Volaris Flight Tickets
Low Cost · 4 countries · 44 cities
Volaris About
Volaris: Volaris is a Mexico-based ultra-low-cost airline founded in 2005 and began operations in March 2006. With IATA code Y4, Volaris provides economical solutions to its passengers, particularly by offering affordable travel options. The airline's hub is Mexico City International Airport (MEX), with other main base airports including Guadalajara International Airport (GDL), Tijuana International Airport (TIJ), Cancún International Airport (CUN), and Monterrey International Airport (MTY). Fleet: Volaris' fleet consists of Airbus A319, A320, and A321 models. These aircraft are ideal for short and medium-haul flights, and the airline does not operate long-haul flights. Volaris only offers Economy Class cabin options and provides various ticket choices to its passengers. These options include Zero fare, v.club, and v.pass. Additionally, it offers a loyalty program called Vclub, providing benefits to frequent travelers. Destinations: Volaris operates flights to over 60 destinations and serves a wide geographical area. One of the key factors enhancing the airline's reputation is its emphasis on customer satisfaction despite being low-cost. Check-in procedures generally start 24 hours before the flight, allowing passengers to easily plan their travels. Volaris is known for its economical prices and extensive destination network, although it does not offer in-flight connectivity services.
Popular departure routes with Volaris
Direct Flights(60)
Popular arrival routes with Volaris
Direct Flights(60)
Volaris - Destinations
Mexico32
Chihuahua, Culiacan, Mexicali +29
United States10
Chicago, San Diego, Fresno +7
Peru1
Lima
Guatemala1
Guatemala City
Volaris - Destinations
Volaris: As a Mexico-based ultra-low-cost airline, it has a wide network of destinations. Operating flights to over 60 destinations, Volaris primarily focuses on domestic routes within Mexico while also offering an extensive international flight network to the United States. The airline's main service areas include Mexican cities along with the west coast and southwest of the United States. Among Volaris's most popular routes are cities like Mexico City, Guadalajara, Tijuana, and Cancún.
Volaris's main hubs, Mexico City International Airport (MEX), Guadalajara International Airport (GDL), Tijuana International Airport (TIJ), Cancún International Airport (CUN), and Monterrey International Airport (MTY), provide passengers with a broad transfer network. Thanks to these hubs, passengers can easily transition to other destinations. Volaris typically follows a model that does not offer long-haul flights, and therefore does not operate intercontinental flights. While there is no specific information regarding codeshare partnerships, it offers a wide range of options, particularly on domestic routes within Mexico and the United States, due to its low-cost model. Seasonal routes highlight destinations that see an increase during holiday seasons.
Volaris - Baggage Policy
Carry-On Baggage: Volaris passengers are entitled to carry one piece of carry-on baggage and one personal item on board. Your personal item must be of a size that fits under the seat and must not exceed maximum dimensions of 35 × 45 × 20 cm. Your carry-on baggage can be up to 55 × 40 × 25 cm in size and a maximum weight of 10 kg. In total, the weight of your carry-on baggage and personal item must not exceed 20 kg.
Checked Baggage: At Volaris, you have a checked baggage allowance that varies based on your ticket type. Depending on your flight class, the weight limit for your baggage may be 15 kg or 25 kg. If you are considering purchasing additional baggage, there is a maximum weight limit of 25 kg per piece and a linear measurement limit of 158 cm. You can purchase a maximum of 5 additional baggage allowances in total.
Special Baggage: Specific rules also apply for special baggage such as sports equipment and musical instruments. Sports equipment is accepted as long as it does not exceed 25 kg in weight and 280 cm in linear measurement. Musical instruments can be carried in the cabin up to 130 cm in linear measurement and 10 kg in weight; if transported as checked baggage, the limit is 200 cm in linear measurement and 25 kg. Strollers and wheelchairs are considered special items and can be transported after being checked prior to the flight.
Volaris - Check-in & Seat Selection
Check-in Options: Volaris allows you to complete check-in procedures only through the Volaris App. For domestic flights, check-in starts 72 hours before the flight time and ends 1 hour before. Passengers with the Plus fare can check in 7 days before their flight. For international flights, check-in starts 24 hours before and ends 1 hour before. You can select your seat, add baggage, and receive your boarding pass through the app. Your boarding pass can be downloaded to your mobile device or received via email. Reliable information about check-in times at airport kiosks and counters is not available.
