days before departure for domestic flights and 24 hours before for international flights. You can easily complete your check-in process via the Viva App.
VivaAerobus operates flights from many domestic and international airports. Check the popular routes section on our page for current route information.
VivaAerobus ticket prices vary by route and date. The current lowest fare starts from £47. Use the search box above for the latest prices.
VivaAerobus flight meals: Meal service is generally paid, and passengers are expected to purchase food and beverages through the Viva Café service. Depending on the flight duration and route, the available products include snacks, sandwiches, ready meals, non-alcoholic beverages, bottled water, coffee, and some alcoholic drinks.
VivaAerobus' loyalty program is called Doters. With this program, members accumulate Puntos Doters points earned from purchases made with VivaAerobus and from Doters program partners.
Cancellation Policy: While VivaAerobus's Zero fare does not offer a free cancellation right, other Light, Extra, and Smart fares may provide flexibility. However, for flights to or from the U.
Cabin Pet Transport: VivaAerobus allows cats and dogs to be transported in the cabin. However, the total weight including the transport bag must not exceed 12 kg.