Seat Selection: Seat selection on Volaris is generally offered for an additional fee. The cost and availability of this service can be checked during booking or through Mis Viajes. Passengers can also access premium options such as seats with extra legroom or those in the emergency exit row. Standard seats are usually more affordable, but free seat selection may be available in some packages like the Plus fare. Seat selection is also offered during online check-in.
Volaris - Meal Service
When traveling with Volaris Airlines, meals and beverages on flights are generally not free but offered for a fee. Passengers can purchase food, snacks, and drinks through the "Menú Entre Nubes" on board. Additionally, there is an option to add food and beverages through the "Mis Viajes" system during ticket booking or before check-in. Volaris does not offer fixed vegetarian, vegan, halal, or kosher menus, nor is there a designated system for special meal orders. However, Premium+ seat holders can receive a snack and make selections from the menu; this is not a business class service. Volaris INVEX cardholders can receive a 15% discount on in-flight food purchases. Not offering long-haul flights, Volaris maintains a similar service structure on short-haul flights.
Volaris - Loyalty Program
Volaris' loyalty program is called Altitude. Under this program, passengers can earn points called Puntos Altitude. Points are earned through purchases made on participating channels and can be used partially or fully for new bookings. Volaris also offers a membership option called v.club. v.club provides discounts of up to 20% on flights and is included for free with bookings made using the Zero fare. Additionally, holders of Volaris INVEX 2 or v.pass automatically receive v.club membership. v.pass is a monthly subscription system that includes a round-trip flight within Volaris' Mexico network each month. With Volaris INVEX Credit Cards, you can also earn Puntos Altitude and enjoy baggage benefits and other travel conveniences.
Volaris - Travel Classes
Clean Base Fare: Passengers traveling with Clean Base Fare can carry two cabin bags free of charge, with a total weight of up to 10 kg. Each bag must comply with size restrictions of 56.1 cm in length, 40 cm in width, and 32.8 cm in height. This travel package does not include checked baggage and is advantageous for those who are members of Volaris' Vclub.
v.club Fare: Passengers flying with v.club Fare also enjoy similar privileges as those with Clean Base Fare. This package allows for the transport of two cabin bags with a total weight of up to 10 kg. Bag sizes are limited to 56.1 cm in length, 40 cm in width, and 32.8 cm in height. Checked baggage is not included, but it offers Vclub membership benefits.
Regular Fare: Those traveling with Regular Fare can carry two cabin bags with a total weight of up to 10 kg. The sizes of the bags are restricted to 56.1 cm in length, 40 cm in width, and 32.8 cm in height. This package includes one checked baggage of up to 25 kg. Vclub membership is not required.
Fare plus Baggage: The Fare plus Baggage option grants the right to carry two cabin bags with a total weight of 10 kg. The bag sizes are again limited to 56.1 cm in length, 40 cm in width, and 32.8 cm in height. Additionally, one checked baggage of up to 25 kg is included in this package, and Vclub membership is not required.
Volaris - Cancellation & Changes
Cancellation Policy: Volaris provides flexibility to passengers by offering the "Cancel for Any Reason" service. This service must be added at the time of flight booking and offers 80% or 100% refund options if canceled up to 24 hours before the flight departure. Cancellations made within 24 hours can be refunded if check-in has not been completed. However, refunds are not available for cancellations made after check-in.
Change Rules: Volaris allows date and route changes. Changes can generally be made up to 4 hours before the flight departure. However, a fee and fare difference may apply when making changes. Specific information regarding name changes and route changes is not available, so it is recommended to pay attention to these matters during booking.
Refund Process: Refund requests are initiated through "My Trips" and completed by selecting the preferred refund method after identity verification. Refund processes are generally completed within 10 business days. In the case of a no-show, standard refund policies apply and a refund may not be provided.
Volaris - Seat Comfort & Entertainment
Seat Comfort and Legroom: Volaris has an all-Economy Class cabin layout and typically operates with Airbus A320 family aircraft. The seats are known for their slim and ergonomic design, offering approximately 71-79 cm of legroom and a width of 46 cm. This configuration provides standard low-cost airline comfort and, while it offers adequate space for long flights, it may be more suitable for short-haul flights. The seat design is generally made from fabric materials, ensuring passenger comfort even in warm weather.
In-Flight Entertainment: Volaris flights do not feature personal screens and do not offer in-flight Wi-Fi service. However, on some aircraft, wireless entertainment options are available through Volaris's own entertainment network, which is typically accessible for an additional fee. Passengers can access content such as movies, series, and music through this system. USB ports or electrical outlets are not available on most aircraft, so passengers are advised to charge their devices before the flight and bring their own entertainment. The in-flight magazine, Volaris Magazine, is among the options available for reading during the flight.
Volaris - Special Services
Unaccompanied Minor Service: Volaris offers a special service for unaccompanied minors. However, there is no clear information available about the age range of children who can benefit from this service and the reservation process. Generally, children aged 5-12 are accepted for such services, and it is recommended to provide information during the reservation.
Pregnant Passenger Policy: Volaris allows pregnant passengers to travel without any restrictions until the 36th week. However, after the 36th week or within 7 days before delivery, a health report or doctor's permission may be required.
Assistance for Disabled Passengers: Volaris provides services such as wheelchairs and mobility aids to disabled passengers free of charge. An additional wheelchair may be transported as part of the baggage allowance or may incur excess baggage fees. Details of assistance services should be requested during the reservation or through Volaris customer service.
Other Services: Volaris does not provide specific information about services such as baby cribs or beds. Detailed information is not available for other special services like VIP/CIP services, priority boarding, and group reservations. Such services are generally required to be requested during the reservation or check-in process.
Volaris - Pet Transport Policy
Cabin Pet Transport: When traveling with Volaris, small dogs and cats can be transported in the cabin. You can use a fabric, hard plastic, or balloon-type pet carrier to transport your pet. The carrier dimensions must not exceed 44 x 30 x 19 cm, and the total weight with your pet must not exceed 11.79 kg. The carrier should be placed under the seat in front of you. If you are traveling with a stroller, this will be accepted as additional baggage for a fee.
Cargo/Baggage Section Transport: If your pet exceeds the cabin weight limits, it can travel in the cargo section. In cargo transport, the total weight of the pet and container must not exceed 45 kg. The container must be sturdy, clean, waterproof, ventilated, and without wheels. It should also be scratch-resistant, lockable against escape, and have carrying handles.
Required Documents and Rules: Up-to-date vaccination records and the Volaris pet form are required for your pet's travel. Sedation is not recommended, and brachycephalic breeds are not accepted. Different procedures apply for service animals. You can add the pet service during booking or from the "My Trips" section.
Volaris - Travel Tips
It is recommended to make early reservations to catch the best ticket prices when traveling with Volaris. If you prefer to purchase your tickets with flexible dates, you can benefit from low-cost options. When selecting seats, you might consider the emergency exit rows for more legroom and quick disembarkation. However, these seats are usually offered at an additional cost. Volaris has hubs at Mexico City, Guadalajara, Tijuana, Cancún, and Monterrey airports, which provide convenient connections for your connecting flights. You can use Volaris's mobile app to complete your check-in process quickly and easily. This app offers many conveniences such as ticket management and flight tracking. Although lounge access is not offered, early arriving passengers can take advantage of other amenities at the airport.
The information on this page about Volaris is for general informational purposes only. Airlines may change their baggage rules, travel classes, cancellation/change policies and other services without prior notice. For the most current and accurate information, please visit the official Volaris website. Tripuck cannot be held responsible for any changes to this information.
Last updated: 28 October 2026
Volaris - Contact Information
Frequently Asked Questions
Carry-On Baggage: Volaris passengers are entitled to carry one piece of carry-on baggage and one personal item on board. Your personal item must be of a size that fits under the seat and must not exceed maximum dimensions of 35 × 45 × 20 cm.
Check-in Options: Volaris allows you to complete check-in procedures only through the Volaris App. For domestic flights, check-in starts 72 hours before the flight time and ends 1 hour before.
Volaris operates flights to 44 cities in 4 countries. Mexico, United States, Peru are among its most popular destinations.
Volaris ticket prices vary by route and date. The current lowest fare starts from £36. Use the search box above for the latest prices.
When traveling with Volaris Airlines, meals and beverages on flights are generally not free but offered for a fee. Passengers can purchase food, snacks, and drinks through the "Menú Entre Nubes" on board.
Volaris' loyalty program is called Altitude. Under this program, passengers can earn points called Puntos Altitude.
Cancellation Policy: Volaris provides flexibility to passengers by offering the "Cancel for Any Reason" service. This service must be added at the time of flight booking and offers 80% or 100% refund options if canceled up to 24 hours before the flight departure.
Cabin Pet Transport: When traveling with Volaris, small dogs and cats can be transported in the cabin. You can use a fabric, hard plastic, or balloon-type pet carrier to transport your pet.
